Jeep Liberty Complaints

8,882 consumer complaints on file.

#10172338November 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #06V288000 REGARDING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS RECEIVED ON 09/27/06. THE VEHICLE WAS TAKEN TO THE DEALER ON 10/02/06, BUT THE RECALL PARTS WERE UNAVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE POSED A SERIOUS RISK IF DRIVEN PRIOR TO THE RECALL WORK, WHICH HAD NOT BEEN REPAIRED DUE TO THE LACK OF REPLACEMENT PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172377November 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THERE IS A SAFETY RECALL FOR MY 2002 JEEP LIBERTY, SAFETY RECALL F23 - LOWER BALL JOINTS. I RECEIVED THE RECALL IN THE MAIL OVER 6 WEEKS AGO AND HAVE TRIED TO GET IT FIXED EVERY WEEK, CALLING REGULARLY AND EVEN GOING IN FOR SERVICE - ONLY TO FIND THAT THE DEALER DOES NOT HAVE ANY PARTS. I HAVE NOW CONTACTED DAIMLER CHRYSLER WHO IS UNABLE TO OFFER ANY SOLUTION THEY HAVE NO PARTS AVAILABLE NOR HAVE ANY IDEA WHEN PARTS WILL BE AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172393November 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I BROUGHT MY 2004 JEEP LIBERTY INTO MILFORD JEEP FOR SAFETY RECALL F23. THE RECALL WAS TO REPLACE THE LOWER BALL JOINTS. WHEN I ASKED IF A WHEEL ALIGNMENT WAS GOING TO BE DONE, THEY SAID IT WOULD NOT BE DONE. IN CHECKING WITH DAIMLERCHRYSLER, I FOUND OUT THAT THEY DO NOT APPROVE A WHEEL ALIGNMENT AND, IF ONE IS DONE, IT WOULD BE AT THE OWNER'S EXPENSE. I KNOW THE ALIGNMENT WAS GOOD PRIOR TO THE BALL JOINT REPLACEMENT AS MY TIRE WEAR WAS EVEN. BUT,NOW I WILL HAVE TO HAVE A WHEEL ALIGNMENT DONE AS THERE IS INDICATIONS IN MY STEERING THAT SUGGEST IT NEEDS AN ALIGNMENT. I CAN NOT BELIEVE THAT A BALL JOINT REPLACEMENT SHOULDN'T INCLUDE A WHEEL ALIGNMENT. EVEN IF I WAS EXPERIENCING THE PROBLEM THAT THE SAFETY RECALL ADDRESSED, IT WOULD BE BECAUSE OF THE DEFECTIVE BALL JOINT ASSEMBLIES THAT WERE IN THE JEEP LIBERTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172405November 1, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT RELEASE BUTTON ON DRIVERS SIDE SEAT BELT STICKS IN THE DOWN POSITION. IT MUST BE TAPPED WITH THE MALE END OF THE SEAT BELT TO GET IT TO POP UP SO THE BELT CAN BE INSERTED AND HELD IN PLACE. THIS IS A RECURRING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172407November 1, 2006
INTERIOR LIGHTING
OVERHEAD DOME LIGHT COMES ON AND RADIO LIGHT DIMS. TAPPING THE DIRECTIONAL SIGNAL TURNS THE LIGHT OFF. THIS IS A RECURRING PROBLEM. BROUGHT IN FOR SERVICE BUT TECHNICIAN COULD NOT FIND THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172420November 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
WE HAD THE RECALL(BALL JOINTS) DONE ON OUR JEEP LIBERTY BACK IN 03. THEN ON 10/03/06 WE HAD IT BACK IN THE SHOP FOR STIFFNESS IN THE STEERING; WE WERE TOLD THE BALL JOINTS WERE FINE, AND THAT IT COULD BE THE POWER STEERING PUMP AND RACK AND PINION. ON 10/31/06, THE BALL JOINTS BROKE OFF WHILE DRIVING RESULTING IN MAJOR MECHANICAL DAMAGE TO OUR JEEP!!! IF THIS IS A RECALL ON THE FIRST RECALL, WHY SHOULD WE FEEL SAFE DRIVING THIS VEHICLE AFTER WE GET IT BACK? HOW DO WE KNOW ITS NOT GOING TO HAPPEN AGAIN? PLEASE GIVE US SOME INPUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172274October 31, 2006
SUSPENSION
THIS PROBLEM IS CONCERNING A 2002 JEEP LIBERTY SPORT 4X4 3.7LT. DURING A SLOW LEFT TURN THE DRIVER SIDE FRONT SPINDLE AND TOP BALL JOINT FAILED. I AM THE ORIGINAL OWNER OF THIS VEHICLE. THIS VEHICLE HAS NEVER BEEN OFF ROAD OR DRIVEN ROUGHLY, IT HAS ONLY SEEN HIGHWAYS AND LOCAL MUNICIPAL ROADS. I BELIEVE THAT THE SPINDLE AND TOP BALL JOINT IN QUESTION WERE DEFECTIVE. WITHIN WEEKS OF PURCHASING THIS VEHICLE I RETURNED TO A SERVICE CENTER WITH THE COMPLAINT OF THE THUMPING NOISE FROM THE FRONT END WHEN MAKING TURNS(HAVE RECEIPT). I WAS TOLD THAT THERE WAS NO PROBLEM, THE DEALER COULD NOT DUPLICATE THE PROBLEM. I COMPLIED WITH THE FIRST LOWER BALL JOINT RECALL AND NOW THE SECOND RECALL. I ATTEMPTED TO BRING MY CONCERN TO THE MANUFACTURER ALTHOUGH THEY WERE UNWILLING TO LISTEN. I AM TRULY CONCERNED WITH THE FRONT END OF THE JEEP LIBERTY. IF MY WIFE WOULD HAVE BEEN ON THE INTERSTATE AT 55 MPH THE VEHICLE WOULD HAVE ROLLED WITHOUT QUESTION. PLEASE FORWARD MY CONCERN TO ALL APPLICABLE PARTIES AND ADDRESS THIS WITH THE MANUFACTURER. WITHOUT INVESTIGATION OF THESE COMPONENT FAILURES LIFE AND PROPERTY COULD BE AT RISK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172288October 31, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE NOTICE FOR NHTSA RECALL # 03V460000, WHICH PERTAINS TO THE LOWER BALL JOINT, WAS RECEIVED. A SERVICE DEALER WAS CONTACTED. THEY STATED THAT THE DEALERSHIP WAS CURRENTLY LIMITED TO 3 PARTS PER WEEK. THEREFORE THEY WOULD NOT BE ABLE TO SCHEDULE AN APPOINTMENT TO REPAIR THE VEHICLE FOR 3 TO 4 WEEKS BECAUSE THEY ARE BEING LIMITED BY THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED, WHO STATED THAT THE PARTS WERE ON BACK ORDER, AND THAT THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. UPDATED 12/1/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172124October 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172180October 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED FOR RECALL #F23, FOR THE SUSPENSION: CONTROL ARM, LOWER BALL JOINT. WHEN THE SERVICE DEALER WAS CALLED TO SET AN APPOINTMENT, THE CONTACT WAS ADDED TO A WAITING LIST AND INFORMED THERE WAS NO ESTIMATE, AS TO WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173266October 30, 2006
SUSPENSION
CONSUMER REQUESTING REIMBURSEMENT FOR THE TOWING COST ASSOCIATED WITH THE FAILURE OF THE BALL JOINTS. *TS *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172110October 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP LIBERTY CRD HAS INTERMITTENT AND UNPREDICTABLE ISSUES WITH "SHUDDERING" AND "BUCKING" BOTH ON THE HIGHWAY AND AT LOW SPEED OR STOP. THE VEHICLE SOMETIMES DIES UNEXPECTEDLY AT INTERSECTIONS, OR HESITATES WHEN ACCELERATING SUCH AS TURNING FROM STOP AT AN INTERSECTION. THE AUTOMATIC TRANSMISSION "GEAR HUNTS" BETWEEN 50 AND 60 MPH, CAUSING THE VEHICLE TO SHUDDER AND LURCH UNPREDICTABLY. MOST NOTABLY DANGEROUS PROBLEM IS THAT OF THE VEHICLE DYING WHEN THE BRAKE IS STEPPED ON WHILE APPROACHING AN INTERSECTION, OR DYING WHEN PULLING AWAY FROM AN INTERSECTION. THIS SITUATION COULD CAUSE AN ACCIDENT, AS THE VEHICLE WILL STOP WITHOUT THE BRAKE BEING APPLIED. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 3 TIMES FOR THE SAME TROUBLE. THE HESITATION PROBLEMS SEEMS TO DISAPPEAR FOR A TIME, BUT ALWAYS RETURN. THE TRANSMISSION SHUDDER AND "GEAR HUNTING" HAVE NEVER CEASED. THE DEALER HAS REPEATEDLY SUGGESTED THAT IT IS "TURBO LAG" OR THE "FILTERS NEED TO BE REPLACED." FILTER REPLACEMENT HAS DONE NOTHING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172029October 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL BALL JOINT WORK CARRIED OUT TO JEEP LIBERTY, AT APPROX 10,000 MILES. BALL JOINT FAILED AT 24,000 MILES FRONT END COLLAPSED WHILST WIFE DRIVING VEHICLE WITH 2 CHILDREN AS PASSENGERS, DAMAGING DRIVE SHAFT, WHEEL AND TIRE. JEEP WILL HAVE MY VEHICLE FOR 6 WEEKS DUE TO AVAILABILITY OF PARTS. BUT THEY ARE FIXING IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172040October 28, 2006
SUSPENSION
THIS COMPLAINT IS IN REFERENCE TO MY 2005 JEEP LIBERTY (VIN#1J4GL48K6 5WXXXXXX ). MY WIFE, WITH OUR NEWBORN BABY ON-BOARD, WAS DRIVING THIS VEHICLE ON A DRY, ASPHALT SURFACE WHEN SHE EXPERIENCED A PERIOD OF STEERING LOSS, CAUSING HER TO DRIVE OFF OF THE ROADWAY. I INVESTIGATED THIS ISSUE AND WAS SURPRISED TO FIND THAT THERE HAD BEEN A RECALL ON LOWER BALL JOINTS FOR THIS VEHICLE. THE DATE OF THIS RECALL WAS SEPTEMBER 6, 2006. I HAVE NEVER RECEIVED A NOTICE OF THIS FROM EITHER THE MANUFACTURER (CHRYSLER JEEP) OR MY DEALER. THIS IS NEGLIGENCE AND COULD HAVE RESULTED IN A CRASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171982October 27, 2006
STEERING
I OWN A 2002 JEEP LIBERTY FOR WHICH I RECEIVED A LOWER BALL JOINT RECALL ON OCTOBER 4, 2006 FROM CHRYSLER. I TALKED TO THE DEALER WHO INDICATED CHRYSLER IS SUPPLYING THEM WITH VERY FEW PARTS TO FIX THE PROBLEM. I HAVE WAITED A MONTH FOR THE PARTS AND BASED ON THE CURRENT PACE WILL HAVE TO WAIT AT LEAST ANOTHER MONTH FOR THE DEALER TO GET ENOUGH PARTS TO FIX MY CAR FOR THIS RECALL. IT SEEMS ODD THAT CHRYSLER WOULD ISSUE A SAFETY RECALL FOR A PROBLEM THAT THEY SAY "CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING" AND TAKE OVER 2 MONTHS TO MAKE THE PARTS AVAILABLE. CAN ANYTHING BE DONE TO FORCE THEM TO SPEED UP THEIR PRODUCTION OF THE NECESSARY PARTS FOR THIS RECALL? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171898October 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED ON OCTOBER 17, 2006, THE LOWER BALL JOINT FRACTURED WHILE THE VEHICLE WAS TRAVELING 40 MPH. THE VEHICLE WAS TOWED TO THE SERVICE DEALER AND BOTH LOWER BALL JOINTS WERE REPLACED ACCORDING TO RECALL # 06V288000 REGARDING, SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171722October 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171755October 24, 2006
ELECTRICAL SYSTEM
WHILE DRIVING 2006 JEEP LIBERTY LIMITED ESP/BAS LIGHT CAME ON AND ALSO CHARGING SYSTEM WARNING LIGHT. TOOK TO DEALERSHIP THEY SAID POWERTRAIN CONTROL MODULE NEEDS UPDATE REPROGRAM, ALSO WAS A RECAL TO PROGRAM BCM. GOT JEEP BACK NEXT DAY, LIGHT CAME BACK ON PLUS THE MALFUNCTION INDICATOR LIGHT, TOOK BACK TO DEALERSHIP THEY HAD FOR 2 DAYS CALLED AND SAID THEY COULD NOT FIND A PROBLEM WITH IT. SAID IT WAS DUE TO THE WAY I DRIVE AND USE THE BRAKE PEDAL. PROBLEM NOT FIXED. JEEP HAS 10000 MILES ON IT NOW. WHEN IT ONLY HAD 1750 MILES ALL THE PANEL LIGHTS CAME ON AND THE VECHICLE SHUT DOWN, HAD TO BE TOWED TO DEALERSHIP. THEY HAD TO REPLACE CLUSTER, BCM AND PCM PER STAR LINE, REPAIR SHORT IN RADIO WIRING HARNESS, ALSO REPAIR BURN IN 02 SENSOR WIRING HARNESS, REROUTE HARNESS. AND NOW THEY SAY THERE IS NOTHING WRONG WITH IT, TO PICK IT UP IN THE MORNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171620October 23, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE NOT YET RECEIVED A RECALL NOTICE ON MY JEEP LIBERTY. UPON TAKING IT IN FOR A VIBRATION PROBLEM IN THE FRONT END, IT WAS DECIDED THE THE LOWER BALL JOINTS WERE IN BAD SHAPE. NO PARTS ARE AVAILBLE TO REPAIR THIS PROBLEM FOR 3 TO 4 WEEK WAITING LIST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171624October 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED AFTER PARKING THE VEHICLE, WITH THE ENGINE RUNNING, THE DRIVER WALKED 15 FEET AWAY, AND THEN THE VEHICLE BEGAN TO ROLL BACKWARD DOWN A HILL INTO A POND. THE VEHICLE GAINED SPEED WHILE ROLLING DOWN THE HILL AND THE DOORS AUTOMATICALLY LOCKED. THE CONTACT'S INFANT WAS STILL INSIDE THE VEHICLE WHEN IT ROLLED INTO THE WATER. BOTH THE CONTACT AND THE FATHER-IN-LAW SWAM 40 FEET FROM SHORE TO THE VEHICLE AND RETRIEVED THE BABY. ONCE THE CHILD WAS OUT OF THE VEHICLE, THE CONTACT BEGAN TO SWIM TO SHORE, THE BABY AND CONTACT MADE IT SAFELY TO SHORE. THE FATHER-IN-LAW HAD A HEART ATTACK IN THE WATER AND PASSED AWAY ON THE SCENE. THE POLICE DEPARTMENT RESPONDED AND A REPORT WAS TAKEN. THE CONTACT AND BABY WERE ADMITTED TO INTENSIVE CARE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE BOTH THE DEALERSHIP AND MANUFACTURER REPRESENTATIVES WERE UNABLE TO DETERMINE THE PROBLEM. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE SAME PROBLEM EXISTED THAT WAS ADDRESSED IN NHTSA RECALL #05V460000 ON THE AUTOMATIC TRANSMISSION. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1

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