Land Rover LR4 Complaints

139 consumer complaints on file.

#11465641May 22, 2022
ENGINE
Driving on the belt line in Madison, Wisconsin on Mother’s Day and the engine just completely lost power and shut off. THERE WAS ABSOLUTELY NO WARNING ANYTHING WAS WRONG WITH THE CAR, no warning lights, nothing. Had to coast down an off ramp where a cop sat behind us and just waited for the tow truck to arrive. Engine was locked in gear and would not even try to start, we are lucky we were close to an exit or we would have caused an accident for sure. The car could not be placed in neutral. Attached is a recall that is exactly what happened to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465573May 21, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465301May 19, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My car has a strong gasoline odor when I drive it as well as when I turn it off and park it. However, especially when parking. In addition, after refueling, the fuel gauge lags for a few minutes in terms of fuel level. As a result of these events, I searched online for vehicle recalls and came across the information on your page. As you suggested, I contacted the authorized Land Rover dealer. After multiple communications and several attempts to schedule an appointment to address the issue, they inform me that they do not currently have the parts in stock to address the issue that the vehicle presents. At the same time, they tell me that if I want to fix it as soon as possible, I must pay for the service and that they will reimburse me once they receive the "recall letter." I am currently awaiting information on the cost of the service, but I am doubtful of the dealer's explanation. I'd like to confirm with the NHTSA that this is the correct procedure. My current concern is that the high temperatures will result in a fire caused by a gasoline leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463486May 5, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated that previously there was an abnormal fuel odor inside the garage while the vehicle was parked. The vehicle was taken to the local dealer who replaced the fuel outlet flange and the failure was remedied. The contact was awaiting a permanent part replacement and reimbursement from the manufacturer. The failure mileage was 105,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461168April 18, 2022
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2011 LAND ROVER LR4. CONSUMER WRITES IN REGARD TO GASOLINE FUEL TANK ASSEMBLY SAFETY RECALL. THE CONSUMER REQUESTED TO REIMBURSED FOR THE FUEL TANK ASSEMBLY SAFETY RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460138April 8, 2022
POWER TRAIN
The contact owns a 2016 Land Rover LR4. The contact stated after reversing, he attempted to shift into drive(D) however, the gear shifter would not move and remained seized in reverse(R). There were no warning lights illuminated. The contact turned off the vehicle. The contact could not restart the vehicle as the gear shifter would not move into park(P). Upon investigating the issue online, the towing agent who arrived at the scene detached half of the console to reach the emergency release cable to move the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and informed the contact that the electronic switch needed to be replaced; however, the part was not available. The contact contacted several unknown dealers who confirmed that the part was not available. The vehicle was diagnosed but not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458844March 29, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457808March 22, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Land Rover LR4. The contact stated that the interior of the vehicle had a strong gasoline odor. The contact stated that the gasoline odor was increasingly strong after refueling the vehicle. Additionally, the contact stated that the gasoline odor was making his pregnant wife nauseous. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact later received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455522March 7, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover Discovery. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure and had the vehicle towed to their location. The dealer informed the contact that parts were not available. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454645March 1, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The contact owns a 2015 Land Rover LR4. The contact stated while attempting to park the vehicle, the gear shift selector seized in reverse while the contact was attempting to shift into drive. The contact stated that the failure was intermittent. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where the failure was diagnosed as a faulty gear shift selector. The independent mechanic informed the contact that the entire gear shift selector needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453472February 22, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Land Rover LR4. The contact stated while his wife was driving approximately 45 MPH, she started to smell a strong fuel odor. The contact stated no warning light was illuminated. The driver parked on the side of the road and saw a fuel leak near the front driver’s side door. The driver continued driving to the residence. The vehicle was towed to the local dealer, where it was diagnosed with needing the fuel pump to be replaced. The vehicle was repaired. The contact stated shortly after the repairs were completed, he received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The failure mileage was 115,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450732February 7, 2022
FUEL SYSTEM, GASOLINE:DELIVERY
The contact owns a 2012 Land Rover LR4. The contact stated that while operating the vehicle, the odor of fuel was present in the cabin of the vehicle. The vehicle was taken to the local dealer and the fuel flange was replaced. The contact later received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449595January 31, 2022
POWER TRAIN
The contact owns a 2014 Land Rover LR4. The contact stated that while his wife was operating the vehicle, the gear selector would not shift out of Drive. Additionally, the vehicle could not be driven in Reverse. The vehicle was towed to an independent mechanic who diagnosed that the drive shaft assembly and the transmission control module were faulty and needed to be replaced. The contact was informed that the driveshaft assembly was on back-order and currently unavailable. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447305January 13, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Land Rover LR4. The contact stated that upon taking his vehicle to an independent mechanic, the mechanic informed him that fuel had been leaking from the vehicle. The contact then took the vehicle to a dealer where he was given an estimate for repair. The contact then received a recall notice for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the contact was informed by the dealer that his vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446181January 4, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Land Rover LR4. The contact stated that while driving at 65-70 MPH with passengers in the vehicle, the passengers informed her that they were smelling a strong gasoline odor. The contact stated that as she arrived at her destination, she noticed a trail of gasoline. The vehicle was towed to the contact's residence and had not been driven since. The contact received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) and scheduled an appointment with the dealer; however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that she contacted the dealer again to follow up on the recall repair, but the dealer informed her that there was no recall on the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 226,000. VIN tool showed no open recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443273December 9, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not available. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437272October 19, 2021
FUEL/PROPULSION SYSTEM, ENGINE
Back in Feb 2019 my LandRover suddenly leaked a large amount of gasoline and then broke down. It stopped running and needed the fuel rail & line replaced & stabilizer bar and bushings & subsequencely complete engine replacement. I also had fluid in the engine and wrecked the engine requiring us to replace the engine.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11436135October 9, 2021
FUEL/PROPULSION SYSTEM
Strong fuel smell detected when vehicle is garaged. Smell fills garage. No evident visible leak. Smell isolated to the LR4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435852October 7, 2021
ENGINE, ELECTRICAL SYSTEM
I exited the highway and the vehicle was smoking. I traveled another 100 feet and the vehicle completely shut off. Smoke was pouring out of the engine compartment. I exited the vehicle and about a minute later the vehicle caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11435459October 4, 2021
FUEL/PROPULSION SYSTEM
I been having a fuel smell from under my 2011 LR4 for several months, which is now severe fuel leaking from the fuel tank, and no warning lights. I have contacted Land Rover to report because of the recall campaign, and was told that nothing can be cover under recall until notified or vin appears on recall. I have waiting for recall letters to be send out, don’t want to pay for repair and then have wait for refund of only. I am afraid to drive LR4 because of the fuel leak, don’t want the gas leak to accidentally be spark and cause fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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