Jeep Patriot Complaints

3,365 consumer complaints on file.

#11421777June 22, 2021
FUEL/PROPULSION SYSTEM
My Jeep Patriot stalls after I fill up the gas tank 1-2 miles after it is filled every time. It does this at random times with no warning, the steering and brakes lock up with no throttle control. It is extremely dangerous as it’s happened in heavy traffic and could turn out worse for others with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421280June 17, 2021
SEATS
The AHR deployed on my passenger side seat while driving down the road hitting my teenaged daughter in the back of the head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421344June 17, 2021
STEERING, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased my 2011 Jeep Patriot from a car dealership in October of 2020. After a week of having the vehicle, I noticed a loud clunking sound coming from underneath. I took it back to the dealer and was told it was nothing. After taking it to my mechanic, he found major rust and corrosion on the front and rear subframe and crossmembers. I paid $2200 in repairs on the car, only to find out the he only did the front end of the car. The back end is just as bad and the car is unsafe for me to drive. When he did the front end of the car, the pieces fell apart as he began taking it apart. This car was a ticking time bomb. It’s now June of 2021 and I don’t know what to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421132June 16, 2021
EQUIPMENT
The contact owns a 2014 Jeep Patriot with Champion Spark plugs (Part Number: 318) installed in the vehicle. The contact stated while driving approximately 40 mph, there was a loud sound coming from the engine before the vehicle stalled. The vehicle was towed to the local dealer to be diagnosed. the contact was informed that the spark plug had imploded and damaged the engine. The contact indicated that the spark plugs were installed approximately 9 month prior to the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure however, no assistance was provided. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421068June 15, 2021
UNKNOWN OR OTHER
FRAME ROTTED OUT ON THIS VEHICLE AND , ACCORDING TO INSPECTION SERVICE GARAGE, MANY JEEP PATRIOTS. JEEP COMPASS HAS A RECALL ON THE FRAMES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420823June 14, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Patriot. The contact stated while driving at various speeds, the vehicle lagged and hesitated before accelerating. There was also rough idling while stopped at a stoplight with an abnormal grinding sound coming from the vehicle. The vehicle stalled intermittently on several occasions. The vehicle was taken to an unknown dealer but was not yet diagnosed. The contact stated that the vehicle was taken to the dealer four times prior for the failure and the catalytic converter was replaced as part of a recall, the coolant was flushed, and the engine was repaired however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The contact was relating the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The failure mileage was 101,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420725June 13, 2021
AIR BAGS
Noticing a recall before, I'm concerned with my airbag light being on. Can it still be defected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420783June 13, 2021
SEATS
While driving down the highway the head rest deployed on the driver side. There was no rear ended accident or anything like a warning, it just went off. I’ve seen that this has happened to a lot of Jeep vehicles and this is extremely dangerous. Someone else was driving my car and hit them in the beck of the head very hard. Thankfully nothing serious came from this such as, us crashing since the highway we were driving on speed limit was 75mph. It’s not fixable at home and should be recalled ASAP as it’s extremely expensive to get this fixed as well as extremely dangerous to randomly go off while driving!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420160June 8, 2021
FUEL/PROPULSION SYSTEM
I see there is a recall on other Jeep Patriots for a catalytic convertors. Mine was not included but i have had numerous emission issues. My catalytic convertor and both O2 sensors went and it is not covered. I am wondering why my jeep wasn't included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419474June 3, 2021
STRUCTURE:BODY
Front and Rear Crossmembers have significant rust/corrosion. Fiat Chrysler TSB 23-007-17 rev. B provides 10 year warranty extension for cross-members on 2008-2012 Jeep Patriot vehicles in rust belt states (including Maryland and DC, but excluding Virginia). My wife's 2011 Jeep Patriot has significant front and rear crossmember rust, and for most of it's life was parked in Arlington, VA, 2 miles from the Washington DC border. FCA says that our vehicle is not covered by the TSB Extended Crossmember Warranty. I contacted FCA Customer Care to request that they apply this extended warranty coverage to our vehicle, based on the close proximity to rust belt states (~2 miles), existence of significant rust on both cross members, and the vehicle clearly being within the affected model years covered by the TSB. FCA documented my complaint in Case number 79657231, but advised that there is no process for me as an owner to request that the extended crossmember warranty be applied to our vehicle. Basically, nobody at Chrysler is even going to consider my request. I am reporting this to NHTSA because I believe the TSB that FCA issued fails to remediate safety concerns on all affected vehicles. Their unwillingness to even review my request demonstrates they are not at all concerned about customer or vehicle safety. They should be forced to fix this safety issue on all impacted vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419500June 3, 2021
SEATS
Customer Report: Initial report from customer to GSA Field Service Rep on May 18, 2021. Active head restraint deployed not due to accident. Per customer: "One employee was injured and filed a workers comp due to the head restraint inadvertently deploying." Note: Stellantis and its Special Investigations unit are involved. Consumer stated manufacture has been contacted.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11419566June 3, 2021
STEERING
The contact owns a 2011 Jeep Patriot. The contact stated while getting the vehicle inspected, she was informed that the front and rear cross member had holes due to rust. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 11V315000 (Steering). The manufacturer was informed of the failure and informed the contact that the vehicle was not eligible for the free repair. The failure mileage was approximately 131,641.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419580June 3, 2021
STRUCTURE:BODY
Bought vehicle from Ray Price dealer 2 years ago with 81k miles Vehicle passed inspection with them(was already inspected upon purchase) was clearly told by salesman that vehicle didn't need to have warranty. Should raised a red flag being I purchase it cash for 10k. Began to notice a clunk sound..took it to my mechanic figuring it was just brakes and or rotors. He called me immediately and said the entire frame was rusted out. And good thing I made it to him and further driving I would have been in a severe accident. He told me to take it to the autobody shop. Upon inspection they found the entire subframe completely corroded. $2000 in repairs( not covered under any warranty) 3 weeks without car. Subframe and control arms had to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419585June 3, 2021
FUEL/PROPULSION SYSTEM
Filled gas tank and restarted Jeep. Pulled away from gas station into traffic and the jeep sputtered and died. Restarted and spit and sputtered and died again. After several tries and waiting, car started. Idled roughly for a few minutes then cleared up. No problems or indication of any problems until had to get gas again. Another incident while filling gas tank, pump continuously cut off and had to pump extremely slow to fill tank. Again, sputter and spat after starting. At times as the gas is going in it sounds like a gulping sound after I stop pumping gas. These problems happen every time have to get gas. It is dangerous and very frustrating. This has been going on way too long. I took it to the shop and the mechanic says the roll over valve inside the gas tank is stuck and I must have a new gas tank installed at $1500. I would welcome you to inspect this vehicle. There have been no warning lamps, signals, messages, or other indicator of a problem with the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419271June 1, 2021
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
Filled gasoline up and had car idle while driving. Had to place car in park, turn ignition off and back on to get it to turn back on. This happened two times and happens everytime I fill up gas in car. Other Patriots have reported same issue and I have been very close to accidents due to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418945May 29, 2021
SUSPENSION
Subframe is a hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418954May 29, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unknown the Jeep Patriot 2009 was purchased from DND auto in Belvidere NJ 07823. Failed inspection ABS U0416 codes pop up which the brake system. ESP U1110, PAS U1120. This vehicle under has stalled and brake system failed. Alternator also is not working properly. Odometer does not work properly.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11418629May 26, 2021
POWER TRAIN
The contact owns a 2016 Jeep Patriot. The contact stated while entering a parking lot, the vehicle lost motive power, shuddered and jerked without warning. The vehicle was restarted however, the failure recurred several times. There was no warning light illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the power train failed and needed to be repaired. The vehicle was repaired however, the failure persisted. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417840May 19, 2021
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
It acts like it’s going to stall. It bucks and sputter anytime I accelerate from a stopped position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416760May 15, 2021
SUSPENSION
RUSTED SUB-FRAME IN THE REAR OF THE VEHICLE THAT IS COMPLETELY BROKEN. A GOOGLE SEARCH SHOWS THIS TO BE A MAJOR PROBLEM FOR JEEP WHICH MAKES THE VEHICLE DANGEROUS TO DRIVE AND SHOULD BE RECALLED. THE REAR STARTED MAKING POUND CLUNKING SOUNDS. IF IT GET WORSE THE REAR WHEEL COULD FALL OFF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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