Lincoln MKX Complaints

1,418 consumer complaints on file.

#11064172January 22, 2018
ENGINE, STEERING
SO FAR THIS HAS HAPPENED NOW 4 TIMES. WHILE DRIVING MY CARE AT 35 MPH, MY CAR WILL LOSE ALL POWER AS WELL AS THE STEERING WHEEL WILL LOCK. MY CAR WILL BEGAN TO GO IN ITS OWN DIRECTION AND I HAVE TO BRING THE CAR TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC, PUT IT IN PARK AND TURN IT OFF AND START IT BACK UP AGAIN. I HAVE TWO CHILDREN AND LOSING NOT ONLY THE POWER OF THE VEHICLE BUT ALSO THE STEERING IS VERY CONCERNING. I HAVE CONTACTED LINCOLN AND THEY HAVE LET ME KNOW THAT THIS IS A VALID RECALL FOR OVER 83,000 VEHICLES MADE IN THE SAME YEAR BUT IT IS NOT ON MY VEHICLES RECALL LIST. I AM VERY CONCERNED ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064203January 22, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWE FORD SALES COMPANY (1041 SOUTH STATE STREET, GENESEO, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064225January 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SENTRY LINCOLN, 4080 MYSTIC VALLEY PKWY, MEDFORD, MA 02155) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063924January 20, 2018
POWER TRAIN
MY 2008 LINCOLN MKX STARTS CUTTING OUT AND CHUGGING AT THE SPEED OF 45 MPH YOU HAVE TO GIVE IT GAS TO GET IT UP OVER 50ISH TO COME OUT OF IT. IT WILL DO AGAIN AT TIME OUT ON THE INTERSTATE AROUND THE SPEED OF 60 MPH BUT AT THIS TIME THE ABS AND SKID LIGHT COME ON. I'M AFRAID WITH HAVING MY GRANDDAUGHTERS IN THE CAR THAT SOMETHING BAD WILL HAPPEN WHEN I'M OUT ON THE ROAD WITH THEM. I HAVE TAKEN IT TO THE FORD DEALERSHIP AND THEY WANT AN ARM AND A LEG AND WILL NOT JUST GIVE A SUGGESTION OR ADVICE, THE TRANSMISSION SHOP PUT A MACHINE ON IT BUT CAN'T DETECT ANY CERTAIN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063566January 18, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MALOUF FORD-LINCOLN INC (2210 ROUTE ONE NORTH, NORTH BRUNSWICK TOWNSHIP, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063618January 18, 2018
AIR BAGS
TAKATRA RECALL: STILL WAITING ALMOST A YEAR FOR THE FIX TO THE AIR BAG. FORD/LINCOLN AT CORPORATE AND LOCAL DEALER LEVELS HAVE SAME STORY, NO FIX AVAILABLE AND NO TIME LINE FOR WHEN IT WILL BE AVAILABLE, THIS IS REALLY GETTING OLD, TIRED OF THE CONTINUING RUN AROUND. I HAVE BEEN IN CONTACT AT LEAST 5 TIMES OVER THE PAST YEAR. IN THE MEANTIME, I AM DRIVING A POTENTIALLY DANGEROUS VEHICLE AND NOT ABLE TO SELL THE VEHICLE WITH AN OUTSTANDING SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063219January 17, 2018
AIR BAGS
"TAKATA RECALL" -- WE JUST GOT A LETTER FROM LINCOLN AND NOW WE CANNOT EVEN PUT A PASSENGER IN OUR RIGHT FRONT SEAT. WE CANNOT DRIVE OUR VEHICLE WITH TWO PEOPLE IN THE FRONT SEAT.. WHY THEY DO NOT OFFER US A LOANER VEHICLE I AM NOT SURE BUT RIGHT NOW THE VEHICLE DOES NOT MEET OUR NEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063291January 17, 2018
AIR BAGS
TL- CONTACT OWNS A 2007 LINCOLN MKX ----- RECALL BACK IN 2016 FOR PASSENGER SIDE AIRBAG -- PARTS NOT AVAILABLE UNTIL FEBRUARY 2018.... CONTACT STATED SHE RECEIVED LETTER FROM LINCOLN IN MAY OF 2016 AND RFECEIVED SECOND LETTER IN JULY OF 2017. CALLED LINCOLN DEALERSHIP WAS TOLD NOT TO USE PASSENGER SEAT UNTIL PARTS ARE AVAILABLE. MILEAGE ON VEHICLE IS 75000.. CONTACT CALLED LINCOLNS CUSTOMER RELATIONS CENTER AND GOT NO HELP . THEN CALLED BEASLEY FORD IN YORK PA - APRIL 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063025January 16, 2018
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE IN MARCH 2017. CALLED THE DEALER WHO ADVISED NO PARTS WERE AVAILABLE. I FOLLOWED UP AGAIN IN OCTOBER OF 2017 AND WAS TOLD NO PARTS AVAILABLE. WHEN CAN I EXPECT TO HAVE THIS SAFETY ISSUE REMEDIED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062871January 15, 2018
AIR BAGS
-TAKATA RECALL- I HAVE BEEN WAITING SINCE JUNE 2016 TO GET A POSSIBLY DEADLY AIRBAG REPLACED. NEITHER FORD OR LINCOLN CUSTOMER SERVICE CAN GIVE ME AN EXACT DATE THAT THE AIRBAG CAN BE REPLACED, THEY ARE ONLY SAYING POSSIBLY IN SPRING IN 2018. I DRIVE AROUND MY TWO YOUNG CHILDREN IN THIS VEHICLE ALMOST DAILY AND I AM WORRIED SICK OF BEING IN AN ACCIDENT. I HAVE ASKED SEVERAL DEALERS ABOUT LOANER VEHICLES UNTIL PARTS ARE IN, BUT I AM TOLD THEY ARE NOT. THEY ARE ALSO SAYING THAT AS LONG AS THERE IS NO ONE SITTING IN THE FRONT PASSENGER SEAT THAT THE AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT, HOWEVER MY HUSBAND WAS IN AN ACCIDENT (ALONE) IN A FORD FLEX JUST LAST YEAR AND ALL FRONT AND SIDE AIRBAGS DEPLOYED... SO I DO NOT KNOW IF I BELIEVE THEM, AND HAVE NO IDEA HOW THEY CAN GUARANTEE THAT STATEMENT IF A CAR IS IN A BAD ENOUGH ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062756January 15, 2018
AIR BAGS
REPAIR NOT YET AVAILABLE, UNABLE TO USE VEHICLE FOR PURPOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062608January 13, 2018
AIR BAGS
THE DEALERSHIP CANNOT FIX THIS RECALL BECAUSE THEY SAID THEY HAVE NO PARTS TO FIX IT THIS IS A UNSAFE MATTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061591January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PREMIER FORD LINCOLN (2120 US-45, COLUMBUS, MS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061951January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOORE FORD (1201 S MAIN ST, HARTFORD, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT WAS INFORMED THAT DUE TO THE BANKRUPTCY OF TAKATA, A CLASS ACTION WOULD HAVE TO BE FILED IN REGARDS TO THE OBTAINING OF THE PARTS IN ORDER FOR THE REMEDY TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061974January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY HOWELL FORD LINCOLN AT (770) 887-2311 (1805 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061984January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JUNE OF 2016. THE DEALER (LITHIA FORD LINCOLN OF FRESNO, 195 E AUTO CENTER DR, FRESNO, CA 93710) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061368January 9, 2018
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED IN JUNE OF 2016 THIS VEHICLE HAS AN ISSUE. NOW I AM TOLD NO FIX YET AND DON'T RIDE IN THE FRONT SEAT. THIS IS UNACCEPTABLE. WHAT ARE YOU DOING ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061381January 9, 2018
ENGINE
I WAS DRIVING ON THE ROAD ALL THE SUDDEN I HEARD A KNOCK IN THE VEHICLE AND BURNING SMELL WITHOUT ANY WARNING THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO A SAFE PLACE. I HAVE IT TOWED TO THE DEALER THE ENTIRE ENGINE HAS TO BE REPLACED BECAUSE THE COOLANT WAS GOING TO THE ENGINE WHICH WILL COST NEARLY $10,000.00. I STILL OWE OVER $18,000.00 AND ONLY HAVE THE CAR FOR A 1 YEAR. I CAN'T GET ANY HELP FROM THE FORD COMPANY OR THE DEALER. I AM A SINGLE PARENT THAT'S IN A TRUE DILEMMA NOT KNOWING WHAT TO DO. THE DEALER HAS DONE THE SERVICE IN THE CAR 2 MONTHS PRIOR TO THE ENGINE FAILURE. I KEPT THE SERVICE EVERYTHING IT'S DUE. I WAS DOING ALL THE RIGHT THING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11061138January 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061208January 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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