Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10562614February 3, 2014
FUEL SYSTEM, GASOLINE
TL-THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG FUEL GAS ODOR THAT IS COMING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED THE STRONGEST GAS ODOR IS COMING FROM THE DRIVER'S SIDE. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER FOR DIAGNOSTIC OR REPAIRS. THE CONTACT THAT THE DEALER REPLACED THE FUEL TANK WHEN THE VEHICLE WAS UNDER WARRANTY WHEN THE FAILURE OCCURRED THE FIRST TIME. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562445January 31, 2014
FUEL SYSTEM, GASOLINE
IN 2012 THE CAR BEGAN HAVING A STRONG FUEL ODOR AFTER FILL-UP THAT WENT AWAY ONCE THE TANK WAS DOWN TO A HALF TO 3/4 FULL. TOOK TO DEALER AND THEY SAID THE "FUEL TANK WAS LEAKING AT PLASTIC MOUNTING WELD". I WAS CHARGED TO REPLACE THE FUEL TANK. NOW THE SMELL IS STARTING TO COME BACK AGAIN, SO THE PROBLEM APPEARS TO BE COMING BACK. I DID A GOOGLE SEARCH ON THIS ISSUE AND IT APPEARS MANY OTHERS ARE HAVING THIS SAME PROBLEM AND YOU ARE INVESTIGATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562286January 30, 2014
FUEL SYSTEM, GASOLINE
MY CAR IS HAVING A FUEL SMELL AND A ROUGH IDLE. MESSAGE POPS UP TO CHECK FUEL CAP, EVEN THOUGH IT WAS REPLACED WITH A NEW ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562087January 29, 2014
FUEL SYSTEM, GASOLINE
STRONG SMELL OF GASOLINE WHEN CAR IS FILLED WITH GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561711January 27, 2014
FUEL/PROPULSION SYSTEM
CAR SMELLS OF GASOLINE INSIDE AND OUT WHEN STOP AND ESPECIALLY AFTER FILLUP TOLD "O" RING OF GASOLINE SENSOR HAS FAILED--COMMON PROBLEM!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561376January 24, 2014
FUEL SYSTEM, GASOLINE
MY CHECK ENGINE LIGHT WENT ON AND I IMMEDIATELY TOOK THE CAR TO MY MERCEDES DEALER WHO, AFTER INVESTIGATING, SAID THAT I HAD A LEAK IN THE SEAM OF MY FUEL TANK. THE LEAK WAS IN THE PASSENGER COMPARTMENT BUT I COULDN'T SENSE ANY GASOLINE ODOR. THE DEALER SAID THAT THE TANK HAD TO BE REPLACED AND THE CHARGE WOULD BE $2200. I LEFT THE CAR FOR REPAIR AND WHEN I PICKED IT UP THE DEALER SAID THEY WOULD PAY HALF THE COST. AFTER CHECKING REPORTS OF THE SAME PROBLEM ON THE WEB, I HAVE BEEN WONDERING IF MERCEDES IS COVERING UP A POTENTIALLY LETHAL DEFECT IN THAT MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561415January 24, 2014
FUEL SYSTEM, GASOLINE
I'VE NOTICED STRONG GASOLINE ODOR FROM INSIDE AND OUTSIDE OF THE CAR. DID AN INSPECTION AND SAW A LEAK ON THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561074January 22, 2014
FUEL SYSTEM, GASOLINE
AFTER FUELING UP A VERY STRONG GAS SMELL STAYS IN THE CAR. IT WAS ALMOST FILLED UP BUT NOT TOPPED OFF. THE SMELL REMAINS FOR SEVERAL DAYS. THE MECHANIC STATES IT VERY EXPENSIVE TO DROP TANK TO LOOK FOR A LEAK. IT IS NOT SAFE TO DRIVE BUT IS THE ONLY MEAN OF TRANSPORTATION TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560805January 21, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT RESUMED DRIVING EVEN THOUGH THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT FORCE BEING APPLIED. IN ADDITION, THERE WAS POWER STEERING FLUID LEAKING FROM THE VEHICLE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING ASSIST. THE DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED IN 2006 UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT WAS DISPLEASED BECAUSE HER RECORDS INDICATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL WHEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,559. UPDATED 03/11/14*LJ THE DEALER RECOMMENDED THE TRANSMISSION ELECTRICAL CONNECTOR AND POWER STEERING HOSE BE REPLACED. UPDATED 03/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560834January 21, 2014
FUEL SYSTEM, GASOLINE
I HAD/HAVE A STRONG FUEL SMELL AFTER FILLING MY TANK. I REPORTED THIS TO THE LOCAL MERCEDES DEALER, MODESTO EUROPEAN, BACK IN EARLY 2012, BUT WAS TOLD THE VEHICLE WAS PAST THE WARRANTY PERIOD SO TO INVESTIGE WOULD COST $129/HOUR (I THINK THAT WAS THE NUMBER) AND WOULD T TAKE UP TO 4 HOURS TO DIAGONSE; AND THEN I WOULD STILL BE LIABLE FOR ANY NEEDED REPAIRS. SINCE I DID NOT SEE GAS LEAKING, I PUT OFF THE INSPECTION THINKING I WOULD AS SOME POINT SEE GAS LEAKING IF IT WERE A MAJOR PROBLEM. I STILL GET THE GAS SMELL EVERY TIME I FILL UP, BUT NEVER SAW GAS ON MY GARAGE FLOOR OR ELSEWHERE. THIS WEEK I LEARNED FROM A REPAIR SHOP WHICH IS NOT A MERCEDES DEALER THAT THIS IS A VERY TYPICAL PROBLEM WITH THESE CARS AND IT WAS SUGGESTED I CONTACT YOU TO SEE IF THERE HAS BEEN ANY NTSA ACTION ON THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560836January 21, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, THERE WAS A STRONG GASOLINE ODOR INSIDE OF THE VEHICLE DUE TO A FUEL LEAK FROM UNDER THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560897January 21, 2014
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL AFTER FILLING THE TANK. THE WHOLE GARAGE SMELLS LIKE GAS. DEALER SAID THEY ARE UNAWARE OF SUCH ISSUE AND NO RECALL FOR THIS ISSUE. I'M SURPRISED BECAUSE I READ A LOT ABOUT THESE ISSUES ONLINE. IT SHOULD BE ADDRESSED ASAP BECAUSE IT CAN TRIGGER FIRE OR EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560709January 20, 2014
FUEL SYSTEM, GASOLINE
MY FUEL TANK HAS DEVELOPED A LEAK WHERE I CAN SMELL FUEL BOTH OUTSIDE AND INSIDE THE VEHICLE AFTER FILLING THE TANK ALL THE WAY. THE ODOR IS VERY PRONOUNCED AND I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE IF THIS MUCH FUEL IS LEAKING FROM THE TANK. AN INDEPENDENT REPAIR SHOP CONFIRMED A LEAK FROM THE TOP OF THE FUEL TANK. BASED ON INFORMATION I READ ON A MERCEDES BENZ FORUM WEBSITE, IT SAID TO REFERENCE ACTION NUMBER PE12001 (THIS APPEARS TO BE A COMMON ISSUE WITH THIS SERIES OF VEHICLE). I HOPE THE NHTSA WILL INVESTIGATE THIS ISSUE AND FORCE MERCEDES BENZ TO REPLACE THESE DEFECTIVE AND UNSAFE FUEL TANKS AT NO COST TO CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560392January 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT STATED THAT GASOLINE FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560297January 16, 2014
FUEL SYSTEM, GASOLINE
THIS CAR DEVELOPED A VERY STRONG FUEL SMELL INSIDE THE CABIN SHORTLY AFTER FILLING UP WITH GAS IN EARLY 2012. I TOOK IT IN TO THE DEALER AND THEY DID WARRANTY WORK REPLACING SEALS, ETC. A LITTLE UNDER A YEAR LATER THE SMELL CAME BACK. AFTER DOING A LITTLE RESEARCH ONLINE I DECIDED TO TAKE A LOOK UNDER THE BACK SEAT AND FOUND WHERE GASOLINE HAS STAINED THE CUSHIONING AND A CLOTH THAT INSULATES BETWEEN THE FRAME AND THE SEAT. THE FUEL SMELL IS MUCH STRONGER IN THIS AREA, WHICH IS INSIDE THE CABIN. THE DEALER GAVE ME BACK AN ESTIMATE OF ALMOST $2,900 TO REPLACE THE ENTIRE FUEL TANK ASSEMBLY, SENDING UNITS, HOSES, ETC. THIS IS A KNOWN ISSUE WITH MBUSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559851January 14, 2014
FUEL SYSTEM, GASOLINE, ENGINE
WHILE DRIVING 70 ON HWY, CHECK ENGINE LIGHT CAME ON, SO I IMMEDIATELY STOPPED AND CALLED A TOW TRUCK. MECHANIC'S DIAGNOSIS WAS THAT THE TUMBLE FLAP WAS BROKEN IN THE AIR INTAKE MANIFOLD. THE ONLY FIX IS REPLACING THE ENTIRE MANIFOLD FOR $2000 PLUS LABOR, TAX AND GASKETS. THE FLAPS ARE SMALL AND COULD BE AN INEXPENSIVE FIX BUT ALL DEALERSHIPS THAT I CALLED CONFIRMED THAT THE ONLY FIX AVAILABLE IS TO REPLACE THE ENTIRE AIR INTAKE MANIFOLD. RESEARCH TELLS ME THAT THIS IS A VERY COMMON PROBLEM ON THIS AND MANY OTHER MODELS WITHIN THE SAME YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559848January 14, 2014
FUEL SYSTEM, GASOLINE
MY 2006 MERCEDES E350 SMELLS OF STRONG GAS FUMES EVERY TIME I FILL THE TANK. I NEVER TOP OFF THE TANK AND NOTHING EVER SPILLS OUT BUT THE SMELL IS VERY STRONG. THE GAS FUMES ARE PRESENT FOR SEVERAL DAYS MAKING MY GARAGE SMELL OF GAS. THE PROBLEM SEEMS TO GET BETTER ONCE THE FUEL LEVEL REACHES ABOUT A HALF TANK. I AM WORRIED ABOUT A FIRE OR SOMEONE BREATHING THE FUMES IN MY GARAGE. I HAVE READ NUMEROUS STORIES ON THE INTERNET ABOUT THIS ISSUE WITH VARIOUS MERCEDES MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558824January 9, 2014
FUEL SYSTEM, GASOLINE
2006 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO GASOLINE STORAGE AND PROPULSION MALFUNCTION. *SMD THE CONSUMER STATED WHILE RE-FUELING A NEAR-EMPTY TANK EARLIER THIS MONTH, THE FILLER PIPE SPLASHED BACK GASOLINE, WHICH POOLED AROUND THE FILLER CAP. WHEN THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE, HE WAS INFORMED A NEW FUEL TANK WAS NEEDED TO FIX THE PROBLEM. HE WAS QUOTED A PRICE OF $1500.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559206January 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E55. THE CONTACT STATED THAT AFTER REFUELING, A GASOLINE ODOR WAS PRESENT INSIDE THE VEHICLE AND INSIDE THE GARAGE WHERE THE VEHICLE WAS PARKED. THE CONTACT HAD THE VEHICLE DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE FUEL SENDER UNIT WAS FAULTY AND REPLACED THE COMPONENT. THE FAILURE LATER RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE FUEL SENDING UNIT HAD MALFUNCTIONED A SECOND TIME, AND BOTH THE FUEL SENDING UNIT AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559271January 9, 2014
FUEL SYSTEM, GASOLINE
I BOUGHT MY CAR USED A COUPLE OF MONTHS AGO. THE LAST TWO TIMES I FILLED MY FUEL TANK I SMELL GAS IN MY GARAGE. WHEN I ONLY FILL TO 3/4 OR LESS THERE'S NO GAS SMELL. THE SMELL WILL SUBSIDE ONCE MY GAS DROPS TO 3/4 FULL. THIS WAS REPEATABLE BOTH TIMES I FILLED MY FUEL TANK. PLEASE REFERENCE NHTSA ACTION# PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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