Jeep Liberty Complaints

8,882 consumer complaints on file.

#10864288May 10, 2016
SUSPENSION
WE HAVE HAD THE LOWER BALL JOINTS FRONT REPLACED, THE REAR LOWER CONTROL ARMS REPLACED AND NOW THE REAR UPPER CONTROL ARMS ARE CORRODED AND SHOWING STRESS CRACKS. IN READING THE OTHER INCIDENTS IT APPEARS THAT THE VEHICLE IS NOT ABLE TO BE CONTROLLED WHEN THE CONTROL ARMS FRACTURE COMPLETELY. NO RECALL ON THIS YET BUT THERE SHOULD BE AS THE REAR LOWER AND UPPER CONTROL ARMS ARE BOTH AFFECTED BY THE SALT AND INCLEMENT WEATHER IN MINNESOTA. THIS IS A HAZARD AND SHOULD BE REPLACED BY THE MANUFACTURER TO BE A SAFE VEHICLE. THE WHOLE REAR SUSPENSION SOUNDS LIKE IT IS ABOUT TO DISENGAGE FROM THE VEHICLE. 113,000 MILEAGE. OUR MECHANIC HAS REPEATEDLY RECOMMENDED REPLACING THE UPPER CONTROL ARMS AT THE COST OF $1200.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864092May 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE FRONTAL DRIVER'S SIDE AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO SUFFER AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 08/30/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10864136May 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6730000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/16*LJ UPDATED 07/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863912May 9, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE DOORS WOULD RANDOMLY LOCK AND UNLOCK, THE WINDSHIELD WIPERS AND WASHER FLUID WOULD ERRONEOUSLY ACTIVATE, AND THE HORN AND ALARM WOULD RANDOMLY SOUND. THE CONTACT ALSO INDICATED THAT THE FUEL PUMP WAS FAULTY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 84,656. ...UPDATED 06/30/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863929May 9, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS RUN OFF THE ROAD BY ANOTHER VEHICLE. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD TRAUMA, INJURIES TO THE LEFT HUMERUS, RIGHT WRIST, EIGHT BROKEN RIBS, AND PUNCTURED LUNGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863355May 5, 2016
AIR BAGS
TAKATA RECALL/ THE LAST RECALL THAT I HAD PERFORMED WAS R06/NHTSA 15V-046 OCCUPANT RESTRAINT CONTROL MODULE. THE RECALL WAS COMPLETED AT BOBB'S CHRYSLER/CEDAR LAKE, IN 01/16. THE AIR BAG LIGHT STAYS ON CONTINUOUSLY, SINCE THE RECALL WAS PERFORMED. I WAS TOLD TO BRING IT BACK IN FOR DIAGNOSTICS, BUT WOULD HAVE TO PAY FOR THE TEST. I WOULD CONCLUDE, THIS IS NOT STANDARD OPERATING PROCEDURE, FOR YOUR DEALERSHIPS. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863356May 5, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE REAR SUSPENSION OF THE VEHICLE FAILED CAUSING THE VEHICLE TO BE UNCONTROLLABLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC THAT DIAGNOSED THAT BOTH LOWER CONTROL ARMS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,580.....UPDATED 07/05/16 *BF THE CONSUMER STATED THE LOWER RIGHT CONTROL ARM, BROKE AND THE LEFT SIDE SHOWED SIGNS OF ADVANCED CORROSION. UPDATED 07/11/*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863123May 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACK PASSENGER WINDOW PUMP WENT OUT AROUND 80,000 MILES- WAS NOT REPLACED BECAUSE THE PRICE TO FIX WAS QUOTED FOR AT LEAST $600; BACK DRIVER'S SIDE WINDOW PUMP WENT OUT AT 105,000 MILES - PRICES HAVE SEEMED TO COME DOWN FOR REPAIRS AND AM LOOKING TO GET IT REPLACED BUT IT SEEMS SOON TO HAVE TO REPLACE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863127May 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR SWING GATE DOESN'T OPEN - WHETHER USING KEY FOB OR UNLOCKING FROM FRONT, GLASS WINDOW OPEN BUT SWING GATE WILL CLICK BUT NOT OPEN UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863158May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863029May 4, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AT 44,143 IN DEC 2009 I HAD 4 NEW TIRES AND REAR DISC PADS REPLACED. IN JULY 2012, ABOUT MILEAGE 54000, WHILE DRIVING IN TOWN, THE LEFT REAR WHEEL SPEED SENSOR FAILED CAUSING LOSS OF ABS, ESP, AND CRUISE CONTROL. I HAD DEALER REPAIR. AT 67,642,IN APRIL 2016, I NOTICED THE REAR DISC ROTORS WERE CAKED WITH A CRUSTY RUST AND IT APPEARED THAT THE BRAKE PADS WERE WORN OUT.. THE REAR BRAKES COULD NOT HAVE BEEN WORKING. THE DEALER PUT ON NEW ROTORS, CALIPERS, PADS, AND FLUSHED THE SYSTEM. THE RUSTY ROTORS COULD NOT BE TURNED TO REUSE, THE CALIPERS WERE BOTH "STUCK" AND THE BRAKE FLUID WAS "BLACK". I ALSO HAD THE FRONT ROTORS TURNED AND NEW PADS INSTALLED. THE ABS, ESP, AND CRUISE CONTROL STILL LIGHTS UP ON THE DASH FOR A MINUTE THEN GOES OUT BY ITSELF, LEADING ME TO TOTALLY DISTRUST THE SYSTEM. I HAVE NEVER SEEN BRAKE ROTORS SO RUSTED IN MY 65 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863066May 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED PRIOR TO THE DEPLOYMENT. THERE WERE NO INJURIES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT, AN INDEPENDENT MECHANIC, REINSTALLED THE AIR BAG HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 08/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862586May 2, 2016
AIR BAGS, ELECTRICAL SYSTEM
CLUSTER LIGHT CAME ON PRIOR TO HAVING THE RECALL FOR NHTSA CAMPAIGN NUMBER: 13V282000 COMPLETED. I TOOK IN THE JEEP TO HAVE THE RECALL COMPLETED, BUT IT DID NOT SOLVE THE ISSUE. I WAS INFORMED THAT THE OCCUPANT RESTRAINT MODULE WAS DEFECTIVE, AND NOT COVERED ON THE 2012 JEEP LIBERTY RECALL, ONLY THE 2011. THE ESTIMATED PRICE TO REPLACE THE MODULE IS $580.00. I HAVE SEEN MULTIPLE OTHER REPORTS FROM 2012 JEEP LIBERTY OWNERS WHO ARE EXPERIENCING THE SAME ISSUE. I BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2012 MODEL FOR MODULE REPLACEMENT, AND NOT JUST REFLASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862664May 2, 2016
ENGINE, POWER TRAIN
H. THIS CAR HAS REQUIRED ENGINE OIL TO BE ADDED EVERY 50 TO 100 MILES WITHOUT ANY EVIDENT SMELL OR SIGHT OF LEAKING OIL, ALSO TORQUE CONVERTER NEEDED REPLACEMENT EXPERIENCED DECELERATION OF SPEED WHILE DRIVING AT 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862674May 2, 2016
ENGINE
RECALLS ON THIS CAR WERE NOT TAKEN CARE OF BEFORE BEING SOLD TO THE CURRENT OWNER. INFORMATION ABOUT SUCH RECALLS WERE NOT DISCLOSED BEFORE OR DURING THE TIME OF SALE. SMALL ISSUES AROSE DURING THE FIRST FEW MONTHS OF OWNERSHIP. RECENTLY ,IN JANUARY 2016 BIGGER ISSUES HAVE COME ABOUT AND NOW THE ENGINE MUST BE REPLACED. THIS HAS ALL HAPPENED WHILE THE VEHICLE HAS BEEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862338April 30, 2016
FUEL/PROPULSION SYSTEM
2006 JEEP LIBERTY: FUEL SPLASHES BACK WHEN FILLING GAS TANK AT A GAS STATION. THIS HAPPENS EVERY TIME I FUEL THE TANK. FAULTY FUEL INLET CHECK VALVE. OTHER CHRYSLER VEHICLES HAVE THIS PROBLEM AND HAVE BEEN RECALLED FOR REPAIR. I SPOKE WITH A REPRESENTATIVE FROM CHRYSLER, AND THEY STATED THAT CHRYSLER HAS NO PLANS OF ISSUING A RECALL FOR THIS MAKE, MODEL, AND YEAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862366April 30, 2016
FUEL/PROPULSION SYSTEM
EVERY TIME I AM REFUELING MY JEEP LIBERTY THE STOP FLOW FOR THE GAS TANK DOES NOT ENGAGE AND CAUSES FUEL TO LEAK TO OVERFLOW ONTO MY VEHICLE, THE GROUND AND ON ME. IT CREATES A LARGE PUDDLE OF GASOLINE AND IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862223April 29, 2016
ELECTRICAL SYSTEM
POWER WINDOW MOTOR WENT, COULDN'T GET WINDOW UP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862245April 29, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 7 MPH, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE AXLE ASSEMBLY AND BALL JOINT DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT AXLE AND BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE BALL JOINT AND AXLE WERE FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862015April 28, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, A LOUD SQUEAKING AND CLANKING SOUND EMITTED FROM THE VEHICLE AND IT BECAME HARD TO CONTROL WITHOUT WARNING. WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY, THE VEHICLE VEERED TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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