Lincoln Nautilus Service Bulletins (2024)

189 manufacturer communications on file.

• March 11, 2024•Document ID: 10251957

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  SSM 52347

  Date Added:

  March 20, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit condensation in the rear body mounted or decklid lamp assemblies that does not affect the function of the lamp. This condensation may be due to extended overseas shipping in a high humidity environment and will clear on its own with no service necessary in most cases. A thin film of mist that forms and covers less than 50% of the inside of the lamp that clears is normal and may take as long as 48 hours to dissipate in dry weather conditions. Circular droplets that may appear but do not form a vertical drip are also normal and may take up to 1 week in dry weather conditions to fully dissipate. Condensation that does not clear after 1 week in dry weather conditions or that forms drip marks, streaks or a water puddle inside the lens is not normal and should be resolved with lamp replacement as necessary. Refer to Workshop Manual, Section 417-01 if lamp replacement is necessary.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10251957-0001.pdf↗
• March 6, 2024•Document ID: 10251952

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 52335

  Date Added:

  March 20, 2024

  Manufacturer:

  LINCOLN

  Summary

  For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

  Associated Products (60)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer+ 40 more
  Associated Documents

  • DownloadMC-10251952-0001.pdf↗
• March 1, 2024•Document ID: 10251959

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  SSM 52321

  Date Added:

  March 20, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit a condition with condensation in the rear body mounted or decklid lamp assemblies that does not affect the function of the lamp. This condition is currently under investigation and replacement of the lamp assemblies may not resolve this condition. Parking the vehicle outside in the sun over several days or in a warm garage may help dissipate the condensation. Continue to monitor OASIS for additional information and schedule service appointments for customers once a repair becomes available.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10251959-0001.pdf↗
• March 1, 2024•Document ID: 10251934

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 52314

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

  Associated Products (67)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-450+ 47 more
  Associated Documents

  • DownloadMC-10251934-0001.pdf↗
• March 1, 2024•Document ID: 10251930

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

  Mfr Comm. #:

  SSM 52310

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  Some 2024 Nautilus and F-150 vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus and F-150 vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the master access code card (available only on F-150) or in the Owners Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.

  Associated Products (2)

  2024 Ford F-1502024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10251930-0001.pdf↗
• February 26, 2024•Document ID: 10250836

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 52285

  Date Added:

  March 5, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit low battery state of charge that may be attributed to extended transit times from the assembly plant to the dealerships. It is critical that the battery state of charge (SOC) is above 70% before delivery to the customers. The Lincoln electronic pre-delivery inspection (ePDI) process should be fully completed, which includes battery state of charge checks. Do not utilize the ePDI IDS override function to bypass these checks. If SOC is below 70% the battery must be charged with the charger's negative clamp on an engine or chassis ground. Refer to the Warranty and Policy Manual, Section 2.9.00 Storage of New Vehicles for battery charging warranty guidelines.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10250836-0001.pdf↗
• February 16, 2024•Document ID: 10250527

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 52270

  Date Added:

  February 23, 2024

  Manufacturer:

  LINCOLN

  Summary

  2024 Nautilus vehicles are equipped with a rear deck lid lamp with Lincoln lettering. On Black Label trim level vehicles only, this Lincoln lettering will illuminate and all other trim levels this Lincoln lettering will not illuminate. This feature becomes illuminated on Black Label trim vehicles when the exterior lamps are on with the vehicle is in park. This feature shuts off and the letters will no longer illuminate when the vehicle comes out of park. This is normal operation and no repair attempts should be performed for this condition.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10250527-0001.pdf↗
• February 16, 2024•Document ID: 10250525

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SSM 52268

  Date Added:

  February 23, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U2300:29 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified timeframe. The history state DTC U2300:29 has no effect on functionality. Replacement or reprogramming of the PSCM will not resolve this condition. DTC U2300:29 should be ignored if: no other DTCs are present in the PSCM, no warning indicators are illuminated while the engine is running with no effect on vehicle operation, and no symptoms present. No further service action is required.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10250525-0001.pdf↗
• February 1, 2024•Document ID: 10250300

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 52231

  Date Added:

  February 14, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit concerns with the last audio settings or audio presets not saving, audio system defaulting to AM radio, or memory seat settings not being retained. This may be due to the customer using a guest profile or inadvertently switching to a guest profile. Memory seat, audio presets, or last audio settings will not be retained when using a guest profile. Customers must set up a personnel profile and link the key fob and seat memory to a profile for these features/settings to remain in memory. Refer to the Personal Profiles section of the Owner Manual for further information. Customers may also be referred to the Lincoln YouTube Channel or Lincoln owners website for additional videos and information on how to use the features on their vehicle including how to set up a personal profile.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10250300-0001.pdf↗
• January 25, 2024•Document ID: 10249428

  Service Bulletin/Repair Instructions
  SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:FRONT:SHOCK ABSORBER; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52206

  Date Added:

  January 30, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Lincoln Nautilus vehicles equipped with the Reserve and Black Label packages may exhibit a knocking noise from the rear shock absorber area of the vehicle while driving at speeds between 8 mph and 19 mph (13 km/h and 30 km/h) on rough road surfaces or when going over bumps. If the concern is isolated to the rear shock absorber assembly, replacing it at this time is unlikely to resolve the concern and is not recommended. This concern has no effect on vehicle operation or durability and is currently under investigation. Repair direction is expected late Q1 2024. Schedule a service appointment for this timeframe and monitor OASIS for additional information.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10249428-0001.pdf↗
• January 19, 2024•Document ID: 10249490

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:MODULE (ACCM)

  Mfr Comm. #:

  23U11

  Date Added:

  February 1, 2024

  Manufacturer:

  LINCOLN

  Summary

  Certain 2024 Nautilus Vehicles HVAC Software Update for Electro-Mechanical Register Position Memory Retention

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10249490-0001.pdf↗
• January 16, 2024•Document ID: 10249819

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA SU9 P1 Naut

  Date Added:

  February 7, 2024

  Manufacturer:

  LINCOLN

  Summary

  Software Update SU9 P1 for 2024 MY Nautilus vehicles is now available. Quality improvements include: - Improved OTA Software deployment rate - Removes error case of persistant nuisance chimes. - Improved connectivity - Audio management stabiity - Alerts time out as intended - Wireless Charing indicator on first surface - Phone charging via USB over ignition cycles.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10249819-0001.pdf↗
• January 11, 2024•Document ID: 10248994

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52172

  Date Added:

  January 18, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owner's Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10248994-0001.pdf↗
• December 8, 2023•Document ID: 10247168

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT

  Mfr Comm. #:

  SSM 52127

  Date Added:

  December 11, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit no audio playback from the AM, FM radio stations and/or a black center display screen and right side infotainment display when the vehicle is transitioned from transport to normal mode. When the audio volume control knob is rotated, the center display screen may or may not show visual change with no change in audio volume. To correct the condition, perform a manual SYNC module (APIM) reset. Press and hold the audio volume control knob (located on top of the center console) for 10-seconds and release the button - appearance of the welcome animation is an indication that the audio system is resetting. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Make sure the issue is resolved before releasing the vehicle to the customer.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247168-0001.pdf↗
• December 8, 2023•Document ID: 10247167

  Service Bulletin/Repair Instructions
  LANE DEPARTURE:SOFTWARE; LANE DEPARTURE

  Mfr Comm. #:

  SSM 52126

  Date Added:

  December 11, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus full hybrid electric vehicles (FHEV) may set a diagnostic trouble code (DTC) U053B:86 in the secondary on-board diagnostic control module C (SOBDMC) when a diagnostic self-test is performed. This may be due to a communication error between the image processing module A (IPMA) and SOBDMC. Replacement or reprogramming of the IPMA and/or SOBDMC will not resolve this condition. U053B:86 should be ignored and no further service action is required if no other DTCs are present in the IPMA and/or SOBDMC, the IPMA is configured correctly, no warning indicators are illuminated while the engine is running, and no symptoms present.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247167-0001.pdf↗
• December 8, 2023•Document ID: 10247166

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Mfr Comm. #:

  SSM 52125

  Date Added:

  December 11, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U3000:49 in the camera module-rear (CMR) when a diagnostic self-test is performed. This may be due to the system triggering a shared variable and then enters a timeout reset process. The history state DTC U3000:49 has no effect on functionality. Replacement or reprogramming of the CMR will not resolve this condition. Engineering is currently working on a solution and a software update is expected in Q2 2024. Continue to monitor OASIS for additional information.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247166-0001.pdf↗
• December 8, 2023•Document ID: 10247165

  Service Bulletin/Repair Instructions
  LANE DEPARTURE; LANE DEPARTURE:SOFTWARE

  Mfr Comm. #:

  SSM 52124

  Date Added:

  December 11, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) B1578:89 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to an internal module chip reboot that will recover by itself. B1578:89 has no effect on functionality. Replacement or reprogramming of the IPMA will not resolve this condition. Engineering is currently working on a solution and a software update is expected in Q2 2024. Continue to monitor OASIS for additional information.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247165-0001.pdf↗
• December 8, 2023•Document ID: 10247164

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 52120

  Date Added:

  December 11, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U0422:00 in the all-wheel drive (AWD) module when a diagnostic self-test is performed. This may be due to a communication error between the body control module (BCM) and AWD module. Replacement or reprogramming of the BCM and/or AWD module will not resolve this condition. U0422:00 should be ignored and no further service action is required if no other DTCs are present in the BCM and/or AWD module, the BCM is configured correctly, no warning indicators are illuminated while the engine is running, and no symptoms present.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247164-0001.pdf↗
• December 8, 2023•Document ID: 10247163

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 52119

  Date Added:

  December 11, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U211B:87 in the remote function actuator (RFA) module when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified limit. U211B:87 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the RFA module will not resolve this condition. U211B:87 should be ignored and no further service action is required if no other DTCs are present in the RFA, no warning indicators are illuminated while the engine is running, and no symptoms present.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247163-0001.pdf↗
• December 8, 2023•Document ID: 10247162

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

  Mfr Comm. #:

  SSM 52118

  Date Added:

  December 11, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U211B:87 in the anti-lock brake system (ABS) module when a diagnostic self-test is performed. This may be due to a module communication error within a specified timeframe. U211B:87 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the ABS module will not resolve this condition. Engineering is currently working on a software update which is expected in Q1 2024. Continue to monitor OASIS for additional information.

  Associated Products (1)

  2024 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247162-0001.pdf↗