Lincoln MKX Complaints

1,418 consumer complaints on file.

#11046037November 14, 2017
AIR BAGS
RECEIVED NOTICE OF THE TAKATA RECALL AND CONTACTED SERVICE DEALERS RECOMMENDED. NO ONE HAS THE PARTS AS IT APPEARS THEY HAVE GONE BANKRUPT. WHEN AND IS THIS GOING TO BE RESOLVED AND BY WHOM? THIS RECALL WAS DATED JUNE 2016 AND I JUST GOT NOTICE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045669November 13, 2017
ELECTRICAL SYSTEM, POWER TRAIN
WHEN SHIFTING INTO "PARK" THERE IS A WARNING THAT APPEARS ON THE DASH AS "SHIFT TO PARK". THE "P" INDICATOR LIGHT WILL NOT ILLUMINATE AND DOES NOT ENGAGE SAFETY FEATURES ASSOCIATED WITH PLACING THE VEHICLE IN "PARK". THIS ALSO CAUSES THE DISPLAY TO STAY ON AND DRAINS THE BATTERY IF NOT CORRECTED. THIS IS A KNOWN ISSUE ADDRESSED ON TSB 15-0047 BUT SHOULD BE A SAFETY RECALL AS IT COULD LEAD TO A STRANDED MOTORIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045716November 13, 2017
AIR BAGS
"TAKATA RECALL", FOR 2 YEARS I HAVE BEEN RECEIVING INFO. REGARDING THIS RECALL AND FOR 2 YEARS HAVE BEEN CONTACTING THE DEALERSHIP, TO HEAR THE SAME THING OVER AND OVER THAT THEY STILL DO NOT HAVE THE PARTS TO REPLACE THIS AIRBAG, SO HOW MANY PEOPLE HAVE TO GET KILLED FROM THIS BEFORE THE PROBLEM IS RESOLVED. SOME ONE RAN A STOP SIGN AND RAN INTO MY CAR GOOD THING THE AIR BAG DID NOT GO OFF SINCE MY GRANDDAUGHTER WAS SEATED IN THE PASSANGER SEAT. COME ON PEOPLE TEND TO THIS ONCE AND FOR ALL. JUST COMPLAINING ABOUT THE SITUATION NOT REPORTING THE ACCIDENT, THERE FOR THE DATE LISTED BELOW IS THE DAY THAT I SENT THIS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045734November 13, 2017
AIR BAGS
TAKATA RECALL. NHTSA RECALL NUMBER: 16V384. MANUFACTURER RECALL NUMBER: 16S26. THE AIRBAG FAULT INDICATOR IS ON IN THE VEHICLE. I CALLED THE LOCAL FORD AND LINCOLN DEALERSHIP AND THEY TOLD ME THERE IS NO FIX FOR THE RECALL RIGHT NOW. THIS HAS BEEN A PROBLEM FOR MORE THAN A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045829November 13, 2017
EXTERIOR LIGHTING
DRIVING AT NIGHT HEADLIGHTS STARTED TO FLICKER AND THEN WENT OUT. 1ST LEFT SIDE THEN RIGHT SIDE. SOLDER CONNECTING HEADLIGHT ASSEMBLY TO ELECTRICAL WIRING DISSOLVED. PER FORD DEALERSHIP THE SOLDER IS DISSOLVING BECAUSE THE ELECTRICAL CIRCUITRY IN THE HEADLIGHT ASSEMBLY OVERHEATED CAUSING THE SOLDER CONNECTION TO FAIL. THIS HAPPENED THREE TIMES. THE FIRST TWO TIME THE DEALERSHIP RE-SOLDERED THE CONNECTION. THE THIRD TIME THEY HAD TO REPLACE THE HEADLIGHT ASSEMBLY WITH A NEW ER HEADLIGHT ASSEMBLY WITH UPDATED INTERNAL CIRCUITRY FROM MY CONVERSATION WITH THE FORD DEALERSHIP THIS HAD HAPPEN IN THE HIGHER END MODELS OF THE LINCOLNS THAT ARE A FEW YEARS OLD. WHY DID I HAVE TO WAIT FOR IT TO HAPPEN THREE TIMES BEFORE THEY TOLD ME IT IS AN INTERNAL DESIGN DEFECT OF THE HEADLIGHT ASSEMBLY. THE COST OF THE REPLACEMENT ASSEMBLY FOR BOTH SIDES IS AROUND $2,300. I GOT CAUGHT WITH THIS TWICE LATE AT NIGHT, I ORIGINALLY THOUGHT IT WAS THE HEADLIGHT BULBS. FORTUNATELY, I WAS STILL RELATIVELY CLOSE TO HOME, AND NOT HALFWAY INTO MY 180 TRIP I WAS STARTING OUT ON. THIS HAPPENED AROUND 4 IN THE MORNING WHEN I WAS DRIVING ON A RURAL HIGHWAY WITHOUT STREET LIGHTS. NOT VERY PLEASANT DRIVING WITHOUT HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045448November 12, 2017
AIR BAGS
DEALER STATED THEY DID NOT HAVE THEM IN STOCK ON 7-17-17. DEALER NEVER CALL BACK WITH DATE TO REPLACE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045330November 11, 2017
AIR BAGS
TAKATA INFLATORS. I HAVE RECEIVED 2 NOTICES AND KEEP CALLING LITHIA FORD LINCOLN IN FRESNO, CA AND THEY KEEP TELLING ME THEY DO NOT HAVE THE PARTS! WHAT AM I SUPPOSED TO DO? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045136November 10, 2017
AIR BAGS
TAKATA RECALL RECEIVED NOTICE OF A RECALL FOR 2007 MKX MARCH 2017 , WAS INSTRUCTED TO WAIT FOR A NOTIFICATION FOR AIR BAG REPLACEMENT. HAVEN'T HEARD A WORD FROM FORD SINCE. JUST RECEIVED ANOTHER NOTICE THAT TAKATA HAS FILED CHAPTER 11. I'VE CALLED ALL MY LOCAL DEALERS AND NO REPLACEMENTS ARE AVAILABLE AND THEY HAVE NO IDEA OF WHEN OR IF ANY PARTS WILL BE AVAILABLE. THIS IS MY MAIN TRANSPORTATION VEHICLE AND DONT FEEL SAFE DRIVING MY FAMILY IN THIS CAR WITH THE FAULTY AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045162November 10, 2017
AIR BAGS
SINCE RECEIVING THE NOTICE FOR THE TAKATA AIR BAG RECALL, THE NORM REEVES LINCOLN IN CERRITOS, CA. CONTINUES TO INFORM ME THAT THE AIR BAGS ARE NOT AVAILABLE. THEY CHECKED THE VIN # AND DETERMINED THAT THE PASSENGER AIR BAG IS AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045166November 10, 2017
AIR BAGS
TAKATA RECALL I WAS CONTACTED IN JULY 2016 ABOUT A RECALL INVOLVING MY TAKATA AIRBAGS. TO DATE I HAVE NOT BEEN PROVIDED ANY MORE INFORMATION IN REFERENCE TO WHEN THE PARTS WILL BE AVAILABLE AND ITS BEEN WELL OVER A YEAR. I HAVE SINCE BEEN NOTIFIED THE COMPANY HAS FILLED FOR BANKRUPTCY. SO I'M TRYING TO FIND OUT WHERE THIS LEAVES ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045171November 10, 2017
SERVICE BRAKES
MASTER CYLINDER FAILED AT 68K MILES 7/2017, PEDAL WENT TO FLOOR BUT CAR DID STOP.11/2017 ABS PUMP LEAKED, CAUSING CAR TO LOSE BRAKE FLUID. WAS CLOSE TO DEALERSHIP, WAS ABLE TO DRIVE IN WITH LIMITED BRAKING CAPACITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045234November 10, 2017
AIR BAGS
TAKATA RECALL: DEALER DOES NOT HAVE A REPLACEMENT PART. HAVE CHECKED BACK WITH THE DEALER NUMEROUS TIMES SINCE THE RECALL AND STILL HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044796November 9, 2017
AIR BAGS
TAKATA AIRBAGS BEEN WAITING SINCE JUNE 2016 FOR PARTS TO COME IN AND BE REPLACED STILL HAS NOT HAPPENED JUST SPOKE TO LINCOLN AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044866November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DOUG GRAY FORD INC AT (580) 928-3369 (800 N E HWY 66, SAYRE, OK 73662) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044887November 9, 2017
AIR BAGS
TAKATA RECALL: REPLACEMENT PARTS UNAVAILABLE AFTER MORE THAN 16 MONTHS AFTER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044878November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044720November 8, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (TUTTLE-CLICK FORD LINCOLN, 43 AUTO CENTER DR, IRVINE, CA 92618, (949) 472-5200) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS INCLUDED IN A MANUFACTURER SERVICE CAMPAIGN (14R02) FOR THE FUEL TANK SEAM LEAKS (07-08 EDGE-MKX - NON CORROSION ST-PROV). THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044764November 8, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044094November 7, 2017
AIR BAGS
THERE IS NO FIX , THIS IS OF HIGH IMPORTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044299November 7, 2017
AIR BAGS
TAKATA RECALL I HAVE CALLED EVERY AVAILABLE DEALER LISTED ON THE WWW.AIRBAGRECALL.COM WEBSITE AND NONE OF THEM HAVE THE PARTS. I AM CONCERNED ABOUT ARE SAFETY. HOW DO WE GET THIS RESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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