Lincoln MKX Complaints

1,418 consumer complaints on file.

#10705266April 13, 2015
ENGINE, POWER TRAIN
WHEN I START MY CAR IT MAKES A CLUNK THEN WHEN I SHIFT IT INTO GEAR IT WILL GO INTO REVERSE BUT WILL CLUNK AND WHEN I PUT IT IN DRIVE AND I CAN'T GO OVER 5 MPH. IT'S HAPPENING MORE AND MORE STARTED ABOUT 3 YEARS AGO BUT WHEN I TOOK IT INTO THE DEALER NOTHING THEY COULD DO CAUSE IT WASN'T HAPPENING THEN. IT'S HAPPENED WHEN I'VE BEEN SITTING AT A LIGHT OR STOP SIGN AS WELL. WE WILL THEN UNHOOK THE BATTER FOR A FEW MINS AND THEN EVERYTHING IS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704242April 7, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WITHOUT WARNING OR DRIVER ACTION, VEHICLE SHIFTS INTO HIGH GEAR AND REMAINS THERE FOR SOME PERIOD OF TIME WHILE WARNING LIGHTS COME ON INCLUDING, ENGINE, AIRBAGS AND OTHERS, ODOMETER AND SPEEDOMETER GO BLANK OR DISPLAY ERROR. THIS CONDITION HAS LASTED FROM 4 MIN TO 20 MIN AND HAS HAPPENED APPROXIMATELY 20 TIMES SINCE FIRST INCIDENT. SOMETIMES SHUTTING OFF VEHICLE AND RESTARTING AFTER SEVERAL MINUTES SEEMS TO HELP BUT UNTIL THE PROBLEM CORRECTS ITSELF, PUTTING IT IN GEAR RESULTS IN A BANG AND JOLTS THE VEHICLE AS IT GOES INTO HIGH GEAR. WHEN IN HIGH GEAR, THE VEHICLE HAS NO POWER UNTIL IT REACHES HIGHER SPEEDS. AT SPEEDS BELOW 55, THE VEHICLE DOES NOT RESPOND WELL TO PRESSING THE ACCELERATOR. IT BECOMES DANGEROUS WHEN ENTERING OR CROSSING AN INTERSECTION AND IT GOES INTO HIGH GEAR ON ITS OWN. THE INTERNET HAS MANY POSTS OF THIS PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703730April 4, 2015
ELECTRICAL SYSTEM
DOOR AJAR (DRIVER'S SIDE) INDICATOR ILLUMINATES WHEN DOOR IS CLOSED. MULTIPLE OCCURRENCES OF THIS ISSUE ARE DOCUMENTED ON INTERNET. WHEN THIS OCCURS THE FOLLOWING SYSTEMS ARE AFFECTED: * DOOR LOCKS - CANNOT BE LOCKED FROM DRIVER OR PASSENGER AUTOMATIC DOOR LOCK BUTTON. WHEN ATTEMPTED ALL DOOR LOCKS AUTOMATICALLY UNLOCK AGAIN. AUTO LOCKING SAFETY FEATURE IS EFFECTIVELY DISABLED. WORK AROUND IS TO MANUALLY LOCK ALL DOORS. * INTERIOR LIGHTING - DOME LIGHTS (INTERIOR LIGHTING) WILL NOT TURN OFF UNTIL VEHICLE IS MOVING AT 10 MPH OR FASTER WHEN DOOR AJAR ISSUE OCCURS. VISIBILITY WHILE MANEUVERING AT LOW SPEEDS AT NIGHT IS IMPAIRED AND INCREASES POTENTIAL FOR ACCIDENTS IN AREAS SUCH AS PARKING LOTS. NO KNOWN WORKAROUND. ADDITIONALLY, WHEN REMOTELY LOCKING CAR, MARKER LIGHTS AND INTERIOR LIGHTS REMAIN ON, UNKNOWN IF EXCESSIVE BATTERY DRAIN MAY OCCUR. * SECURITY SYSTEM - KEYLESS (TOUCH) LOCKING OF AUTOMOBILE DOES NOT WORK WHEN THIS ISSUE OCCURS. USING REMOTE LOCK ACTIVATES THE ALARM SYSTEM. THIS CAUSES RANDOM FALSE ALARM ACTIVATIONS. SECURITY SYSTEM CANNOT BE USED EFFECTIVELY. WORK AROUND IS TO KEEP CAR UNLOCKED. DUE TO THE NUMBER KNOWN SYSTEMS AFFECTED BY OPEN OR CLOSED STATE OF THE CAR DOORS, IT IS POSSIBLE THAT OTHER SYSTEMS INCLUDING SAFETY SYSTEMS COULD BE AFFECTED BY INTERMITTENT DOOR AJAR SENSOR FAILURE WHILE THE VEHICLE IS IN USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700942March 22, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
LEAKING TRANSMISSION FLUID FROM FRONT OF VEHICLE BY RADIATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695115March 18, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695010March 18, 2015
FUEL/PROPULSION SYSTEM
BROUGHT OUR 2007 LINCOLN MKX INTO THE DEALERSHIP IN EARLY 2014 COMPLAINING OF A GAS SMELL. WE WERE TOLD THAT THE GAS CAP WAS PROBABLY NOT BEING CLOSED FULLY. BROUGHT IT BACK IN JANUARY 2015 AFTER WE RECEIVED THE RECALL NOTICE, AND WAS TOLD THAT THEY HAD TO KEEP THE CAR BECAUSE OF THE ODOR. WE JUST FOUND OUT THAT IT MAY NOT BE UNTIL THE SUMMER OR FALL OF 2015 THAT IT CAN BE FIXED. WE GOT AN AWFUL RENTAL CAR, WHICH WHILE PAID FOR BY FORD, IS FAR FROM THE CAR WE BOUGHT. I'M INCREDULOUS THAT FORD A) CAN'T SIMPLY REPLACE THE FUEL TANK AND BRACKETS, B) HAS ALREADY TAKEN TWO MONTHS AND MAY TAKE SIX MORE, AND C) WON'T PROVIDE A COMPARABLE LOANER VEHICLE. DOESN'T FORD HAVE AN OBLIGATION, LEGALLY AND MORALLY, TO FIX THE PROBLEM EXPEDITIOUSLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694052March 13, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED MY 2007 LINCOLN MKX ON 12/01/2014 ON 12/13/2014 I FILLED MY GAS TANK DROVE HOME I WENT INSIDE FOR ABOUT 5 MINUTES WHEN I CAME OUT TO LOAD MY CAR FOR A TRIP I SMELLED A STRONG GAS ODOR. UPON FURTHER INSPECTION I FOUND THAT MY CAR HAD LEAKED GAS ALL OVER MY DRIVEWAY. THE LEAK WAS DUE TO A RECALLED GAS TANK. LINCOLN HAS SINCE HAD MY CAR. THAT WAS DECEMBER THIS IS MARCH. I TALKED TO LINCOLN THIS MONTH AND THEY ARE TELLING ME MY CAR WILL NOT BE FIXED UNTIL OCTOBER. THAT WILL BE 10 MONTHS IM PAYING FOR A PRODUCT I CANNOT USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694077March 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL AUGUST OF 2015. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693475March 11, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THE CONTACT NOTICED FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN DIAGNOSED THAT THE POWER TAKE UNIT FAILED AND CAUSED THE FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE POWER TAKE OFF UNIT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689487February 19, 2015
POWER TRAIN
I PARKED MY VEHICLE ON A SLIGHT INCLINE IN PARKING LOT, WHEN SHORTLY THEREAFTER, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. I HAD PARKED THE VEHICLE, WALKED TO THE BACK OF THE VEHICLE AND WENT INSIDE TO CONDUCT MY BUSINESS. THE FACT THAT THE ROLL BACK DID NOT HAPPEN AS I PARKED INDICATES THAT THE CAR WAS PROPERLY PARKED. BEING PERPLEXED AS TO WHY MY PARKED VEHICLE SUDDENLY ROLLED BACK I THEN DISCOVERED THAT THE FORD CO. HAD A RECALL ON SOME OF THEIR LINCOLN MKX 2014'S. MY VEHICLE MAY HAVE BEEN MANUFACTURED OUTSIDE OF THEIR CURRENT RECALL PERIOD; HOWEVER, THIS DOES NOT DICTATE THAT MY VEHICLE DID NOT EXPERIENCE THE SAME MALFUNCTION. MY SITUATION MATCHES EXACTLY THAT WHICH IS DESCRIBED IN THEIR ANNOUNCEMENT CONSEQUENCE SUMMARY. I AM CONFIDENT THAT THIS SITUATION IS EXACTLY AS DESCRIBED IN FORD RECALL 14S10/ CAMPAIGN NUMBER 14V393000. HOWEVER THE FORD CO. CONTINUES TO DENY THAT THIS WAS A RESULT OF THEIR RECALL PROBLEM . I HAVE SENT AN OFFICIAL LETTER OUTLINING MY SITUATION. STATUS UPDATE. 09/23/15. *JB UPDATED 01/07/16.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10682825February 11, 2015
WHEELS
CHROME PLATING ON THE PLASTIC WHEEL COVERS IS PEELING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682595February 10, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681529February 5, 2015
SUSPENSION
APPROXIMATELY 18 MONTHS AGO, I HAD THE LOWER CONTROL ARM REPLACED ON MY VEHICLE, AS IT WAS FOUND TO BE FAULTY AND COVERED UNDER WARRANTY. WHEN REPLACED, I WAS TOLD THAT I SHOULD NOT EXPERIENCE ANY ADDITIONAL PROBLEMS WITH IT. TODAY, I TOOK MY CAR BACK TO THE DEALERSHIP, AND I WAS TOLD THAT THE CONTROL ARM WAS FAULTY AGAIN AND NEEDS TO REPLACED. THIS TIME, IT'S NOT COVERED UNDER WARRANTY. IN READING MANY OF THE COMPLAINTS ABOUT THIS PARTICULAR MODEL YEAR, I NOTICE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE, WHICH LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT IN THE PARTS BEING USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680381February 1, 2015
SERVICE BRAKES
MY WIFE WAS DRIVING TO WORK AND TRIED TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR, SHE WAS A SUFFICIENT DISTANCE AWAY FROM THE OTHER CAR TO AVOID AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679798January 29, 2015
SEATS
EXCESSIVE PLAY IN SEAT ASSEMBLY, DRIVERS SEAT TRACK BAR WAS FOUND TO BE DEFORMED THIS DEFECT ALLOWED SEAT TO MOVE BACKWARDS WITH ACCELERATION, FORWARD WHEN BRAKING. SEAT WAS REPAIRED BY CERTIFIED MECHANIC AND IS NOW IN OPERATING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678752January 25, 2015
ELECTRICAL SYSTEM
WENT FOR A WALK WITH 4 YEAR OLD SON AT THE MOUNTAIN, CAME BACK TO A MELTED MKX. FIRE DEPARTMENT CAME. WITH IN A SPAN OF AN HOUR FIFTEEN MINUTES, THE VEHICLE CAB HAD MELTED AND COOLED TO TOUCH. WE BARELY ESCAPED POSSIBLE DEATH HAD I BEEN DRIVING ON THE FREEWAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10678201January 22, 2015
FUEL/PROPULSION SYSTEM
FUEL LEAK DURING MAINTENANCE INSPECTION, DEALERSHIP GROUNDED CAR AND DID NOT RETURN TO ME. PROVIDED SMALL RENTAL CAR AT LINCOLN EXPENSE. AWAITING PART EVER SINCE, WITH NO ESTIMATE OF AVAILABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670575January 6, 2015
POWER TRAIN
THIS HAS ACTUALLY HAPPENED TO ME ONCE BEFORE ABOUT TWO MONTHS AGO, BUT AFTER IT HAPPENED AGAIN YESTERDAY I DECIDED TO TAKE MY CAR IN TO THE SHOP. I GOT IN AND STARTED MY CAR. WHEN I PUT IT IN REVERSE THERE WAS A PAUSE THEN A VERY LOUD 'BANG' AS I THOUGHT IT SETTLED INTO GEAR. BECAUSE I WAS BACKING OUT OF A DRIVEWAY THAT IS ON A HILL, I DIDN'T REALIZE THE CAR REALLY WASN'T FUNCTIONING. BUT WHEN I WENT TO PUT IT IN DRIVE, THERE WAS A PAUSE AGAIN AND THEN A VERY LOUD 'BANG'. THE CAR THEN PROCEEDED TO INCH DOWN THE STREET EVEN THOUGH I WAS APPLYING GAS. I TOOK IT TO AAMCO AND THEY TOLD ME AFTER RUNNING THE COMPUTER DIAGNOSTICS THERE WAS NOTHING THEY COULD FIND THAT WAS WRONG WITH THE CAR AND THAT THEY WANTED TO RUN SOME MORE TESTS. GOOD THING I HAPPENED UPON THIS SITE. I'M VERY DISAPPOINTED THAT LINCOLN / FORD COULD GET AWAY WITH PROBLEMS SUCH AS THIS WITHOUT A RECALL TO FIX A PROBLEM THEY KNOW HAS BEEN OCCURRING FOR YEARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669658January 2, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL OCTOBER OF 2015. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664452December 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE STALLED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR ON THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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