Mercury Cougar Complaints

1,886 consumer complaints on file.

#874181October 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS INSPECTED BY INDEPENDENT REPAIR SHOP AFTER VEHICLE WAS EXPERIENCING PROBLEM WITH ENGINE MISSING/WHITE SMOKE AND COOLANT LEAKAGES. INFORMED OF A HEAD GASKET FAILURE. DEALER AND MANUFACTURER NOTIFIED, AND INFORMED THAT VEHICLE WAS NOT INVOLVED IN AN EXTENDED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557021October 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER IS EXPERIENCING PROBLEMS WITH RECALL 00V-075 OF THE PRESSURE CONTROL REDUCING VALVE DUE TO THE DEALER BEING 170 MILES AWAY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735193October 26, 2000
TIRES
AT 4;30 AM ON OCT. 15, 2000, I WAS DRIVING SOUTH ON I-95 IN SOUTHERN GEORGIA ON A RETURN TRIP FROM LOUISVILLE, KY. TO POMPANO BEACH, FL. WHEN I HEARD A NOISE IN THE REAR OF MY CAR AND REALIZED THAT I HAD A TIRE PROBLEM. AT ONCE I KNEW THAT THE TIRE HAD NOT DEFLATED AND THAT I WAS IN CONTROL OF THE CAR. I REDUCED MY SPEED AND TURNED ON MY EMERGENCY BLINKERS AND COULD HEAR A FLAPPING NOISE COMING FROM THE LEFT REAR. SINCE THE ROAD WAS VERY DARK AND THE TRAFFIC VERY FAST I FELT LIKE IT WAS SAFER TO PROCEED THAN TO STOP AND CHANGE A DRIVER SIDE TIRE ON THE INTERSTATE AT NIGHT. I DROVE SLOWLY SEVERAL MILES TO THE NEXT EXIT WHERE I REPLACED THE TIRE WITH THE SMALL SPARE. I FOUND THAT AN 8 INCH SECTION OF THE TREAD HAD COME OFF. ALTHOUGH MY TIRES ARE NOT COVERED UNDER THE RECALL, I BELIEVE THAT THEY HAVE THE SAME PROBLEM. TWO OF THE THREE REMAINING TIRES HAVE HAIRLINE CRACKS AT THE EDGE OF THE TREAD AND COULD BE READY TO DO THE SAME THING. I CONTACTED A LINCOLN-MERCURY DEALER WHO SAID HE COULD NOT HELP ME (OTHER THAN SELLING ME NEW TIRES) AND SENT ME TO THE FIRESTONE DEALER WHO SAID HE COULD SELL ME A NEW SET OF TIRES AND GIVE ME A 20% CUSTOMER SATISFACTION DISCOUNT. I'M STILL TRYING TO DECIDE WHAT TO DO AND STILL HAVE THE THREE REMAINING TIRES ON MY CAR AND THE FAILED ONE IN THE TRUNK. I'M WONDERING IF OTHERS HAVE HAD A SIMILAR PROBLEM WITH THE FR 680 AND IF IT WILL ALSO BE COVERED BY A RECALL.*AK (DOT NUMBER: W2M3 IPN 2 TIRESIZE: P215/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556864October 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
OWNER EXPERIENCED ENGINE HEAD GASKET FAILURE, VEHICLE MILEAGE AT TIME OF FAILURE WAS 77,445. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556995October 24, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER FEELS THIS VEHICLE HAS HAD TOO MANY RECALLS SINCE PURCHASED AND REQUEST REIMBURSEMENT OF MONTHLY PAYMENTS, RECENT RECALL (00V-075). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556378October 24, 2000
TIRES
FIRESTONE FIREHAWK GTA TIRES (P215 50 R16) EXPERIENCED VIBRATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734996October 24, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
A PENNY, NICKLE, AND A QUARTER FELL INTO THE FEMALE BUCKLE ASSEMBLY, PROBABLY OVER TIME FROM POCKETS AND/OR THE CONSOLE. THE TONGUE AND BUCKLE JAMMED AND WOULD NOT RELEASE. THE DRIVER CUT HERSELF OUT WITH A SISSORS AFTER BEING TRAPPED. THE TONGUE COULD BE RELEASED FROM THE BUCKLE BY SLIPPING A THIN SCREWDRIVER ALONG THE SIDE OF THE TONGUE INTO THE BUCKLE AND PUSHING DOWN. REINSERTING THE TONGUE INTO THE BUCKLE WITH THE COINS IN IT CAUSED THE SAME JAM WITH THE SAME PROCEDURE TO RE-RELEASE. NO EXPERIMENT WAS PERFORMED TO FIND OUT HOW MANY OR WHICH COIN WAS CAUSING THE JAM, ALL, ONE OR SOME. THE BUCKLE STICKS UP IN THE AIR LIKE A COIN SLOT. NO CHILDREN WOULD HAVE PUT COINS IN THE SLOT SO THEY MUST HAVE GOT IN INADVERTENTLY FROM POCKETS OR THE CONSOLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734987October 23, 2000
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#873577October 23, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION
AIR CONDITIONER SWITCH OVERHEATS AND WILL MELT THE PLASTIC FOR DASHBOARD. THIS IS A POTENTIAL FIRE HAZARD.*AK THE TRANSMISSION SHUDDERS AND NEW PARTS WERE INSTALLED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556497October 22, 2000
SUSPENSION
VEHICLE EXPERIENCING EXCESSIVE VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734804October 20, 2000
ELECTRICAL SYSTEM:IGNITION
I FIRST THOUGHT THE PROBLEM WAS WITH THE ANTI-THEFT DISABLING SYSTEM. I SOON FOUND OUT THAT WAS NOT THE CASE. THE CAR DOES NOT START AT LEAST ONCE A DAY. IT MAKES A LOUD GRINDING NOISE WHEN TRYING TO START IT. AFTER A FEW MINUTES IT FINALLY STARTS. WE TOOK THE CAR INTO THE DEALERSHIP TO HAVE IT FIXED. AFTER STATING THAT OTHER CARS HAD BEEN IN WITH THE SAME PROBLEM THE DEALERSHIP PROCEEDING TO GO OUT TO THE CAR TO GET MORE INFORMATION. ONCE THEY SEEN THAT IT HAD 38000 MILES THEY REFUSED TO FIX IT UNDER WARRANTY. THAT IS SO RIDICULOUS. OTHER CARS HAVE HAD THE SAME PROBLEM, IT IS NOT A CONSUMER CAUSED PROBLEM. OBVIOUSLY THE CAR HAS A DEFECT AND I WOULD LIKE TO HAVE IT FIXED FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873486October 20, 2000
SEAT BELTS
DRIVER'S SIDE SHOULDER BELT WILL NOT RETRAC/ IT COMPLETELY FAILED/ WILL NO LONGER FUNCTION, CAUSING LOSS OF SHOULDER RESTRAINT AND PROTECTION. POSSIBLY CAUSED BY FAILURE OF MOTOR OR BELTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734631October 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I ORIGINALLY REPORTED THE TRANSMISSION WAS SLIPPING THEY SAID IT WAS FINE, DRIVING AT 80MPH AND HAVING YOUR CAR DROP TO 20MPH THEN 45MPH THEN 60MPH BACK TO 20MPH ON THE FREEWAY IS QUITE NERVE RACKING, IF THIS WAS DURING COMMUTE TRAFFIC I WOULD OF BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734676October 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734685October 18, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF FAILED UPON OPENING. JAMMED IN TRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873336October 18, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. VEHICLE TAKEN TO DEALER FOR REPAIRS, AND PROBLEM REOCCURRED. VEHICLE BACK AT DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734496October 17, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH, STRUCTURE:BODY:HATCHBACK/LIFTGATE
FIRST NOTICED THAT HATCHBACK INDICATOR TONE WOULD NOT GO OFF. THEN WHEN KEY IS PUT IN IGNITION IT WON'T TURN SOMETIMES. WHEN CLUTCH IS ENGAGED RPMS WILL GO AS HIGH AS 4000. ENGINE STALLED WHILE DRIVING AT 50 MPH. TOOK TO DEALERSHIP AND WAS TOLD THEY COULD FIND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734575October 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEFECTIVE OIL PUMP CAUSED SMOKE TO COME OUT OF ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734595October 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE 3RD TIME THE GASKET'S YES THATS RIGH BOTH OF THEM HAVE BLOWN AND HOW ODD AT 40K/80K/121K/ GEE THATS 40K FOR EACH HEAD GASKET FORD FIXED FIRST ONE THEN SAID SORRY YOUR UP S*CREEK WITH THE 2ND ONE... AND NOW THE 3RD TIME WHAT NEXT????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007018October 15, 2000
ELECTRICAL SYSTEM
REMOTE WILL NOT WORK ON TRUNK RELEASE NOR WILL THE RELEASE FROM THE INSIDE WORK. IT HAS BEEN CHECKED OUT 3 TIMES AND ALWAYS THE SAME ANSWER. DON'T KNOW WHY IT WON'T OPEN. PANEL HAS BEEN REPLACED, STILL WILL NOT OPEN. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734342
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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