Kia Sedona Complaints

2,536 consumer complaints on file.

#11101698June 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 KIA SEDONA. WHILE DRIVING 25 MPH, A VEHICLE RAN A STOP SIGN. AS A RESULT, THE CONTACT'S VEHICLE STRUCK THE OTHER VEHICLE'S FRONT DRIVER AND REAR PASSENGER SIDE DOORS. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11101535June 12, 2018
UNKNOWN OR OTHER
THE HORN JUST STOP WORKING!! CHANGED ALL FUSES AND STILL CONTINUE NOT TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101099June 11, 2018
SEATS
THE DRIVER'S SEAT BECAME UNSECURED ON THE FRONT SIDE, SO ONLY THE REAR OF THE DRIVER'S SEAT IS SECURED IN PLACE. IF I LEAN BACK OR ACCELERATE QUICKLY THE ENTIRE SEAT TILTS BACK. INITIALLY THIS OCCURRED WHEN I WAS STOPPED, AS I LEANED BACK TO REACH INTO MY POCKET TO GRAB MY WALLET. BUT NOW IT WON'T REFASTEN, SO IT OCCURS WHEN STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101192June 11, 2018
UNKNOWN OR OTHER
VEHICLE MPG IS NOT ACCURATE. STATES 18-24 MPG. WE ARE GETTING 17 MPG ON AVERAGE WITH SOME HIGHWAY DRIVING. FILLING UP TANK EVERY 4-5 DAYS ABOUT 15 GALLON OF FUEL EACH FILL UP. VAN IS NEW AND HAS 2500 MILES. FEEL THAT MILEAGE CLAIM IS NOT ACCURATE. 3.3L ENGINE. 2018 KIA SEDONA EX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100643June 9, 2018
ELECTRICAL SYSTEM
THE ALTERNATOR ON MY 2006 KIA SEDONA HAS BEEN REPLACED AT LEAST 4 TIMES BUT I BELIEVE 5 TIMES (I AM LOOKING FOR 2 MORE RECEIPTS). THE LATEST 3 REPLACEMENTS ARE: MILEAGE 104472 DATE 6/2/2018; MILEAGE 95255 DATE 3/23/16; MILEAGE 70121 DATE 2/28/2011. ALSO HAD VAN AT DEALER AND OTHER REPAIR SHOPS TO CHECK ALTERNATOR, ELECTRICAL PROBLEMS, BATTERY, ETC. SOME OF THE DATES THAT IT WAS AT THE KIA DEALER OR OTHER REPAIR FOR DIMMING LIGHTS, HEADLIGHTS DIMMING, ARE 2/12/2007 (15957 MILES); 7/24/2008 (38853 MILES); 11/24/2008 (43470 MILES); 4/21/2009 (48936 MILES); 3/14/2016 (94429). I HAVE BROKEN DOWN TWICE DUE TO ALTERNATOR WHILE OUT OF TOWN; ONE TIME IN ALABAMA, AND LAST WEEKEND IN OSAGE BEACH MO. BOTH TIMES I HAD TO HAVE ALTERNATOR REPLACED. BOTH CAUSED A LOT OF STRESS BECAUSE I HAD MY KIDS WITH ME AND IN ALABAMA WE WERE IN THE MIDDLE OF NO WHERE. THERE IS A PROBLEM WITH THIS VEHICLE SINCE AN ALTERNATOR SHOULD NOT NEED TO BE REPLACED SO MANY TIMES. I HAVE BEEN COMPLAINING ABOUT THIS VEHICLE SINCE ALMOST DAY ONE ABOUT SOMETHING STRANGE WITH THE ELECTRICAL SYSTEM. YOU CAN REVIEW THE DEALERS RECORDS REGARDING THIS. PERHAPS KIA SHOULD CONSIDER A POTENTIAL RECALL OR DIFFERENT ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100699June 9, 2018
AIR BAGS
AIR BAG LIGHT HAS GONE ON AND STAYS ON WHEN THE CAR IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100358June 7, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED THROUGH THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD FOR OBSERVATION AND THEN DRIVEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BOLT THAT HELD THE AXLE AND THE TRANSMISSION WAS LOOSE AND STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS TOWED TO NELSON KIA (4730 N VIRGINIA AVE, BASSETT, VA 24055, 855-666-3226) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100310June 7, 2018
UNKNOWN OR OTHER
THE POWER SLIDING DOORS HAVE CRUSHED ME TO THE POINT OF BRUSING MY RIBS. THEY DID NOT RETRACT WITH ME IN THE DOORWAY. SLIDING POWER DOORS FAIL TO RETRACT WHEN PRESSURE IS APPLIED AND SOMETIMES SPONTANEOUSLY CLOSE WITHOUT BUTTONS PUSHED OR HANDLES BEING TOUCHED (VEHICLE WAS SOLD TO US WITH DOCUMENTED DOOR NOISE ISSUES THAT WAS UNDISCLOSED TO US) DOORS WILL ALSO ALERT THAT THEY ARE OPEN WHILE DRIVING. DOORS CAN NOT BE OPENED UNLESS VAN IS IN PARK. WE HAVE HAD TO PULL OVER ON THE INTERSTATE PUT VAN IN PARK OPEN AND RECLOSE DOORS TO GET THE ALARM TO TURN OFF. ALL INTERMITTEN ISSUES THAT CANNOT BE DUPLICATED BUT HIGHLY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100313June 7, 2018
ENGINE
ENGINE OIL SENSOR LEAKING OIL AND ENGINE OIL LIGHT GOES OFF AND ON. ANY TIME ENGINE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099926June 5, 2018
WHEELS, AIR BAGS, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2015 KIA SEDONA. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THREE OF THE TIRES WERE FAULTY AND THE AIR BAGS WERE DISABLED. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND SHOOK. THE CONTACT CALLED THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THE COLLISION LIGHT BURNED OUT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A KIA DEALER AND THEY WOULD REPAIR IT FOR FREE. THE VEHICLE WAS TAKEN TO HUDSON KIA (36 WATER ST, JERSEY CITY, NJ 07305, (201) 380-1220) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE DISABLED BECAUSE OF THE SENSOR THAT NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE FRONT DRIVER SIDE TIRE AND BOTH REAR TIRES WERE FAULTY AND THE BELT WAS SEPARATING FROM THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,073.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098160May 27, 2018
ELECTRICAL SYSTEM, ENGINE
OUR 2007 LOW MILEAGE KIA HAD BEEN PARKED FOR OVER 24 HRS. WHILE SITTING IN OUR DRIVEWAY NOT RUNNING, NO KEYS IN IGNITION, CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE TRAVELLED TO MY STORAGE BUILDING. WE LOST EVERYTHING IN OUR STORAGE AND OUR VEHICLE. KIA ASSUMES NO FAULT. ATTACHED IS FIRE DEPARTMENT REPORT AND PICS OF THE DAMAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11097599May 23, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING 60 MPH, ALL THE DOORS ON THE VEHICLE INADVERTENTLY OPENED. THE CONTACT STATED THAT THE DOOR AUDIBLE INDICATOR WAS HEARD FREQUENTLY WHILE DRIVING AND WHEN THE FAILURE OCCURRED. THE CONTACT CALLED PLANET KIA AT (570) 382-3297 (3007 SCRANTON CARBONDALE HWY, BLAKELY, PA 18447) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT HAD NOT SCHEDULED THE APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,703.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097709May 23, 2018
STEERING
THERE BEEN WHINING NOISE DURING ACCELERATING AND DE-ACCELERATE SPEED, I HAD SOMEONE LOOK AND THOUGHT I WAS BRAKING SYSTEM. YESTERDAY MY SON WAS DRIVING IT AND TURNING RIGHT AND WE HEARD A POP, AND THE WHOLE STEERING WENT OUT. WE WERE ALMOST KILLED ON 134, HE ABLE BACK IT UP. HAD SOMEONE ELSE LOOKS AT IT RACK AND PINION. THERE BEEN MSNY CLAIMS AND NO RECALL WHY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096623May 17, 2018
UNKNOWN OR OTHER
WHEN VAN IS PUT IN PARK, THE LOCKS UNLOCK AUTOMATICALLY. WHEN WE STOP TO LET SOMEONE OUT OF THE VAN IT UNLOCKS, AND IT LOCKS ON IT'S OWN AFTER A MIN OR TWO WHEN WE GET OUT OF THE VEHICLE. I'VE BEEN LOCKED OUT WHEN GETTING GAS OR WALKING AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096625May 17, 2018
UNKNOWN OR OTHER
BACK HATCH DOOR OPENS WHEN IT WANTS TO, AND IT WON'T WHEN WE TRY THE HANDLE. ALSO, COLD WEATHER MAKES THE SLIDING SIDE DOOR(ENTRANCE TO THE BACK) FREEZES UP AND WON'T WORK. ALL THESE ISSUES WITH LOCKS, DOORS, EVER SINCE WE FIRST PURCHASED IT
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11094040May 15, 2018
ELECTRICAL SYSTEM
RECENTLY THE DRIVER SIDE MASTER SWITCH THAT OPENS/LOCKS ALL THE VAN DOORS OR MOVE ALL THE WINDOWS UP AND DOWN STOPPED WORKING. THE VAN ALSO CANNOT BE LOCKED FROM OUTSIDE WITH THE REMOTE. THE CAR HAS TO BE LOCKED AND OPENED MANUALLY BY THE KEY. THIS ISSUE WITH THE DRIVER SIDE MASTER SWITCH IS A MAJOR SAFETY ISSUE. TODAY WHEN WE WENT TO FILL GAS, WE FOUND THAT THE GAS TANK RELEASE BUTTON IS ALSO NOT WORKING. FORTUNATELY THE MECHANIC AT THE PUMP SHOWED US A WAY OF MANUALLY RELEASING THE CAP FROM THE TRUNK OF THE VAN WHICH ENABLED US TO FILL GAS TODAY. THIS IS A SERIOUS SAFETY ISSUE: NOT BEING ABLE TO OPEN THE GAS TANK COVER THE REGULAR WAY. NEITHER THE MECHANIC TODAY NOR ANOTHER MECHANIC WHO I HAVE USED FOR THE PAST 25 YEARS COULD FIGURE OUT WHAT IS WRONG ELECTRICALLY. THEY CHECKED THE FUSES AND RAN DIAGNOSTICS BUT NOTHING STOOD OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093656May 14, 2018
ELECTRICAL SYSTEM
ABOUT 2 YEARS AGO I TOOK MY VEHICLE TO THE SERVICE DEPARTMENT TO GET THE A/C HEATER CONTROL UNIT REPLACED UNDER FACTORY WARNING, THIS WAS AT 70,000 MILES, THEN AT ABOUT 130,000 I HAD TO GET IT REPLACED AGAIN, ONLY THIS TIME IT WAS NOT UNDER A FACTORY WARRANTY THE REPLACEMENT PART COSTS FROM $1200 TO $1500. I ENDED UP REPLACING IT MYSELF AND AS I BEGAN TO REPLACE THE UNIT I NOTICED SOMETHING DISTURBING. THE A/C POWER BUTTON HAD MELTED AND BURNT, THE CONNECTORS WERE NEVER REPLACED THE FIRST TIME KIA REPAIRED THE A/C CONTROL UNIT UNDER WARRANTY. I THEN KNEW WHAT THE PLASTIC BURNING SMELL WAS WHEN MIGHT A/C WAS TURNED ON. I ASKED THE KIA SERVICE TECHNICIAN WHY DOES THIS KEEP HAPPENING HE TOLD ME IT WAS BECAUSE I USED THE CAR FOR UBER AND THE SYSTEM WAS NOT DESIGNED TO BE RAN AS MUCH AS I DRIVE THE CAR, THE PICTURES ARE ATTACHED. IN APRIL OF THIS YEAR AT ABOUT 201,232 MILES MY FRONT BLOWER MOTOR STOPPED WORKING AS I WENT TO GET IT REPLACED, I NOTICED THE SAME ISSUED WITH THE CONNECTOR. THE PLASTIC CONNECTOR BURNT OUT AND SHORTED THE BLOWER MOTOR, AND JUST WHEN I THOUGHT THAT WAS A COINCIDENT, I UNPLUGGED THE BLOWER MOTOR RESISTOR TO CHECK IT AND FOUND THAT CONNECTOR THERE TOO HAD BEEN MELTING AND BURNING. I AM INFORMING YOU, OF THIS PROBLEM BECAUSE IT KEEPS HAPPENING IT SEEMS ABOUT EVERY 70K TO 80K MILES ON THE A/C CONTROL UNIT BECAUSE I AM ABOUT TO PUT A 4TH A/C CONTROL IN MY VEHICLE, I AM FEARFUL OF FIRE HAZARD/POTENTIAL THIS MAY CAUSE. THIS IS GETTING EXPENSIVE TO CONTINUE TO HAVE TO REPLACE/REPAIR PARTS BECAUSE THE CAN'T WITHSTAND HEAT. THE FIRST FOUR PICTURES ARE FROM THE A/C CONTROL UNIT THE LAST PICTURE IS FROM THE BLOWER MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090369April 26, 2018
ELECTRICAL SYSTEM
WHILE MY KIA SEDONA WAS PARKED IN THE DRIVEWAY. HAD BEEN PARKED ABOUT AN HOUR WHEN SMOKE SUDDENLY STARTED COMING FROM UNDER THE HOOD. SOON, THE ENTIRE FRONT END WAS ON FIRE AND LOCAL FIRE DEPARTMENT CAME AND PUT THE FIRE OUT. VEHICLE WAS A TOTAL LOSS. KIA COORPERATE SAYS IT'S NOT THEIR PROBLEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11089677April 23, 2018
ELECTRICAL SYSTEM
WHEN I BOUGHT THIS CAR I WAS NOT GIVEN ANY WARNINGS/INFORMATION ABOUT THE EDIBLE WIRING IN THE AUTO EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS AND LAWSUITS ABOUT THIS PROBLEM. I COULD FIND NOTHING IN THE PROVIDED LITERATURE. I AM A 73 YEAR OLD WIDOW AND I HAD RESEARCHED THIS CAR. IT RATED HIGH FOR SAFETY. I HAD TO HAVE A SAFE CAR. IN FEBRUARY,2018 WHILE I WAS ON THE ROAD WARNING LIGHTS ABOUT ABS APPEARED AND THE REAR WASHER DID NOT WORK. DIAGNOSED AS CHEWED WIRING. THE DEALERSHIP SAID NOT THEIR PROBLEM! A FEW WEEKS LATER THE CAR STALLED ON A HIGHWAY AND WARNING LIGHTS SAID ABS AND THE CRUISE CONTROL DID NOT WORK. A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. THE CAR FELL TO PIECES AS I WAS DRIVING. AGAIN DIAGNOSED AS CHEWED WIRING. AGAIN HAD IT REPAIRED AT MY EXPENSE. I RESEARCHED AND SPENT SEVERAL HUNDRED ON REPELLANTS, ETC. I HAD INSIDE THE CAR AND ALL AROUND THE CAR SURROUNDED WITH EVERYTHING I COULD FIND. I CALLED AN EXTERMINATOR BUT HE SAW NO EVIDENCE OF RATS. POSSIBLE SQUIRRELS. GAME CAM TOOK PICTURES OF RACCOONS. THOUGHT MAYBE I WAS SAFE. TWO WEEKS LATER NO WATER TO FRONT OR REAR WINDOWS. DEALER SAID ABOUT 8 INCHES OF THE WATER HOSE HAD BEEN EATEN. MY PREVIOUS CAR (CHEVY UPLANDER 2008) SAT IN THE SAME PLACE FOR OVER 3 YEARS AND NO WIRING PROBLEMS. RESEARCH SHOWED MOST CARS TODAY MADE WITH SOY-BASED WIRING THAT ATTRACTED RODENTS. I AM NOT SAFE DRIVING THIS CAR. THERE WERE NO WARNINGS ABOUT A KNOW PROBLEM. THE DEALER DENIES ALL RESPONSIBILITY AND THE MANUFACTURER CUSTOMER COMPLAIN DEPARTMENT WILL NOT RETURN MY CALLS. WHEN I CALL THEM THEY SAY "NOT THEIR PROBLEM". I SAY IT IS THEIR PROBLEM!! I WANT A BUYBACK OR AT LEAST WRAPPING ALL THE WIRING WITH REPELLANT TAPE, REFUND OF ALL MONEY SPENT IN REPAIRS AND PREVENTATIVES, A PROMISE TO FIX ANY FUTURE DAMAGE AND A MONETARY AWARD FOR ALL MY STRESS AND INCONVENIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083436April 5, 2018
SEATS
TL* THE CONTACT OWNS A 2010 KIA SEDONA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SEAT BACK RECLINED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KIA OF DES MOINES (4475 MERLE HAY RD, DES MOINES, IA 50310), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD HELP WITH THE REPAIR COST. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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