Jeep Liberty Complaints

8,882 consumer complaints on file.

#10171665October 23, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE DEALER WAS UNABLE TO PERFORM THE RECALL WORK #06V288000 REGARDING THE SUSPENSION LOWER BALL JOINTS, BECAUSE THE REPLACEMENT PARTS WERE UNAVAILABLE. THE CONTACT NOTIFIED THE MANUFACTURER, WHO PROVIDED NO ASSISTANCE. UPDATED 12/1/20006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171683October 23, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE SEAT BELT LATCH DOES NOT ALWAYS LATCH. RELEASE BUTTON REGULARLY JAMS DOWN AND HAS TO BE PRIED UP TO LATCH SEAT BELT. LATCH HAS BEEN CLEANED AND LUBRICATED WITH NO IMPROVEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171397October 20, 2006
SERVICE BRAKES, HYDRAULIC
TOOK MY CAR IN TO DEALER FOR AN OIL CHANGE AND RECENT RECALL INSTALLATION, WAS TOLD MY FRONT BRAKES HAD ABOUT 1,000 MILES LEFT , THIS AT 53,00 MILES. TOOK CAR TO MEINIKE FOR A 2ND OPINION AND FRONT DRUMS COULD BE REGROUND BUT REAR BRAKES WERE SHOT, MECHANICAL FAILURE, EITHER BAD PARTS OR INCORRECT INSTALLATION. I AM FIRST OWNER AND DRIVE 14 MILES TO WORK, TOP SPEED 35 MPH DUE TO BACK ROADS AND TRAFFIC. 5 SPEED STANDARD TRANSMISSION. REPLACED REAR BRAKES. NO WARNING SOUNDS. DEALER UNSYMPATHETIC. NOT WILLING TO LOOK AT DAMAGED BRAKE PARTS, WHICH I KEPT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171461October 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A RATTLING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 11/30/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171470October 20, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT POWER WINDOWS FALL OUT OF TRACK WHILE GOING UP REQUIRING THE DRIVER TO REMOVE HANDS FROM THE STEERING WHEEL TO MAKE CORRECTION. WINDSHIELD WIPERS WHICH ARE SUPPOSED TO BE ON THEIR OWN FUSE ACCORDING TO MANUAL QUIT WORKING IF THE RADIO FUSE BLOWS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171362October 19, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE SPEEDOMETER FAILED THREE TIMES. THE FIRST TIME THE SPEEDOMETER FAILED DUE TO A RUSTED SENSOR. THE SECOND TIME, THE SPEEDOMETER FAILED DUE TO AN ABS SENSOR. THE THIRD TIME THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO DETERMINE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171162October 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171213October 18, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, A SMELL OF BURNT PLASTIC WAS NOTICED. THE VEHICLE PULLED OVER, AND FLAMES ERUPTED FROM UNDER THE PASSENGER GLOVE COMPARTMENT. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER, AND A POLICE REPORT WAS TAKEN. THE DRIVER SUSTAINED BLISTERS ON HIS RIGHT HAND WHILE PUTTING THE FIRE OUT. THE CONTACT BELIEVED THE FIRE COULD HAVE BEEN ELECTRICAL SINCE THE FIRE STARTED FROM THE AIR CONDITIONING BLOWER AREA. THE VEHICLE WAS DEEMED TOTALED, AND WAS TAKEN TO A SALVAGE YARD. THE MANUFACTURER WAS CONTACTED, AND A COMPLAINT WAS TAKEN. UPDATED 11/03/06. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10171220October 18, 2006
STEERING:LINKAGES
MY VEHICLE HAS A STEERING PROBLEM; I UNDERSTAND THAT THE BALL JOINTS HAVE BEEN RECALLED. THE DEALER (BERRY, IN CORSICANA, TEXAS), SAYS THAT THERE IS NO RECALL FOR MY VEHICLE AND REFUSES TO WORK ON IT. I HAVE ALREADY HAD IT IN FOR SERVICE, PRIOR TO LEARNING ABOUT THE RECALL, THREE TIMES WITH NO RESOLUTION. THIS HAS BEEN ONGOING SINCE THERE WERE 22,000 MILES ON THE VEHICLE. NOW, THERE ARE 31,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171246October 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED AN APPOINTMENT WAS SCHEDULED TO MAKE THE REPAIRS FOR RECALL # F23 SUSPENSION: LOWER CONTROL ARM, BALL JOINTS ON 9/21/2006. THE FRONT LEFT AXLE/DRIVE SHAFT SEIZED/FROZE IN THE HUB. THE SERVICE DEALER WANTED TO BE PAID FOR THE REMOVAL OF THE AXLE AND PAYMENT IF IT FRACTURED DURING REMOVAL. THE MANUFACTURER WAS NOTIFIED AND AGREED TO PAY THE COST OF REPLACEMENT OF THE AXLE, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE LABOR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171262October 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, A LOUD NOISE UNDER THE VEHICLE WAS HEARD. NO WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. UPON ENTERING THE FREEWAY AT HIGHER SPEEDS, THE VEHICLE HAD DIFFICULTIES WITH THE STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP, WHO DETERMINED THE LOWER BALL JOINT WAS FRACTURED. THE CONTACT INFORMED THE MECHANIC THAT NHTSA RECALL #03V460000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WAS PERFORMED SEVERAL MONTH AGO. THE MECHANIC ADVISED TO CONTACT THE MANUFACTURER TO OBTAIN REIMBURSEMENT FOR THE REPAIRS PERFORMED ON THAT EXISTING RECALL. THE MANUFACTURER WAS CONTACTED WHO REQUESTED THE INVOICES FOR THE REPAIRS PERFORMED. THE MANUFACTURER COMMUNICATED THE CONTACT BY PHONE AND BY LETTER, BUT THE COMPANY WOULD NOT REIMBURSE FOR THE REPAIR COSTS BECAUSE AN INDEPENDENT MECHANIC PERFORMED THEM. THE CONTACT RECEIVED A SECOND RECALL LETTER FOR THE SAME SAFETY DEFECT AND EXPECTED THE MANUFACTURER WOULD HONOR THE REPAIRS ALREADY PAID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171075October 17, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A TREE UNDER NORMAL DRIVING CONDITIONS. THE FRONT DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY. THE CONTACT WAS WEARING HER SEAT BELT AND ONLY SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP. THE CAR INSURANCE COMPANY SENT A REPRESENTATIVE TO EXAMINE THE VEHICLE AND DETERMINED THAT FOR FURTHER EXAMINATION THE VEHICLE MUST BE RELEASED TO THE INSURANCE COMPANY. NO FURTHER REPAIRS HAVE BEEN MADE. THE VEHICLE WAS CURRENTLY AT THE AUTO SHOP AWAITING FURTHER EXAMINATION BY THE MECHANIC. THE RECALL # 01V373000 RELATED TO THE SAME PROBLEM THE CONTACT HAD. UPDATED 12/26/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10170911October 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE RIGHT SIDE OF THE VEHICLE SUDDENLY DROPPED INTO THE RIM. THE VEHICLE WAS TOWED TO A RESIDENCE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT RIGHT BALL JOINT HAD DETACHED AND PUNCTURED THE RIM. THE VEHICLE WAS NOT SEEN BY A DEALER. THERE WAS A NHTSA RECALL# 03V460000 WHICH PERTAINED TO THE LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170912October 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A RECALL LETTER #06V288000 PERTAINING TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS RECEIVED. TWO DIFFERENT DEALERSHIPS WERE CALLED TO MAKE AN APPOINTMENT. BOTH DEALERSHIPS WERE UNAVAILABLE FOR IMMEDIATE REMEDY REPAIRS CITING UNAVAILABILITY OF TECHNICIANS OR PARTS. THE EARLIEST APPOINTMENT COULD NOT BE SCHEDULED FOR AT LEAST TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170942October 16, 2006
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPLACED THE POWER CONTROL MODULE. THE PROBLEM RETURNED AFTER A MONTH. THAT COMPONENT WAS REPLACED FIVE TIMES. ALSO, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LOST PRESSURE. THE VEHICLE OPERATED AFTER RESTARTING. THE TIRE PRESSURE LIGHT ILLUMINATED, BUT THE TIRE PRESSURE WAS NORMAL. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170984October 16, 2006
VEHICLE SPEED CONTROL
AT ABOUT 5-6,000 MILES MY 04 JEEP LIBERTY SPORT'S ACCELERATION BEGAN TO STUTTER AT AROUND 50 MPH. IF YOU DRIVE CONSISTENTLY BETWEEN 50-60 MPH FOR A FEW MILES AND THEN TRY TO ACCELERATE THE ENGINE PRESSURE DROPS, THE RPMS DROP AND THE GAS PEDDLE FEELS LIKE IT'S DISAPPEARED. EVENTUALLY IT WILL CATCH AND THE RPMS SPIKE TO ABOUT 4000 RPMS AND THE CAR ACCELERATES BUT IN AN EMERGENCY SITUATION I FEEL THAT THE CARS ACCELERATION WILL FAIL. I'VE BROUGHT IT TO THE DEALER ON SEVERAL OCCASIONS AND EVERY TIME THE DEALER CAN NOT REPLICATE THE PROBLEM AS THE PROBLEM HAPPENS ONLY WHEN YOU SUSTAIN 50-60 MPH OVER A PERIOD OF TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170831October 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I ALMOST LOST MY LIFE ON A CLIFFSIDE CORNER ON HWY 1 WHEN MY 2005 JEEP LIBERTY CRD (COMMON RAIL DIESEL) TORQUE CONVERTER FAILED CAUSING BOTH REAR WHEELS TO LOCK UP AT 55 MPH. HAPPENED AGAIN A COUPLE MILES LATER AND THEN CONTINUED TO REPEAT ITSELF AS I WAS ATTEMPTING TO GET IT TO THE DEALERSHIP. IT HAS BEEN AT THE DEALER 5 TIMES TO DATE FOR THE INITIAL PROBLEMS (STALLING AT HIGHWAY SPEEDS AND GOING INTO LIMP MODES). I KNEW IT WAS THE TORQUE CONVERTER PREPARING TO GO OUT BECAUSE I HAD RESEARCHED CONSUMER REPORTINGS OF SIMILAR PROBLEMS ONLINE. THE DEALERSHIP, HOWEVER, EXPLAINED THAT THEY WOULD ONLY FOLLOW CHRYSLER CORPORATE'S RULES AND CORPORATE WASN'T ALLOWING THEM TO REPLACE THE CONVERTER. INSTEAD THE DEALERSHIP REPLACED TRANSMISSION SOLENOID, THEN TRANSMISSION CONTROL MODULE, THEN CALLED TO TELL ME IT WAS MY AFTERMARKET INSTALLATION PROBLEM (TWICE). EACH TIME THIS MEANT THAT THEY SENT ME OUT IN A "FIXED" VEHICLE THAT STALLED ON ME AND CAUSED ME TO PUT EMERGENCY HAZARDS ON AND DRIVE IN LIMP MODE IN RIGHT HAND LANE OR ON SHOULDER. THEN WHEN THE DEALERSHIP SERVICE MANAGER DROVE IT AND PERSONALLY FELT WHAT A "SAFETY ISSUE IT WAS", HAS NOW LOOKED AT THE POSTINGS AND IS BEFUDDLED WHY CORPORATE WASN'T ADVISING THEM OF THIS PROBLEM. I BELIEVE THAT THIS IS A DESIGN DEFECT WITH THESE 2005 AND 2006 JEEP LIBERTY CRDS AND THAT CHRYSLER IS AWARE OF IT BUT DOESN'T KNOW HOW TO FIX IT. CHRYSLER IS PUTTING ITS CONSUMERS AT GRAVE RISK FOR LOSS OF LIFE. PLEASE KEEP IN MIND THAT (1) CHRYSLER HAS STOPPED PRODUCTION OF THEM IN THE U.S. AND MAYBE WE NOW UNDERSTAND WHY AND (2) ONLY 11,000 WERE SOLD IN THE U.S. I AM A LAWYER AND WILL EXERCISE LEMON LAW RIGHT AS THIS VEHICLE CANNOT BE REPAIRED BECAUSE IT IS A DESIGN DEFECT. HOWEVER, ALL 11,000 OF THESE VEHICLES WILL MOST LIKELY FAIL AND THE POTENTIAL FOR LOSS OF LIFE AND PROPERTY EXISTS 11,000 TIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170727October 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A PRONOUNCED VIBRATION WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170743October 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170779October 13, 2006
STEERING
DT*: THE CONTACT STATED THE VEHICLE LOST CONTROL AT 50 MPH CAUSING THE VEHICLE TO CRASH INTO AN EMBANKMENT. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS TAKEN. THE CONTACT EXPRESSED THAT THE STEERING MAY HAVE BEEN THE CAUSE OF THE ACCIDENT. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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