Mercury Cougar Complaints

1,886 consumer complaints on file.

#734342October 15, 2000
STRUCTURE:BODY:TRUNK LID
REMOTE WILL NOT WORK ON TRUNK RELEASE NOR WILL THE RELEASE FROM THE INSIDE WORK. IT HAS BEEN CHECKED OUT 3 TIMES AND ALWAYS THE SAME ANSWER. DON'T KNOW WHY IT WON'T OPEN. PANEL HAS BEEN REPLACED, STILL WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007016October 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKETS BLEW A LEAK DURING VEHICLE INSPECTION AT RAHWAY, NJ INSPECTION STATION. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734305
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734305October 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKETS BLEW A LEAK DURING VEHICLE INSPECTION AT RAHWAY , NJ VEHICLE INSPECTION STATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734280October 14, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
IVE HAD PROBLEMS WITH THIS CAR SINCE I DROVE IT OFF THE LOT ALMOST EVERY MONTH IT IS IN THE SHOP FOR THE SAME REASONS FIRST THE RADIO HAS BEEN FIXED TWICE AND THEN FINALLY REPLACED THE SPEAKERS HAVE BEEN REPLACED AND THAT HAS YET TO SOLVE THE PROBLEM, MY TRUNK RELEASE ON MY CAR HAS BEEN WORKED ON ATLEAST 4 TIMES AND THEY STILL THINK IT IS NOT A PROBLEM BUT THEY DONT OPEN IT EVERY DAY EITHER, STARTING IN JANUARY OF 2000 I CALLED THE DEALERSHIP 6 OR MORE TIMES COMPLAINING ABOUT THE BRAKES AND EVERY TIME THEY WORKED ON IT THEY SAID ALL BRAKES PULSATE AND SQUEEK A LITTLE BUT LOW AND BEHOLD A RECALL LETTER SUPRISED ME IN THE MAIL TODAY, MY SUNROOF WAS IN THE SHOP DONT KNOW THE DATE BECAUSE IT WAS SQUEEKING AND THE PANEL THAT SURROUND THE KEYS WAS LOOSE THEY"FIXED" BUT THE DAY I GOT IT OUT OF THE SHOP FOR GETTING THE RADIO REPLACED THE SUNROOF QUIT TOTALLY, JUST TALKED TO THEM TODAY AND THEY SAID THEY HAVE HAD SEVERAL PEOPLE WITH THE SAME PROBLEM IT APPEARS THAT THE WIRING IN THE SUNROOF IT WORN OUT I ASKED IF THIS WAS NORMAL FOR A CAR THAT WAS A YEAR OLD AND THEY SAID IT WAS JUST FROM BEING OPENED AND CLOSED BUT IM SORRY ITS ONLY A YEAR OLD THEY SAID IT IS A 1200.00 DOLLAR PROBLEM TO FIX WITHOUT LABOR AND COULDNT GARUANTEE THAT IT WOULDNT HAVE TO BE REPLACED NEXT YEAR AGAIN . THE ALARM SYSTEM RANDOMLY GOES OFF AND WONT SHUT OFF ITS ACTUALLY CALLED A PANIC SYSTEM BUT GOES OFF LIKE AN ALARM SYSTEM AFTER ASKING OTHER COUGAR OWNERS ABOUT THEIRS AND COMPARING NOTES LOOKS LIKE WE HAVE ALL HAD THE SAME THINGS GOING WRONG EXCEPT A FRIEND OF MINE HAS ALREADY HAD HER ENGINE REBUILT AT 20,000 MILES ------HELP ME BEFORE MINE GOES OUT TO. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734140October 12, 2000
ELECTRICAL SYSTEM:IGNITION
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872880October 12, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE KEEPS STALLING DUE TO A TFI MODULE THAT WAS PLACED TOO CLOSE TO ENGINE WHICH WILL OVERHEAT. CONSUMER IS AWARE OF NATIONAL CLASS ACTION LAWSUIT IN THE STATE OF ILLINOIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734037October 11, 2000
ELECTRICAL SYSTEM:IGNITION
CAR QUITS RUNNING WHEN YOUR MOVING OR DOESNT START. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733649October 7, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PROBABLY NOT THE RIGHT PLACE TO SEARCH FOR ANSWERS, BUT WE HAVE SUNK ALOT OF MONEY INTO SOMETHING WE FEEL FORD NEW ABOUT AND DID NOTHING ABOUT. THE 3.8 ENGINE SHOULD HAVE BEEN INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733532October 5, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET PROBLEM. I HAVE CONSULTED 4 MECHANICS AND THEY TOLD ME THAT THEY WERE AWARE OF THIS PROBLEM AND HAVE REPAIRED SEVERAL 1993 MERCURY COUGARS. THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872191October 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PEDAL IS NORMAL WHEN APPLIED, BUT THERE IS A VIBRATING AND PULSATING FEELING IN FRONT END WHEN THE BRAKES ARE APPLIED. ALSO, EXTENDED STOPPING DISTANCE. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733146October 2, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732655September 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
NOT SHIFTING PROPERLY @ 35,000 MILES; GEARS NOT SHIFTING @ 45,174 MILES; MISSING REALLY BAD, ACTING LIKE GOING DEAD @ 51,066; CHECK ENGINE LIGHT - STALLS @ 58,000; ENGINE SLIPPING GEARS @ 59,149; FEELS LIKE ENGINE GOING INTO NEUTRAL WHILE DRIVING @ 59758; 70,000+ STILL HAVING TRANSMISSION PROBLEMS - ENGINE SLIPPING GEARS, NOT SHIFTING PROPERLY AND GOING INTO NEUTRAL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871558September 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
REPORTING VEHICLE WOULD INTERMITTENTLY SLIP OUT OF GEAR AND RE-ENGAGE. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732482September 25, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE BOUGHT A 1993 MERCURY COUGAR 3.8L V6 NEW, TOOK EXCELLENT CARE OF IT. IN DEC. 1999, AT 68,432 MILES, 2 HEAD GASKETS HAD BLOWN. THE BILL WAS $1200. WE DECIDED TO KEEP THE CAR SINCE WE HAD ALREADY PUT IN $1200 IN BRAND NEW FORD ROCKER PANELS IN 6/99 THAT HAD RUSTED OUT. WELL, SEPT. 15, 2000 AT 72,943 MILES, NOT EVEN 5,000 MILES LATER, THE HEAD GASKETS WERE LEAKING AND HAD TO BE REPLACED AGAIN! THE BILL CAME TO $600. THIS IS OUTRAGEOUS!! HOW COULD FORD, KNOWING ALL THE TIME THAT THEY HAD A PROBLEM WITH THIS ENGINE, REFUSE TO ENTEND WARRANTY COVERAGE TO ALL THE MODELS THIS ENGINE WAS IN? (THUNDERBIRDS, TAURUSES, WINDSAR MINIVANS, MERCURY SABLES, & LINCOLN CONTINENTALS). THERE'S AN ACTUAL "3.8L FORD MOTOR COMPANY DEFECTIVE HEAD GASKET COMPLAINT AND INFO SITE". ISN'T THAT TELLING YOU THAT THERE'S A MAJOR PROBLEM WITH THESE ENGINES? WHY ARE THEY GIVING OUT A $4,000 COUPON TOWARDS A NEW FORD, MERC, OR LINCOLN PRODUCT TO ONLY A SELECT FEW? THEY ARE THE SAME ENGINE!! OUR RELIABILITY IS GONE, WE'LL NEVER BUY A FORD AGAIN! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732358September 23, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
BOTH FORD MOTOR CORP. AND GALPIN LINCOLN-MERCURY REFUSED TO COVER FOR REPAIRS. OWNER HAD TO DO SO AT HIS OWN EXPENSE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#555073September 21, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING UP AN INCLINE THE VEHICLE CANNOT ACCELERATE PAST 50 MPH EVEN WITH FOOT PRESSING THE GAS PEDAL TO THE FLOOR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732182September 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:SUN/MOON ROOF ASSEMBLY
HAD TO CHANGE FRONT BRAKES 3 TIMES . NOW REAR BRAKES HAVE SAME PROBLEM AND DEALER REFUSES TO CHANGE CALLING THE PROBLEM ACCEPTABLE. SUNROOF ASSEMBLY FAILED 3 TIMES . WAS DRIVING FOR 3 MONTHS WITH PROBLEM BEFORE THE PART CAME IN. AFRAID THE SUNROOF WOULD FLY OFF THE CAR WHEN IN HIGH SPEED.HAD TO CHANGE INTIRIOR CLOTH 1 TIME BECAUSE IT HAD WATER STAINS. HAD TO CHANGE WEATHER GARD ON DRIVER SIDE DOOR AND IT IS STILL NOT DONE RIGHT.WINDOW HAS MARKS FROM IT WHEN I OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871145September 21, 2000
SUSPENSION:FRONT:MACPHERSON STRUT
WHILE DRIVING 20-25 MPH AND MAKING A MERGE TO RIGHT LANE AND DUE TO STRUT BREAKING, CAUSING STEERING TO BECOME INOPERATIVE, AND RESULTING IN A CRASH. FORD WAS NOT WILLING TO INVESTIGATE THE PROBLEM. *AK DURING THE CRASH, THE WHEEL AND EVERYTHING ATTACHED TO THE WHEEL CAME OFF. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#871108September 20, 2000
TIRES
PE00 020 ; WAS TRAVELING ABOUT 50MPH AND HEARD A NOISE, DRIVER REAR TIRE EXPLODED,AND CAR WOULDN'T START. TIRES WERE FIRESTONE. THERE WERE NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731937September 19, 2000
TIRES
AFTER REGULAR TIRE ROTATION AT 28,000 MILES, THE CAR STARTED TO PULL TO THE RIGHT (THE SIDE WHERE THE DEFECTIVE TIRES WERE ON), THE STEERING WAS JERKY AND AN AUDIBLE THRUMMING COULD BE HEARD. IT WAS NOTICEABLE AS SLOW AS 10 MPH AND GREW INCREASINGLY WORSE AS THE VEHICLE SPED UP. WHEN WE HAD THE VEHICLE INSPECTED AT THREE DIFFERENT LOCATIONS, THEY ALL CONCLUDED THAT TIRE SEPARATION WAS THE CAUSE AND WAS THE POSSIBLE CAUSE OF THE CAR BEING OUT OF ALIGNMENT. WE CORRECTED THE ALIGNMENT AND PURCHASED FOUR NEW TIRES (YOKOHAMA) AND THE PROBLEMS ARE GONE.( DOT NUMBER: W2B0 TIRE SIZE: 215/50R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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