Mercury Cougar Complaints

1,886 consumer complaints on file.

#10993568June 6, 2017
STRUCTURE:BODY
THE SUNROOF JUST RELEASED FROM THE CAR IN THE MIDDLE OF I71 DOING 65MPH AND I AM NOT THE ONLY PERSON WHO HAS HAD THIS PROBLEM WITH THIS MODEL OF COUGAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966151March 15, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
NHTSA CAMPAIGN NUMBER:04V421000 MANUFACTURER FORD MOTOR COMPANY WAS DRIVING ON A MAIN CITY ST. MY AUTO STOPPED WITH NO POWER IN THE LEFT LANE OF BUSY 4 LANE ST. WOULD NOT START IN NEUTRAL OR PARK, MAN PUSHED IT INTO THE CTR. LANE OUT OF TRAFFIC AREA. POLICEMAN CAME AFTER I CALLED 911, AFTER A FEW MINUTES HE SUGGESTED TAKING KEY OUT STEPPING ON BRAKE THEN INSERTING KEY BACK IN IGNITION, DID THAT AND IT STARTED RIGHT UP, AND HE FOLLOWED ME TO MY ST. AND I GOT SAFELY HOME. PRIOR TO THIS SHUT DOWN INCIDENT IT HAD STALLED GOING DOWN A HILL HOWEVER PUT IT IN NEUTRAL AND IT STARTED UP AGAIN. THIS INCIDENT COULD HAVE CAUSED A SERIOUS ACCIDENT, PRIOR TO THIS INCIDENT IT HAD BEEN CUTTING OUT FOR A COUPLE OF MONTHS WHICH I THOUGHT WAS CHEAP GAS, SO CHANGED TO TECTRON. I HAVE CALLED FORD ON 3/15 TWICE AND THEY SAID THEY CAN NOT DO ANYTHING ABOUT IT, I THEN RESEARCHED THIS ONLINE AND FOUND THIS SITE AND WANT TO POST EXACTLY WHAT HAPPENED TO ME AS SHOWN BY THE NHTSA ON RECALL ETC. IT DOES SHOW IT IS FOR THE ORIG OWNER, I AM THE 2ND. OWNER HOWEVER THIS HAS OCCURRED WITHIN THE 15YR. LIMITATION YOU HAVE POSTED FOR COMPLAINTS EXPLAINED TO FORD THAT IT MAY HAVE TAKEN THIS LONG FOR THE FILTER TO REACT IN THIS MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956249February 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, WHILE DRIVING, THE VEHICLE STALLED, THE BATTERY WARNING INDICATOR ILLUMINATED, AND THE INSTRUMENT PANEL GAUGES FLICKERED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947691January 25, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944316January 11, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT, WITH THE HELP OF OTHER DRIVERS, HAD TO PHYSICALLY PUSH THE VEHICLE OUT OF TRAFFIC TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MOTOR BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927776November 24, 2016
POWER TRAIN
TRANSMISSION HAVING PROBLEMS GOING INTO GEAR CONSTANTLY SLIPPING AND CATCHING GEARS WHEN TRYING TO DRIVE ONLY GETS UP TO 30 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898974August 26, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS AND SUN ROOF INDEPENDENTLY ROLLED DOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894211August 8, 2016
SERVICE BRAKES
CALIPERS CONSTANTLY FALLS OFF CAUSING WHEEL TO LOCK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883481July 8, 2016
VEHICLE SPEED CONTROL
OVER PAST FEW WEEKS LOOSING ACCELERATION ESPECIALLY ON INCLINES AND HIGHWAY ENTRANCE RAMPS CAUSING NEAR COLLISSION AS I CAN'T SPEED UP TO HIGHWAY SPEED AND CAR BEHIND ME MUST BRAKE AT FAST SPEEDS. ENGINE LIGHT ON. MECHANIC SAYS CAN'T FIX AND CONTACT FORD. MY VIN # DOES NOT BRING UP RECALL BUT IT MATCHES RECALL NOTICE SUMMARY STATING CONTAMINATION OF FILTER IN FUEL DELIVERY MODULE (FDM) THI RECALL STATE 1999-2002 COUGARS.MINE IS 2001 BOUGHT NEW, UNDER 70,000 MI WITH NEW FUEL PUMP. THIS HAS BEEN GOING ON FOR WEEKS AND SCARED TO DRIVE MY ONLY CAR. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883445July 7, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877025June 27, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871134May 27, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP, THE VEHICLE IDLED AND STALLED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER FLUCTUATED. THE FAILURE RECURRED, ESPECIALLY WHEN THE HEATER WAS ACTIVATED. THE CONTACT WOULD HAVE TO TURN THE IGNITION KEY IN ORDER FOR THE VEHICLE TO TURN BACK ON AND BE ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864259May 10, 2016
FUEL/PROPULSION SYSTEM
TAKATA INFLATORSI HAVE A 2000. MERCURY. COGUAR. WHEN. I BOUGHT THE. CAR IT RAN TGOOD, THEN. IN 2014. I HAD TO. PAY 1000. TO GET A. FUEL PUMP PUT IN. AND. THAT ONLY LASTED. 2YRS. NOW THE FUEL PUMP WENT OUT . I DON'T. HAVE. THAT KIND OF MONEY .I LIVE ON AS. WHEN I PAY MY BILLS I'M. BROKE. I LOOKED UP RECALLS. AND ITS THE FUEL SYSTEM ON THE CAR. IT JUST STOPS. EVEN IN TRAFFIC. I DON'T SEE WHAT MY CREDIT. HAS ANYTHING. TO DO WITH GETTING HELP. FIXING MY CAR IF IT HAS A RECALL. ON THE FUEL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863741May 7, 2016
FUEL/PROPULSION SYSTEM
HAVING SO MANY PROBLEMS WITH THE FUEL SYSTEMS. I HAVE PUT FUELPUT A NEW FUEL PUMP IN GAS TANK 2 YES. AGO. PUT FUEL PRESSURE SENSOR THIS YEAR. PUT NEW FUEL REGULATOR THIS YEAR NOW WHEN DRIVING IT WILL JUST STOP. AND WOULDN'T STARTUP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854223April 7, 2016
AIR BAGS, SEATS, SUSPENSION
TAKATA RECALL.... JUST LOOKING FOR ANY RECALLS ON MY CAR,,,,WHOLE FRONT END FELL OUT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851327March 24, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE REFUELING THE VEHICLE, THE FUEL PUMP WOULD ONLY ALLOW 1-2 GALLONS TO ENTER THE FUEL TANK BEFORE SHUTTING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811201December 18, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS, HOWEVER THE VEHICLE FAILED AFTER THE CONTACT DROVE FOR A COUPLE OF MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V031000 (ELECTRICAL SYSTEM) OR 04V421000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795276November 22, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1999 COUGAR BATTERY CONNECTION PROBLEMS OR SOMETHING FAULTY. SOMETIMES WHILE I'M DRIVING MY CAR JUST GOES DEAD. IT'S DONE THAT A LOT LATELY. I NOW HAVE A NEW BATTERY BUT THE SAME THING HAPPENS AND I'M SCARED WHEN IT HAPPENS ON THE FREEWAY . TONIGHT I WAS DRIVING ON THE FREEWAY AND IT WENT DEAD! I HAD NO LIGHTS , I HAD NO TAIL LIGHTS,NO HEAD LIGHTS ,NO BLINKERS AND NO EMERGENCY LIGHTS AND THE CAR CLOSE BEHIND ME HAD TO SLAM ON BREAKS CAUSE THERE WAS NO EMERGENCY LANE, NO SIDE OF THE ROAD JUST A GUARD RAIL! I WAS IN THE MIDDLE OF THE ROAD . BRAND NEW BATTERY JUST GOES DEAD LIKE IT DID MANY TIMES ON THE OLDER BATTERY IT'S NOT THE ALTERNATOR EITHER...SOMETHING IS NOT MAKING A CONNECTION. I'M GONNA END UP SQUASHED, DEAD CAUSE ON A FREEWAY AT NIGHT WHEN THE CAR DIES EVERYTHING DIES: LIGHTS,TAIL LIGHTS AND EMERGENCY LIGHTS IF IM IN THE DARK NO ONE WOULD SEE ME IN TIME TO STOP IF IM IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761424September 3, 2015
VEHICLE SPEED CONTROL
WHEN SLOWING DOWN FROM HIGHWAY SPEEDS, APPROXIMATELY 70 MPH, I TAPPED THE BRAKES TO DISENGAGE THE CRUSE CONTROL, AFTER MAKING MY EXIT IN TO A RESIDENTIAL AREA THE CRUSE CONTROL TRIED TO RESUME MY LAST RECORDED SPEED WITHOUT ME PRESSING ANY OF THE CRUSE CONTROLS. THE CAR REACHED ABOUT 50MPH IN A 35MPH ZONE AND THE RPM'S SPIKED TO ABOUT 5000 BEFORE I HAD TO MANUALLY TURN OFF THE CRUSE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724832June 11, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE ALWAYS HAD MY CAR WASHED AND RUST PROOFED DURING THE WINTER EVER 2 WEEKS. LAST DECEMBER THE PAINT UNDER THE BOTTOM OF BOTH THE DRIVERS AND PASSENGER DOORS STARTED HAVING THE PAINT BUBBLE UP ON BOTH ROCKER PANELS. IT STARTED BUBBLING UP THEN CURLING AND THE PAIN STARTED COMING OFF. IVE SEEN MANY OTHER COUGARS WITH THIS SAME PROBLEM AND FEEL IT IS DUE TO A DEFECT IN THE PAINT THAT WAS USED OR SOMETHING MISSING FROM THE PAINT JOB THAT WAS DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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