Kia Sedona Complaints

2,536 consumer complaints on file.

#11115622August 3, 2018
WHEELS
I WAS DRIVING ON ROUTE 55 WITH MY 2YR OLD DAUGHTER AND I WAS GOING 70MPH WHEN THE TREAD SEPARATED FROM THE TIRE CAUSING MY CAR TO FISHTAIL IN BETWEEN BOTH LANES ON THE HIGHWAY UNTIL I WAS ABLE TO GAIN CONTROL AGAIN AND GOT MY CAR TO THE SHOULDER OF THE HIGHWAY. THE DEFECTIVE TIRE IS A FIRESTONE WILDERNESS HT 225/70R15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115430August 2, 2018
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVENUE SW, SOUTH CHARLESTON, WV 25303) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 18V338000 (STRUCTURE, ELECTRICAL SYSTEM), BUT THE CONTACT STATED THAT THE REMEDY FAILED. THE CONTACT STATED THAT THE POWER SLIDING DOOR DID NOT AUTO-REVERSE AND CRUSHED THE CONTACT'S UPPER ARM. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11114766July 31, 2018
STRUCTURE:BODY
ME AND MY 2 YEAR OLD DRIVING IN THE MIDDLE OF THE FREEWAY WHEN THE HOOD HIT THE WINDSHIELD AND THANK GOD THE DRIVERS ON MY RIGHT SIDE HELP US GET OVER OR WE PROBABLY BE DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115013July 31, 2018
ELECTRICAL SYSTEM, ENGINE
OUR 2006 KIA SEDONA BEGAN EXPERIENCING INTERMITTENT NO CRANK CONDITION THAT LEFT US STRANDED MULTIPLE TIMES WITH KIDS IN THE CAR AND TOWING EXPENSES TO A MECHANIC ONLY FOR THE CAR TO START RIGHT UP AFTER GETTING THERE. THIS LEAVES THE MECHANICS SCRATCHING THERE HEAD AND SENDING IT BACK TO US. WE KNOW NOW THAT THE CONDITION IS CAUSED BY HIGHER THAN NORMAL RESISTANCE ACROSS THE BURGLAR ALARM RELAY LOCATED IN THE IN PANEL MODULE. THIS IS A NON-SERVICEABLE PART BY KIA AND IF FOUND DEFECTIVE REQUIRES THE ENTIRE MODULE TO BE REPLACED AT THE OWNERS EXPENSE. THE PART IN AND OF ITSELF IS CHEAP BUT BECAUSE IT IS A NON SERVICEABLE PART THE ENTIRE PANEL HAS TO BE REPLACED AT ABOUT $500. PLUS THERE IS NO GUARANTEE THAT THE DEFECTIVE PART WILL MALFUNCTION AGAIN. THE ISSUE WAS FIXED ON LATER MODELS MADE AFTER 2007. DESPITE KIA ACKNOWLEDGING THAT IT IS A PROBLEM, DUE TO NOT ENOUGH FIELD COMPLAINTS THEY REFUSE TO RECALL THE DEFECTIVE PART AND FIX THE MISTAKE ON 2006/2007 KIA SEDONA'S. THIS CAN HAPPEN AT ANY TIME AND LEAVE YOU STRANDED. TURNING OFF YOUR CAR AT THE GAS PUMP, TURNING OFF YOUR CAR ON THE SIDE OF THE STREET, TURNING OFF YOUR CAR AT THE SUPERMARKET, OR ANYWHERE COULD MEAN YOUR LEFT STRANDED! KIA HAS SENT OUT A TECHNICAL SERVICE BULLETIN TO THEIR DEALERSHIPS EXPLAINING THE CUSTOMER CONCERN. THIS WAS INTENDED TO HELP TECHNICIANS DIAGNOSE THE PROBLEM. HOWEVER THIS DOES NOT RESOLVE THE ISSUE THAT THEY HAVE CAUSED FOR THE 2006 2007 SEDONA'S THAT WERE MADE WITH THIS NON-SERVICEABLE RELAY. THE BULLETIN CLEARLY STATES THAT IF THE PART IS FOUND DEFECTIVE THAT THE WHOLE PANEL HAS TO BE REPLACED HOWEVER KIA DENIES ANY RESPONSIBILITY IN FIXING THE MISTAKE DESPITE FIXING IT AND LATER MODELS. I HAVE BEEN TOLD THAT IT IS BECAUSE THERE'S NOT ENOUGH FIELD COMPLAINTS FOR THEM TO WORRY ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113729July 30, 2018
AIR BAGS
2008 KIA SEDONA. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS OUT OF WARRANTY THEREFORE COULD THE COST WOULD NOT BE COVERED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113487July 25, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
POWER SLIDING DOORS DO NOT CLOSE ALL THE WAY MAKES A GRINDING NOISE WHEN IT IS CLOSING THE DOOR DOES NOT LATCH WHEN THE DOOR IS SUPPOSE TO BE CLOSED WHICH IN RETURN DOES NOT ALLOW THE DOORS TO LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113314July 24, 2018
AIR BAGS
AIR BAG LIGHT CAME ON OUT OF NOWHERE. VEHICLE WAS JUST STARTED WHEN THE LIGHT CAME ON AND WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113000July 23, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
PASSENGER SIDE SLIDING DOOR GRINDS WHEN ATTEMPTING ELECTRONIC CLOSURE. SOMETIMES IT DOESNT CLOSE COMPLETELY. ON THIS OCCASION, DOOR WAS COMPLETELY CLOSED, NO DOOR LIGHT ON, AND WHILE DRIVING ON THE HIGHWAY THE DOOR ELECTRONICALLY OPENED WHILE AT SPEED. OUR 2 YEAR OLD CHILD WAS IN HIS CAR SEAT ON THAT SIDE PROVIDING A LIFE-THREATENING SITUATION WITH THE OPEN DOOR. TOOK IT TO THE DEALERSHIP AND THEY SAID THE MOTOR NEEDED TO BE REPLACED, BUT EVEN IF THE MOTOR WAS FAULTY, UNDER NO CONDITIONS SHOULD THE DOOR OPEN WHILE AT SPEED. THE MANUAL SPECIFICALLY STATES THAT THE DOOR WILL NOT OPEN WHEN OPERATING OVER 5MPH, AND YET, IT DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113085July 23, 2018
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2008 KIA SEDONA. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, BOTH SLIDING DOORS WOULD OPEN WITHOUT BEING PROMPTED, AND WOULD NOT CLOSE WHEN SIGNIFICANT PRESSURE WAS APPLIED. THE FAILURE BECAME INCREASINGLY WORSE OVER THE PAST TWO YEARS. AN INDEPENDENT MECHANIC GREASED THE INTERIOR PARTS OF BOTH SLIDING DOORS, BUT THE FAILURE RECURRED. A DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,252.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112884July 22, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PASSENGER ELECTRIC SLIDING DOOR DOESN'T STAY CLOSED IT OPENS WHEN DRIVING DOWN THE ROAD. THE CHIME WILL SOUND WHILE DRIVING DOWN ANY ROAD AND THE DOOR AJAR LIGHT COMES ON. THE ELECTRIC PART DOESN'T WORK IT'S LIKE A LATCH ISN'T HOLDING THE DOOR CLOSED ANY LONGER. THE DOOR ACTUALLY HAS CAME OPEN WHEN I WAS MAKING A LEFT TURN. EACH TIME I TURN LEFT OR RIGHT THE DOOR CHIME WILL GO OFF. IT HAS HAPPENED MULTIPLE TIMES OTHER THAN THE DATE I'M REPORTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112219July 18, 2018
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
ON FEB. 25, 2018, WE PURCHASED A 2003 KIA SEDONA VAN FROM CITY START AUTO SALES IN PARADISE, CA. ALL FOUR TIRES AND THE SPARE WERE GOODYEAR INTEGRITY 215/70R15. THE TIRES READ MAX. PSI 44, BUT THE VAN SAID TO RUN AT 35 PSI. SO, ONCE A WEEK ON A COOL MORNING (BETWEEN 68-75 DEGREES OUTSIDE WITHOUT IT HAVE BEEN DRIVEN), MY WIFE OR I WOULD MAKE SURE THE TIRES WERE 34-35 PSI. DURING THIS 3 MONTH PERIOD, WE NOTICED NOTHING WRONG WITH THE TIRES. ON MAY 31, 2018, I WAS DRIVING FROM MY HOUSE IN MAGALIA, CA TO CHICO, CA. JUST AS I STARTED TO MERGE ONTO HWY 99 IN CHICO, I HEARD A THUMPING SOUND, THEN A BANG--TWICE. I IMMEDIATELY PULLED OVER AND SAW 2 TIRES HAD COMPLETELY BLOWN OUT AND ONE WAS SERIOUSLY SHOWING THE METAL BELT. I HAD TO PAY TO GET A TOW TRUCK OUT AND IMMEDIATELY PURCHASE 4 NEW TIRES. WE'VE HAD A LITTLE WORK DONE ON THE REAR-LEFT FENDER CONTINUED TO HAVE WEIRD SOUNDS COMING FROM THE LEFT REAR WHERE THE WORST BLOW OUT HAPPENED. I JUST HAVEN'T HAD TIME TO TAKE IT IN YET. I KNOW IT WAS HOTTER IN CHICO THAN AT MY HOME, BUT IT WAS PROBABLY IN THE UPPER 80'S AT THAT TIME. I HAD NO WARNING AND IF IT HAPPENED WHEN I WAS ON THE FREEWAY, IT WOULD'VE BEEN A DISASTER. THE TIRE COMPANY SHOWED US THE SPARE, SAID WE COULD USE IT AS ONE FOR A SHORT TIME, BUT EVEN IT IS SHOWING SOMETHING WRONG TO THE TIRE GUY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110969July 12, 2018
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2016 KIA SEDONA EQUIPPED WITH KUMHO CRUGEN TIRES, SIZE: 235/65R17 (NA). WHEN THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) FOR AN ALIGNMENT, THE CONTACT WAS INFORMED THAT THE BELTS WERE SEPARATING FROM THE THREAD ON ALL THE TIRES. THE TIRES WERE CHANGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110837July 11, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
IF YOU REMOVE PRESSURE FROM THE ACCELERATOR WHEN THE TRANSMISSION WANTS TO SHIFT SOMETIMES THERE IS A LOSS OF ACCELERATION AND THE VEHICLE WILL START SLOWING DOWN WITH THE ENGINE RUNNING WITH NO ENGINE WARNING LIGHT COMING ON. THIS INTERMITTENT PROBLEM HAS HAPPENED WHEN THE TRANSMISSION SHIFTS AT APPROX. 2, 9, 19, 25, 40, 55 AND 62 MPH. WHEN THIS HAPPENS THE ACCELERATOR BECOMES DISABLED, THE VEHICLE STARTS TO SLOW. TAPPING THE BRAKE WILL SLOW THE VEHICLE FASTER AND THE ACCELERATOR IS OK/ENABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110408July 10, 2018
STEERING, SUSPENSION
THERE IS A RECALL ON MY VEHICLE FOR THE CONTROL ARMS. I FOUND THIS OUT WHEN I DID A GOOGLE SEARCH BECAUSE MINE HAS BROKEN NEARLY COMPLETELY IN HALF AS I WAS DRIVING IT. I WAS ON A CITY STREET AND IT SNAPPED AS I WAS APPLYING THE BRAKES. AFTER THAT IT WAS GIVING ME ISSUES TURNING LEFT AND BRAKING. THE RECALL STATES THAT THE CONTROL ARMS WILL RUST AND BREAK WHICH IS EXACTLY WHAT HAPPENED. BUT APPARENTLY MY VEHICLE HAS A CANADIAN VIN NUMBER AND BECAUSE OF THAT KIA WILL NOT HONOR THE RECALL AND I HAVE TO GET IT FIXED MYSELF. I CAN EVEN PUT MY VIN NUMBER INTO THE KIA CANADA WEBSITE AND THE RECALL PIPS UP. THEY GAVE ME THE TOLL FREE NUMBER TO KIA CANADA WHICH I TRIED TO CALL BUT CAN'T GET THROUGH BECAUSE IT IS 'NOT AVAILABLE FROM MY AREA' IN MY OPINION KIA IS KIA. NO MATTER WHERE I AM AND WHERE MY CAR IS FROM. I SHOULDN'T HAVE TO GO TO CANADA TO FIX THE RECALL!! THE COMPANY AS A WHOLE SHOULD BE MORE CONCERNED WITH THEIR CONSUMERS AND ENSURE OUR SAFETY AND THAT IS NOT WHAT THEY ARE DOING! I HAD MY BABY IN THE CAR AND A COUPLE OTHER PEOPLE AND THIS COULD HAVE CAUSE GREAT INJURY TO ALL OF US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109830July 6, 2018
AIR BAGS
AIR BAG ALERT TRIGGERED. WAS VERIFIED BY KIA SERVICES DEPARTMENT. RECOMMENDATION TO CHANGE WOULD COST $ 2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109707July 5, 2018
STRUCTURE:BODY
THIS IS AN ONGOING INCIDENT AND ISSUE. THE MOTOR ON THE SLIDING DOORS IS NOT HIGH QUALITY AND GOES OUT VERY QUICKLY. IN MY CASE IN LESS THAN 2 YEARS, IN OTHER CASES I HAVE READ ONLINE SOME ARE IN LESS THAN A YEAR. WHEN THE MOTOR IS GOING OUT, THE DOORS WILL MAKE A LOUD NOISE UPON CLOSING AND APPEAR CLOSED. HOWEVER THEY ARE NOT PROPERLY LATCHED AND THEREFORE NOT PROPERLY SECURING THE PASSENGERS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103952June 26, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
POWER SLIDING DOORS MAKE LOUD GRINDING NOISES WHEN CLOSEING AND OPENING. IN ADDITION THE POWER SLIDING DOORS CONTINUED TO CLOSE ON ME WHILE I WAS TRYING TO PUSH IT BACK OPEN. CAR WAS PARKED IN THE DRIVEWAY AND OFF, MY FRONT PASSENGER PRESSED THE OVERHEAD PSD BUTTON BEFORE HE REALIZED THE KIDS HADN'T FINISHED CLIMBING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103652June 24, 2018
UNKNOWN OR OTHER
KIA HAS HAD A MINIMAL OF 9 ATTEMPTS TO RECTIFY MY BLINKERS NOT WORKING AND WHEN WORKING, THEY DID SO INCORRECTLY. THE DOORS WERE ALSO OPENING WITHOUT COMMAND AND SOMETIMES THE OPEN DOOR LIGHT INDICATES THE DOORS ARE OPEN WHEN NOT. THEY HAVE NOT BEEN ABLE TO FIX THIS. THEY HAVE MADE IT CLEAR THEY WISH TO CONTINUE TO DO THIS AND KIA EXECUTIVES LEAD MECHANIC IS IN AGREEMENT WITH ME THEY SHOULD HAVE RECALLED THIS VEHICLE AFTER THE FIRST TIME IT HAPPENED. THE DOORS OPEN WHEN MOVING AND NOT MOVING. I HAVE PLENTY OF VIDEO RECORDINGS TO VERIFY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103557June 23, 2018
STRUCTURE:BODY
THE VAN SLIDING DOORS DO NOT CLOSE PROPERLY. WHEN DRIVING, THE DOOR AJAR ALERT WILL LIGHT UP ON THE DASHBOARD. WE HAVE TO STOP THE CAR AND PUSH ON THE DOORS TO GET THEM TO CLOSE COMPLETELY. THE DOORS MAKE A LOUD GROANING SOUND WHEN THEY ARE CLOSING AND DO NOT CLOSE ALL THE WAY. THE DOORS WILL RE-OPEN EVEN AFTER YOU HAVE ATTEMPTED TO CLOSE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103377June 22, 2018
UNKNOWN OR OTHER
UVA SYSTEM ALLOWS MULIPLE ACCOUNT USERS PER CAR- AN ACCOUNT REQUIRES A VIN AND ACCESS TO THE CAR ONE TIME! WITH AN ACCOUNT YOU CAN TRACK THE CAR EVERY TIME THE DRIVER IS IN IT. DOES NOT TELL YOU WHEN AN ACCOUNT IS CREATED. CAN NOT TURN OFF THE GPS SYSTEM AND UVA CANNOT TELL ME HOW MANY ACCOUNTS ARE ASSOCIATED WITH A VIN. NOR CAN THEY ERASE THEM. SO THEORETICALLY EVERY PERSON WHO HAS STEPPED FOOT IN YOUR CAR - WEITHER IT'S A VALET, TIRE CHANGER OR A PREVIOUS OWNER/DRIVER CAN MONITOR YOUR LOCATION AND DRIVING HISTORY. KIA CANNOT GIVE ME A GOOD ANSWER ON HOW TO STOP IT OR RESET IT. I'M UNCOMFORTABLE SELLING THE CAR BECAUSE I'M AFRAID SOMEONE WILL BUY IT FOR THEIR TEEN. MONITORS CAR- THEN WHEN CARS OFF. IT SWITCHED TO MONITORING YOUR PHONE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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