Jeep Patriot Complaints

3,365 consumer complaints on file.

#11439549November 5, 2021
ELECTRICAL SYSTEM
VEHICLE DRIVING ON HIGHWAY AND SHUTS OFF WITH NO PRIOR WARNING. VEHICLE DRIVING AT NORMAL CITY SPEEDS OF 40 TO 45 MPH AND SHUTS OFF WITH NO WARNING. THE VEHICLE WILL SHUT OFF COMPLETELY, ENGINE STALLS. STILL HAVE ELECTRICAL POWER. TURN KEY OFF AND WAIT 20 MINUTES, VEHICLE DRIVES NORMAL. STALL IS RANDOM AND AFTER A 20 MINUTE KEY OFF ENGINE OFF STARTS AND DRIVES FINE. NO MIL OR CHECK ENGINE LIGHT OR ACTIVE OR STORED DTC AFTER STALL LOSE ALL POWER BRAKES AND STEERING DURING STALL SUSPECT CRANKSHAFT POSITION SENSOR AND BOTH CAMSHAFT POSITION SENSOR HARNESS CONNECTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439130November 2, 2021
ELECTRICAL SYSTEM, ENGINE
Recently, when trying to start vehicle, all electrical power shut off, open the hood and tap the fuse box, all power comes back on, repeat multiple times until vehicle starts. When driving home down the interstate at night, all power cuts off, engine stops at 70 mph no brakes, no power steering, no brake lights, no headlights and no hazard lights, almost got ran over top of by a semi that couldnt see me stranded in the highway. Finally got it restarted after shaking and tapping fuse box, made it down the road further and all dash lights popped on, dinged and lost the speedometer for a few seconds. Had close encounters like this multiple times lately. Had the battery and alternator checked, all good. Dealership said its not under recall so i would have to pay out of pocket almost 1000 dollars to "fix" it but couldnt guarantee the new fuse box would fix the problem. I like the vehicle but I dont wanna die in it when a semi cant get out of the way when it dies next time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438956November 1, 2021
AIR BAGS
The contact owns a 2014 Jeep Patriot. The contact stated while driving approximately 70 MPH, the passenger’s side headrest air bag exploded without warning striking the contact’s son on the back of the head. There was no injury sustained. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. The manufacturer was not informed of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438584October 28, 2021
SUSPENSION, STRUCTURE
Front cross member (Subframe is completely rusted)Causing a loud thumping noise when applying brakes or driving over bumps in the road. Very dangerous if the subframe would come completely separated from the vehicles body.(THIS Should definitely be a RECALL and why it hasn't been is a real mystery to me. This is not an isolated problem. Every Patriot owner I have talked to seem to have the same problem. Chrysler is aware of this too. I am expressing my deep concern on this matter and I know that there won't be a [XXX] thing done about it. I will be left with fixing this [XXX] on my own. In the meantime I refuse to let my wife drive the [XXX] thing until it is fixed. Chrysler should be held accountable for this defect but I'm sure that they won't. Wife bought this vehicle brand new in 2011 against my better judgement. But she's the one that paid for it. Now I'm paying for it in repair costs. THIS IS A SAFETY ISSUE! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438281October 26, 2021
UNKNOWN OR OTHER
The transmission on my 2012 Jeep Patriot stopped working after I took it to the dealership for a recall. My husband and I noticed a noise shortly after we took it home from the dealership. Then when I was driving on the freeway the car stopped accelerating and the transmission started to make noises. It was confirmed by the dealership that the problem was with the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435978October 8, 2021
ENGINE
It had a recall on it and I lost the card so I can get my car repaired due to the recall. My engine light is on. It has been on since 2018. I have noticed lately when I have the air conditioner running and when I have to stop or slow down as soon as I can take off my car is jumping all over the place and then it starts to act like it is going to cut off. This is very dangerous, especially when I am driving down the I-85. Please help me to get this recall done on my 2016 Jeep Patriot [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435523October 5, 2021
STRUCTURE:BODY
I’m the third owner of the vehicle. Didn’t know there was a rust problem on the subframe that holds the engine mount. During most recent oil change noticed the frame was rusting through. Called fca and the extended warranty they sent to the other owners expired 5 months previous to me noticing the problem. They wouldn’t make exception to the warranty even though I had no previous knowledge that this was an issue. Car is in great condition except the possibility of the engine falling out of car. No rust on the car except for the frame where the air conditioning drips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435531October 5, 2021
ENGINE
The contact owns a 2011 Jeep Patriot. The contact stated that while driving at various speeds, the vehicle shut off with the check engine warning light illuminated. The contact stated that most times the vehicle would restart soon after the failure. The contact stated that the vehicle was once towed to his home after the failure but restarted the next day. The manufacturer was notified of the failure and informed him that there were no recalls on his vehicle. The vehicle was not repaired. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435008September 30, 2021
POWER TRAIN
The contact owns a 2009 Jeep Patriot. The contact stated while driving approximately 30 MPH, the vehicle started to hesitate and jerk. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and waited for an hour before continuing to drive to her residence. The contact stated she experience the failure for a second time and had the vehicle towed to her residence. The contact took the vehicle to an independent mechanic and made them aware of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 08V528000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434611September 28, 2021
SEATS
While vehicle was stationary, driver side headrest deployed. Had I been just a few inches closer to the headrest it would have hit me. I will be contacting a Jeep dealership in regards to this but there is currently no active recalls on the Jeep per the NHTSA website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434564September 27, 2021
FUEL/PROPULSION SYSTEM
On 9/22/21, out 2016 Jeep Patriot broke down on Interstate 495 in Massachusetts, during rush-hour. While driving the vehicle, the engine shut down at highway speed, forcing us off of the road. A RED indicator light on the dashboard identified the problem as a bad "Throttle Body". We had the car towed to the dealer where we bought the vehicle, and they confirmed that is was a bad Throttle Body. Repair cost was $841.00. There was a recall for this part, but the recall only covered vehicles built between May and July 2016. Having an indicator light on the dashboard for this single part...is very telling. It shows that Jeep has a lot of problems with this part. But since our vehicle was built prior to this small recall window, and has more miles on than the standard warranty would cover, Jeep will not reimburse us for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433962September 22, 2021
ELECTRICAL SYSTEM, ENGINE
The contact's son owns a 2016 Jeep Patriot. The contact stated that while driving at various speeds, the vehicle stalled without warning. Despite being able to restart the vehicle, the contact stated that the failure would return. Recently, the contact stated that after she experienced the failure and restarted the vehicle, the vehicle began to vibrate with the check engine warning light illuminated. The contact had taken the vehicle to several independent mechanics who were all unable to diagnose the cause of the failure. The contact has had several repairs performed on the vehicle; however, each repair failed, and the failure persisted. The dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433149September 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Every single time after putting gas, my car wont go further than 10 feet without turning off/stalling. Some times it wont turn back on and takes several tries to get it back up and running. I feel at risk for my life and those in the car with me because not only does it stall but my steering wheel locks everytime and I am unable to move or do anything. God forbid one day it stops and a car is headed in my direction I will be stuck in place. I have read online multiple people have had this issue but no one can seem to find a definitive solution. This started to happen around winter of 2019/spring 2020 and has been happening ever since. The date I recorded below is the most recent time it's occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433012September 15, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The "gate" light will come on and off and so will the all the lights in the vehicle and it will do it off and on. I am not paying to fix it. I never had a problem with it before and I've had this Jeep for almost a year. I was in a hit and run in August and my Jeep didn't do this until I got it back about a week afterwards.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11432890September 14, 2021
UNKNOWN OR OTHER, SUSPENSION, WHEELS
FAULTY CONTROL ARM/BALL JOINTS ( ALL IN ONE PART TOGETHER FOR BALL JOINT AND CONTROL ARM) first time I took it in was jan 2021 the two months later now this is the 3RD time now the car dealership is stating the faulty part ( control arm/ ball join) mechanic stated both times that that parts were faulty. Causing damage to tires that are not safe and I have to pay out of pocket for new tires when the parts are faulty which the parts were covered under my warranty but tire were not... so I believe since the parts that are faulty that caused damaged I should not be liable for buying the new tires did to faulty parts causing the damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431723September 4, 2021
AIR BAGS, ELECTRICAL SYSTEM, STEERING
Sometimes when I turn my steering wheel the air bag light turns on. It does not always stay on and only comes on occasionally, usually when I make a turn. I got the diagnostics tan and the error code B1B02 Driver Airbag squib 1 circuit open. There was recently a couple of recalls (S61 occupant restraint controller and N01 reprogram occupant control restraint module) for my 2010 Jeep Patriot. I believe this issue with the error code I’m receiving is related to the recall issue, especially since the light does not stay on consistently. Dealership confirmed code B1B02 and would cost $972 for part and service.*JB Consumer stated complaint was filed on Sept. 4, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431487September 2, 2021
SUSPENSION, STRUCTURE:BODY
The contact's daughter-in-law owns a 2009 Jeep Patriot. The contact stated that while he was replacing the brakes and control arms on the vehicle, he noticed that both the front and rear sub frame of the vehicle were severely corroded. The vehicle was taken to an independent mechanic who diagnosed that the rear and front subframe of the vehicle was severely corroded and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430786August 27, 2021
ENGINE
I have a 2014 2.4L JEEP PATRIOT. I first noticed the problem when I was driving at 75 MPH between Mertzon Texas and Barnhart Texas, where there is no cell service unless you are on top of a hill. Then suddenly the check engine and the oil light came on and the vehicle began to lose speed no matter how much I pushed the gas peddle. The engine felt like it was running out of power and i was unable to accelerate, the engine began to stall and would not allow me to go over 15mph. The problem continued to get worse, while I pulled over and stopped, the engine would idle very heavily and sound rough. When I tried to proceed, the engine would stall, and my foot would be presing down on the gas pedalbut the car would not accelerate. Then after about a minute or the with the gas pedal down to the floor, the vehicle's rpms would jump and the it would go. But it continued the same pattern for about 15 miles, then it just died and would not start again for a few hours, but the issue was still the same, it would start but not move. Another issue is when the vehicle would be in park position and I would try to go in reverse, the engine would sound like it went into reverse, but it would not move, it would stall out and die. I have taken it to so many shops and they can not give an answer, they just say that the motor is blown. The problem is consistent with the NHS Recal-13V552000, so why does it still say that my vin in not affected when actually it is, but nothing is being done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430658August 26, 2021
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I am a service contract administrator. I recently received a claim where the contract holders vehicle would stall. The shop stated a recall had been performed by Auto Nation Chrysler Dodge Jeep in Littleton , CO. ( 7980 W Tufts Ave , Littleton , CO 80123 ) ( 303-578-6099 ) I called over , gave them the VIN , and asked for documentation on the repair. The shop said they would send it over. In the meantime I had the shop the vehicle was currently at send me pictures of the wiring. The repair was poorly done , and Auto Nation is refusing to rectify their poor workmanship. The service advisor in questions name is Scott. He would not return phone calls , and never sent over the requested documentation. My company will take care of the customers repairs. Attached are the pictures of the poor repair. My purpose here is to report poor workmanship , and let you know this dealership is not repairing vehicles to either manufacturer , or federal standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430533August 25, 2021
FUEL/PROPULSION SYSTEM
After fueling the vehicle completely, the engine stalls multiple times while in motion. This happens for a few miles and re-starts before running normal again. When the engine stalls, the vehicle cannot accelerate and power-steering is not operable. The vehicle's engine has stalled when entering a highway and turning with cross-traffic. I fear myself and passengers will be struck by a moving vehicle with no control of the subject vehicle. A local mechanic stated the entire gas tank needs replaced but cannot confirm it will correct the defect. There is no warning when the engine stalls. This is my second complaint after years of no response. These events are ongoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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