Kia Sedona Complaints

2,536 consumer complaints on file.

#10222497March 27, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
WE ALSO DRIVE A KIA SEDONA WITH AUTOMATIC SLIDING DOORS AND WE TOO HAVE PROBLEMS WITH THEM. IT DOES NOT HAPPEN VERY OFTEN BUT WHEN CLOSING THE DOORS THE BOUNCE BACK AND DO NOT LATCH, LEAVING THE DOOR OPEN. ANOTHER TIMES WHEN YOU OPEN THEM THEY DO NOT OPEN ALL THE WAY AND LATCH. WE HAVE COMPLAIN ONCE ABOUT THE ISSUE AND THEY WERE FIXED FOR 1 MONTH MAYBE; BUT WE STILL HAVE THE PROBLEM AT LEAST 5-6 TIMES A MONTH. I KNOW THERE ARE MORE COMPLAINS ABOUT THIS ISSUE WITH THE SEDONAS AND IT SEEMS KIA-HYUNDAI ARE NOT COMING WITH A SOLUTION; BECAUSE I KNOW THE ENTOURAGES HAVE THE SAME ISSUE. I/WE LOVE THE VAN, GOOD POWER, COMFORTABLE, GOOD HANDLING BUT THE ISSUE WITH THE DOORS IS ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222372March 26, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT, SUSPENSION:REAR
EVERY 2-5 THOUSAND MILES THE ROTORS BECOME WARPED "EXCESSIVE LATERAL RUN OUT" PER KIA THE FRONT TIRES WEAR EXCESSIVELY, AND THE VEHICLE DOES NOT STAY ALIGNED. ALL THAT KIA WILL DO IS REPLACE THE FRONT ROTORS AND PADS UNTIL THE WARRANTY IS OUT THEN THE CONSUMER PAYS. AFTER HOURS OF RESEARCH ON LINE THE FRONT BREAKS ARE UNDERSIZED, CAUSING THE ROTORS TO OVER HEAT AND WARP. THE STRUTS SEEM TO HAVE A WRONG TYPE OF MOUNT SYSTEM AND HAVE TO BE REPLACED. KIA IS DOING NOTHING ABOUT THIS THEY STATE THAT IT IS DRIVING HABITS. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT THIS, MOST DO NOT KNOW HOW TO FOLLOW THROUGH TO GET ANYTHING DONE. KIA'S FINAL STAND IS THAT IT IS MY DRIVING HABITS. THEY ARE NOT TAKING RESPONSIBILITY FOR THE SAFETY FLAW IN THEIR ENGINEERING OF THE FRONT END BEING IN ADEQUATE FOR THE WEIGHT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222268March 25, 2008
WHEELS, TIRES
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD THUMPING SOUND. AFTER SHE INSPECTED THE VEHICLE, SHE NOTICED THE WHEEL AND TIRE DETACHED. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER; THEY WERE UNABLE TO DIAGNOSE THE FAILURE. AS OF MARCH 25, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222183March 24, 2008
SUSPENSION:REAR:AXLE:SPINDLE, WHEELS:HUB
I HAVE A 2004 KIA SEDONA EX, AND WAS RETURNING HOME FROM A FAMILY VACATION, WAS DRIVING ALONG AND HEARD A LOUD NOISE COME FROM THE BACK PASSENGER SIDE, THE VAN STARTED SHAKING AS IF I HAD A FLAT TIRE, I STARTED APPLYING MY BRAKES TO PULL OVER, THEN I HEARD A LOUD POP, THE BACK CORNER WENT DOWN. OUT MY REAR PASSENGER SIDE WINDOW I LOOKED AND SAW MY ENTIRE WHEEL FLYING THROUGH THE TREES ON FIRE. I HAD LITERALLY NO STOPPING POWER, LUCKILY I GOT MY VEHICLE STOPPED SAFELY BECAUSE I HAD MY FAMILY AND MOTHER IN LAW WITH ME AT THE TIME. I SEE THERE WAS A RECALL ABOUT THIS SITUATION, BUT I DON'T REMEMBER ANY NOTIFICATION ABOUT IT, AND NOW I HAVE TO PAY $2500 TO HAVE IT FIXED, THE SAME AMOUNT I PAID TO GO ON VACATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10222185March 24, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2005 KIA SEDONA. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE LEFT DRIVERS SIDE DOOR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONTAL AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE FRONT SEAT PASSENGER, SUSTAINED NECK AND BACK INJURIES. AS OF MARCH 24, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 18,500. THE DEALER INFORMATION WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10221789March 19, 2008
STEERING
TL*THE CONTACT OWNS A 2003 KIA SEDONA EX. WHEN THE CONTACT ATTEMPTS TO TURN THE STEERING WHEEL, IT WILL NOT AUTOMATICALLY RETURN TO THE PROPER POSITION. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER STATED THAT THE STEERING COUPLER ASSEMBLY WAS BEGINNING TO FREEZE. THE FAILURE IS CAUSED BY LACK OF LUBRICATION THAT CAUSES THE COUPLER ASSEMBLY TO RUST. AS A RESULT, THE STEERING COLUMN LOCKS INTO ONE POSITION. THE CURRENT AND FAILURE MILEAGES WERE 103,000. UPDATED 04/03/08: KIA DID NOT MAKE THE STEERING COUPLER ASSEMBLY WITH GREASE FITTINGS AND THE STEERING IS STARTING TO FREEZE UP INTERMITTENTLY MAKING IT IMPOSSIBLE TO GUESS WHEN IT'S GOING TO HAPPEN WHEN TURNING THE WHEEL WHILE DRIVING. IT'S VERY UNNERVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221432March 17, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING
I PURCHASED MY 2003 KIA SEDONA IN NOVEMBER 2005. SO FAR THE FOLLOWING HAVE BEEN REPAIRED OR REPLACED: FRONT HUB ASSEMBLY LEFT SIDE ONCE, RIGHT SIDE 2X'S, THE ALTERNATOR, THE WIPER MOTOR, TWO RECALLS, THE BATTERY, NOW AT 65,000 MILES THE TRANSMISSION IS SHOT AND NEEDS TO BE REPLACED AND THE TIMING BELT HAS BEEN REPLACED. HOWEVER THE WARRANTY COMPANY SAYS THEY WONT REPLACE IT BECAUSE THE COST OF THE REPAIR EXCEEDS THE VALUE OF THE CAR. THIS IS SIMPLY OUTRAGEOUS. I HAVE BROUGHT THE CAR TO THE DEALER FOR EVERY SERVICE NEEDED. TRANSMISSION, OIL FILTER ECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221140March 14, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS VAN HAS BEEN IN 5 TIMES FOR BRAKES THE ROTORS KEEP WARPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221241March 14, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE
MANUFACTURER DEFECT IN AIR CONDITIONING COMPRESSOR; I BOUGHT MY 2006 KIA SEDONA BRAND NEW IN DECEMBER. WHEN I BEGAN TO USE THE AC IN THE SPRING, THE DRIVER SIDE WAS NOT PRODUCING THE SAME COLD AIR AS THE PASSENGER SIDE OR THE BACK AC. I TOOK MY VEHICLE BACK TO DEALERSHIP TWICE, THE SECOND TIME I WAS TOLD THAT I MUST HAVE HAD A COLLISION WITH SOME ROAD DEBRIS AND CAUSED THE DEFECT. THEY STATED THEY PUT FREON IN AND "IT RAN OUT AS FAST AS WE PUT IT IN" ~ I STATED FREON IS A GAS ~ SHOULDN'T IT HAVE EVAPORATED? THEY SAID IT WOULD COST $1100 TO FIX IT, AND I STATED WHAT ABOUT MY WARRANTIES, THEY STATED THAT BECAUSE IT WAS MY FAULT THAT I HAD TO PAY. THEY TOLD ME TO CONTACT MY INSURANCE COMPANY, WHEN I DID THIS THE INSURANCE COMPANY STATED THAT IT WOULD BE LISTED AS A COLLISION AND MY INSURANCE PREMIUMS WOULD GO UP. WHEN I WENT TO PICK UP MY VEHICLE, I WAS DRIVING HOME IN 100+ DEGREE TEMPS, THROUGH RUSH HOUR TRAFFIC WITH MY INFANT; THE AC AIR WAS HOTTER THAN THE OUTSIDE TEMPERATURE. (I ACTUALLY MADE THE MANAGER OF THE STORE COME OUTSIDE TO FEEL THE AIR BEFORE LEAVING THE DEALERSHIP.) I TOOK MY KIA TO A SECOND DEALERSHIP WHO CLEARLY STATED AS SOON AS THEY LOOKED AT MY VEHICLE, "OH THAT IS A MANUFACTURER DEFECT", BUT SINCE THE DEALERSHIP (WHERE I BOUGHT MY KIA) HAD PUT INTO THE COMPUTER THAT I HAD CAUSED THE PROBLEM, KIA WOULD NOT WARRANTY MY PART. SO MUCH FOR THE WARRANTY AND EXTENDED WARRANTY!! NEEDLESS TO SAY, THE SECOND DEALERSHIP ADDED FREON AND MY VEHICLE STILL HAS COLD AIR, THAT WAS 9 MONTHS AGO! THE FIRST DEALERSHIP WAS ALSO SUPPOSED TO FIX MY HANDLES AND HOOD; WHEN I FIRST BOUGHT MY VEHICLE, THE HOOD PAINT WAS MESSED UP AND THE PLASTIC ON THE HANDLES WAS MELTED ON. IT TOOK 2 TRIPS TO THE DEALERSHIP AND THE WORKMANSHIP SUBSTANDARD! THEY SAID THEY WOULD CHANGE OUT MY HANDLES, INSTEAD THEY DECIDED TO REPAINT MY HANDLES, WHAT A JOB THEY DID!! THEY USED SPRAY PAINT AND GOT DROPLETS ALL ON MY INSIDE DOOR PANELS! I'M FINISHED WITH KIA PRODUCTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220308March 6, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR ON MY MINIVAN WOULD GET STUCK AND NOT RELEASE. I HAD TO THROW THE GEARSHIFT INTO NEUTRAL ONCE TO DISENGAGE IT. I TOOK THE CAR TO THE DEALERSHIP, THEY LOOKED AT IT AND SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. SIMILAR EPISODES HAPPENED AT LEAST THREE OTHER TIMES. THE LASE TIME WAS AS I WAS DRIVING UP MY DRIVEWAY INTO THE GARAGE WITH MY ONE YEAR OLD DAUGHTER IN THE VAN. THE ACCELERATOR WOULD NOT RELEASE AND WE CRASHED INTO THE INTERIOR WALL OF MY HOUSE. WE, FORTUNATELY, WERE NOT HURT BUT THERE WAS EXTENSIVE DAMAGE TO MY HOUSE AND THE VAN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10219515February 27, 2008
STEERING, POWER TRAIN, SEATS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2002 KIA SEDONA WITH STEERING FAILURE. CONSUMER STATES THAT MECHANIC TOLD HER THAT A BOLT FELL OUT AND COULD NOT BE REPLACED UNLESS THE ENTIRE STEERING SHAFT WAS REPLACED. CONSUMER STATES THAT WASN'T THE FIRST TIME THE STEERING HAS HAD PROBLEMS. *KB THE CONSUMER STATED DURING THE FIRST YEAR OF OWNING THE VEHICLE, THE TRANSMISSION FAILED ,THE DRIVERS SEAT MOTOR HAD TO BE REPLACED SEVERAL TIMES AND THE FUSE THAT CONTROLLED THE DASHBOARD LIGHTS MALFUNCTIONED ON A CONTINUOUS BASIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219258February 26, 2008
SEATS:MID/REAR ASSEMBLY
THE THIRD ROW BACK SEAT FOLDED WITH SUCH FORCE IT THROW ME INTO THE BACK OF THE SEAT IN FRONT OF ME. IT BRUISED MY FACE, MY TEETH CUT THE INSIDE OF MY MOUTH, MY FOREHEAD GOT A LUMP FROM THE FORCE OF THE IMPACT. WE WAS AT MY HOME GETTING READY FOR A TRIP SO IT WAS NOT TIME FOR THE SEAT BELTS. I HAD TO EAT SOFT FOOD FOR SEVEN DAYS, USE PEROXIDE MOUTHWASH FOR THE SORES AND USE ICE PACKS FOR SEVERAL DAYS. I CONTACTED KIA TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM STATING THAT IF THIS HAD BEEN A SMALL CHILD (I WEIGH 120) THERE COULD HAVE BEEN SOME SERIOUS FACIAL DAMAGE. I WAS TOLD THERE WAS NO RECALL FOR THE BACK OF THE SEAT FOLDING SO HARD AND THEY ASKED FOR ME TO SEND A FEW PICTURES OF MY FACE. AFTER VIEWING THE PICTURES I RECEIVED A CALL FROM KIA TO VERIFY MY ADDRESS FOR THEM TO SEND ME $100 TO 'MAYBE TAKE MY HUSBAND OUT TO DINNER'. I DECLINED SUCH AN OFFER AFTER THE 13 DAYS I'D BEEN THROUGH. I EXPLAINED MY CONCERN ABOUT SOMEONE GETTING HURT FROM THIS HAPPENING AGAIN AND MY INSURANCE COMPANY HAD TOLD ME TO REPORT THIS FOR FURTHER INVESTIGATION BECAUSE THEY WERE LIABLE FOR ANY INJURIES. THE KIA REPRESENTATIVE TOLD ME TO 'MAKE SURE I WARN ANYBODY THAT SEATS IN ANY OF THE BACK SEATS THAT THE BACK PART OF THE SEAT COULD FOLD WITH FORCE.' I SUGGESTED KIA BUY MY VAN SO THEY COULD REALLY FIND OUT WHY THIS HAPPENED AND THAT IT COULD NOT HAPPEN AGAIN. THIS WAS THE FIRST TIME I HAD EVER USED THE THIRD ROW OF SEATS AND HAD NO IDEA THE SEATS FOLDED SO FAST AND HARD. KIA DECLINED TO BUY MY VAN THEN OFFERED TO MAKE AN APPOINTMENT TO HAVE THE VAN CHECKED OUT AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10218833February 22, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2007 KIA SEDONA. THE CONTACT FEELS A LARGE AMOUNT OF VIBRATION IN THE BRAKES AND BRAKE PEDAL WHEN DEPRESSED. THE VIBRATIONS ARE ESPECIALLY NOTICEABLE WHEN TRAVELING DOWNHILL. THE DEALER MACHINED THE ROTORS IN AUGUST AND DECEMBER OF 2007, AND ALSO ON FEBRUARY 21, 2008. THE CURRENT MILEAGE WAS 10,600 AND FAILURE MILEAGE WAS 4,600. UPDATED 03/10/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218578February 19, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING 15 MPH, THE VEHICLE STRUCK A DIESEL TRUCK. THE AIR BAGS FAILED TO DEPLOY. THE FRONT DRIVER SIDE OF THE VEHICLE WAS DAMAGED. THE DRIVER'S HEAD WENT THROUGH THE WINDSHIELD. THE PASSENGER HAD GLASS IN HER HEAD AND WAS UNCONSCIOUS. THE VEHICLE WAS DESTROYED. THERE WAS SNOW ON THE GROUND BEFORE THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 28,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10217951February 13, 2008
TIRES:TREAD/BELT
BELT SEPARATION. THIS IS THE THIRD INCIDENT OF BELT SEPARATION ON THIS BRAND, TYPE OF TIRE ALL OF WHICH WERE PURCHASED AND MOUNTED IN 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218286February 8, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2005 KIA SEDONA OVER HEATED ON SEVERAL OCCASIONS. CONSUMER STATED THAT KIA TOLD HER TO PUT COOLANT AND WATER IN THE RADIATOR. WHEN IT OVER HEATED A SECOND TIME SOMEONE INFORMED HER OF A REAR COOLANT LINE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216562January 31, 2008
ENGINE AND ENGINE COOLING
I HAVE REPAIR PAPERWORK FROM THE TWO PAST OWNERS. THE KIA SADONA ENGINE DIES FOR NO REASON WHAT SO EVER. THIS HAS BEEN AN ON GOING ISSUE WITH THIS VEHICLE. TODAY, IT ALMOST GOT MY FAMILY KILLED BECAUSE IT STALLED AT AN INTERSECTION THEY WERE CROSSING THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216503January 30, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2007 KIA SEDONA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED AND BECAME STUCK AT APPROXIMATELY 60 MPH. THE CONTACT PLACED BOTH FEET ON THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE VEHICLE, BUT NOTHING HAPPENED. SHE THEN PROCEEDED TO KICK THE SIDE OF THE ACCELERATOR PEDAL FOR APPROXIMATELY ONE MINUTE BEFORE THE PEDAL RELEASED. THERE WAS NO CRASH. THE DEALER WAS NOTIFIED AND CONFIRMED THAT THE PEDAL STICKS AND WILL REPLACE THE ACCELERATOR PEDAL. THE PEDAL IS CURRENTLY ON ORDER. THE CURRENT MILEAGE WAS 3,434 AND FAILURE MILEAGE WAS 3,300. UPDATED 3/11/08 *CN THE CONSUMER STATED THIS DEFECT HAPPENED TWICE. UPDATED 03/11/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216364January 29, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 KIA SEDONA. TWO WEEKS AFTER PURCHASING THE VEHICLE, THE FRONT END BRAKES BEGAN VIBRATING AND SHAKING WHEN THEY WERE APPLIED. THE VEHICLE HAS BEEN TO THE DEALER ON THREE DIFFERENT OCCASIONS, AND THE FRONT BRAKES AND ROTORS WERE REPLACED TWICE. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 26,657 AND FAILURE MILEAGE WAS 13,399.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215540January 21, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SEATS, SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE HAS MULTIPLE BRAKE ISSUES...REPLACED FRONT ROTOR AND PADS 3 TIMES, AND REPLACED FRONT WHEEL BEARINGS TWICE. VEHICLE WAS BOUGHT WITH 7,226 MILES AND NOW HAS 20,000 MILES. THE BELTS WERE REPLACED TWICE AND THE FRONT SUSPENSION WAS FIXED TWICE SO FAR. VEHICLE WAS BOUGHT AT ZEISER MOTORS IS ST. PETERS MO AND THE SERVICE DEPARTMENT KEEPS TELLING ME THERE IS NOTHING WRONG WITH VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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