Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11115860August 5, 2018
ENGINE
ENGINE LIGHT CAME ON , THE CAR HESITATED TO TURN ON AT TIMES, SOMETIMES HAD TO PRESS THE GAS PEDAL TO HAVE VEHICLE TURN ON. TOOK IT TO LOCAL BENZ SHOPS THAT CLAIMED TO WORK ON BENZ, THEY SAID THEIR COMPUTER COULD NOT DETERMINE THE CODE. SO TOOK IT TO THE DEALER IN FORT MYERS, FL. WAS TOLD IT WAS THE TIMING CHAIN AND THE 2 CAM SHAFTS. WAS QUOTED $5032. SO HAD TO OTHER CHOICE THAN TO HAVE THEM REPAIRED. ONLY RECEIVED THE MANAGERS DISCOUNT OF $150 (WOW). I READ THAT MANY OTHER OWNERS HAVE THE SAME PROBLEM AND THEY WILL NOT RECALL . THEY HAVE RECALLED OLDER MODELS LIKE 2006 FOR THIS SAME TYPE OF ISSUE. BUT OF COURSE SEEMS THAT MERCEDES BENZ HAS NO PRESTIGE. ALSO NOTE THIS CAR ONLY HAS 41,000 MILES IN MINT SHAPE TAKE GOOD CARE OF IT. VERY , VERY DISAPPOINTED WITH MERCEDES BENZ, DON'T GET STUCK BUYING A VEHICLE THAT IS NOT DEPENDABLE. THIS MODEL HAS TOO MANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115116August 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WESLEY CHAPEL, 2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813) 200-7788) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114736July 31, 2018
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I HAVE A HUM DEVICE ON MY VEHICLE AND IT SHOWS THAT I HAVE A CODE P0002 FUEL VOLUME REGULATOR CONTROL CIRCUIT RANGE PERFORMANCE. MY MERCEDES BENZ C CLASS 250 HAS ONLY 44614 MILES, WHEN I BOUGHT IT HAD 36.+ MILES, IF IT WASN'T FOR THE DIVORCE THAT I HAVE ON THE VEHICLE I PROBABLY WON'T KNOW UNTIL THE CAR BRAKE DOWN. WHEN I'M DRIVING THE CAR SEEMS TO LOOSE POWER THEN IT ACCELERATES LIKE IT HIT TURBO POWER. MY MECHANIC ADVISE ME TO GET IN TOUCH WITH YOU AND SEE IF YOU CAN ADVISE ME ON WHAT TO DO WITH IT, BECAUSE IT SHOULDN'T BE HAPPENING. THANK AN ADVANCE FOR YOUR ASSISTANCE. MY EMAIL ADDRESS IS [XXX], MY PHONE NUMBER IS [XXX]. AGAIN THANKS FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114956July 31, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V456000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER THREE WEEKS AGO. THE DEALER (MERCEDES-BENZ OF ONTARIO, 3787 E GUASTI RD, ONTARIO, CA 91761) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115025July 31, 2018
AIR BAGS
TAKATA RECALL I'VE RECEIVED MULTIPLE NEW AVAILABILITY DATES FOR MY AIRBAG REPLACEMENTS SINCE 2016, BUT EACH TIME THE AVAILABILITY DATE IS PUSHED OUT. I'VE NOW BEEN STUCK WITH A CAR THAT IS UNSAFE AND UNSELLABLE DUE TO THESE PARTS NOT BEING AVAILABLE FOR YEARS. THE NEW DATE IS NOW "UNKNOWN AT THIS TIME".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115027July 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY VEHICLE WAS RUNNING SUPERIOR, NO WARNING SIGNALS OR STRAINING WHEN POWERING ON. PARKED CAR THEN AN HOUR LATER TRIED TURNING VEHICLE ON AND WILL NOT TURN ON FOR ANY REASON JUST RADIO WORKED. FOUND OUT IT WAS STEERING MODULE NEEDED TO BE REPLACED FOR A HEFTY $1100. HAD THE CAR FOR ONLY 3 MONTHS AND BARELY USED IT. I BELIEVE IT'S A RECALL ON THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114481July 30, 2018
AIR BAGS, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) WAS RECEIVED IN OCTOBER OF 2017. THE DEALER (MERCEDES-BENZ OF FT. LAUDERDALE, 2411 S. FEDERAL HIGHWAY, FT LAUDERDALE, FL) INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114547July 30, 2018
STRUCTURE:BODY
A BROCKEN REAR SPRING WAS DISCOVERED WHILE THE CAR WAS BEING SURVICED BY AN INDEPENDENT SHOP HERE IN NORTHERN WISCONSIN. I WAS TOLD BY THE MECHANIC THAT REPLACING SPRINGS ON MBS SUCH AS MINE IN AREAS SUCH AS HERE WHERE SALT IS USED ON WINTER ROADS IS NOT UNCOMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114574July 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF FT. PIERCE, 4500 S US HIGHWAY 1, FORT PIERCE, FL 34982, (772) 617-0819) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114147July 27, 2018
AIR BAGS
TANAKA RECALL. KEEP GETTING WARNED HOW DANGEROUS BUT WHEN IS REPLACEMENT. FEELS UNSAFE. WHY ISNT MERCEDES OBLIGED TO GIVE LOANERS HAVE HAD SEVERAL RECALL LETTERS. LIVE IN SOUTHERN CALIFORNIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114201July 27, 2018
STEERING
THE STEERING WHEEL GOT LOCKED WHILE PARKING THE CAR AND THE CAR NEVER STARTS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113941July 26, 2018
FUEL/PROPULSION SYSTEM
VEHICLE EXHIBITING SAME CHARACTERISTICS OF FUEL LEAK FROM GAS TANK AS OTHER VEHICLE MODELS INVOLVED IN NHTSA INVESTIGATION EA13-003. STRONG FUEL ODOR ORIGINATING FROM LEFT REAR SECTION OF THE VEHICLE BEHIND LEFT REAR WHEEL AFTER FILL-UP. ONLY OCCURS AFTER FILL-UP WITH FULL TANK OF GAS, I ONLY NOTICE WHEN STATIONARY BECAUSE I AM OUTSIDE OF THE VEHICLE. THE NHTSA INVESTIGATION EA13-003 NEEDS TO BE EXPANDED TO INCLUDE MY MODEL VEHICLE, C55 AMG. ALSO, PLEASE SEE THIS MBWORLD.COM THREAD: HTTPS://MBWORLD.ORG/FORUMS/C32-AMG-C55-AMG-W203/712997-C55-SMELLS-LIKE-GAS-AFTER-I-FILL-UP.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113109July 23, 2018
FUEL/PROPULSION SYSTEM
FEUL TANK LEAK WHEN I PUT ANY AMOUNT OF GAS INTO CAR IT IS LEAKING OUT ON TO THE GROUND WHILE IM DRIVING AND WHEN IM AT A STANDSTILL. THE SMELL IS VERY STRONG AND I SEE THE TRAIL IN MY REARVIEW MIRROR. I READ ON THE WEBSITE THAT IS ONE OF THE PROBLEMS THAT THIS CAR IS HAVING IT WAS REPORTED MARCH 2013 BUT WHEN I CALL THE DEALERSHIP THEY ARE TELLING IT IS NOT A RECALL FOR THIS VEHICLE. I WENT TO AUTOZONE TO DO A CHECK AND IT TOLD IT WAS THE FEUL CAPPED WHICH I SWITCH AND THAT WAS NOT THE PROBLEM. NOW I WENT TO DO MY INSPECTION AND IT FAILED DUE TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112304July 19, 2018
ENGINE
WHILE STARTING ENGINE LIGHT CAME ON. WOULD NOT GO AWAY. TOOK TO MERC DEALER,TOLD CAMSHAFT FAILURE. REPLACEMENT COST 5865 DOLLARS. CAR SERVICED AT DEALERSHIP AS PER RECOMMENDATIONS. SEVERAL BLOGS REPORT SIMILAR ISSUE BY DIFFERENT CUSTOMERS. SIMILAR ISSUE IN E 350 ON 2006 MODEL. MERC SEEMS TO AWARE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112422July 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SRS WARNING INDICATOR WAS RESET. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (MERCEDES-BENZ OF TAMPA, 4400 NORTH DALE MABRY HIGHWAY, TAMPA, FL 33614, (813) 579-2138) WHERE IT WAS DIAGNOSED THAT THE SRS WARNING INDICATOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,200. *TT CONSUMER STATED CALLED MERCEDEZ BENZ HOTLINE & CUSTOMER SERVICE TWICE. 1ST THEY TOLD IF SRS LIGHT WAS ON TO STOP DRIVING CAR IMMEDIATELY & HAVE IT TOWED TO THE DEALER- WHICH I DID ON 12-13-17. SRS LIGHT WAS RESET BY DEALER AFTER HAVING CAR FOR 5 DAYS ON 1-2-18 LIGHT (SRS) CAME ON AGAIN& I HAD CAR TOWED TO DEALER AGAIN. AT THIS TIME DEALER TOLD THERE WAS NOTHING MORE THEY COULD DO FOR ME. UPDATED 10/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112163July 18, 2018
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
I HIT A BEAR IN MONTANA IN MY 2017 MERCEDES C300 AT 86MPH AND DESTROYED THE FRONT OF MY CAR. THE SEATBELTS DEPLOYED AND WRENCHED US INTO OUR SEATS AND SMOKE CAME OUT OF THE FRONT AIR VENTS BUT THE AIRBAGS DID NOT GO OFF. ON THE DASH THE VEHICLES STATED THAT THE AIRBAGS IN ALL 4 ZONES IN THE CAR MALFUNCTIONED AND SERVICE IS REQUIRED. MERCEDES IS STATING THAT THE LIGHT IS FROM A SEATBELT ERROR CODE BUT THE DASH DID NOT SAY ANYTHING ABOUT SRS OR SEATBELTS. I DO NOT WANT TO PUT MY FAMILY BACK IN THE CAR AND DO NOT FEEL IT SHOULD BE REPAIRED. PLEASE SEE ATTACHED PHOTOS OF THE ERROR MESSAGES ON THE DASH. I DO NOT KNOW HOW I CAN HIT SOMETHING THAT HARD AND NOT HAVE THEM DEPLOY. MERCEDES IS DOING AN INTERNAL INVESTIGATION BUT THEY HAVE NOT GIVEN ME THE RESULTS OF THAT AND IT HAS BEEN OVER 3 WEEKS. VEHICLE WAS IN FOR A AIRBAG RECALL NOT TAKATA RELATED ON JANUARY OF 2018 AND THIS WAS SUPPOSED TO HAVE BEEN REPAIRED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11112180July 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES-BENZ OF SAN DIEGO DEALER AT 858-569-6900 (LOCATED AT 4750 KEARNY MESA RD, SAN DIEGO, CA 92111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111871July 17, 2018
AIR BAGS
TAKATA RECALL SEE ATTACHED DOCUMENT: TAKATA - NOTE TO LOCAL DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111775July 16, 2018
AIR BAGS
TAKATA RECALL - DESPITE BEING ADVISED THAT I WOULD BE ABLE TO HAVE THE AIRBAGS REPLACED IN JUNE 2018, STILL HAVE NO RESOLUTION. I HAVE A RECALL FOR BOTH PASSENGER AND DRIVER BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111259July 13, 2018
AIR BAGS
TAKATA RECALL I STILL WAITING TO HAVE THIS VERY IMPORTANT SAFETY ISSUE RESOLVED IN MAY CAR. I HAVE SENT THIS FORM MANY TIMES, BUT I HAVE NO RESPONSE. I'M VERY CONCERN ABOUT MY SAFETY AND THE SAFETY OF OTHERS WHEN USING MY CAR. AN ACCIDENT IN THIS ACTUAL CONDITIONS CAN RESULT ON SERIOUS INJURIES OR DEATH. PLEASE I NEED TO KNOW WHEN I CAN TAKE MY CAR TO HAVE THE AIRBAG REPLACE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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