Lincoln Nautilus Service Bulletins
447 manufacturer communications on file.
- June 16, 2023•Document ID: 10237977Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51725
- Date Added:
- June 21, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (66)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger+ 46 moreAssociated Documents - June 6, 2023•Document ID: 10238726Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- 23OTASU4P3NAUT
- Date Added:
- July 6, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update 4 P3 for 2021- 2022 Nautilus vehicles is now available. Quality improvements include: - Key fob access to vehicle during update. - Pre-conditioning pop up alerts.
Associated Products (2)Associated Documents - May 26, 2023•Document ID: 10236688Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51665
- Date Added:
- May 29, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.
Associated Products (25)2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Edge2021 Ford Explorer2021 Ford F-1502021 Lincoln Aviator2021 Lincoln Nautilus2020 Ford Edge2020 Ford Explorer+ 5 moreAssociated Documents - April 4, 2023•Document ID: 10235153Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SSM 51536
- Date Added:
- May 4, 2023
- Manufacturer:
- LINCOLN
SummaryFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (350)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 330 moreAssociated Documents - April 3, 2023•Document ID: 10235743Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- 23OTASU4P2NAUT
- Date Added:
- May 5, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update 4 P2 for 2023 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved connectivity with the Lincoln Connect application. - Improved ability to perform remote commands.
Associated Products (1)Associated Documents - March 29, 2023•Document ID: 10233584Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 23-2049
- Date Added:
- April 4, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
Associated Products (13)Associated Documents - March 27, 2023•Document ID: 10233940Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA SU4 P1 U540
- Date Added:
- April 6, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update 4 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved vehicle accessibility during OTA update. - Improved messaging if pre-conditions aren't met.
Associated Products (1)Associated Documents - March 22, 2023•Document ID: 10233581Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- TSB 23-2028
- Date Added:
- April 4, 2023
- Manufacturer:
- FORD
SummarySome 2022 Edge/Nautilus vehicles built on 18-Jul-2022 and through 04-Aug-2022 equipped with all-wheel drive (AWD) and a 2.0L engine may experience the fuel tank not filling up beyond half full, small amount of fuel leaking from the vapor line connection, vehicle hard to start, and/or vehicle stalling after start. This may be due to a disconnected fuel vapor line inside the fuel tank. To correct the condition, follow the Service Procedure to reattach the fuel tank vapor line inside the fuel tank.
Associated Products (2)Associated Documents - March 15, 2023•Document ID: 10233738Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 51449
- Date Added:
- April 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (55)2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport+ 35 moreAssociated Documents - March 9, 2023•Document ID: 10233587Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 23-2075
- Date Added:
- April 4, 2023
- Manufacturer:
- LINCOLN
SummarySome 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. To correct the condition, follow the Service Procedure steps to replace the oil pan with a new oil pan equipped with a press in place gasket.
Associated Products (11)Associated Documents - March 2, 2023•Document ID: 10233656Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51407
- Date Added:
- April 4, 2023
- Manufacturer:
- FORD
SummarySome 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (15)Associated Documents - February 24, 2023•Document ID: 10232482Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51385
- Date Added:
- March 4, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. The WSM replacement procedure has been updated to include the Engine Cooling System Draining, Vacuum Filling and Bleeding procedure found in Section 303-03A Engine Cooling - 2.0L EcoBoost (184kW/250PS) MI4, General Procedures as the final step. The block heater should not be tested unless all the air has been removed from the engine cooling system following this procedure.
Associated Products (13)Associated Documents - January 17, 2023•Document ID: 10231021Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 22B38
- Date Added:
- February 3, 2023
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Multiple Vehicle Lines Equipped with 8F35 Transmissions Transmission Replacement In all of the affected vehicles, the snap ring that is used to hold the 8F35 transmission clutch compression spring engaged was not fully seated in the assembly process. When the snap ring is not fully seated, the transmission will function as if the C clutch is partially engaged. The customer may experience rough shifts until the transmission can adapt to the clutch performance. There is a potential long term durability concern associated with the compromised function of the clutch.
Associated Products (6)Associated Documents - January 15, 2023•Document ID: 10231324Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 23OTASU3P1NAUT
- Date Added:
- February 6, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update 3 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: - Change to low power mode rearview camera distortion when the vehicle is shut off and restarted quickly without opening the vehicle doors.
Associated Products (2)Associated Documents - December 16, 2022•Document ID: 10228876Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 51261
- Date Added:
- January 6, 2023
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (145)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-350+ 125 moreAssociated Documents - December 12, 2022•Document ID: 10228866Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51248
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (29)2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Lincoln MKX2019 Lincoln Nautilus2019 Lincoln Navigator+ 9 moreAssociated Documents - November 1, 2022•Document ID: 10226935Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Mfr Comm. #:
- TSB 22-2419
- Date Added:
- December 2, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is pressed once the vehicle is below the speed threshold of 6 mph (10 km/h) (Edge Only), Android Auto connection concerns, Apple CarPlay connection concerns, center display screen freezing/locking up, windows media audio (WMA) files not playing properly from a universal serial bus (USB) device, intermittent blank center display screen, Bluetooth connectivity concerns, incorrect Owner's Manual language for French, frozen or delayed touch response for center display screen. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen
Associated Products (5)Associated Documents - November 1, 2022•Document ID: 10226775Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- TSB 22-2404
- Date Added:
- November 30, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2150 and SSM 50970 to update the Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM), telematics control unit (TCU) or gateway module (GWM) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.
Associated Products (6)Associated Documents - October 24, 2022•Document ID: 10225444Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 22-2376
- Date Added:
- October 31, 2022
- Manufacturer:
- LINCOLN
SummarySome 2019-2022 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
Associated Products (11)Associated Documents - October 6, 2022•Document ID: 10222788Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 51120
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (124)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6502022 Ford F-7502022 Ford GT2022 Ford Maverick2022 Ford Mustang+ 104 moreAssociated Documents