Mazda Mazda3 Complaints

105 consumer complaints on file.

#11521951May 14, 2023
POWER TRAIN
Humming or wining noise coming from back of vehicle when driving in highways around 75 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521950May 14, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Constant rattling after only 2,000 miles. Sounds like it’s coming from behind the glove box. Another constant rattle from the head up display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516740April 12, 2023
POWER TRAIN
with less than 7000 miles on a new Mazda3, the transfer and transfer housing went out. This meant the all wheel drive did not operate properly, which could have caused an accident in the right conditions. This was covered by warranty, as well as a shock, strut, and numerous related parts. In total, the warranty covered the total $4395 to repair a car with less than 7000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515727April 6, 2023
ENGINE
Received Low Oil Level warning ... checked engine oil and it is under the minimum level on the dip stick. Car has only 11,725 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515069April 2, 2023
ENGINE, UNKNOWN OR OTHER
Experiencing a known excessive oil consumption issue. Low engine oil warning light came on and upon checking, oil was low. This occured at 4000 to 4200 miles. It occured again about 4000 miles later and again at a similar interval. I notified the dealer and scheduled a repair date but I am concerned of other possible damage that may have already occured due to this issue. An oxygen sensor needs to be replaced and is most likely due to the engine malfunction. The cause of the consumption is said to be damage to the valve seals on the exhaust side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514104March 27, 2023
POWER TRAIN
Cars lurches/jerks at low speeds when shifting 1-2 gears and sometimes rpm bounces up and down when downshifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513226March 22, 2023
POWER TRAIN
On three occasions thus far when the vehicle was started and placed in drive the transmission slipped terribly, the engine rpms would race when pressing the accelerator and the vehicle would move at no more than a few MPH. The problem is intermittent but can be inspected. The problem has occurred on public roads when stopped at a light or stop sign and I was unable to move forward again after stopping. The problem was reproduced by the dealer. The dealer had the vehicle for 29 days for repair attempts and returned it to me one day before my states lemon law would have been triggered. There were several vehicle malfunction warnings displayed on the dash 10 to 15 minutes after the vehicle failed to move under its own power. I also purchased an OBDII code reader after the initial vehicle failure and was able to read transmission error codes on subsequent failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511602March 13, 2023
ENGINE
I purchased the car on 02/05/2022, the car mileage is close to 15, 500 miles, on 03/03/2023 the car displayed a vehicle issue message stating low oil level. I checked the oil level dipstick and it was in fact below the minimum line. I added 1 quart of oil as advised by owner's manual. On 3/13/2023, I had an appointment with the dealership for inspection and the dealership confirmed there are no oil leaks and stated the car is fine. The car was not due for oil change and that time, so it had burned a substantial amount of oil. The dealership told me to keep an eye on the oil levels. For the meantime, looks like I will have to drive with a spare quart of oil, very disappointing being that it's a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504587January 31, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500455January 6, 2023
SEAT BELTS, AIR BAGS
I was rear ended while at complete stop by someone going over 40mph on 12/19/22. My airbags did not deploy and my seat belts did not lock out. Directly after being hit my phone flashed a safety fracture malfunction on the dash board and then sent the notification to the mazda app on my phone.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11500412January 6, 2023
SEAT BELTS
The latches inside the driver's seatbelt receptacle feel like they wear out over time. The only reason I can tell is because there is a really noticeable creaking that develops from inside the receptacle while the seatbelt is connected. This is worse for drivers with bigger waists and as the driver's waist continues to tug on the seatbelt during operation, the creaking gets worse over time. There are no electronic warnings. The seatbelt still properly connects and there are no electronic messages saying that anything is wrong with the seatbelt. My driver's original seatbelt receptacle has already been replaced once under warranty at a Mazda dealership. Now the second seatbelt receptacle is starting to do the same thing again after about 6 months of use. I fear that even if I get it replaced a second time, this will just continue to happen. Perhaps there is a manufacturing defect. As this issue continues to get worse, I fear that this creaking will develop into a major failure with the seatbelt connection itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499817January 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493335November 13, 2022
ENGINE
Purchased car in January 2020 and within a month/few thousand miles the low engine oil light came on. Almost two years later car continues to burn excessive oil triggering low engine oil light. Dealer doesn’t acknowledge an issue, Mazda still doesn’t have a repair. Owners required to pay for excess servicing until a repair is issued. This is a widespread problem impacting the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493145November 10, 2022
AIR BAGS, SEAT BELTS
On 8/11/2022, my car indicated a message on my dashboard that said “Air Bag System Malfunction. Have the Vehicle Inspected.” I also received a Safety & Security message in my Inbox on my app that stated “Air bag system and seat belt pre-tensioner system malfunction. Vehicle airbags and seat belt pre-tensioner may not operate correctly in an emergency. Have the vehicle inspected by your dealer.” This message was received multiple times. I called the dealer and they weren’t sure what it meant so I took it to them on October 6, I dropped off my car at the dealer. They called me a few hours later and told me that my car was not safe to drive because the airbag and seat belts weren’t working. Fortunately they had a rental for me, however, today is 11/10/2022 and I still don’t have my car back. They stated that it may take up to 6 weeks to get the parts in. And this dealer has never seen anything like this before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492585November 7, 2022
AIR BAGS, ELECTRICAL SYSTEM
The same or similar issue is described here: https://static.nhtsa.gov/odi/tsbs/2022/MC-10209787-0001.pdf Essentially, this issue has to do with the wiring under the seat that is responsible for airbag functioning. Adjusting the seat caused "Airbag Malfunctioning" alarm/notification to go off on a numerous occasions. Potential risk with this issue is that the airbag may deploy randomly or not deploy at all if collision happens. The vehicle has been inspected by vehicle who is working on the repair. However, the vehicle has been waiting for spare parts for 3 weeks now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492425November 5, 2022
ENGINE
Turbo using/burning oil- Consumption issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488875October 11, 2022
ENGINE
Oil light has come one twice within 17,000 miles of owner ship. The first time at 4,800 miles and the second at 17,529 miles, the most recent was only 3,500 miles since the last oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486305September 25, 2022
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485224September 19, 2022
ENGINE
After roughly 2,000 miles of driving, the low oil light comes on. The engine is burning oil. Mazda has issued a TSB on it, but they have taken no action to fix the issue. Right now they just top off the oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482854September 4, 2022
AIR BAGS
Air bag malfunction light comes on a and goes off multiple times while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda Mazda3