Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11057264December 29, 2017
AIR BAGS, ELECTRICAL SYSTEM
THE ELECTRONIC KEY FAILS TO RECOGNIZE KEY. VEHICLE DOES NOT START, DOES NOT TURN OFF ONCE STARTED, AND TRANSMISSION SHIFTS TO PARK (P) AT SPEEDS BELOW 6MPH. THIS OCCURED WHILE DRIVING INTO DRIVEWAY AT SHOPPING CENTER, PARKING SPOT, AND MULTIPLE TIMES IN RESTRAUNT PARKING LOT. IT ALSO OCCURED AT A STOP SIGN ANS STOP LIGHT. THE START STOP ISSUE HAS BEEN OCCURING FOR AT LEAST ONE YEAR, DESPITE DEALER SERVICE AND THE SHIFT TO PARK ISSUE BEGAN A FEW WEEKS BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057266December 29, 2017
FUEL/PROPULSION SYSTEM
GOOD MORNING, I PURCHASED MY 2007 MERCEDES E350 IN APRIL OF 2016 WITH A 161,000 MILES ON THE CAR. I HAVE NOTICED SEVERAL WEEKS AFTER, THE CAR BEGAN TO SMELL LIKE GASOLINE FUMES AFTER, I FILLED UP. I DECIDED TO PARTIALLY FILL UP DURING THE NEXT VISIT. IT DOES WORK SOMETIMES . HOWEVER, I NOW NOTICE THE PUGENT ODOR HAS BECOME STRONGER. I DRIVE WITH THE BACK WINDOW PARTIALLY DOWN POST FILL-UP TO AVOID BEING OVER-WHELMED BY FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057043December 28, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057177December 28, 2017
AIR BAGS
I HAVE RECEIVED A LETTER FROM MERCEDES BENZ USA, DATED DECEMBER 2017, INFORMING ME (AGAIN) THAT THE DRIVER'S SIDE AIRBAG IS ON RECALL, BUT THAT NO PART IS YET AVAILABLE FOR REPLACEMENT. I AM TO BE NOTIFIED WHEN PART BECOMES AVAILABLE. THE PROBLEM IS THAT I LIVE ON KAUA'I AND THE NEAREST AUTHORIZED MERCEDES DEALER IS MERCEDES BENZ OF HONOLULU. IT WOULD COST ME SEVERAL HUNDRED DOLLARS TO HAVE THE CAR BARGED TO AND FROM HONOLULU AND WOULD BE A GREAT INCONVENIENCE AS BOTH I AND MY SPOUSE ARE DISABLED. I WOULD REQUEST THAT I (AND OTHER MB OWNERS ON THE ISLAND) RECEIVE THE PART WHEN IT BECOMES AVAILABLE AND TAKE IT TO THE ON-ISLAND GARAGE THAT HANDLES REPAIRS OF MERCEDES AND OTHER SUCH VEHICLES, AS THERE IS NO LOCAL DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056761December 27, 2017
AIR BAGS
TAKATA RECALL, SCARED TO DRIVE MY CAR AND NEED THIS FIXED ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056916December 27, 2017
FUEL/PROPULSION SYSTEM
AFTER REFUELING MY CAR'S GAS TANK I BEGAN TO SMELL GAS FROM DRIVER/REAR SIDE WHEN CAR IS PARKED IN GARAGE. THE SMELL DISAPPEARS AFTER ABOUT 50 MILES OF DRIVING, BUT IT COMES BACK AFTER REFUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056308December 24, 2017
AIR BAGS
WAITING FOR 2 YEARS NOW FOR AIRBAGS TO BE REPLACED MERCEDES WHERE BOUGHT IT TOLD ME IT COULD TAKE UP TO 10 YEARS TO REPLACE DON'T KNOW WHAT I SHOULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056242December 23, 2017
POWER TRAIN
FAULTY VALVE BODY ON A CAR WITH LESS THAN 50K MILES. CAR HAS BEEN MAINTAINED AS PER DEALER RECOMMENDATIONS. TRANSMISSION FLUID HAD BEEN RECENTLY CHANGED 4 MONTHS PRIOR. TRANSITION FAILED IN A LIFE THREATENING MANNER WHILE DRIVING ON A HIGHWAY. TOTAL LOSS OF CONTROL OF DRIVING CAPABILITIES. PROBLEM RESULTED IN A TOTAL OF $5585.29 IN A REBUILT TRANSMISSION AND NEW VALVE BODY. UPON RESEARCHING THIS SEEMS TO BE A REOCCURRING ISSUE WITH THE 722.9 TRANSMISSION. A RECALL SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056022December 22, 2017
AIR BAGS
REPLACEMENT RECALL WAS NEVER RESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056090December 22, 2017
AIR BAGS
"TAKATA RECALL" - 2 AIRBAGS RECALLS FOR FRONT DRIVER AND PASSENGER AIRBAGS. BEEN WAITING FOR 2 YEARS AND STILL SHOWING REMEDY BOT AVAILABLE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055758December 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF VIRGINIA BEACH, 4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462 (757) 499-3771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055456December 19, 2017
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL #17V627, I WAS NOTIFIED OF THE RECALL BUT UNABLE TO GET THE DEFECTIVE PARTS REPLACED AS THE DEALER REPORTED THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055563December 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055218December 18, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055229December 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON NORTH AT (281) 305-8970 (17510 NORTH FWY, HOUSTON, TX 77090) AND MERCEDES-BENZ OF SOUTH CHARLOTTE AT (704) 837-7955 (950 N POLK ST, PINEVILLE, NC 28134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055295December 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH BAY (3311 PACIFIC COAST HWY, TORRANCE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055077December 16, 2017
ENGINE
I HAVE CHECK ENGINE LIGHT ON, NOBODY "MECHANIC" KNOW TO FIX THIS PROBLEM. I HAVE CODES: 1-P0016 2-P0017 3-P2195 4-P2198 5-P0171 6-P0174
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054499December 13, 2017
AIR BAGS
TAKATA RECALL HAS NOT BEEN PERFORMED ON MY VEHICLE. I DON'T FEEL SAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054545December 13, 2017
ENGINE
THE VEHICLE HAS ONLY 50K MILES. I AM THE ONLY OWNER AND I PURCHASED THE VEHICLE IN 2010 (NEW) WITH ONLY 9 MILES. I HAVE COMPLETED ALL REQUIRED SERVICES TO DATE. IN MAY I HAD THE AB SERVICE COMPLETE AND THE CHECK ENGINE LIGHT WAS ON. I WAS TOLD IT WAS LIKELY DUE TO THE NEED OF HAVING THE SPARK PLUGS CHANGE BASED ON TIME NOT MILEAGE. NOW I AM BEING TOLD THE OUTCOME OF THE CHECK ENGINE LIGHT ON IS DUE TO A MISFIRE CODE FOR CYLINDER ONE, FAILED SDS COMPRESSION TEST. CYLINDER ONE FAILED CYLINDER LEAK DOWN TEST AT 80%. EXHAUST VALVE SEATS FAILING CAUSING EXHAUST VALVES NOT TO FULLY CLOSE. WE ARE UNABLE TO REPAIR THE VALVE SEAT ON CYLINDER HEAD AND IT IS NECESSARY TO REPLACE PASSENGER SIDE CYLINDER HEAD. ONLY CAMSHAFTS AND CAM ADJUSTERS CAN BE TRANSFERRED. NEW HEAD WILL COME WITH NEW VALVES. THERE ARE REPEATED REPORTS FROM OTHER OWNERS WITH THIS SAME ISSUE-RESULTING IN ENORMOUS REPAIR COST. THIS IS A DEFECT AND MERCEDES-BENZ NEED TO CONSUME THE COST, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN $50K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054578December 13, 2017
SUSPENSION
CALLED MERCEDES CORPORATE RE THIS PROBLEM AND THEY DEINED THERE IS A RECAL. NOT TRUE MERCEDES-BENZ USA IS RECALLING 2007-2009 E350 4MATIC WAGONS WARNS THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ABOUT 3,600 OF THE E350 WAGONS HAVE A LOAD LEVELING REAR SUSPENSION SYSTEM THAT MAY FAIL, REDUCING A DRIVER'S CONTROL AND INCREASE THE RISK OF A CRASH, SAYS NHTSA. IN AUGUST, THE COMPANY IS EXPECTED TO BEGIN NOTIFYING OWNERS OF 2007-2009 MERCEDES-BENZ E350 CARS AFFECTED BY THIS RECALL. THEY WILL BE INSTRUCTED TO BRING IN THEIR E350S TO LOCAL DEALERSHIPS WHERE MECHANICS WILL INSPECT AND REPLACE THE LEVEL CONTROL CONNECTING ROD FOR FREE. FOR MORE INFORMATION, CONSUMERS CAN CALL MERCEDES-BENZ TOLL-FREE CUSTOMER SUPPORT AT: 800-367-6372. SOURCE: RECALL: 2007=2009 MERCEDES BENZ E350 - REAR SUSPENSION; CAMPAIGN #:12V264000 [NHTSA]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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