Jeep Liberty Complaints

8,882 consumer complaints on file.

#11185663March 10, 2019
ELECTRICAL SYSTEM
JEEP WILL JUST DIE WHILE DRIVING DOWN THE ROAD, ENGINE SHUTS OFF, GOT TO THE SIDE OF THE ROAD SAFELY, THE SECOND TIME WAS ABLE TO GET INTO A PARKING LOT ALL THE LIGHTS CAME ON WIPERS CAME ON WHILE IN THE OFF POSITION, WINDOWS STOPPED WORKING LOCKS STOPPED WORKING, FUEL GAUGE SAID EMPTY WHEN ITS FULL IF THIS HAPPENED ON A HIGHWAY COULD BE LIFE THREATENING AS EVERYTHING STOPS WORKING POWER STEERING BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184633March 6, 2019
ELECTRICAL SYSTEM
WHILE DRIVING AFTER ABOUT 5 - 10 MINUTES, THE BATTERY LIGHT ON THE DASH LIT UP AND MADE A DINGING NOISE. I PARKED CAME BACK OUT TO LEAVE 3 HOURS LATER, AND THE CAR WAS COMPLETELY DEAD. THERE WAS NO CLICKING, NO NOISED WHEN TURNING THE KEY TO START THE CAR. WE TRIED JUMPING THE CAR WITH 2 DIFFERENT JUMP BOXES AND 1 SET OF CABLES. NONE OF THOSE WORKED. I THEN HAD THE CAR TOWED TO DEALERSHIP SERVICE CENTER. THEY THOUGHT IT WAS THE ALTERNATOR, CHANGED IT, AND I PICKED THE CAR UP FROM THE SERVICE CENTER, AGAIN 5 MINUTES INTO DRIVING THE LIGHT CAME ON AND MY CAR DIED WHILE DRIVING MAYBE 10 MINUTES LATER ON THE THE THRUWAY. AGAIN, NOT ABLE TO JUMP THE BATTERY SO IT WAS TOWED BACK TO THE SERVICE CENTER. THEY THOUGHT IT MIGHT BE A FAULTY ALTERNATOR, AND CHANGED IT OUT. THE BATTERY LIGHT STILL CAME ON, AND DISCOVERED IT WAS THE POWER TRAIN CONTROL MODULE (TIPM) THAT WAS FAILING, AND BURNING THROUGH THE ALTERNATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184668March 6, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
TURNED VEHICLE ON AND WIPERS WERE GOING AND SWITCH WAS TURNED TO OFF, ENTERIOR LIGHTS FLASH ON AND OFF, NO TURN SIGNALS, SAYS BACK GATE IS OPEN AND IT'S NOT, DOORS LOCK ON THEIR OWN, AIR BAG LIGHT SAYS OFF, BURNING SMELL, ALARM GOES OFF AT RANDOM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184237March 5, 2019
FUEL/PROPULSION SYSTEM
GASOLINE OVERFLOWS FROM GAS TANK WHEN ADDING ADDITIONAL GAS AT THE FUEL PUMP. THE FILLER/BREATHER TUBE ASSEMBLY AND GAS TANK WERE REPLACED BUT IT DIDN'T FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184303March 5, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 25 MPH IN A SCHOOL LANE, ANOTHER DRIVER PULLED OUT AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED WHIPLASH AND A MINOR CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT DROVE THE VEHICLE HOME AND THEN HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED AND AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11183749March 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE TIPM(TOTAL INTEGRATED POWER MODULE) HAS STICKING OR DEFECTIVE RELAYS, FAILS TO PROPERLY WORK ON FACTORY INSTALLED TRAILER HITCH, AND NOW REAR BRAKING LIGHTS STAYING ON, CAUSING A DEAD BATTERY. I HAD TO PULL A FUSE TO STOP THIS. THE TIPM HAS HAD A LONG HISTORY OF MANUFACTURING DEFECTS IN OTHER CHRYSLER VEHICLES WHICH WERE RECALLED, REPLACED BY MFR. I RECOMMEND THE SAME FOR THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183612March 2, 2019
UNKNOWN OR OTHER
TAMARA RECALL, THE CONVERTER THAT SWITCHES FROM HEAT TO COLD IS NOT WORKING. I DON'T HAVE ANY HEAT COMING FROM THE VENTS JUST COLD AIR AND SOMETIMES LUKEWARM AIR BUT NOT HOT AIR. I REALLY DON'T KNOW THE NAME OF THE PART BUT I KNOW IT IS UNDER THE DASHBOARD AND I HAVE SEEN VIDEO ON U TUBE ABOUT HOW THIS PART MALFUNCTION AND IT SEEMS TO BE A BIG PROBLEM WITH JEEPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182801February 27, 2019
STEERING
BOUGHT FROM DEALER SAID FRONT AXLE WAS REPLACED BEFORE PURCHASING BUT I BELIEVE NOT TERRIABLE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182889February 27, 2019
AIR BAGS
RECALL R06: THE AIR BAG ON MY 2003 JEEP DEPLOYED ON MY DAUGHTER WHILE DRIVING ON THE HIGHWAY. THE AIR BAG HIT HER IN THE CHEST AND FACE. I CALLED THE JEEP CUSTOMER LINE TO LET THEM KNOW WHAT HAPPENED AND THEY SAID THERE WAS A RECALL FOR THE AIRBAG. I INFORMED THEM THAT I NEVER RECEIVED A RECALL FOR THE AIRBAG. THEY TOLD ME THE RECALL WAS FROM 1/2015. IN 2015 I TOOK MY JEEP TO THE DEALERSHIP 2 DIFFERENT TIMES FOR RECALLS I HAD RECEIVED. JULY 2015 AND SEPTEMBER 2015. SO EVEN IF I DIDN'T GET A RECALL NOTICE THE DEALERSHIP STILL SHOULD HAVE SEEN THE AIRBAG RECALL WASN'T DONE. I HAVE BEEN GOING THREW HELL TRYING TO GET THE FCA GROUP TO FIX THE AIRBAG AND DO THE RECALL. THIS IS THE RESPONSE THEY EMAILED MY AFTER I TOLD THEM WHAT HAD HAPPENED (THIS WILL FURTHER ACKNOWLEDGE CONTACT TO FIAT CHRYSLER AUTOMOBILES (FCA), REGARDING YOUR 2003 JEEP LIBERTY. NATURALLY, WE WERE SORRY TO LEARN OF THE INCIDENT DESCRIBED TO US DURING THE INITIAL CONTACT. HOWEVER, WE HAVE HAD THE OPPORTUNITY TO REVIEW YOUR CASE AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY.) THIS WAS UNACCEPTABLE MY DAUGHTER COULD HAVE CRASHED THE JEEP AND DIED!! WHY WOULD I LIE ABOUT NOT GET A RECALL NOTICE THAT INVOLVES AN AIRBAG IN 2015 BUT I HAD 3 OTHER RECALLS DONE IN 2015 AFTER THE AIRBAG RECALL BUT NO ONE NOTICED IT WASN'T DONE!!!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11182557February 26, 2019
STRUCTURE, FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE AT A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE MADE A LOUD GRINDING NOISE AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MOVED THE SHIFTER INTO PARK AND NOTICED THAT THE BALL JOINT AND AN UNKNOWN TIRE BECAME DETACHED WITHOUT AN IMPACT OCCURRING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182058February 22, 2019
UNKNOWN OR OTHER
SKY SLIDER BLOWS UP WHILE DRIVING DOWN THE ROAD, IT IS VERY NOISY, AND WHEN TAKEN TO JEEP DEALERSHIP, THEY SAY THE PARTS NECESSARY TO FIX IT ARE NO LONGER AVAILABLE. WAS TOLD TO TAKE IT TO AN AUTO GLASS SHOT AND HAVE IT GLUED SHUT. I FEEL LIKE I SHOULDN'T HAVE TO HAVE IT GLUED SHUT, THERE GOES THE WHOLE VALUE OF THIS VEHICLE. THIS IS DEFINITELY VERY DANGEROUS AND RATHER INCONVENIENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181549February 21, 2019
ELECTRICAL SYSTEM, ENGINE
DAUGHTER PULLED OUT OF DRIVEWAY TURNED LEFT ONTO STREET AND IMMEDIATELY HEARD A LOUD NOISE AND OBSERVED THE ENTIRE DASHBOARD INSTRUMENTATION PANEL LIGHT UP. WIPERS CAME ON, DOORS LOCKED, ENGINE CUT OFF, ALARM WENT OFF, WIPER FLUID STARTED SPRAYING AND SMOKE STARTED POURING FROM UNDER THE HOOD. FORTUNATELY SHE WAS ABLE TO UNLOCK THE DOORS AND GET OUT OF THE VEHICLE. ELECTRICAL WIRING WAS STILL SMOKING 45 MINUTES AFTER THE POWER FINALLY DRAINED FROM THE BATTERY. TOW TRUCK REFUSED TO MOVE THE VEHICLE UNTIL A MECHANIC CAME TO DISCONNECT THE BATTERY. LOCAL SHOP SAID ALL THE ELECTRICAL CIRCUITRY WAS BURNED UP OR COMPROMISED, INCLUDING THE WIRING HARNESSES, GROUND WIRES, FUSED BOX, TIPM, ETC. TOOK VEHICLE TO DEALERSHIP WHERE IT WAS PRONOUNCED UNFIXABLE. INSURANCE COMPANY WILL NOT COVER SINCE FIRE DAMAGE WAS CONFINED TO ELECTRICAL CIRCUITS AND JEEP CHRYSLER SENT AN INVESTIGATOR TO INSPECT THE DAMAGE AND COMPENSATION WAS DENIED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11181481February 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER, EXTERIOR LIGHTING
FRONT WINDSHIELD WIPERS AUTOMATICALLY COMES ON ONCE CAR STARTS. WIPER SWITCH IS IN THE OFF POSITION. TURNING SIGNALS HAS CEASED. THE TOTALLY INTEGRATED POWER MODULE (TIPM) IS WHAT DEFECTIVE, WHICH CAUSES A SAFETY ISSUE. SEVERAL JEEPS HAVE THIS PROBLEM & THE MANUFACTURER NEEDS TO FIX IT; IT'S A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181058February 19, 2019
SUSPENSION
ON FRIDAY, 02/15/19, TRAVELING BACK FROM AUSTIN TO HOUSTON, TX, WITH MY 4 YEAR OLD SON FOR MY WEEKEND VISITATION, I HAD STOPPED AT THE ENTRANCE TO MY APT COMPLEX AND WAS WAITING FOR THE ACCESS GATE TO OPEN TO ENTER. TURNING RIGHT AND ELEVATING SLIGHTLY TO ENTER MY COMPLEX, I HEARD A LOUD GRINDING NOISE AND FELT THE FRONT PASSENGER SIDE OF MY VEHICLE LOWER. I THOUGHT I HAD MANAGED TO RUN OVER THE CURB ALONG THE PUBLIC STREET AND TRIED TO REVERSE WHEN THE SAME LOUD GRINDING NOISE COULD BE HEARD. I IMMEDIATELY STOPPED, PLACED THE CAR IN PARK, AND THEN GOT OUT OF THE VEHICLE TO INSPECT. I COULD SEE THAT THE WHEEL WAS FOLDED INWARD TOWARDS THE VEHICLE. LOOKING UNDER THE CAR I COULD ALSO SEE THE LOWER CONTROL ARM NOW RESTING ON THE GROUND ON THE PASSENGER SIDE. I HAD ZERO IDEA WHAT COULD'VE CAUSED THIS BUT WAS EXTREMELY THANKFUL IT HAD NOT OCCURRED WHILE I WAS TRAVELING IN EXCESS OF 80 MPH ON THE HWY WITH MY SON IN THE BACK SEAT. THE VEHICLE WAS STILL ON THE STREET IN FRONT OF THE BACK ENTRANCE TO MY APT COMPLEX AND A PASSERBY STOPPED TO SEE IF HE COULD HELP. HE RECOGNIZED THE SOURCE OF THE PROBLEM AND TOLD ME THAT MY PASSENGER WHEEL HAD SEPARATED FROM THE BALL JOINT. HE MENTIONED THAT HE HAD SEEN THIS HAPPEN TO NUMBER OF OTHER VEHICLES. A LOCAL HARRIS COUNTY SHERIFF OFFICER ARRIVED ON THE SCENE AND I CALLED MY STATE FARM INSURANCE ROADSIDE ASSISTANCE TO HAVE MY VEHICLE TOWED. THE VEHICLE WAS TOWED TO A NEARBY A NEARBY DEALERSHIP, AUTONATION JEEP/CHRYSLER. ON MONDAY, 02/18/19, I STOPPED BY THE DEALERSHIP AND WAS TOLD THAT THE WHEEL SEPARATION HAD CAUSED DAMAGE TO A NUMBER OF COMPONENTS. I BEGAN RESEARCHING ON-LINE AND FOUND OUT THAT A PREVIOUS NHTSA CAMPAIGN HAD BEEN OPENED IN 2006 THAT CENTERED AROUND THE EXACT PROBLEM MY VEHICLE EXPERIENCED; NHTSA CAMPAIGN#: 06V288000, DAIMLER/CHRYSLER RECALL#. F23. THIS RECALL NEEDS TO BE EXTENDED & ADDITIONAL OWNERS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181064February 19, 2019
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BALL JOINTS WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180889February 18, 2019
AIR BAGS
"TAKATA RECALL" I WAS HIT IN A HEAD ON COLLISION BY A DRUNK DRIVER AND MY AIRBAGS FAILED TO DEPLOY. MY KNEES WERE ALSO INJURED AND I WAS INFORMED THERE IS ALSO A RECALL ON MY JEEP FOR A KNEE PLATE. SEE ATTACHEMENTS. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11180632February 17, 2019
AIR BAGS
AIRBAG LIGHT GOES ON INTERMITTENTLY ON AND OFF CONTINUALLY. IT CAME ON ALL OF A SUDDEN AND HAS BEEN DOING THIS FOR QUITE SOME TIME NOW. I DO NOT KNOW HOW TO GET IT TO STOP WITHOUT GOING INTO THE DEALERSHIP AND PAY A $100 SERVICE FEE TO FIND OUT IF THERE IS A PROBLEM WITH THE AIRBAG OR NOT. IT CONTINUES AS SOON AS THE VEHICLE IS TURNED ON AND WHILE DRIVING DOWN THE ROAD. EVERY DAY ALL DAY UNTIL I RETURN AND PARK. I HAVE TRIED TO RESET IT BY DISCONNECTING THE BATTERY AND LETTING IT SIT FOR AN HOUR AND RECONNECTING IT BUT IT WILL COME RIGHT BACK ON WHEN WE RECONNECT IT AND BEGIN TO DRIVE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180445February 16, 2019
UNKNOWN OR OTHER
AS THE DRIVER WAS MAKING A LEFT TURN INTO THE CLOSEST LEFT TURNING LANE AND ACCELERATED AT APPROXIMATELY 15MPH, THE VEHICLE FISHTAILED AND SWERVED AS THE DRIVER ATTEMPTED TO BRAKE. THERE WERE SEVERAL ATTEMPTS TO CORRECT THE TURN HOWEVER THE VEHICLE WAS UNRESPONSIVE AND CONTINUED TO SWERVE. THE DRIVER HAD NO CONTROL OF THE REAR END OF THE VEHICLE, ALMOST AS IF SOMETHING HAD COME UNDONE. THERE WAS A COLLISION WITH A TREE AND A STREET SIGN DUE TO GREAT AMOUNTS OF SWERVING THAT RESULTED IN THE CAR RUNNING OFF THE SIDE OF THE ROAD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180492February 16, 2019
ELECTRICAL SYSTEM, SEAT BELTS, VISIBILITY/WIPER
REAR POWER WINDOW MADE CRACKING GRINDING NOISE AND WINDOW FAILED TO RAISE OR LOWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180495February 16, 2019
SEAT BELTS
DRIVER SIDE SEAT BELT LATCH FAILS TO LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty