Mercedes-Benz · Model Report
Mercedes-Benz Sprinter2021
Showing safety data for the 2021 model year only.
Recalls
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Complaints
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Investigations
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Service Bulletins
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Mercedes-Benz · Model Report
Showing safety data for the 2021 model year only.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
2020 Mercedes-Benz Sprinter. When the right turn signal is activated and the steering wheel is turned right, the windshield wipers activate unexpectedly. Diagnostic codes B230015 and B230615 are stored, indicating windshield wiper switch and wipe/wash malfunction. Concern appears related to the steering column multifunction switch/module. This affects driver visibility and steering-column control functions during turning/signaling.
No injuries · No fire · No crash
I am a Amazon driver and my dsp makes us drive with very bad safety hazards on the vehicle the step up platform on the vehicle is broken brakes are terrible and the airbag sensors and tire pressure sensors are not working and very bad.
No injuries · No fire · No crash
Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!
The contact owns a 2021 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the message “Driver’s Side Air Bag Deactivated” was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed. The vehicle was taken back to the dealer, where it was diagnosed with a voltage issue; however, the dealer stated that the vehicle was operating normally. The vehicle was not repaired. The vehicle was taken back to the dealer for another diagnostic test; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that there was a wiring issue that needed to be corrected and that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 8,000.
No injuries · No fire · No crash
Following Jayco and Entegra instructions, I delivered my coach to Blue Compass RV. It has now been more than SIX MONTHS out of service. Jayco Pre-Authorization has denied the required battery replacement and referred me to the battery manufacturer, even though Entegra bulletins and recall procedures identify and correct the conditions that caused the damage. Completed Recall and TSB Work Approved by Entegra and Jayco · 22-075 (TSB) A/C Electrical Connection Instructions, September 2022. Replaces WAGO connectors. · 22-076 (TSB) Firefly Terminator G4 Tap Connector, September 2022. Corrects communication errors within the lithium battery network. · 23-101 (TSB) Front Spotlight Electrical Update, April 2023, revised September 2023. Mitigates spotlight over current that can affect Firefly. Adds harness, relay, and software. · 23-120 (TSB) Renogy Inverter Settings, November 2023. Updates parameters; requires Battery Type = LF16 and custom set points. · 23-123 (TSB) Alternator Fuse Replacement, December 2023. Replaces 300 A MRBF with 200 A MRBF. Confirms alternator charging 30 to 100 A on Samkoon. · 24-015 (TSB) Renogy Battery Firmware Update, September 2024. Updates BMS to v137.4.5 to address alternator not charging the battery. Includes state-of-charge calibration. · 24V-160 / 2024-141 (Recall) Renogy Lithium Battery Firmware Update, May 2024, revised August 2024. Recall firmware to v137.4.4. Inspection identifies stuck contactors and requires battery replacement when found. Service bulletins 23-120, 23-123, and 24-015 show that the system ran with outdated inverter and alternator settings, an oversized alternator fuse, and battery firmware that interfered with proper charging. These factors accelerate cell imbalance and degradation. Only after Entegra-approved updates were applied did the full extent of battery degradation become evident. Replacing the battery earlier would have risked repeat failure.
No injuries · No fire · No crash