Lincoln MKX Service Bulletins (2018)
142 manufacturer communications on file.
- August 24, 2022•Document ID: 10218898Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 22N02
- Date Added:
- August 30, 2022
- Manufacturer:
- LINCOLN
SummaryCertain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake flexible hoses. If the brake fluid reservoir is depleted below a predetermined level, the brake fluid warning indicator light will illuminate. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration over time.
Associated Products (19)Associated Documents - July 29, 2022•Document ID: 10217028Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50975
- Date Added:
- August 2, 2022
- Manufacturer:
- LINCOLN
SummarySome 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
Associated Products (119)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport+ 99 moreAssociated Documents - June 21, 2022•Document ID: 10214832Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50873
- Date Added:
- June 30, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
Associated Products (86)2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Navigator2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape+ 66 moreAssociated Documents - May 24, 2022•Document ID: 10212957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50804
- Date Added:
- June 1, 2022
- Manufacturer:
- FORD
SummarySome 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (174)2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford E-4502023 Ford F-6502023 Ford F-7502022 Ford Bronco2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-550+ 154 moreAssociated Documents - April 27, 2022•Document ID: 10210816Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 50726
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (56)2021 Ford Bronco Sport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Ecosport+ 36 moreAssociated Documents - April 5, 2022•Document ID: 10210941Service Bulletin/Repair InstructionsEQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 50651
- Date Added:
- May 4, 2022
- Manufacturer:
- FORD
SummaryIn various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
Associated Products (110)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator+ 90 moreAssociated Documents - March 21, 2022•Document ID: 10209209Service Bulletin/Repair InstructionsSEATS; EQUIPMENT:MECHANICAL; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2104
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (123)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape+ 103 moreAssociated Documents - February 17, 2022•Document ID: 10208146Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 50502
- Date Added:
- February 23, 2022
- Manufacturer:
- LINCOLN
SummarySome 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
Associated Products (112)2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-150+ 92 moreAssociated Documents - December 23, 2021•Document ID: 10205694Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM 50375
- Date Added:
- December 27, 2021
- Manufacturer:
- FORD
SummarySome 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
Associated Products (126)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 106 moreAssociated Documents - December 14, 2021•Document ID: 10205482Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50346
- Date Added:
- December 26, 2021
- Manufacturer:
- LINCOLN
SummarySome 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (66)2021 Ford Edge2021 Ford Expedition2021 Ford Explorer2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-450+ 46 moreAssociated Documents - November 2, 2021•Document ID: 10203841Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 50251
- Date Added:
- December 7, 2021
- Manufacturer:
- FORD
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (54)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Edge+ 34 moreAssociated Documents - October 7, 2021•Document ID: 10202617Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
- Mfr Comm. #:
- SSM 50175
- Date Added:
- October 29, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software in the trailer module (TRM). To correct the condition, reprogram the TRM with the latest software of the appropriate Ford diagnostic scan tool. Use causal part 19H332 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (13)Associated Documents - September 24, 2021•Document ID: 10201635Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- TSB 21-2322
- Date Added:
- September 30, 2021
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbody of the vehicle while moving. This may be due to the movement of loose underbody shield fasteners which are attached to the underbody shields. To correct the condition, follow the Service Procedure to remove the assembly aid fasteners.
Associated Products (11)Associated Documents - August 27, 2021•Document ID: 10201050Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50067
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (134)2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang+ 114 moreAssociated Documents - August 25, 2021•Document ID: 10201034Service Bulletin/Repair InstructionsSERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
- Mfr Comm. #:
- SSM 50064
- Date Added:
- September 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (100)2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition+ 80 moreAssociated Documents - August 17, 2021•Document ID: 10201019Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
- Mfr Comm. #:
- SSM 50049
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
Associated Products (83)2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 63 moreAssociated Documents - August 16, 2021•Document ID: 10201013Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50039
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (133)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator+ 113 moreAssociated Documents - July 22, 2021•Document ID: 10199536Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB 21-2236
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (107)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Lincoln Nautilus2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford F-1502020 Ford F-250+ 87 moreAssociated Documents - July 5, 2021•Document ID: 10199502Service Bulletin/Repair InstructionsSTRUCTURE:BODY:BUMPERS
- Mfr Comm. #:
- SSM 49931
- Date Added:
- August 2, 2021
- Manufacturer:
- LINCOLN
SummarySome 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the rubber bump stops are in contact with the inner hood sheet metal. Using a piece of paper between the hood and the rubber hood stop, make sure the paper fits snug with hood closed. For claiming, use causal part number 16612 and applicable labor times from Section 12 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (16)Associated Documents - June 28, 2021•Document ID: 10198658Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 49914
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (29)2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Lincoln MKX2019 Lincoln Navigator2018 Ford Edge+ 9 moreAssociated Documents