Lincoln MKX Complaints

1,418 consumer complaints on file.

#11245119August 19, 2019
SERVICE BRAKES
SOMEONE AT THE COMPANY EVIDENTLY DOES NOT UNDERSTAND THE AUTO ASSEMBLY PROCESS WHEREIN THE COMPONENT SUPPLIERS ARE REQUIRED TO WAREHOUSE COMPONENTS AND ASSEMBLIES FOR JUST IN TIME DELIVERY TO THE ASSEMBLY PLANTS. COMPONENTS AND ASSEMBLIES ARE STORED AND DELIVERED AS RETRIEVED , NOT IN ORDER OF MANUFACTURE, SO THE THE LAST PARTS DELIVERED MAY HAVE BEEN BUILT MONTHS BEFORE DELIVERY. BY SETTING A DEADLINE MANUFACTURE DATE OF MARCH 2013 FOR VACUUM BOOSTER ASSEMBLY YOU ARE ASSUMING THAT ALL THE DEFECTIVE PARTS HAVE BEEN PURGED FORM THE SYSTEM, WHEN THAT IS PROBABLY NOT THE CASE. SO MY 2013 LINCOLN MKX #2LMDJ6JK2DB[XXX] COULD POSSIBLY HAVE A VACUUM BOOSTER ASSEMBLY MANUFACTURED IN 2012, YET YOUR SYSTEM REFUSES TO ALLOW REPLACEMENT. THIS IS TOTALLY UNFAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244588August 17, 2019
UNKNOWN OR OTHER
HAS CARBON MONOXIDE IN THE CABIN ON HIGHWAY DRIVING . I HAVE A CO METER AS I HAVE HAD THE CAR IN TO DEALER 7 TIMES FOR SAME ISSUE & IT IS STILL NOT FIXED. THEY NOW CLAIM IT IS OK BUT STILL HAVE 15 PPM IN 10 MINUTES OF DRIVING ON HIGHWAY AND LEVEL STILL RISING. THEY SAY THIS IS AN ACCEPTABLE LEVEL. I OPEN WINDOWS & CO LEVEL DROPS TO 2PPM. THEN CLOSE WINDOWS & METER READS AGAIN IN 15 MIN 15PPM. THIS CAR IS NOT SAFE. & LINCOLN WILL NOT TAKE IT BACK. PLEASE CONTACT ME & TAKE CAR FOR TESTING IF YOU WISH I HAVE 3 MONTHS LEFT ON LEASE .THEN SOMEONE NEW WILL DIE DRIVING THIS NOT KNOWING THIS ISSUE. THIS HAS BEEN GOING ON FOR 2.5 YEARS DOES NOT HAVE ISSUE IN CITY DRIVING METER DOES NOT MOVE OVER 3PPM . ONLY ON HIGHWAY DRIVING. EVEN MORE WHEN CLIMBING GRADES . LEVELS GO UP TO 15PPM IN 5-8 MIN. THEN OF COURSE I OPEN WINDOWS. LAST FIX 8-15-19 THEY CLAIM TO HAVE FIXED A BAD BACK DOOR SEAL. DID NOT CHANGE LEVELS WHEN DRIVING ON HIGHWAY SAME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244537August 16, 2019
ENGINE
I WAS DRIVING AT 50 MPH ON A MAIN HIGHWAY WHEN SUDDENLY HEARD A BELL TONE, THE CAR BEGAN TO SLOW DOWN, THE ENGINE HAD SHIFTED INTO NEUTRAL AND THE MESSAGE CENTER STATED THE ENGINE WAS SHUTTING OFF. I STEERED TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THIS HAS LEFT ME QUITE SHAKEN AS WE HAVE ONLY OWNED THIS VEHICLE FOR A LITTLE OVER 2 WEEKS AND DO NOT KNOW WHAT TO EXPECT. WE HAVE SEEN THIS HAS OCCURRED WITH OTHER OWNERS, ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244401August 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 65 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO STAR LINCOLN (24350 WEST 12 MILE ROAD, SOUTHFIELD, MI, 48034, (248) 354-4900) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE BRAKE BOOSTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT BRAKES WERE PREVIOUSLY REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE BRAKE BOOSTER WARRANTY COVERAGE WAS FOR TEN YEARS AND 150,000 MILES. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243349August 12, 2019
VEHICLE SPEED CONTROL
MY FAMILY AND I WERE DRIVING ON I 20 FORT WORTH TX, DRIVING 60MPH. IT HAPPEN AGAIN WHILE DRIVING OUR 2013 LINCOLN MKX STARTED TO SLOW DOWN,WE KEPT PRESSING ON THE GAS PEDAL BUT NOTHING HAPPEN. WE WERE ABLE TO MOVE OVER TO THE FAR RIGHT HAND LANE. THIS INCIDENT TOOK PLACE SEVERAL TIMES THIS DAY AND WITH OUR CHILDREN IN THE CAR! ONE OF THE INCIDENTS ALMOST CAUSE AN ACCIDENT, BUT CARS WERE ABLE TO DIVERT AROUND US. CRAZY THING IS THAT NO WARNING LIGHTS HAD CAME ON NOR ARE ANY ON AT THIS POINT. WE HAVE TRIED PRETTY MUCH FOR MOST OF THE DAY TO FIND SOME SORT OF ISSUE WITH OUR VEHICLE. HAVE DISCOVERED THAT THIS IS AN ON GOING ISSUE WITH MOST OF LINCOLN MKX. NO WARNING OR ANYTHING, YOUR VEHICLE WILL START TO SLOW DOWN AUTOMATICALLY AT ANY MOMENT IN WHICH PUTS YOUR LIFE AND YOUR FAMILIES LIVES IN DANGER. YET AGAIN NO ONE SEEMS TO BE ADDRESSING THIS ISSUE. CONSUMER STATED I DO NOT KNOW EXACT MILEAGE AT INCIDENT, IT WAS ROUGHLY 4200. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP AND AN OIL CONSUMPTION TEST HAS BEEN STARTED AFTER OIL CHANGE. STICKER HAS BEEN PLACED ON WINDSHIELD FOR OIL CHANGE. SCHEDULED FOR 9286 MILES (5000 MILES OVER OIL CHANGE). VEHICLE WAS UNDER THE SERVICE MILEAGE WHEN THE STALL OCCURRED. NO WARNING LIGHTS OR NOISES BEFORE DURING OR AFTER EVENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242188August 7, 2019
SERVICE BRAKES
ON JULY 18, 2019, THE BRAKES ON MY 2013 MKX SUDDENLY BECAME VERY STIFF WITH POOR BRAKING WHILE DRIVING IN TOWN. I IMMEDIATELY TOOK IT TO A LOCAL SERVICE CENTER AND WAS INFORMED THAT THERE WAS A SAFETY RECALL ON THE 2013 MKX BRAKES AND IT WAS SUGGESTED I TAKE IT TO THE LOCAL FORD DEALERSHIP. I WENT DIRECTLY THERE (LESS THAN 1 MILE) IT WAS DIAGNOSED BY THE SERVICE WRITER TO BE A DEFECTIVE BRAKE BOOSTER (BRAKE PEDAL STIFF, THEN WHILE PRESSING THE PEDAL, IT WENT TO THE FLOOR, AND A WHISTLING NOISE WAS HEARD) I HAD THE BRAKE BOOSTER REPLACED THE FOLLOWING DAY, HOWEVER THAT WAS NOT THE ONLY PROBLEM. THE BRAKES WENT FROM STIFF WITH POOR BRAKING ABILITY TO ABSOLUTELY NO BRAKES AT ALL. INFORMED THAT THE PART NEEDED (ABS MODULE) IS ON NATIONAL BACKORDER-NONE CURRENTLY AVAILABLE IN THE UNITED STATES. MY CAR IS STILL AT THE REPAIR SHOP WAITING FOR THE NECESSARY PART TO COMPLETE THE BRAKE JOB. TODAY'S DATE IS AUGUST 7, 2019. THE PART IS ON EMERGENCY ORDER, THERE IS NO INDICATION AS TO WHEN THE PART WILL BECOME AVAILABLE. I AM STRANDED WITHOUT A CAR. I HAVE READ SEVERAL REPORTS OF EXACTLY THE SAME PROBLEM WITH THE 2013 LINCOLN MKX BRAKES AND SOME WERE RECALLED. I WAS INFORMED THAT MINE WAS MANUFACTURED IN MAY 2013 AND THE RECALL ONLY COVERED THOSE MANUFACTURED THROUGH MARCH 2013. I SEEMS OBVIOUS TO ME THAT THE PROBLEM WITH THE BRAKES WAS NOT RESOLVED AT THE MANUFACTURING PLANT, OR THE EXACT SAME ISSUE WOULD NOT STILL BE OCCURRING. THIS IS A SERIOUS SAFETY ISSUE. DO WE HAVE TO WAIT TILL DEATHS AND SERIOUS INJURIES OCCUR BEFORE FORD COMPANY WILL DO THE RIGHT THING AND RECALL ALL 2013 LINCOLN MKX. I HAD PLANS TO DRIVE MYSELF AND 2 GRANDSONS 300 MILES TO THE BEACH ON JULY 19, WE WERE ALL DISAPPOINTED THAT OUR VACATION HAD TO BE CANCELLED, BUT I SHUTTER AT THE THOUGHT OF DRIVING ON THE INTERSTATE AND SUDDENLY HAVING NO BRAKES. PLEASE DO THE RIGHT THING - RECALL 2013 MKX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241767August 5, 2019
ELECTRICAL SYSTEM
LEFT REAR DOOR AJAR SENSOR WILL NOT SHUT OFF. THE CAR CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. WE HAVE TO DISCONNECT THE BATTERY AT NIGHT TO STOP DRAINING THE BATTERY. THIS IS OBVIOUSLY A FLAW IN THE DESIGN SINCE THE SWITCH IS BUILT INTO THE DOOR LATCH. THE COST TO REPAIR THIS DESIGN FLAW HAS BEEN PUSHED OFF ONTO THE CONSUMER WHICH IS UNETHICAL AND WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241079August 1, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE SOUND. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 258,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240715July 30, 2019
ELECTRICAL SYSTEM
SMELL OF WIRES BURNING, SEAT BURNING SKIN, SCREEN AND OTHER ITEMS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240473July 29, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SUBJECT : GETTING A RAW DEAL ! JUST BOUGHT 2009 LINCOLN MKX. PROBLEMS ARE SURMOUNTING QUICKLY. FUMES IN CABIN RECALL IS CONNECTED TO TRANSMISSION FAILURE IN FORDS, LINCOLNS, MAZDA YEARS 2007 - 2013 APPROXIMATELY AS REPORTED. THE FUEL PUMP FAILS AND IS NOT EASILY REPLACEABLE. FORD IS AT FAULT FOR POORLY DESIGNING A $200 PART BEHIND A "TIMING CHAIN" WHICH REQUIRES REMOVAL BEFORE YOU CAN REACH THE FUEL PUMP TO REPLACE - COSTING THE CUSTOMER EXORBITANT AMOUNT OF MONEY TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233991July 22, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE TRAVELING ON INTERSTATE 90 A APPROX 60 MPH. THE VEHICLE STARTED SLOWING DOWN. I LOOKED AT THE SPEEDOMETER AND IT READ 0. SECONDS LATER THE DASH POWER FLASHED AND WENT COMPLETELY DARK. I'M HAD ABSOLUTELY NO POWER AT 60MPH ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO CRUISE ALONG AT MAKE IT TO THE NEXT EXIT AND STOP ON THE SIDE OF THE ROAD. ONCE STOPPED, I TOOK GEAR OUT OF DRIVE AND PUT IT IN PARK. I PUSH THE START BUTTON AND IT STARTED UP. FORTUNATELY, I WAS ABLE TO MAKE IT HOME BUT I WAS COMPLETELY TERRIFIED THAT IT WOULD HAPPEN AGAIN. SOON AS I MADE IT HOME, I BEGAN RESEARCHING LINCOLN MKX TO SEE IF THIS HAS HAPPENED TO ANYONE ELSE. TO MY HORROR, MANY LINCOLN MKX OWNERS HAVE REPORTED THE SAME PROBLEM. THERE IS NO RECALLS LISTED ON MY VIN. THIS VEHICLE IS A DEATH TRAP AND LINCOLN NEED TO ADDRESS THIS ISSUE IMMEDIATELY. PEOPLE HAVE DIED FROM THIS CRITICAL MALFUNCTION AND IF NOT SOMEONE'S DEATH WILL BE CAUSED. THIS VEHICLE IS A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232295July 16, 2019
SERVICE BRAKES
MY BRAKE BOOSTER WENT OUT. I DID FIND THAT THERE WAS A EXTENDED WARRANTY FOR SOME BUT MY VIN NUMBER DID "NOT" QUALIFY. SOUNDS LIKE A LIE TO ME. THIS IS A LIFE THREATENING. I AM NOT THE ONLY ONE WITH THIS PROBLEM AS OTHERS HAVE BEEN GIVEN THE EXTENDED WARRANTY COVERAGE. THE FACT THAT THIS IS WAS DONE ON SOME BUT NOT ALL, DOES NOT MAKE SAFETY SENSE TO ME. MY CAR WAS ASSEMBLED AT THE DESIGNATED SITE THAT HAD THE PROBLEM. I AM HAVING MY CAR REPAIRED AT A "NON-FORD" MECHANIC, SINCE THE LAST TIME I WENT TO A FORD DEALER, THE DEALER TRIED "THEFT BY DECEPTION" ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231921July 15, 2019
SERVICE BRAKES
BRAKE BOOSTER VACUUM LEAKS CAUSING BRAKES TO SQUEAL AND HISS THUS RENDERING VEHICLE UNSAFE STOP.. THE RECALL STARTS ON 2010 MODELS BUT THE RECALL SHOULD HAVE STARTED ON THE 2009S. I HAD TO REPLACE IT AND IT COST 700. NOW MY VEHICLE IS MECHANICALLY SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231622July 13, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS DRIVING ON INTERSTATE 69 IN HOUSTON, TEXAS WHEN I FEEL LT LIKE THE BRAKE PETAL WAS HARD TO PUSH AND ALSO HEARD A SOUND FROM THE DASH. THIS TERRIFIED ME SO I GOT OFF THE FREEWAY AND IMMEDIATELY LOOKED UP BRAKE CHECK LOCATION TO GO GET THE BRAKES CHECKED. I FOUND ONE 8 MILES AWAY AND DROVE THERE AND EXPLAINED TO A TECHNICIAN WHAT HAD HAPPEN. THE TECHNICIAN GOT INTO MY LINCOLN AND STEPPED ON THE BRAKE PEDAL AND SAID IT'S GOING ALL THE WAY DOWN TO THE FLOORBOARD AND HARD TO PUSH. AND HE ASKED ME IF IT FELT HARDER TO PUSH. I TOLD HIM YES. HE CHECKED THE BRAKES OUT AND TOLD ME IT WAS THE BRAKE BOOSTER. HE SAID WITH ONLY 41,700 MILES HE HIMSELF WOULD TAKE IT BACK TO THE DEALERSHIP. WE DON'T LIVE IN HOUSTON, AND WE WERE ON THE WAY HOME FROM HOUSTON AFTER MY HUSBAND HAVING SURGERY AND I NEEDED TO GET HIM HOME. WE HAD NO CHOICE BUT TO DRIVE HOME. I DROVE IN THE MIDDLE LANE AT 55 MPH AND KEEPING A DISTANCE IN FRONT OF ME. WHEN I WOULD USE THE BRAKE I WOULD HAVE TO START BRAKING WAY AHEAD WHEN SOMEONE WOULD CUT I FRONT IF ME BECAUSE THE BRAKES WERE BARELY WORKING. I BABIED THE BRAKES ALL OUR 4 HOUR DRIVE HOME. PLEASE INFORM ME WHAT CAN BE DONE. THIS SHOULD NOT BE HAPPENING TO A VEHICLE WITH ONLY 41,700 MILES. WE BOUGHT IT USED IN 2017 AFTER HURRICANE HARVEY. I'M THINKING THERE WAS A RECALL ON THE BRAKING SYSTEM AND IT WAS NEVER DONE BY THE PRIOR OWNERS AND THEY DECIDED TO SELL IT. THIS SHOULD APPLY TO THE LEMON LAW. BECAUSE WE WERE SOLD A DEFECTIVE VEHICLE. WE COULD HAVE BEEN KILLED DRIVING ON A BUSY INTERSTATE IN HOUSTON TX. TERRIFYING DRIVING HOME. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231310July 10, 2019
ELECTRICAL SYSTEM
WE HAD TAKEN OUR LINCOLN FOR WARRANTY WORK ON THE NAVIGATION/STEREO AND IT WAS DETERMINED A PART NEEDED TO BE ORDERED. WE WERE TOLD WE COULD DRIVE THE CAR WHILE WAITING ON THE PART TO ARRIVE BUT WHEN WE WENT TO PICK IT UP OUR CAR WOULD NOT START. THE DEALERSHIP CHARGED THE BATTERY AND RAN IT THROUGH SOME TESTS AND EVERYTHING CHECKED OUT SO WE PICKED IT UP THE NEXT DAY. ONE DAY LATER THE VEHICLE ONCE AGAIN WOULD NOT START. DEALERSHIP ONCE AGAIN CHARGED BATTERY AND RAN IT THROUGH TESTS AND ONCE AGAIN EVERYTHING CHECKED OUT. WE DECIDED TO LEAVE THE VEHICLE AT THE DEALERSHIP UNTIL THE PART FOR THE NAVIGATION/STEREO WAS REPLACED AND THEN PICKED IT UP. WE DROVE IT ABOUT A WEEK WITH ABSOLUTELY NO PROBLEMS UNTIL I WAS PULLING OUT OF A PARKING LOT INTO A STREET AND MY CAR LOST ALL POWER INCLUDING STEERING WITHOUT ANY WARNING. I MANAGED TO COAST INTO A SINGLE LANE SO I WASNT BLOCKING THE ENTIRE STREET. MY CAR WOULD NOT RESTART GIVING A MESSAGE ABOUT POWER FAILURE OR POWER OFF ON THE DISPLAY. I TRIED RESTARTING SEVERAL TIMES WHILE SITTING BLOCKING TRAFFIC INCLUDING TAKING THE KEY FOB OUT OF THE CAR COMPLETELY FOR A FEW MINUTES THEN PLACING IT BACK IN THE CAR HOPING SOMETHING WOULD RESET AND STILL HAD NO LUCK. A TOW TRUCK ARRIVED AND TOWED MY LINCOLN INTO THE DEALERSHIP WHERE IT STARTED RIGHT UP SO NO CODE COULD BE FOUND. THE DEALERSHIP HAS NO WAY TO FIX THE ISSUE WITHOUT CODES. I FEEL LUCKY THIS PROBLEM HAS ONLY OCCURED IN RELATIVELY CALM TRAFFIC AND NOT WHILE I WAS ON THE INTERSTATE WHERE THIS ISSUE COULD BE DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230721July 10, 2019
ELECTRICAL SYSTEM
STARTED HAPPENING IN 2015, "DOOR AJAR" INDICATOR STAYS ON WHEN DOOR IS CLOSED, CAUSES INDICATOR LIGHT TO FLASH BACK AND FORTH BETWEEN THAT AND "SHIFT TO PARK" NON-STOP WHEN IN MOTION. IT PREVENTS THE CAR FROM BEING LOCKED WHILE STATIONARY AND IN MOTION, DANGEROUS WITH KIDS IN CAR. AT TIMES DOME LIGHTS WILL NOT GO OUT WHEN VEHICLE IS TURNED OFF. THE ALARM GOES AT RANDOM TIMES WHILE PARKED AND OFF, LAST NIGHT EVERY 2 HRS STARTING AT 12 AM. HAVE COME OUT OF WORK TO FIND LIGHTS FLASHING FROM ALARM HAVING GONE OFF. AFRAID TO PARK IN GARAGE NOW BECAUSE OF FIRE HAZARD. KEY FOB MUST BE PUSHED TO UNLOCK DRIVERS DOOR BUT NOT PASSENGER SIDE. STARTING IN 4-19 THE NAVIGATION SCREEN WHEN IN REVERSE AND BACKING UP RANDOMLY GOES BLACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229749July 6, 2019
ENGINE
DURING HARD ACCELERATION, THE SMELL OF ROTTEN EGGS ENTERS THE CABIN REGARDLESS OF WHAT TYPE OF FAN IS BLOWING (AIR CONDITIONING - FRESH AIR OR RECIRCULATE). LINCOLN UNDER A TSB CLAIMED THAT THEY FIXED THE PROBLEM BY RESEALING THE REAR SEALS TO THE REAR HATCH. THE SMELL CONTINUES AND IF YOU DO RESEARCH, THIS IS A WIDESPREAD PROBLEM IN FORD EDGE'S, EXPLORER'S AND LINCOLN MKX'S. FORD DOESN'T SEEM TO THINK THAT EXHAUST ENTERING THE CABIN FOR WHICH THEY DO NOT HAVE FIX FOR IS WORTHY OF A SYSTEM WIDE RECALL. I SUSPECT THAT CARBON MONOXIDE AND OTHER POISONOUS GASES ARE ENTERING THE CABIN AND CANNOT BE GOOD FOR THE OCCUPANTS... THIS ISSUE WAS PRESENT FROM THE FIRST DAY I LEASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222984June 27, 2019
UNKNOWN OR OTHER
THE REAR CAMERA WORKS INTERMITTENTLY. AT TIMES THE VIEW IS UPSIDE DOWN OR RIGHT SIDE UP OR BLACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223016June 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
IN MAY AND JUNE OF 2019 ON 2 DIFFERENT OCCASIONS, OUR 2016 LINCOLN MKX IGNITION 'TURNED OFF' ON ITS OWN WITHOUT ANY INPUT BY THE DRIVER WHILE USING CRUISE-CONTROL ON A CROWDED HIGHWAY GOING 75 MPH! WHEN IT OCCURRED, A TEXT MESSAGE WAS DISPLAYED SUPERIMPOSED OVER THE TACHOMETER THAT READ: 'CAUTION: IGNITION TURNED OFF'. FORTUNATELY, WHEN IT TURNED OFF, THE CAR AUTOMATICALLY SHIFTED INTO 'NEUTRAL' INSTEAD OF 'PARK', WHICH IT DOES AUTOMATICALLY WHEN THE IGNITION SWITCH IS USED TO TURN THE CAR 'OFF'! AFTER IT SHUT OFF, WE COASTED IN 'NEUTRAL' WITHOUT POWER BRAKES OR POWER STEERING WHILE SURROUNDED BY MACK TRUCKS AND OTHER CARS. THANK GOD THERE WAS A SHOULDER ON THE ROADWAY WHERE WE COULD SAFELY PULL OVER. BEFORE WE COULD ATTEMPT TO RESTART THE CAR, WE HAD TO COAST TO A COMPLETE STOP, PUT THE CAR IN 'PARK', DEPRESS THE BRAKE PEDAL, AND PRESS THE IGNITION BUTTON. HAD WE BEEN IN A WORK-ZONE W/CONCRETE BARRICADES AND NO SHOULDER, WE COULD HAVE BEEN RUN OVER/KILLED BY A MACK TRUCK AND/OR OTHER CAR(S) APPROACHING FROM BEHIND AT HIGH SPEEDS. THE SERVICE MANAGER AT OUR LINCOLN DEALERSHIP SAID THEY HAVE NEVER HEARD OF THIS OCCURRENCE, BUT WE EASILY FOUND TWO (2) WEBSITES DISCUSSING THIS ISSUE REGARDING THE MKX. WE CAN ONLY WONDER HOW MANY PEOPLE MAY HAVE ALREADY DIED WITH NO EXPLANATION ABOUT WHY THEY WERE AT A FULL STOP ON A BUSY HIGHWAY. BECAUSE WE RESTARTED THE CAR, THE SERVICE MANAGER SAID THE "ERROR" HISTORY IN THE COMPUTER WAS ERASED - BAD PROGRAMING! BOTH TIMES OUR INCIDENTS HAPPENED, WE HAD BEEN DRIVING ABOUT AN HOUR ON THE HIGHWAY. THE CAR HAS BEEN 'IN THE SHOP' AT THE DEALERSHIP FOR 2 WEEKS, AND WE ARE STILL AWAITING AN EXPLANATION AND FIX. I'M NOT SURE I'LL EVER FEEL CONFIDENT/SAFE ENOUGH TO DRIVE IT AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222687June 26, 2019
VISIBILITY/WIPER
TAKATA RECALL: I GOT INTO MY MKX AND CLOSED THE DOOR AND THE REAR WINDSHIELD EXPLODED, THERE WERE NO DINGS OR CHIPS AND NOTHING HIT INTO IT. I'VE BEEN READING ONLINE AND IT LOOKS LIKE ITS A PROBLEM I CAN'T AFFORD TO HAVE IT FIXED AND I AM HOPING FORD WILL DO THE RIGHT THING. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKX