Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10610008July 12, 2014
FUEL SYSTEM, GASOLINE
I FILLED MY CAR UP YESTERDAY AND I HAVE A VERY STRONG GAS SMELL INSIDE MY CAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609487July 10, 2014
FUEL/PROPULSION SYSTEM, ENGINE, SERVICE BRAKES
6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THESE DEFECTS AND FAILED TO INFORM ME PRIOR TO PURCHASING THE E350? THE MANUFACTURER NEEDS TO REMEDY THESE DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609181July 9, 2014
FUEL SYSTEM, GASOLINE
FUEL AROUND GAS SENDING UNIT ON TOP OF GAS TANK, FUMES IN PASSENGER CABIN, WONDERING IF THERE IS RECALL. FOUND ON INTERNET E-CLASS MERCEDES FROM 2003-2008 WERE HAVING A PROBLEM WITH GAS LEAKING AROUND SENDING UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607737July 2, 2014
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2007 E350 HAS STRONG FUEL ODOR AFTER FILLING TANK. AFTER 3/4 OF A TANK THEN FUEL SMELL DISSIPATES. REFERENCE #12-001. ALSO HAS BEEN AN ISSUE WITH OTHER MERCEDES BENZ E CLASS OF DIFFERENT YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607401July 1, 2014
FUEL/PROPULSION SYSTEM
FILLED GAS IN CAR UP TO FULL AND HAVE HAD A STRONG SMELL OF GAS INSIDE AND OUTSIDE OF MY CAR. I ALWAYS FILL THE CAR ONLY UP TO A HALF OF A TANK BUT WITH THE HOLIDAY WEEKEND COMING I FILLED ALL THE WAY UP SINCE GAS WAS CHEAPER. NEVER HAD THIS PROBLEM UNTIL I FILLED IT ALL THE WAY UP. AFTER LOOKING THIS UP ON THE INTERNET I FOUND THIS SITE AND WANTED TO GIVE MY EXPERIENCE SO HOPEFULLY THIS PROBLEM WILL BE RESOLVED BY MERCEDES BENZ. ITS SAD THAT IT WILL TAKE SOMEONE DYING OR A MAJOR FIRE TO HAVE MERCEDES ACTUALLY LOOK INTO THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607449July 1, 2014
FUEL SYSTEM, GASOLINE
PURCHASED 2007 E350 WAGON JUNE 16 2014, UPON FIRST REFILL OF FUEL TANK NOTICED THE SMELL OF GASOLINE INSIDE AUTOMOBILE. IT DISSIPATES OVER TIME. ON 30 JUNE, PURCHASED SECOND FULL TANK OF FUEL AND NOTICED SAME ISSUE AND BEGAN RESEARCH. I DISCOVERED THIS HAS BEEN AN ENDEMIC ISSUE WITH THE FUEL PUMP AND FUEL TANK. AM RESEARCHING RECALLS AND TAKING TO TRUSTED MECHANIC TODAY TO GET TO THE ROOT CAUSE. FUEL VAPORS ARE HIGHLY VOLATILE AND I WILL CONTACT MERCEDES BENZ TO REGISTER MY COMPLAINT. WILL KEEP YOU UPDATED. THE CURRENT MULTI-BILLION GM RECALL IS A SIMILAR ISSUE THAT CORPORATE LEADERS IGNORED FOR YEARS AND NOW PAYING A DEAR PRICE. WILL ENGAGE MB OF NA IN A DELIBERATE AND DOGGED MANNER UNTIL RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607626July 1, 2014
POWER TRAIN, ENGINE
CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO THE LOCAL DEALER AND THEY FOUND CODES 1200, 1208, P0016 AND P0017. WORN BALANCE SHAFT SPROCKET. DOING RESEARCH ONLINE TURNS OUT THERE ARE HUNDREDS AND HUNDREDS OF AFFECTED MB CUSTOMERS. MERCEDES KNEW OF THIS PROBLEM AS EARLY AS 2007 BUT HAS NOT PUBLICLY ADDRESSED THIS ISSUE OR ISSUED A RECALL. THE BILL TO FIX THIS ISSUE IS OVER $4,000, SOME PEOPLE REPORT THE DEALER QUOTING THEM OVER $10,000. MY PRICE TO FIX THIS IS $5,995. MY COMPLAINT IS THAT THIS IS A KNOWN ISSUE BY MERCEDES. KNOWINGLY THEY INSTALLED, AND KEPT INSTALLING, PARTS THAT WEAR OUT PREMATURELY LEAVING CUSTOMERS WITH AN UNFAIRLY LARGE BILL TO CORRECT THEIR MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607640July 1, 2014
FUEL/PROPULSION SYSTEM
WHEN I FILL THE GAS TANK TO FULL,THE GAS SMELL IS VERY STRONG INSIDE/OUTSIDE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607171June 30, 2014
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350 EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE 245/40R18 97V (NA). THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE PASSENGER FRONT TIRE BLEW OUT. UPON INSPECTION, IT WAS FOUND THAT ALL OF THE TIRES HAD BLISTERS ON THE SIDEWALL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE DOT NUMBERS WERE UNAVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605722June 24, 2014
FUEL SYSTEM, GASOLINE
GAS ODOR FROM LEFT REAR SIDE. AND INSIDE THE CAR. NO VISIBLE LEAK. CAR RUNS FINE. WHEN THE DEALER WAS CONTACTED, THEY WERE AWARE OF THE ISSUE OF THE GAS LEAK FROM FUEL/PUMP/FILTER OR SENDING UNIT BUT WOULD NOT FIX IT AT MERCEDES EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605791June 24, 2014
FUEL SYSTEM, GASOLINE
STRONG ODOR OF GAS IN HOME GARAGE AFTER FILLING THE TANK. SINCE DECEMBER 2012 I HAVE NOT BEEN ABLE TO FILL IT OVER THREE QUARTERS OF A TANK WITHOUT THE STRONG ODOR REOCCURRING. I TOOK IT TO BE SERVICED AND AFTER ONE WEEK OF TRYING, THEY WERE NOT ABLE TO FIND THE SOURCE. I PURCHASED THE CAR ON DECEMBER 11, 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605362June 23, 2014
VISIBILITY/WIPER
PIN POINT INDENTATION BELOW PASSENGER SIDE WIPER DEVELOPED INTO A 15 INCH WINDSHIELD CRACK. LOCATION OF THE INDENTATION MADE IT IMPOSSIBLE FOR A STONE OR OBJECT TO HIT THE WINDSHIELD THAT FAR BELOW THE HOOD LINE. SUSPECT A DEFECTIVE WINDSHIELD WAS INSTALLED AT THE FACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604688June 20, 2014
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY CAR ALL THE WAY, I NOTICE A VERY STRONG FUEL SMELL COMING FROM THE DRIVER SIDE OF THE CAR. I HAVEN'T SPILLED ANY FUEL INSIDE MY CAR SO IM ASSUMING THERE IS A LEAK SOMEWHERE, THE SMELL IS UNBEARABLE AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604570June 19, 2014
FUEL SYSTEM, GASOLINE
AFTER FILL CAR WITH FUEL AND PARKING IT, THERE WAS A STRONG SMELL OF FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598222June 18, 2014
ELECTRICAL SYSTEM
2010 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE DEALER TESTED THE BATTERY AND SAID IT WAS GOOD, BUT FOUND A PROBLEM WITH THE EVAP BLOWER AND INSTALLED A NEW ENGINE FAN AFTER TWO DAYS OF ANALYSIS. ON MAY 19, 2014, THE VEHICLE FAILED TO START, FOR A SECOND TIME, AND AGAIN THE DEALER STATED THERE WAS NOTHING WRONG WITH THE BATTERY, THE DEALER INFORMED THE CONSUMER, THE CABIN LIGHT WAS LEFT ON CAUSING THE BATTERY TO BE DRAINED. ON MAY 20, 2014, THE VEHICLE FAILED TO START RIGHT AWAY, SO HE TOOK THE VEHICLE BACK TO THE DEALER. HE IS CURRENTLY WAITING FOR ANOTHER ANALYSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604338June 18, 2014
FUEL/PROPULSION SYSTEM
THE GAS GAUGE RANDOMLY SHOWS INCORRECT FUEL LEVEL REMAINING. THIS MAKES IT DIFFICULT TO KNOW HOW MUCH GAS AND DISTANCE/MILES REMAIN BEFORE A REFILL IS NEEDED. AFTER A FULL REFILL THE GAUGE SEEMS TO ACCURATELY SHOW A FULL TANK. RANDOMLY, WHEN STARTING THE CAR, THE GAUGE SOMETIMES SHOWS INCORRECT FUEL LEVELS AT EMPTY OR MUCH LESS THAN ACTUAL. THIS SOMETIMES CORRECTED VIA RESTARTING CAR. SOMETIMES RESTARTING DOES NOT CORRECT THE GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598813June 17, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING UP GAS TANK, STRONG ODOR OF GASOLINE DETECTED IN THE REAL WHEEL WELL ON THE PASSENGER SIDE. AFTER DRIVING FOR 50 OR SO MILES, ODOR IS GONE. TOOK CAR TO MERCEDES DEALERSHIP AND WAS TOLD THE FUEL SENDING UNIT NEEDED REPLACED AND THE REPAIRS WOULD BE COVERED UNDER CPO WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598899June 17, 2014
FUEL/PROPULSION SYSTEM
AFTER FUELING THE CAR, STRONG ODOR OF GASOLINE STAYS UNTIL TANK IS 3/4 OR LESS FULL. THE PROBLEM IS CONSISTENT WITH EVERY FILL UP. REPLACES GAS CAP BUT IT WAS NOT IT. SEEMS LIKE IT IS COMMONLY OCCURRING PROBLEM WITH LEAKING GAS SEALS OR TANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597635June 11, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING UP THE GAS FROM GAS STATION, WE SEE GAS LEAK/GAS DRIPPING UNDER THE CAR (UNDERNEATH THE REAR SEAT). WE CAN SEE GAS DRIPPING AND THE SMELL OF THE GAS INSIDE THE CAR AS WELL AS OUTSIDE THE CAR. WHEN I LOOKED AT THE INTERNET, THERE HAS BEEN LOT OF INCIDENTS REPORTED BY PLENTY OF CUSTOMERS AND I DON'T KNOW WHY MERCEDES IS TAKING A LOOK AT IT. IT CAN CAUSE SERIOUS FIRE ISSUES SINCE GAS IS EXPOSED TO AIR. I HOPE YOU WILL TAKE THIS SERIOUSLY. THE CONTACT MERC DEALERSHIP WHERE WE GOT THIS VEHICLE IS 17510 NORTH FWY, HOUSTON, TX (281) 305-8970. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596696June 6, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT REMAINS ON. POTENT FUEL SMELL PRESENT WHEN GAS TANK FILLED ABOVE 3/4. FUMES ARE NOXIOUS AND PRESENT INSIDE THE VEHICLE. BURNING PLASTIC-LIKE SCENT ALSO FREQUENT EVEN WHEN TANK NOT FILLED ABOVE 3/4. VEHICLE MAY VIBRATE OR HESITATE WHILE MOVING, MAY JERK UNEXPECTEDLY FORWARD WHEN STOPPED EVEN WITH BRAKES FULLY APPLIED. ANY LEAKING FUEL A POTENTIAL FIRE HAZARD DUE TO SPARKING OR FRICTION COMMON IN MOVING VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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