Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10279551August 6, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I AM THE OWNER OF A 2007 MAZDA CX-7....... ABOUT 3 DAYS AGO THE A/C STOPPED WORKING AND THE CAR ONLY HAS 40,000 MILES ON IT..... I DID A LITTLE RESEARCH AND APPARENTLY THE A/C SYSTEM IN THE 2007 MAZDA CX-7 IS NOT EXACTLY UP TO PAR BECAUSE THE FOLLOWING YEAR THE A/C SYSTEM WAS COMPLETELY RE-DONE ON ALL 2008 MAZDA CX-7..... NOW IM STUCK HERE IN BLAZING HOT TEXAS WITH A VEHICLE THAT IS BARELY 2 YEARS OLD AND I CANT AFFORD A NEW A/C COMPRESSOR...... ALSO I AM LOOKING FORWARD TO MY CAR BREAKING DOWN DUE TO THE FACT THAT THE COMPRESSOR HAS BEEN KNOWN TO SNAP BELTS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279053August 1, 2009
ENGINE AND ENGINE COOLING
AIR COMPRESSOR BLEW OFF WITH BROKE IN PULLEY AND BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278376July 27, 2009
ENGINE AND ENGINE COOLING
2008 MAZDA CX7, A/C COMPRESSOR LOCKED UP,BOUGHT IT BRAND NEW FROM DEALER AND ONLY AT 14,500 MILES IT LOCKS UP ON ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278302July 25, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DRIVING A 2007 MAZDA CX-7 WITH 36, 671 MILES ON IT WHEN THE AIR CONDITIONER STOPPED WORKING. WHEN I LOOKED UNDER THE HOOD AND TURNED THE AIR ON, THERE WERE SPARKS AND SMOKE. ACCORDING TO MY RESEARCH THIS PROBLEM IS COMMON IN THIS MODEL AND MAZDA HAS NOT RECALLED THIS PART. PART SPECIFICALLY IS THE AIR COMPRESSOR, IT LOCKS UP, STOPS THE ENGINE, AND TEARS UP THE SERPENTINE BELT. SINCE I AM OVER THE WARRANTY BY 600 MILES THIS WILL COST ME UPWARDS OF 2,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10278193July 24, 2009
UNKNOWN OR OTHER
MY CAR IS A 2008 MAZDA CX-7 AND THIS SUMMER I BEGAN TO USE THE AC WHICH NEVER SEEMS TO COOL OFF MY CAR. IT BLOW COLD AIR BUT NOT VERY COLD AND I HAVE TO KEEP IT AT LEVEL 4 AND PUSH THE OTHER BUTTON THAT MAKES IT BLOW HARDER. WHICH I THINK IS THE CIRCULATION BUTTON. I SHOULD NOT HAVE TO KEEP IT ON FULL BLAST AND WITH THE AC BUTTON AND THE ONE NEXT TO IT DEPRESSED ALL THE TIME TO COOL MY CAR OFF. I DON'T THINK IT IS RUNNING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278054July 23, 2009
FUEL SYSTEM, GASOLINE
FUEL SYSTEM PROBLEMS CAUSES THE "SERVICE ENGINE LIGHT" TO COME ON OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278092July 23, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
7/17 I BROUGHT MY MAZDA CX-7 (2007) TO THE DEALER FOR REPAIR DUE TO AIR CONDITIONING NOT WORKING AND MAKING A LOUD NOISE COMING OUT OF THE ENGINE AND A BAD ODOR. HERE IS A LIST OF PROBLEMS FOUND WITH THE CAR: 1. BAD COMPRESSOR COST TO REPAIR $1100 2. FRONT TRANSFER STEERING CASE SEAL LEAKING COST TO REPAIR $1500 3. MOTOR OIL SEAL LEAK COST TO REPAIR $875 4. OXYGEN SENSOR MELTED TO THE CHASSIS COST OF REPAIR $240 5. WATER PUMP LEAK COST OF REPAIR $275 THE TOTAL COST OF REPAIR IS $3,935 BEFORE TAXES. THIS IS RIDICULOUS FOR A 2 YEAR OLD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277666July 21, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONING BLOWS HOT AIR A FEW TIMES A DAY. IT NEVER FULLY COOLS CAR. AT SOME TIMES IT STARTS BLOWING SO HOT THAT IT IS MORE COMFORTABLE TO TURN THE A/C OFF EVEN WHEN IT IS 105 DEGREES OUTSIDE! I HAVE TAKEN THE CAR INTO MAZDA OF ST. GEORGE, UTAH TWICE AND THEY PUT A THERMOMETER IN THE VENT, TELL ME IT'S COLD ENOUGH AND SEND ME ON MY WAY. THEY SAY THEY DON'T KNOW WHY IT BLOWS HOT AIR BUT THAT THE A/C SYSTEM IS WORKING NORMALLY. I HAVE LIVED IN THIS VERY HOT CLIMATE FOR A VERY LONG TIME AND HAVE OWNED MANY DIFFERENT CARS. ALL OF THEM WERE ABLE TO COOL DOWN THE CAR TO A COMFORTABLE TEMPERATURE EVEN IN OUR HOT AREA. WHEN THE TEMPERATURE GETS ABOVE 100 TO 105 DEGREES THE CAR IS TOO UNCOMFORTABLE TO DRIVE. IN FACT, MY WIFE WILL CHOOSE TO DRIVE MY TRUCK (AS OPPOSED TO HER '08 MAZDA) AS THE AIR CONDITIONER IN THE TRUCK ACTUALLY BLOWS COLD AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277356July 19, 2009
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL
MARCH 09 FOR THE "UMPTEENTH" TIME THE CHECK ENGINE LIGHT CAME ON; TOOK 2007 MAZDA CX-7 IN TO DEALERSHIP TO HAVE THE " CODE " CHECKED; THIS TIME (AS MULTIPLE ITEMS WERE REPAIRED OR REPLACED WHILE STILL UNDER THE 36,000 MILE WARRANTY) THE CODE READ "OXYGEN SENSOR" & I REPORTED THAT I WOULD NEED MY A/C CHECKED BECAUSE IT SOUNDED AND SMELLED FUNNY PLUS IT DIDN'T ALWAYS COOL; THEY DEFERRED THE A/C, "DIDN'T NEED ANY REPAIRS, SEEMED FINE" ACCORDING TO DEALERSHIP; THEY REPLACED THE O2 SENSOR AT THE COST OF >$500.00 (THIS IS A "COMMON PROBLEM" WITH 2007 CX7/ CHECKED ONLINE AFTER THE REPAIR AND $$$ COST); NOW JULY 19, 2009/ HAD DRIVEN CAR ROUNDTRIP 25 MILES APPROX./ NOTICED SMOKE COMING FROM UNDER HOOD (NO DASH PANEL LIGHT/ OR OTHER INDICATOR AS TO A PROBLEM)/ OPENED HOOD AND SMELLED SOMETHING BURNING PLUS LOTS OF THICK SMOKE; RIGHT SIDE OF FRONT QUARTER PANEL & HOOD EXTREMELY HOT TO THE TOUCH (LEANED IN AGAINST IT TO LOOK UNDER HOOD AND GOT BURNED (LIKE TOUCHING A HOT LIGHTBULB OR POT OF COFFEE); DIDN'T SEE ANY FLAMES, BUT CONTINUED TO SMELL SMOKE; CAR IS CURRENTLY OUTSIDE WITH HOOD OPEN, PLUS WINDOWS AND SUNROOF OPEN TO ALLOW THE SMOKE THAT CAME INTO THE CABIN OUT; RESEARCHED PROBLEM ONLINE(AFTER LEARNING FROM EXPENSIVE REPAIR MARCH 2009) & SAW ALL THE REPORTS RE: SMOKE DAMAGE/ LOCKED-UP A/C COMPRESSOR/ MELTED WIRING TO OTHER ENGINE PARTS/ PAINT DAMAGE; WILL BE TAKING CX7 IN TO DEALERSHIP FOR DIAGNOSTICS IN THE AM(FROM ONLINE COMPLAINTS I GET THAT THE REPAIR BILL WILL PROBABLY BE >$1200); WHY ARE ALMOST ALL OF THE 2007 MAZDA CX-7 OWNERS HAVING THE EXACT SAME PROBLEMS AND REPAIRS & STILL NO RECALL; MY CAR "ALMOST CAUGHT FIRE" BECAUSE OF A "KNOWN PROBLEM BY MAZDA" AND STILL NO RECALL; IF I HAD DRIVEN ANY LONGER/FARTHER MY CAR PROBABLY WOULD HAVE CAUGHT FIRE; PLEASE DO SOMETHING NOW, BEFORE SOMEONE GETS HURT OR KILLED BECAUSE OF THESE "KNOWN" PROBLEMS. UNKNOWN PROPERTY DAMAGE AMOUNT AT THIS TIME (TOO BE DETERMINED BY DEALERSHIP MECHANICS). THANKS FOR YOUR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277357July 19, 2009
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL
MARCH 09 FOR THE "UMPTEENTH" TIME THE CHECK ENGINE LIGHT CAME ON; TOOK 2007 MAZDA CX-7 IN TO DEALERSHIP TO HAVE THE " CODE " CHECKED; THIS TIME (AS MULTIPLE ITEMS WERE REPAIRED OR REPLACED WHILE STILL UNDER THE 36,000 MILE WARRANTY) THE CODE READ "OXYGEN SENSOR" & I REPORTED THAT I WOULD NEED MY A/C CHECKED BECAUSE IT SOUNDED AND SMELLED FUNNY PLUS IT DIDN'T ALWAYS COOL; THEY DEFERRED THE A/C, "DIDN'T NEED ANY REPAIRS, SEEMED FINE" ACCORDING TO DEALERSHIP; THEY REPLACED THE O2 SENSOR AT THE COST OF >$500.00 (THIS IS A "COMMON PROBLEM" WITH 2007 CX7/ CHECKED ONLINE AFTER THE REPAIR AND $$$ COST); NOW JULY 19, 2009/ HAD DRIVEN CAR ROUNDTRIP 25 MILES APPROX./ NOTICED SMOKE COMING FROM UNDER HOOD (NO DASH PANEL LIGHT/ OR OTHER INDICATOR AS TO A PROBLEM)/ OPENED HOOD AND SMELLED SOMETHING BURNING PLUS LOTS OF THICK SMOKE; RIGHT SIDE OF FRONT QUARTER PANEL & HOOD EXTREMELY HOT TO THE TOUCH (LEANED IN AGAINST IT TO LOOK UNDER HOOD AND GOT BURNED (LIKE TOUCHING A HOT LIGHTBULB OR POT OF COFFEE); DIDN'T SEE ANY FLAMES, BUT CONTINUED TO SMELL SMOKE; CAR IS CURRENTLY OUTSIDE WITH HOOD OPEN, PLUS WINDOWS AND SUNROOF OPEN TO ALLOW THE SMOKE THAT CAME INTO THE CABIN OUT; RESEARCHED PROBLEM ONLINE(AFTER LEARNING FROM EXPENSIVE REPAIR MARCH 2009) & SAW ALL THE REPORTS RE: SMOKE DAMAGE/ LOCKED-UP A/C COMPRESSOR/ MELTED WIRING TO OTHER ENGINE PARTS/ PAINT DAMAGE; WILL BE TAKING CX7 IN TO DEALERSHIP FOR DIAGNOSTICS IN THE AM(FROM ONLINE COMPLAINTS I GET THAT THE REPAIR BILL WILL PROBABLY BE >$1200); WHY ARE ALMOST ALL OF THE 2007 MAZDA CX-7 OWNERS HAVING THE EXACT SAME PROBLEMS AND REPAIRS & STILL NO RECALL; MY CAR "ALMOST CAUGHT FIRE" BECAUSE OF A "KNOWN PROBLEM BY MAZDA" AND STILL NO RECALL; IF I HAD DRIVEN ANY LONGER/FARTHER MY CAR PROBABLY WOULD HAVE CAUGHT FIRE; PLEASE DO SOMETHING NOW, BEFORE SOMEONE GETS HURT OR KILLED BECAUSE OF THESE "KNOWN" PROBLEMS. UNKNOWN PROPERTY DAMAGE AMOUNT AT THIS TIME (TOO BE DETERMINED BY DEALERSHIP MECHANICS). THANKS FOR YOUR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277232July 17, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
IN MARCH, MY 2007 MAZDA CX-7 HAD AN AIR COMPRESSOR FAILURE. I WAS COMING OFF AN EXIT RAMP OF A MAJOR HIGHWAY WHEN I NOTICED THAT MY AIR CONDITIONER WAS BLOWING HOT AIR. I TURNED IT OFF, THEN SMELLED BURNING RUBBER. IMMEDIATELY AFTER, WHITE SMOKE STARTED POURING OUT FROM UNDERNEATH MY HOOD. WHILE I WAS ABLE TO MAKE IT HOME, I WAS UNABLE TO DRIVE THE CAR ANY FURTHER. I TOOK THE CAR TO MY LOCAL DEALER, AND MY CAR, LIKE SO MANY OTHERS, WAS OUT OF WARRANTY AT A LITTLE OVER 50,000 MILES. THE DEALER TOLD ME THAT THE PROBLEM WAS MY AIR COMPRESSOR. I DID RESEARCH ON THE INTERNET AND FOUND MANY OTHER PEOPLE EXPERIENCING THE SAME ISSUE. MY DEALERSHIP TOLD ME THAT THIS WAS A RECURRING PROBLEM WITH THE 2007 CX-7, BUT THAT NO RECALL HAD BEEN ISSUED. I WAS UNABLE TO GET A LOANER VEHICLE FROM MY DEALERSHIP AND HAD TO PAY FOR A RENTAL CAR. THE COST OF MY REPAIR WAS $1480, ALONG WITH THE CAR RENTAL. I LOVE MY CX-7, BUT I WILL NOT BUY ANOTHER MAZDA AFTER THIS VEHICLE. I FEEL VERY STRONGLY THAT THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE INVESTIGATED AND CORRECTED BY MAZDA. I INTEND TO LET AS MANY PEOPLE AS POSSIBLE KNOW ABOUT THIS PROBLEM.. I TRIED TO CONTACT MAZDA TO NO AVAIL. IT TOOK MY DEALERSHIP A WEEK TO GET THE REPLACEMENT PARTS FOR THE NEW AIR COMPRESSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276731July 14, 2009
EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC COMPRESSOR SHAFT FAILURE AND FELL OFF. CAR WAS 18 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276584July 13, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I BOUGHT MY 2007 MAZDA CX-7 LESS THAN TWO YEARS AGO, WITH ONLY 17,000 MILES ON IT BECAUSE IT WAS A DEALER DEMO FOR LESS THAN A YEAR. OVER THE WEEKEND (SATURDAY, JULY11, 2009) MY AIR CONDITIONING BEGAN BLOWING OUT HOT AIR. THE NEXT DAY, MY ENGINE SOUNDED AS IF IT WERE SPUTTERING, AND MY CAR BEGAN SMOKING AND SMELLING LIKE BURNT RUBBER. THIS MORNING, 7/13/09, I IMMEDIATELY TOOK MY CAR TO MY LOCAL MAZDA DEALERSHIP, AND THEY TOLD ME MY AIR COMPRESSOR NEEDED REPLACING FOR MORE THAN $800, AND MY CAR IS NOT DRIVABLE. ON TOP OF THAT, THE AIR COMPRESSOR WILL TAKE UP TO 3 WEEKS TO ORDER, AND MAZDA WILL NOT REIMBURSE ME FOR A RENTAL CAR OR PROVIDE A COMPARABLE DEALER CAR TO DRIVE BECAUSE MY 25,000 MILE WARRANTY HAS EXPIRED. MY REAL CONCERN IS NOT THE MONEY, ALTHOUGH IT'S A HUGE REPAIR BILL FOR A BRAND NEW CAR, BUT IT'S SAFETY. IF I'D DRIVEN MY CAR A FEW MORE MILES, I'M AFRAID MY ENGINE WOULD HAVE CAUGHT FIRE. --NICOLE FERGUSON, WINSTON-SALEM, NC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276063July 8, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2007 MAZDA CX7 WITH ONLY 41K MILES ON IT. IT STARTED BLOWING HOT AIR, A/C WOULD NOT WORK AND IT WAS MAKING AWFUL NOISE. I DID SOME INVESTIGATING ONLINE AND DISCOVERED NUMEROUS COMPLAINTS ABOUT THE 2007 MODEL HAVING THE EXACT SAME ISSUE. LUCKILY I READ HOW PEOPLE HAVE EXPERIENCED THEIR CAR BREAKING DOWN AND INOPERABLE WHEN THE SAME ISSUE HAPPENED TO THEM, SO I TOOK THE CAR STRAIGHT TO THE DEALER. IT IS THE AC COMPRESSOR AND WILL NEED TO BE REPLACED IN ORDER TO EVEN DRIVE CAR ($1400 REPAIR). THIS IS A SAFETY ISSUE BECAUSE NO ONE WOULD THINK THEIR CAR WAS UNDRIVABLE BECAUSE THE A/C ISN'T WORKING. WHEN THE COMPRESSOR GOES OUT, IT IS SHORTLY FOLLOWED BY SMOKE, BAD SMELL AND CAR BREAKDOWN. ON THE HIGHWAY THIS IS EXTREMELY DANGEROUS. THIS IS OBVIOUSLY A PART DEFECT AND MAZDA IS FULLY AWARE OF THE PROBLEM, YET THEY ARE DOING NOTHING ABOUT IT. AN AC COMPRESSOR IS NOT SUPPOSED TO LAST ONLY 20K-50K MILES ON A CAR, THAT IS RIDICULOUS AND CONSUMERS OF THE 2007 MAZDA CX-7 SHOULD NOT BE BURDENED WITH BEARING THE REPLACEMENT COST BECAUSE WE HAVE A DEFECTIVE PART IN OUR CAR, NOR SHOULD WE HAVE TO BE SUBJECTED TO THE SAFETY HAZARD THIS DEFECT CAN CAUSE BY COMPLETE BREAKDOWN OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275859July 6, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER COMPRESSOR FAILURE ON MANY MAZDA CX7 CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275862July 6, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR RECENTLY PURCHASED DECEMBER 2008 AND INSPECTED ONE MONTH AGO BUT IS OVER WARRANTY. THE COMPRESSOR GOES OUT FOR NO REASON PER THE DEALER AND HE ADVISED THAT HE SEE THIS PROBLEM IN THE CX7S ALL OF THE TIME. I HAVE ALSO VISITED OTHER CAR BLOG SITES AND PEOPLE REPORTING THE EXACT SAME PROBLEM WITH THE COMPRESSOR. I CALLED MAZDA AND THEY GAVE ME A FILE #124465 BUT ADVISE THEY ARE SIMPLY UNABLE TO REACH THE REP IN MY AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275415July 1, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AT 45K AND ON VACATION 500MI FROM HOME, A/C STARTED BLOWING HOT AIR AND BURNING ODOR,FRICTION NOISE, AND SMOKE FROM SERPENTINE BELT AREA. TOOK THE CAR TO LOCAL MAZDA DEALER, TOLD THAT THE A/C COMPRESSOR HAD SEIZED UP AND THE PART IS NOT AVAILABLE FOR OVER 1 WEEK (NATIONALLY!) AND THAT COMPRESSOR FAILURE MIGHT HAVE CAUSED OTHER PROBLEMS THAT NEED TO BE FIXED. HAVE TO GET A RENTAL CAR AND COME BACK IN 2+ WEEKS TO PICK THE CAR BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275054June 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON 6/17/09, MY 2008 MAZDA CX-7 ERUPTED IN SMOKE WHILE I WAS DRIVING WITH MY 1 & 3 YEAR OLD. I WAS TERRIFIED IT WOULD CATCH ON FIRE & LUCKILY WAS ABLE TO GET MY BOYS AND I OUT SAFELY OFF THE FREEWAY. HERZOG MEIER MAZDA IN BEAVERTON, OR CONFIRMED IT WAS THE AC COMPRESSOR THAT CAUSED THE VEHICLE TO BREAK DOWN. THE ESTIMATE TO FIX WAS $2400. I DECIDED TO GO ONLINE & DO RESEARCH. I WAS OUTRAGED BY WHAT I DISCOVERED. THERE ARE ENDLESS AMOUNTS OF CX7 OWNERS WHO ALSO HAD ISSUES WITH THE A/C COMPRESSOR MOST WITH LESS MILEAGE THAN MY VEHICLE. I CALLED MAZDA TO FILE A COMPLAINT TODAY. MAZDA SHOULD ACKNOWLEDGE THIS ERROR & DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274837June 24, 2009
ENGINE AND ENGINE COOLING
PURCHASED VEHICLE IN 1/2008. 2008 MAZDA CX-7 WE TOOK A TRIP FROM SALT LAKE CITY, UT TO LAS VEGAS, NV THE WEEKEND OF MAY 1-3, 208. CHECK ENGINE LIGHT CAME ON, ALONG WITH THE AT LIGHT WHEN WE CLIMBED ANY SORT OF A HILL ON I-15 I MADE AN APPOINTMENT ON MAY 4TH THE MAZDA DEALERSHIP (D. DAHLE MAZDA SALT LAKE CITY) DID THE REPAIRS WHEN I PICKED UP THE VEHICLE, TRANSMISSION WAS REPROGRAMMED BECAUSE THE SHIFT POINTS WERE NOT CORRECT. MILEAGE OUT WAS 10408 ON 5/18/09 MY WIFE WAS DRIVING SOUTH ON I-15 WHEN THE CHECK ENGINE AND AT LIGHTS CAME ON AGAIN JUST NORTH OF MILE MARKER 185. SMOKE WAS COMING OUT OF THE VENTS WHEN SHE PULLEDOVER. WITNESSES RAN UP TO THE CAR YELLING FOR HER TO GET OUT, THE CAR WAS ON FIRE. DRIVERS AREA WAS FULLY ENGULFED. ALTHOUGH SHE WAS NOT INJURED (THANK GOD) IT WAS A NARROW ESCAPE ACCORDING TO WITNESSES CONTACTED MAZDA ROAD SIDE SERVICE THEY CONTACTED STEELE TOWING. FLAGGED DOWN TWO SEMI DRIVERS, THEY GOT OUT THERE FIRE EXTINGUISHERS AND DISCHARGED THEM THE VEHICLE BECAME FULLY ENGULFED, AND ENDED UP HAVING AN EXPLOSION UHP ARRIVED ON SCENE (TROOPER DEREK SPENCER BADGE # 341 ) LOCAL FIRE ARRIVED. TWO FIRE TRUCKS ATTEMPTED TO EXTINGUISH, VEHICLE WAS TOTALLY DESTROYED. VEHICLE WAS TOWED TO STEELE TOWING IN NEPHI, UT MET STEELE TOWING AT 8:00 A.M. NEXT MORNING BEFORE THE VEHICLE WAS TAKEN TO D. DAHLE MAZDA IN SALT LAKE CITY CLOSE TO 200 PHOTOGRAPHS OF THE VEHICLE AND SPOKE WITH THE TOWING COMPANY. CONTACTED ROB MEYER GENERAL MANAGER DURING OUR DRIVE HOME. ALL HE WOULD SAY TO US IS 'TO CONTACT OUR INSURANCE COMPANY'. THIS IS NOT AN INSURANCE ISSUE. THIS IS A FAULTY VEHICLE, A DEALERSHIP, AND AUTO MANUFACTURER THAT WILL NOT HONOR THE WARRANTY AND KEEPS DIRECTING US TO CONTACT OUR INSURANCE COMPANY. I DO NOT WANT TO SEE THIS HAPPEN TO ANOTHER PERSON.. THIS IS OF GREAT CONCERN TOWARDS CONSUMERS, VEHICLE SAFETY AND THE UNWILLINGNESS OF THE MANUFACTURER IN REGARD THE SAFETY OF THE PUBLIC. MUCH MORE DOCUMENTATION, PHOTOGRAPHS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274583June 22, 2009
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MAZDA CX7 2007- 21,000 MILE . AIR CONDITIONER SEIZED THERE BY SHREDDING SERPENTINE BELT , LOSS OF POWER STEERING, ALTERNATOR. REPAIRED UNDER WARRANTY. THEN 1 WEEK LATER AFTER ABOUT 900 MILES THE PULLEY OFF CRANKCASE (HARMONIC BALANCE) ACTUALLY FELL OFF ( FOUND INSIDE WHEEL WELL FENDER). SERPENTINE BELT NOW NOT SPINNING , LOSS OF POWER STEERING AGAIN AND ENGINE OVER HEATING AGAIN. SECOND REPAIR IN PROGRESS NOW(06-22-09). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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