Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11046348November 15, 2017
AIR BAGS
TAKATA RECALL FOR THE AIRBAG ISSUE HAS BEEN OVER A YEAR THAT I WAS NOTIFIED OF THE DEFECTIVE AIR BAGS AND NO DEALERSHIP IN CA SEEM TO HAVE THE PATS. TAKATA HAS ALLOWED THE TIME LINE TO PASS WITH NO TIME LINE IN THE FUTURE. I HAVE CONTACTED TWO DEALERSHIPS FOR REPLACEMENT WITH NEGATIVE RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045868November 14, 2017
AIR BAGS
I AM THE OWNER OF THIS VEHICLE, AND THERE IS NO REMEDY AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046104November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF BOERNE IN BOERNE, TX, 830-981-6000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046108November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SMITHTOWN AT (877) 862-7343 (630 MIDDLE COUNTRY RD, ST JAMES, NY 11780) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045568November 13, 2017
AIR BAGS
"TAKATA RECALL" I THINK IT HAS BEEN ABOUT 2 YEARS SINCE HEARING ABOUT A RECALL AND STILL HAVE NOT BEEN NOTIFIED TO BRING THE CAR IN TO HAVE THE AIRBAGS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045695November 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WORLDWIDE MOTORS AT 317-580-6800 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045720November 13, 2017
AIR BAGS
STILL NO PARTS AVAILABLE; IT'S BEEN YEARS. TAKATA EVEN SENT A NOTICE THEY WERE FILING BANKRUPTCY AND IN THE SAME POSTCARD SAID YOU CAN GET YOUR AIRBAG REPLACED BUT THAT IS NOT TRUE. PER MERCEDES, PARTS NOT YET AVAILABLE, EVEN IN THE HIGH-RISK (HIGH HUMIDITY) AREAS LIKE WHERE I AM. UNREAL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045756November 13, 2017
AIR BAGS
I RECEIVED TWO RECALL NOTICES AND CONTACTED THE NEAREST DEALER FOR REPLARING THE AIRBAGS. I HAVE BEEN TOLD THAT THE PARTS HAD NOT BEEN ARRIVED. THEY ARE STILL NOT BEING REPAIRED/REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045833November 13, 2017
AIR BAGS
TAKATA RECALL. I BOUGHT THE CAR NEW, RECEIVED RECALL NOTICES FROM MBUSA IN MAY AND AUGUST 2016, STATING THAT MY DRIVER'S AND FRONT-PASSENGER AIRBAGS HAVE A DEFECT RELATED TO SAFETY. I HAVE MADE FOUR SPECIFIC VISITS TO THE DEALERSHIP IN SANTA MONICA, SIMONSON'S MERCEDES-BENZ, ASKING THAT MY AIRBAGS BE REPLACED. EACH TIME I'VE BEEN TOLD THAT THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045864November 13, 2017
AIR BAGS, SUSPENSION
AIR SUSPENSION SYSTEM IS DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045431November 12, 2017
AIR BAGS
I HAVE BEEN RECEIVING NOTICES ABOUT THE RECALL BUT MERCEDES BENZ STILL DOES NOT HAVE A REMEDY FOR THE DEFECTIVE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045475November 12, 2017
AIR BAGS
TAKATA RECALL. WAS INFORMED OF AIRBAG DEFECTIVE CONDITION OVER A YEAR AGO AND NOTHING HAS BEEN DONE TO DATE BY THE MERCEDES DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045311November 11, 2017
AIR BAGS
TAKATA RECALL I HAVEN'T RECEIVED ANY REMEDY, I USE MY VEHICLE EVERYDAY I NEED THIS TO BE FIXED AS SOON AS POSSIBLE NO TYPE OF INJURY HAS HAPPENED OR DEATH BUT I AM NOT WAITING UNTIL THIS DAY OCCURS PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045382November 11, 2017
AIR BAGS
TAKATA RECALL FOR AIRBAGS ARE NOT BEING TAKEN SERIOUSLY BY THE DEALERSHIP AND THEY KEEP DELAYING FIXING THE AIRBAG. THE DEALERSHIP IS THE LAGUNA NIGUEL MERCEDES WHERE WE BOUGHT THE CAR FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045114November 10, 2017
AIR BAGS
TAKATA RECALL: PENSKE MERCEDES DOES NOT YET HAVE REPLACEMENT PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045193November 10, 2017
AIR BAGS
TAKATA RECALL--DEALERSHIP IS UNABLE TO SECURE PARTS FOR THE SERVICE TO BE COMPLETED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045232November 10, 2017
AIR BAGS
TAKATA RECALL. MY VEHICLE IS AFFECTED BY TAKATA'S RECALL AND I'M UNABLE TO SELL IT AT A MARKET FAIR PRICE DUE TO THIS RECALL. AS OF TODAY MBUSA HAS "NO REMEDY AVAILABLE". I'M SCHEDULED TO DEPLOY FOR A YEAR STARTING NEXT WEEK, AND I WILL HAVE TO KEEP MY VEHICLE ON STORAGE AT MY OWN EXPENSE FOR A YEAR, SINCE I WAS UNABLE TO RESOLVE THIS AND GET A FAIR MARKET VALUE FOR MY CAR IN ORDER TO SELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044472November 8, 2017
AIR BAGS
THE MANUFACTURER AND MERCEDES DEALERS HAVE FAILED OR ARE UNABLE TO REMEDY THIS SAFETY RECALL FOR TAKADA AIRBAG FOR MY VEHICLE IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044510November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTH PALM BEACH, 9275 FL A1A ALT, NORTH PALM BEACH, FL 33403, (561) 848-2900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044511November 8, 2017
AIR BAGS
"TAKATA RECALL" THE AIRBAG WAS RECALLED IN JANUARY 2017 AND THERE IS STILL NO REMEDY/REPLACEMENT. I'VE ALREADY BEEN DRIVING AROUND FOR 11 MONTHS WITH A DEFECTIVE AIRBAG THAT COULD COST ME MY LIFE. WHEN ARE THEY GOING TO BE FORCED TO RESOLVE THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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