Mazda Mazda3 Complaints

105 consumer complaints on file.

#11480568August 22, 2022
ENGINE
The engine is burning oil. Oil and filter were changed at 5000 miles. At about 9000 miles, the engine oil level light came on. Topped off with oil and took to dealer, they confirmed no oil leaks and changed the oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479464August 15, 2022
WHEELS
This new car has less than 8000 miles on it and suddenly 3 of 4 BRIDGESTONE TIRES Turanza el440 215/45R18 89 have sidewall bubbles. Interesting that there are a ton of issues w sidewall Bridgestone tires on line yet the dealership keeps claiming the car must have been run over a median? Without any damage anywhere on the car? Come on.. it is clearly a manufacturer defect. They have history with sidewall bubbling. Consumers getting shafted at best and maimed at worst. Do something please!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478293August 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle detects cars in other lane as an impeding collision in turns, activates emergency braking when no collision is imminent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477241August 2, 2022
ENGINE
At around 3600 Miles my Mazda which I had for only a couple of months displayed a low engine oil light which required a visit to the dealership.This was under normal driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474009July 14, 2022
AIR BAGS
I purchased my car on February 5, 2022. After two months and 3000 miles later, I started receiving a notification that reads “Airbag Malfunction. Have the vehicle inspected.” I took the car to the dealer, and after 6 hours, they determined that the airbag was not receiving enough power, which triggered the warning. They replaced the part, and now two months later, I have received the same notification. This problem is persistent, and I have seen in forums that many are having to deal with this issue. Mazda needs to recall the cars to replace the parts with ones that will not cause this type of inconvenience. After all, airbags are a huge part of safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472002July 1, 2022
ENGINE
My Mazda 3 2.5T has been burning oil in excess. The car has a total of 24,000 miles and has been serviced 3 times. I have had to add oil in between every service. The oil has been completely burned off by 4,000-5,000 miles. I have noticed that other people have been posting about the same issues online. When talking to the dealership they state that they have noticed this issue with the 2.5T’s but offer no fix and seem to overfill the engine oil to try and compensate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471664June 29, 2022
AIR BAGS
"Air bag system malfunction" Mazda3 Hatchback Preferred Package 2022. Current Miles: 3911 Owned for 6months. Received w/5 miles, I believe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471507June 29, 2022
ENGINE
Excess oil consumption in engine. Low light came on around 5,000 miles and dipstick showed engine oil was at the minimum mark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471263June 27, 2022
ENGINE
Engine is consuming excessive oil. Dealership states there is a TSB out but the fix is to keep topping the oil off. I would like an investigation to determine the root cause of the oil consumption on a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470333June 21, 2022
AIR BAGS, SEATS
When adjusting the driver seat, the vehicle began to display "Air Bag System Malfunction. Have the vehicle inspected." This was with roughly 20 total miles on the odometer. It is a new car - Mazda3 Turbo Sedan 2022. After researching online, this is a very common problem with new Mazda3s and there are many customers with the exact same issue. The customers have also made complaints to the NHTSA. Mazda has a technical service bulletin for this problem (Bulletin no:08-001/22) and states the issue is due to "Driver-side air bag module circuit: open circuit or resistance high". This issue also occurs on the passenger-side air bag. It is a possibility that I could have been in an accident and the side airbag would not function. Or even perhaps the air bag may have had an electrical error and engaged itself while I could have been driving. My local dealership has verified the issue, however, they still have not been able to correct the issue after 8 weeks. So I have had to use a loaner for 7 weeks now. In summary, I'm filing a complaint because 1)This issue is so common 2)It pertains to something crucially important to safety 3)This is occurring almost immediately after purchase 4)Mazda does not seem to be able to readily and quickly fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468801June 11, 2022
AIR BAGS
The vehicle was badly rear ended and the airbags didn't deploy. The dashboard indicated an "airbag malfunction" after the collision happened. The failure of the airbags put myself and my passengers at serious risk; if we weren't wearing our seatbelts, which we were, we would have been gravely injured. The vehicle is less than a year old and still under warranty.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11468648June 10, 2022
AIR BAGS, AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
Hello, I bought my 2022 Mazda 3 Sedan in February of 2022. I’ve had my car for a total of 5 months. From the very first month I bought my car I’ve had problems with the “Air Bag / Seat belt pre tensioner.” I have seen this issue appear on my dashboard as well as my Mazda app to give me warnings numerous times I can’t keep track. I have taken my vehicle to my Mazda dealership a total of 7 times for this same issue “Air bag/seatbelt pre tensioner” and yet to have my car fixed. Every time I take my car into the dealership service they claim the issue has been fixed and it has not been till this day. I decided to do my own research on my vehicle and seen so many complaints throughout the internet regarding the same issue on my model 3 sedan. These issues have been happening from previous models of the company vehicles. The service department and corporate are well aware of my issue and say I’m not the first customer with this type of complaint. This issue on the Mazda 3 sedan needs to be investigated as this is a huge safety issue for customers. We shouldn’t have to pay the price as the buyer. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466576May 29, 2022
ENGINE
Low engine oil warning between oil changes. Burned 3+ quarts between 5000 mile and 10,000 mile service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464955May 17, 2022
AIR BAGS
Air bag warning light went on. Found Code B1126:13 Driver Side Airbag deployment. Replaced driver side air bag under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461918April 23, 2022
AIR BAGS, AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
Purchased vehicle new at dealership April 15th 2022 w/ 17 miles on the odometer. After 500 miles on the odometer, began receiving multiple daily warnings through the MyMazda app indicating airbag/seat belt pretensioner malfunction. Subsequently noticed the same warning lit up on the dash while driving for approximately 10 seconds and then light went out. Discovered technical service bulletin dated 317/2022 no: 08-001/22 indicating this a known problem for Mazda 3 vehicles between 2019 and 2022. Showing design flaw in path layout for wire harness connecting to side airbag module in seat back. Recommends modifying plastic module cover by removing several inches of plastic, several inches of foam padding, and pinning section of wire harness to steal seat frame with plastic grommet. This is a clear safety hazard concern that should have been addressed before I was allowed to drive the vehicle away from the dealership. Mazda's position is not to address the issue until they receive a customer complaint. If I had been in an accident I may have been severely injured or killed because of this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460348April 10, 2022
UNKNOWN OR OTHER
A have a new 2021 Mazda 3 Hatchback with 3,500 miles. As I was driving and approaching a traffic light to stop, my car shut down completely while in traffic. I turned on my hazard lights, put the car in the park position, and restarted the vehicle. As I proceed with driving, when I made a right turn onto the blvd, a minute after turning when I came to another stop, the vehicle shut down again. I called Romano Mazda in Syracuse, NY. They set me up with an appointment for the following week and gave me a rental. They kept my vehicle for 3 days. Per the technician, there were no codes found or pending codes. said they contacted the Mazda tech line and was told there was no history of the fault within the ODR date and released my vehicle back to me. My vehicle only has 3,500 miles on it. ITs a huge safety hazard. I transport my mother who is 93 years of age. I don't feel confident driving it. especially on the highways. In 2019 over 262,000 Mazdas, including the Mazda 3 hatchback were recalled for problems with vehicles stalling out. Sound like the same issue with the 2021's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460158April 8, 2022
AIR BAGS
My car started to show a warning on the dashboard that the airbag system is malfunctioning. The alarm would come on for a few seconds, then turn off, then repeat like that multiple times every drive. At the time it started, my car had less than 500 miles on it, and it continued after that until I got it fixed. I took it to the Mazda dealership where I bought it, and they said it was a short circuit to the driver's side airbags. They told me that could have caused the airbags to deploy prematurely or not at all in an accident. I am also a part of a Mazda 3 community and am active on the forums, and in the last month I have seen at least 30-40 other 2021 Mazda 3 owners also report the same exact error code, with the same short circuit issue being cited as the problem by the dealership. Parts are on backorder for weeks for most of these owners, and some of them were told by the dealership to keep their car while they waited for the part, whereas my own dealership told me it was unsafe to drive the car and to have it towed to the dealership instead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448467January 22, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Context: ADAS was not on. Lane keep assist is disabled in system settings entirely as it is dangerous. Blinkers were on, I was pulling out from parallel parking into left turn lane onto a straight road with slight incline. Car is of the Turbo trim on stock tires. Upon finishing pulling out of parallel parking spot and gassing the car, torque vectoring or some underlying collision avoidance may have phantom activated. I felt torque shift to the wrong tires, unsettling the car, and the wheel -- with no human input -- jerked to the left to force me into the lane left of intended. I applied throttle and steered right back into the correct lane, but the car was applying torque to the wrong tires and applying a left bias to the steering. Only after I got above 25mph and held straight did the car settle. Almost caused an accident if the lane was not empty due to car unsettling itself into the left lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446816January 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had two incidents during a short 25 min drive. Incident 1: I was in right side of the road, there were 2 lanes on this side. I was in the far left lane driving at below 30 mph, there was no vehicle directly behind me, and no vehicle directly in front of me. There was no vehicle in the oncoming side of traffic. There was 1 vehicle in the right lane next to me, about 20 feet behind. This vehicle slowed down to turn right into a parking lot. I did not have my foot on the brake at all, the vehicle behind me was in no way veering into my lane or doing anything abnormal. At this point, all of a sudden my car hard braked automatically. I had not touched the brake and I was driving straight and not veering. It was very sudden, and very hard braking, and it jerked me in my seat because of how hard the brake had suddenly turned on. Incident 2: After that first incident, there was a second time when this happened on the same trip. Once again, this time I was driving at about 35 mph. It was again where there were two lanes on my side of the road and I was in the left lane. No vehicles were in front or behind me. In the right lane next me to, there was 3 vehicles in a row about 25 feet behind me, and the front vehicle of them stopped to turn right into another parking lot area. The same thing happened, I did not have my foot on the brake at all, and had not veered at all and was driving straight. The brakes automatically came on suddenly in a very hard brake, resulting again in a sudden complete stop, even though there were no cars in directly in front or behind me. The vehicle was brought brand new at the dealership , so I had no cause to have the brakes inspected by the dealership, police, or insurance company. There was a warning that the safety features had been disabled due to obstruction of the front sensor, but there was no warning lamps that the emergency automatic brake was going to be used, it just happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444268December 18, 2021
AIR BAGS
Instrument panel display shows a warrning message: Air Bag System Malfunction. Have the Vehicle inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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