Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10895303August 12, 2016
AIR BAGS
TAKATA RECALL LACK OF REPLACEMENT PARTS PROHIBITS USE PASSENGER SEATS UNTIL PARTS ARE AVAILABLE. THIS PLACES AN UNDUE BURDEN ON VEHICLE OWNERS AND LIMITS THE PASSENGER CARRYING CAPACITY UNDER WHICH THE VEHICLE WAS SOLD. GOING AGAINST THIS MANDATE IMPACTS TERMS OF VEHICLE INSURANCE POLICY. MAZDA OR TAKATA MUST PAY FOR LEANER VEHICLE EQUAL TO THE ONES IMPACTED BY THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895309August 12, 2016
AIR BAGS, STEERING
"TAKATA RECALL" ISSUED MAY 25, 2016 AND WE WERE JUST NOTIFIED AUGUST 12, 2016. REMEDY NOT YET AVAILABLE AND MAZDA SUGGEST THE VEHICLE SHOULD NOT BE DRIVEN. WE HAVE NOT HAD AN ACCIDENT YET, BUT IF WE DO, HOW CAN WE NOT DRIVE A CAR THAT WE OWN?WE HAVE TO WORK TO PAY BILLS. HOW MANY MONTHS, AND/OR DEATHS, UNTIL A REMEDY IS AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895121August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894876August 10, 2016
AIR BAGS
TAKATA RECALL: DRIVER SIDE AIR BAG LIGHT IS COMING ON WHILE DRIVING, SO FAR ON CITY STREETS. SINCE THERE WAS AN ISSUE WITH PASSENGER SIDE AIR BAG, CONCERNED THERE MAY BE AN ISSUE WITH DRIVER SIDE, AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894897August 10, 2016
SUSPENSION
WHILE TURNING RIGHT ONTO A CITY STREET THE DRIVER SIDE LOWER BALL JOINT FAILED. THERE WAS NO PREVIOUS SIGNS THAT THIS WOULD HAPPEN, EG. SLOPPY WHEEL OR UNEVEN WEAR ON TIRE. THIS SEEMS TO BE A PROBLEM WITH THE CX SERIES AND IS A CURRENT RECALL WITH THE CX9.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894284August 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893374August 5, 2016
AIR BAGS
RECEIVED NOTICE BUT PARTS NOT AVAILABLE. CONTACTED DEALER SAID THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. CONTACTED MAZDA 90 DAYS. VERY UNACCEPTABLE TO NOT BE ABLE TO USE THE VEHICLE FOR 90+ DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893518August 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892624August 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892111August 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883441July 7, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2012 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A UTILITY POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE NECK AND BACK PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10881825June 30, 2016
ENGINE
I TOOK THE CAR IN THE HAVE THE AC COMPRESSOR REPLACED A COUPLE WEEKS AGO. JUNE 9 I LOST ALL COLD AIR AND DONE ACCELERATION. I THOUGHT THE TWO WERE RELATED BUT WE'RE NOT. MY CAR WOULD SOMETIMES DRIVE AS NORMAL AND OTHER TIMES UNEXPECTEDLY SLOW DOWN TO 25 MPH IN A 60 MPH ZONE AND I COULDN'T SPEED UP. I TOOK IT BACK TO THE MECHANIC. HE SAID THE TURBO WAS GOING OUT. THEN THE CATALYTIC CONVERTER. THEN THE GASKET. IT'S HAD MULTIPLE OIL LEAKS. THIS CAR IS COSTING ME MORE THAN ITS WORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875892June 22, 2016
EXTERIOR LIGHTING
HEADLIGHTS ON THE CAR GO OUT FREQUENTLY WHILE DRIVING AT NIGHT. I HAVE TO CHANGE THEM 3-4 TIMES A YEAR ON BOTH SIDES. THIS IS BECOMING A SERIOUS PROBLEM AND A HUGE EXPENSE AS THE HEADLIGHTS COST $30 A PIECE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875242June 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS), WHICH WAS RELATED TO THE TAKATA AIR BAG RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873411June 9, 2016
ENGINE
I JUST BUY BUT THE ENGINE MAKE A NOISE LIKE DIESEL, MECHANIC SAY IS THE TIMMING CHAIN AND COMPONENTS AND VVT VALVLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872426June 3, 2016
ELECTRICAL SYSTEM
TOOK MY CAR TO AN INDEPENDENT MECHANIC. COMPUTER REGISTERS THAT THERE'S SOMETHING WRONG WITH INTAKE BUT, ONCE REMOVED IT WORKS FINE. CHECKED EGR VENTILATION SYSTEM WORKS FINE. CAR STILL CUTS OUT DURING ACCELERATION. IDLES VERY HIGH HE INFORMED ME THAT THERE'S A PROBLEM WITH MY COMPUTER ELECTRICAL SYSTEMS. I NEED SOME INFORMATION PERTAINING TO MAZDA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871874June 1, 2016
ENGINE
MY DAUGHTER WITH HER NEWBORN INFANT HAD THE VECHILE STALL ON THEM IN HEAVY TRAFFIC. THE CAR HAS 60,000.00 MILES AND IS METICULOUS MAINTAINED. WE BROUGHT TO THE DEALERSHIP AND WAS TOLD IT NEEDS A NEW ENGINE AT A COST 9,000.00. I OPENED A CASE WITH MAZDA CORPORATE CASE #1-290023-832 AND WAS TOLD THAT IT IS AN 9 YEAR VECHILE AND THEY CAN ONLY OFFER AN EMPLOYEE DISCOUNT ON A NEW CAR OR 1,5000. THIS IS A SAFETY ISSUE AND A MANUFACTURER DEFECTIVE. MY DAUGHTER AND HER CHILD COULD HAVE BEEN INJURED. PLEASE ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863303May 5, 2016
EXTERIOR LIGHTING
HEAD LIGHTS ARE VERY DIM. CAN NOT DRIVE THE CAR AT NIGHT. I HAVE REPLACED THE LIGHTS 2 TIMES WITH NO IMPROVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863193May 4, 2016
EXTERIOR LIGHTING
I HAD TO REPLACE THE LOWER HEADLIGHT SEVERAL TIME ON THE PASSENGER SIDE SINCE PURCHASE IN 2013. TWO TIME AFTER THE BULB WAS REPLACE THE LIGHT WENT OUT WHILE I WAS DRIVING HOME AT NIGHT. AGAIN AS OF MAY 4, 2016 THE HEADLIGHT US NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861031April 22, 2016
WHEELS
ON 4/21/2016 AROUND 1:15PM, I WAS HEADING EAST ON I-694 AT ABOUT 65 MPH. SUDDENLY, THE TIRE LOW PRESSURE INDICATOR LIGHT UP ON THE DASHBOARD WITH THREE WARNING CHIMES. I TRAVELLED FOR ANOTHER 5-6 MILES AND THE TIRE NOISE BECAME MUCH MORE NOTICEABLE IN THE BACK. I WAS IN THE LEFT LANE OF THE 3 LANE INTERSTATE AND TWO MORE LANES ON THE RIGHT TO EXIT MN HIGHWAY 252. WITH NO EASY ACCESS TO THE RIGHT SHOULDER AND HEAVY TRAFFIC, I PULLED OFF ONTO THE LEFT SHOULDER, PUT ON THE EMERGENCY HAZARD FLASHERS. UPON EXITING THE CAR, I NOTICED MY LEFT REAR TIRE HAS BLOWN OUT, WITH A ONE FOOT GASH ON ITS SIDEWALL, TOTALLY FLAT, SMOKE CAME OFF FROM THE INSIDE, AND THE TPMS WAS MISSING FROM THE WHEEL OPENING. WAITED FOR 45 MINUTES FOR AAA TO ARRIVE AND PUT ON THE EMERGENCY SPARE TIRE. SUBSEQUENTLY, LIMBED MY WAY FOR 2 MORE MILES TO EXIT AT HWY 65 AND TOOK LOCAL STREETS HOME. THE LOCAL REPAIR SHOP DIAGNOSED THE TIRE BLOWOUT AS A TPMS HEX NUT FAILURE DUE TO CORROSION. ALSO FOUND OUT THAT THE FRONT LEFT TPMS HEX NUT HAS SPLIT IN HALVES DUE TO CORROSION AS WELL. IT COULD HAVE BEEN A REAL TRAGIC ACCIDENT WITH INJURIES OR EVEN FATALITIES. SUDDEN FAILURES OF TPMS UNITS, ESPECIALLY AT HIGH SPEED DRIVING, ARE SIGNIFICANT SAFETY RISKS THAT SHOULD BE REMEDIED THROUGH RECALLS AND AWARENESS TRAINING TO THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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