Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10346868August 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 MAZDA CX-7. 47,000 MILES. CLEAN ENGINE AND CLEAN OIL PER THE SERVICE DESK AT THE MAZDA DEALERSHIP. PIN RELATED TO TIMING CHAIN BROKE, WHICH CAUSED THE TIMING CHAIN TO BREAK AND RUINED THE ENTIRE ENGINE. MY CAR DIED IN THE MIDDLE OF A VERY BUSY ROAD AND ANOTHER VEHICLE ALMOST COLLIDED WITH ME AS I SLOWLY TRIED TO MOVE IT OVER TO THE SIDE OF THE ROAD BEFORE IT STOPPED ALTOGETHER. WHILE THE COMPANY HAS YET TO DECIDE IF THEY WILL PAY FOR THE REPAIR SINCE THE CAR IS UNDER WARRANTY, I STILL BELIEVE THIS PROBLEM SHOULD BE INVESTIGATED AS A RECALL ISSUE BECAUSE OF THE AMOUNT OF COMPLAINTS I HAVE SEEN ONLINE ABOUT OTHER MAZDA CX-7 OWNERS HAVE THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346647August 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
THIS NARRATIVE IS ABOUT TOTAL ENGINE FAILURE IN A MAZDA CX-7 2008. THERE WERE NO INDICATIONS LEADING UP TO THE FAILURE. I GOT REGULAR OIL CHANGES WELL WITHIN THE MANUAL RECOMMENDED 5000-7500 MILES. ONE MORNING ON MY WAY TO WORK, THE CAR SIMPLY STOPPED ACCELERATING WHEN I HIT A SMALL HILL. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING, NOTHING. I DROVE THE CAR IMMEDIATELY TO MAZDA SERVICE. AS I WAS DRIVING TO THE DEALERSHIP, THE CHECK ENGINE LIGHT DID IN FACT COME ON. UPON LOOKING INTO THE PROBLEM, THE DEALERSHIP LOOKED AT IT AN DETERMINED THAT THERE WAS SLUDGE IN THE ENGINE AND THAT THE ENGINE WAS DESTROYED. I HAD A WARRANTY YET MAZDA REFUSED TO COVER IT DUE TO "LACK OF MAINTENANCE" FROM OWNER. I WAS FORCED TO REPLACE THE ENGINE AND WAS TOLD IF I WENT THE ROUTE OF ANOTHER ENGINE FROM A DIFFERENT MECHANIC OR MANUFACTURER, THAT THE ENGINE WOULD BE BRANDED. THEREFORE, I ENDED UP PAYING $7600. UPON FURTHER INVESTIGATION, I FOUND STORY AFTER STORY WITH THE SAME PLOT LINE. THIS ENGINE MUST BE RECALLED. IT IS FAULTY AND DANGEROUS AND MAZDA REFUSES TO ACKNOWLEDGE IT FOR FINANCIAL REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346096July 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THE CVT TRANSMISSION AND SPRING TENSIONER FAILED. THE CONTACT STATED THE PARTS WERE MANUFACTURER FROM PLASTIC AND BELIEVED IT TO BE THE CAUSE OF THE FAILURE. AS A RESULT, THE TIMING CHAIN WOULD CONTINUOUSLY FAIL. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE CONTINUED TO RECUR. THERE WAS NOT A RECALL FOR THE FAILURE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 78,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346126July 29, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2008 MAZDA CX7. WHILE DRIVING APPROXIMATELY 40 MPH THE "AIR BAG" WARNING LIGHT INDICATOR ILLUMINATED. THE CONTACT STATED THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR DIFFERENT TIMES FOR THE IDENTICAL FAILURE. THERE WAS A REPLACEMENT OF THE TWO AIR BAG MODULES, AND THE FRONT DRIVER SIDE AIR BAG. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345303July 26, 2010
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT
I OWN A MAZDA 2008 CX7 SPORT - PURCHASED NEW ON 11/28/2007. I HAVE 62,500 MILES ON THE VEHICLE. IT WAS TOWED TO THE DEALER ON 6/22/2010 WITH LOUD WHINING NOISE AND LOSS OF POWER. DEALER SAID THE TURBO IS MALFUNCTIONED. OVER THE NEXT WEEK THE EXTENDED SERVICE COMPANY FOR MAZDA REQUESTED MAINTENANCE RECORDS. I HAD THE OIL CHANGED OUTSIDE OF THE DEALER SOME OF THE TIME. THEY LOOKED AT THIS AND DECLINED THE WARRANTY REPAIRS. I KEPT CALLING AND THEY AGREED TO SEND OUT AN INDEPENDENT ADJUSTER. HE NOTED A "SLUDGE" BUILD UP ON THE OIL RETURN HOSE BOLT TO THE TURBO. THEY DECLINED MY WARRANTY COVERAGE. I AM HAVING TO PAY $2500 TO REPAIR. I HAVE BEEN DOING RESEARCH ONLINE AND THIS VEHICLE IS HAVING NUMEROUS ISSUES WITH SLUDGE BUILDUP. THIS COMES FROM THE ENGINE RUNNING TO HOT AND BREAKING THE OIL DOWN TO CREATE BLOCKAGES THAT ULTIMATELY AFFECT THE TURBO OR OTHER INTERNAL ENGINE PARTS. IF YOU LOOK ON EDMUNDS WEBSITE YOU CAN SEE THEIR ARE OTHERS WITH THE SAME ISSUE. MAZDA WILL NOT MAKE THE RECALL OR ASSIST THE CONSUMERS. WE FOLLOW THEIR RECOMMENDATIONS ON OIL CHANGE AND ARE GETTING NO ASSISTANCE. I AM AFRAID THAT I WILL HAVE ADDITIONAL ISSUES ONCE THIS IS REPAIRED AND THEY WILL DECLINE FUTURE SERVICE. HAT CAN YOU DO TO HELP? I ACTUALLY HAVE THE DEALERS PRINTED COPY OF WHERE THEY REPAIRED THE TIMING BELT TENSIONER IN APRIL AT 57K MILES. ACCORDING TO THE SUPERVISOR FOR CUSTOMER SERVICE AT THE EXTENDED WARRANTY OFFICE HIS COMPUTER RECORDS SHOW THEY REPAIRED THE SERPENTINE BELT FOR LESS MONEY THAT THE DEALER RECORDS I HAVE IN HAND. WHAT IS GOING ON THIS JUST DOES NOT SEEM HONEST. I NEED HELP AND THERE ARE OTHERS WITH THE SAME SITUATION OVER THE LAST YEAR - SOME HAVING TO SPEND $7500 + OUT OF POCKET TO REPAIR THEIR CX7. PLEASE CALL ME FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345335July 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2007 MAZDA CX 7. I BOUGHT IT NEW IN FEBRUARY OF 2007, SO THE CAR IS ONLY 3 YEARS OLD. TWO MAJOR THINGS HAVE HAPPENED TO MY CAR WITHIN THE PAST TWO MONTHS ONE OF WHICH SERIOUSLY PUT MY SAFETY IN JEOPARDY. I WILL START WITH, TWO MONTHS AGO, MY AIR CONDITIONER WENT OUT COMPLETELY. THE AIR COMPRESSOR HAD TO BE REPLACED. THEN, ABOUT A WEEK AGO AS I WAS DRIVING DOWN INTERSTATE 75 (GOING ABOUT 70 MPH), THE ACCELERATION ON MY CAR COMPLETELY WENT OUT. LUCKILY I WAS ABLE TO GET OVER THE 5 LANES OF TRAFFIC AND PULL THE CAR OFF TO THE SIDE. AFTER I TURNED MY CAR OFF, IT NEVER CRANKED AGAIN AFTER THAT. LONG STORY SHORT, I TOOK MY CAR INTO JIM ELLIS MAZDA IN MARIETTA, GA AND THEY SAID THERE WAS INTERNAL DAMAGE TO THE ENGINE AND THE ENGINE WOULD HAVE TO BE REPLACED COMPLETELY. THEY COULDN?T EVEN TELL ME WHAT EXACTLY WENT WRONG OR REALLY DIAGNOSE THE PROBLEM FOR ME. THEY JUST SAID THE ENGINE NEEDED TO BE REPLACED. THE KICKER TO THIS STORY IS, WHEN I WENT IN A COUPLE MONTHS AGO TO GET MY AIR FIXED, I ASKED THEM TO TAKE A LOOK AT THE ENGINE BECAUSE I THOUGHT IT SOUNDED LOUD. THE SAID IT WAS COMPLETELY FINE AND NOTHING WAS WRONG WITH IT. WELL TWO MONTHS LATER THIS HAPPENED. I HAVE TALKED TO MAZDA CUSTOMER SERVICE AND THEY WILL OFFER NO ASSISTANCE FOR FIXING MY CAR (WHICH I HAVE BEEN QUOTED $8,000 TO FIX!). I WAS TOLD THAT MAZDA HAD REVIEWED MY CASE AND I WAS DECLINED BECAUSE THERE WAS SLUDGE AROUND THE ENGINE, WHICH APPARENTLY GIVES THEN REASON FOR NO ASSISTANCE. THEY SAID THAT IS PROOF THAT MY CAR IS NOT MAINTENANCED ON A REGULAR BASIS, HOWEVER I HAVE DOCUMENTED PROOF THAT IT IS MAINTENANCED REGULARLY. THEY JUST DIDN'T SEEM TO CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345133July 25, 2010
SERVICE BRAKES, HYDRAULIC
WHEN I APPLIED THE BRAKES THE BRAKE PEDAL WOULDN'T DEPRESS, AND I COULDN'T STOP THE CAR QUICKLY. FORTUNATELY I TRIED PUMPING THE BRAKES WHICH WORKED. THE CAR GOES INTO THE MAZDA DEALERSHIP TOMORROW FOR REPAIRS. THE VEHICLE IS A MAZDA CX-7, 2007 MODEL, WITH APPROXIMATELY 25,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10345096July 24, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2007 MAZDA CX 7,WITH 40,000 MILES ON IT. I HAVE TAKEN IT IN TO THE DEALERSHIP MULTIPLE TIMES FOR THE AC. I HAD BEEN TOLD IT WAS NORMAL AND FINE. LAST NIGHT I WAS DRIVING HOME FROM WORK WHEN SOMEONE ON THE ROAD INFORMED ME THAT MY CAR WAS SMOKING. MY HUSBAND CAME TO WHERE I WAS AT AND FOUND OUT THAT MY AC COMPRESSOR HAD LOCKED UP CAUSING MY CAR TO NOT RUN. TOOK IT TO THE DEALER THEY SAY IT MAY NOT BE COVERED AS IT IS NOT A POWERTRAIN ISSUE. AS FAR AS I AM CONCERNED, IT IS. WITHOUT THE AC COMPRESSOR THE CAR WILL NOT WORK OR DRIVE THEREFORE IT IS A POWERTRAIN PROBLEM, IT WONT DRIVE AND IT INOPERABLE. I THINK MAZDA NEEDS TO RECALL THIS PART AS IT LEADS TO SAFETY ISSUES, OR MAYBE THEY SHOULD REPAIR THIS PART FOR NO CHARGE. I AM NOW ONE UNHAPPY MAZDA OWNER...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344943July 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
FOR QUITE AWHILE I HAD BEEN HEARING A "TICKING" NOISE WITH MY 2007 MAZDA CX-7..BROUGHT IT TO THE DEALERSHIP IN LAFAYETTE, LA. TO HAVE IT CHECKED OUT. THEY CHECKED IT OUT, UPDATED RECALLS IN AFFECT, STATED THEY FOUND NOTHING. CONTINUED TO HEAR IT OFF AND ON, HAD MY OIL CHANGED REGULARLY. ON JULY 10, 2010 MY CAR BROKE DOWN (4 YRS OLD, 33,000 MILES) HAD IT TOWED TO DEALER IN BEAUMONT, CLOSE TO WHERE IT HAD BROKEN DOWN. THE SERVICE DEPT. ASKED FOR MY SERVICE RECORDS AFTER IT WAS DETERMINED THAT PROBLEM WAS WITH THE ENGINE.. DID NOT HAVE EVERY RECEIPT DUE TO DEALER IN AREA CLOSING WITH NO RECORDS THERE, BUT PROVIDE THE LAST FEW.. AFTER TAKING AN "IMAGE" AND SENDING IT TO MAZDA, IT WAS DETERMINED THEY WOULD NOT HONOR THE WARRANTY BECAUSE I HAD EXCESSIVE "SLUDGE" AND WANTED ME TO PAY FULL COST OF A NEW ENGINE/MOTOR. NO ONE WANTED TO LISTEN TO ME..I DO REMEMBER THAT WHEN MY OIL WAS CHANGED, THE MECHANIC HAD TOLD ME IN THE PAST THAT IT SEEMED TO HAVE "SLUDGE", BUT THAT WAS ONLY BETWEEN 3,000 MILES. I HAD TAKEN CARE OF MY CAR, AND THEY WERE TELLING THAT IT HAD "POOR MAINTENANCE" AND WOULD NOT HONOR THE WARRANTY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343968July 19, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THE OIL LIGHT AND ENGINE LIGHT ON MY CAR CAME ON THE EVENING OF JUNE 8, 2010, AND STALLED IMMEDIATELY. THAT NIGHT I POURED 5 QUARTS OF OIL INTO MY ENGINE. THE FAULT WAS EVENTUALLY DISCOVERED TO BE A MISSING GASKET AT THE OIL FILTER CAP WHICH ALLOWED OIL TO SEEP OUT OF THE CAR NONSTOP SINCE MY LAST OIL CHANGE. I DO NOT UNDERSTAND WHY THE OIL LIGHT ONLY CAME ON AFTER THERE WAS VIRTUALLY NO OIL LEFT IN THE CAR. IF I HAD BEEN ON A HIGHWAY AT THE TIME, I WOULD HAVE HAD ALMOST NO WARNING BEFORE MY ENGINE DIED OUT ON ME. NOW, THE ENTIRE ENGINE HAS TO BE REPLACED BECAUSE IT RAN FOR 2 MILES WITH OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342589July 12, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PURCHASED A USED 2007 CX-7 WITH 31,000 MILES (STILL UNDER WARRANTY, ALLEGEDLY). DROVE IT FOR FOUR MONTHS TO THE DAY, 34,000 MILES ON IT NOW. WHITE SMOKE, KNOCKING ENGINE. MAZDA REQUESTS PAST OIL CHANGES WHICH I HAVE ONE. MAZDA PRESENTS ME WITH A $4,100 ESTIMATE TO FIX REPLACE THE TURBO, ENGINE REPAIR AND TIMING CHAIN. NOTICE THAT IN JANUARY OF 2008, MAZDA NORTH AMERICAN OPERATIONS PUT OUT A SERVICE BULLETIN NO. 01-002/08 DESCRIBING THIS EXACT PROBLEM. HOWEVER THE BULLETIN CLEARLY STATES "ONLY TO VERIFIED CUSTOMER COMPLAINTS ON VEHICLES ELIGIBLE FOR WARRANTY REPAIR." GREAT! IT CAN BE FIXED, MAZDA SAYS SO! OH, WHAT? NOT SO FAST. MAZDA TECH SAYS THERE IS A SLUDGING PROBLEM THEREFORE VOIDING THE WARRANTY. BUT THE SERVICE BULLETIN SAYS IT CAN BE FIXED DUE TO MY COMPLAINT. AFTER FURTHER RESEARCH I DISCOVER THAT THE TURBO SYSTEM IN THIS CAR HAS AN ENGINEERING PROBLEM CAUSING WAY! TO MUCH HEAT FOR NORMAL USE, THEREFORE BURNING OIL, THEREFORE CAUSING SLUDGE. MAZDA USES THIS "EVIDENCE OF SLUDGE" CAUSED BY THEM! TO CLAIM THAT THE OWNER DID NOT MAINTAIN THEIR VEHICLE, THEREFORE "YOUR WARRANTY HAS BEEN VOIDED." MAZDA IS TRYING TO AVOID A RECALL ON THIS FOR OBVIOUS COSTLY REASONS. I HAVE CONTACTED AN ATTORNEY AND HE IS CURRENTLY WORKING ON MY CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342376July 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY 2008 MAZDA CX7 NEW FROM JAKE SWEENEY MAZDA IN CINTI, OH. I HAD NOT HAD ANY PROBLEMS WITH IT UNTIL THIS INCIDENT. I WAS DRIVING FOR WORK FROM CINTI, OH TO CLARKSBURG, WV. 20 MINUTES INTO MY DRIVE, THE AC WENT OUT. THERE WAS A STRONG SMELL OF A BELT BURNING. I TURNED THE AIR OFF, PUT THE WINDOWS DOWN AND CONTINUED TO DRIVE WITHOUT AC. THREE HOURS LATER, THE CAR STALLED. I WAS ABLE TO PULL OVER AND GET IT STARTED AGAIN. I DROVE TO THE NEAREST REPAIR SHOP I COULD FIND. THEY TOLD ME THE DRIVETRAIN HAD GONE BAD AND WOULD NEED TO BE REPLACED. I CALLED MAZDA AND THEY TOLD ME IT WAS OUT OF THE 5 YR/60,000 MILE WARRANTY SINCE THE CAR HAS 79,000 MILES ON IT. I COULD PAY TO HAVE IT TOWED TO THE CLOSEST MAZDA DEALERSHIP AND HAVE A DIAGNOSTIC DONE TO SEE IF THEY WOULD CONSIDER HONORING THE WARRANTY. THIS WOULD NOT BE APPLIED TO ANY NEEDED REPAIRS. I OPTED TO LEAVE IT AT THE REPAIR SHOP. THEY ARE ORDERING THE PART WHICH WILL TAKE A WEEK TO GET. I HAD TO RENT A CAR TO GET BACK HOME AND WILL HAVE TO DRIVE BACK TO WV TO GET MY CAR. I REALIZE THE CAR IS OUT OF WARRANTY BUT HAVING THE DRIVETRAIN GO OUT AFTER ONLY TWO YEARS AND 79 ,000 MILES IS TERRIBLE QUALITY. I HAVE LEASED NEW CARS ALL MY LIFE AND HAVE NEVER HAD ONE HAVE A PROBLEM THIS MAJOR AFTER ONLY TWO AND HALF YEARS. I WON'T BE BUYING ANOTHER MAZDA AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342021July 8, 2010
EQUIPMENT
AIRCONDITIONING CAUSED STRONG BURNING-RUBBER SMELL. BEING AWARE OF NUMEROUS PROBLEMS LEADING TO ENGINE SHUTDOWN WITH POTENTIAL FOR CRASH, SHUT DOWN A/C TO ENABLE 500-MILE DRIVE HOME, THEN TO DEALER, WHO CONFIRMED FAILURE AND REPLACED COMPRESSOR AND SERPENTINE BELT AT COST OF $552.47. MILEAGE AT TIME OF REPLACEMENT WAS ONLY 52,132. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342016July 8, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT
A/C CONDENSER FOR AIR CONDITION JUST WENT ON FRIDAY MORNING WENT NEXT DAY SATURDAY TO MAZDA DEALER THEY HAD NO INVENTORY NO BACK ORDER DATE BUT WANTED ME TO GIVE THEM $800. TO HOLD AND ITEM WITH NO ACKNOWLEDGE TO WHEN IT WILL COME IN THEY SAID SINCE IT WENT OUT YESTERDAY MORNING I HAVEN'T REALLY HEARD ANYTHING BAD AND YOU SHOULD BE ABLE TO DRIVE FOR ABOUT 2 WEEKS, LIFTED THERE ABOUT 30 MIN HEADING TO MAKE SOME ERRANDS WITH MY 2 BOYS, FRONT HOOD STARTING SMOKING VERY WHICH SMOKE AND SMELT BURNING PULLED OVER WAITED I CALLED THEM THEY SAID OH, THIS MEANS THAT YOU ENGINE BELT BROKE AND YOUR ENGINE IS FROZEN. $1400. TO REPAIR 2007 CX07 (NOTHING BUT ISSUES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342115July 8, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE A/C STOPPED WORKING ON THE HIGHWAY, AND THERE WAS DISTINCT BURNING SMELL FROM VENTS. THE A/C COMPRESSOR BURNED OUT AND FAILED AND WHEN THE CAR WAS STOPPED, IT REFUSES TO START BACK UP. APPARENTLY, FAILED A/C COMPRESSOR MAKES THE CAR INOPERABLE. A/C COMPRESSOR AND THE BELT ARE BEING REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341857July 7, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE OWN A 2007 MAZDA CX7. WE LIVE IN ABILENE TX WE ARE CURRENTLY STATION IN DYESS AFB. ON 4TH OF JULY WE TOOK A DRIVE TO ODESSA TX TO MEET UP WITH SOME FRIENDS TO LIGHT UP SOME FIREWORKS FOR THE HOLIDAY. ON THE WAY BACK, WE BEGAN TO FEEL THAT OUR AC STARTED BLOWING HOT AIR. I STOPPED TO CHECK IT OUT, BUT EVERYTHING LOOKED TO BE IN ORDER AND NOTHING WAS LEAKING. WE KEPT TRACK OF ALL THE GAUGES TO MAKE SURE THERE WAS NOTHING WRONG. WE TURNED THE AC UNIT OFF AND OPEN THE WINDOWS TO GET SOME AIR FROM OUTSIDE. ONCE WE ARRIVE TO DYESS AFB IN ABILENE TX. WE NOTICE A HORRIBLE BURNING RUBBER SMELL COMING FROM THE HOOD OR OUR VEHICLE, THE SMELL BECAME MORE PREVALENT. MINUTES LATER, THERE WAS A LOUD BANG FROM UNDER THE HOOD. THE CAR BASICALLY BEGAN SHUTTING DOWN. ALL CHECK ENGINE LIGHTS CAME ON. SMOKE FROM UNDER THE HOOD. NO POWER STEERING. THIS HAPPENED AT 2 AM INSIDE OF THE BASE A BLOCK AWAY FROM OUR HOUSE, WE WERE LUCKY TO COAST INTO OUR SIDE OF OUR HOUSE. UPON OPENING MY HOOD ? THE ENGINE WAS EXTREMELY HOT THE WATER WAS BOILING AND THE SMELL OF BURNING RUBBER WAS EXTREMELY HARD. WE HAD TO GET THE CAR TOWED TO THE CLOSEST MAZDA DEALERSHIP. WE ARE NOW LEFT WITHOUT OUR VEHICLE FOR AT LEAST A MONTH TRYING TO GET MONEY TO FIX IT. WE WERE TOLD IS GOING TO BE 1200 TO FIX IT. DURING THIS TIME I FOUND OUT THIS ISN'T AN ISOLATED INCIDENT, AND I FEEL MAZDA NEEDS TO ADDRESS THIS ASAP. I WAS DRIVING WITH MY WIFE, 7 YEAR OLD, AND INFANT - AND THIS PUT US IN A VERY FRUSTRATING SITUATION. I WAS GLAD I WAS DRIVING AND NOT MY WIFE, AS IT COULD HAVE PUT HER STRANDED SOMEWHERE. OR EVEN WORSE DRIVEN OUT THE ROAD SINCE WE LOST ALL POWER STEERING. I HAVE FOUND OUT THERE ARE A THOUSAND OR SO PEOPLE THIS HAS HAPPENED TO. WHY IS THERE NO RECALL ALREADY? IT IS OBVIOUSLY A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341899July 7, 2010
EQUIPMENT
ON MY 30 MILE DRIVE HOME FROM WORK, I BRIEFLY SMELT SOMETHING BURNING. LATER ON THAT DRIVE, I REALIZED THAT MY A/C DID NOT SEEM TO BE BLOWING COLD. MY A/C HAS ALWAYS TAKEN A WHILE TO COOL THE CAR DOWN, BUT IT WASN'T EVEN COOL AFTER MY 30 MILE DRIVE HOME. WHEN I CONFIRMED THAT THE A/C WAS NOT BLOWING COLD AT ALL, ON MY DRIVE TO WORK THE FOLLOWING DAY, I TOOK MY CAR TO A REPAIR SHOP TO HAVE THE A/C CHECKED. THAT IS WHEN I WAS TOLD MY A/C COMPRESSOR HAD "LOCKED UP" FOR SOME UNKNOWN REASON, AND NEEDED TO BE REPLACED. I TOOK MY CAR TO THE MAZDA DEALERSHIP THE FOLLOWING BUSINESS DAY AND THEY CONFIRMED THE SAME. MAZDA COULD NOT PROVIDE AN EXPLANATION FOR WHY THIS HAPPENED AT 58,000 MILES. THE COMPRESSOR IS STILL NOT REPAIRED AT THIS TIME BECAUSE THE MAZDA DEALERSHIP WILL NOT WARRANTY THEIR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341915July 7, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AS I WAS DRIVING TO WORK, SMELLED BURNING RUBBER. MY CAR ENGINE LOCKED UP, AND I STRUGGLED TO GET OFF OF THE INTERSTATE HIGHWAY. I FOUND OUT THAT MY A/C COMPRESSOR QUIT AND BROKE THE BELT OF MY ENGINE. WITH RUSH HOUR TRAFFIC, I GOT THE CAR TO THE DEALER. I THEN FOUND OUT THAT A LOT OF PEOPLE HAVE HAD THIS HAPPEN WITH THEIR MAZDA CX-7. AFTER TALKING TO THE DEALER, THEY PAY FOR PARTS I PAY FOR LABOR, AND HAVE TO RENT A CAR. THEY REPLACED THE A/C AND SEVERAL PARTS THAT GO WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341519July 6, 2010
AIR BAGS, ENGINE AND ENGINE COOLING:COOLING SYSTEM
AT ABOUT 55,000 MILES AND ONLY 3 YEARS OF USAGE, MY VEHICLE STARTED MAKING A TERRIBLE RACKET AND SMELL. I OPENED THE HOOD TO SEE IT WAS A THE CLUTCH OF THE AIR COMPRESSOR THAT HAD LOCKED UP AND CAUSED BIG PROBLEMS WITH THE BELT. TRYING TO DRIVE THE VEHICLE TO GET REPAIRED ONLY MADE THE ISSUE WORSE. I GOT A BRAND NEW AIR COMPRESSOR INSTALLED AND THE NOISE IS NOW GONE AND THE AC IS WORKING FINE. (AFTER PAYING APPROXIMATELY $700) HOWEVER, THE AIR BAG LIGHT JUST STARTED FLASHING AND THEN STAYING ON AND IT'S ONLY A WEEK SINCE THE AC REPAIR. I AM WORRIED ABOUT THE SAFETY OF THE VEHICLE AND IF THERE IS A CONNECTION BETWEEN THE TWO ISSUES. I AM READING ABOUT ALL SORTS OF COMPLAINTS WITH BOTH ISSUES AND I HAVE READ A TECHNICAL SERVICE BULLETIN ABOUT THE AIRBAGS. A RECALL NEEDS TO BE COMPLETED VERY QUICKLY BEFORE MANY OWNERS GET SERIOUSLY INJURED DUE TO THESE RAMPANT DEFECTS WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341700July 6, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 MAZDA CX7 . WHILE DRIVING 60 MPH THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A FORD DEALER WHO WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS LATER TOWED TO A MAZDA DEALER WHO STATED THAT THE TIMING CHAIN BROKE. THE DEALER REFUSED TO REPAIR THE VEHICLE UNLESS THE CONTACT COULD PROVIDE AN INVOICE LISTING EACH TIME THE OIL WAS CHANGED. THE VEHICLE WAS AT THE DEALERSHIP WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda CX-7