Jeep Liberty Complaints

8,882 consumer complaints on file.

#11252252August 29, 2019
STRUCTURE:BODY
I OWN A 2012 JEEP LIBERTY JET WITH A SLIDER ROOF. THIS IS A SPECIFIC TYPE OF ROOF THAT I JUST FOUND OUT THAT IN FEB 2019 HAS BEEN DISCONTINUED. MY ROOF DOES NOT WORK AND NOT ONLY IS IT LEAKING IT WILL NOT CLOSE ALL THE WAY. WHEN I DRIVE ON THE HIGHWAY IT BEGINS TO COME OPEN EVEN WHEN I HAVE IT TAPED DOWN. I HAVE A HUGE FEAR THAT IT IS GOING TO FLY OFF WHILE DRIVING OVER 65MPH. IF THIS SHOULD HAPPEN AGAIN (IT STARTED TO HAPPEN ONE TIME AND LUCKILY I HAD A FRIEND IN THE FRONT SEAT WHO WAS ABLE TO HOLD IT DOWN) I FEAR SOMEONE COULD REALLY GET HURT OR EVEN KILLED. JEEP IS TAKING NO RESPONSIBILITY FOR THIS ISSUE WITH THIS TYPE OF ROOF AND NO LONGER EVEN OFFERS THE PARTS TO FIX IT. I HAVE BEEN TOLD THAT I WOULD HAVE TO SEEK A 3RD PARTY AND THE ROOF WOULD NEED TO BE SOLDERED OFF AND REPLACED, BUT THEY WOULD NOT DO IT NOR WOULD THEY OFFER ANY SORT OF COMPENSATION FOR THE ILL-CONSTRUCTED PRODUCT. THIS IS NOT RIGHT! I AM NOT ALONE WITH THIS ISSUE AND I DO NOT WANT TO SEE ANYONE GET HURT FOR A VERY IMPORTANT PART OF A CAR NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246218August 24, 2019
UNKNOWN OR OTHER
DRIVING ON A CITY STREET, WINDOW REGULATOR/LIFT ON FRONT PASSENGER SIDE BROKE FOR SECOND TIME. WINDOW SUDDENLY DROPS COMPLETELY DOWN INTO DOOR LEAVING PASSENGER AND INTERIOR OF VEHICLE COMPLETELY EXPOSED TO ELEMENTS. ONLINE SEARCH REVEALS COMMON PROBLEM FOR A NUMBER OF YEARS FOR JEEP LIBERTY, WITH REPAIRS BEING MADE BY JEEP WITH SAME FAULTY PART AND BEING CHARGED FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245988August 23, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE DRIVING AT 55 MPH, ANOTHER DRIVER RAN THEIR RED LIGHT AND CRASHED INTO THE CONTACT. THE CONTACT'S VEHICLE FLIPPED OVER AND ROLLED OVER THEN SLID. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. NO MEDICAL ATTENTION WAS NEEDED. THE PERSON THAT CRASHED INTO THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED THE POLICE IMPOUND. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11245663August 22, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS DRIVEN TO EFIRD CHRYSLER JEEP DODGE (1227 W LUCAS ST, FLORENCE, SC 29501) WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE CONTROL ARM, WHICH WAS PREVIOUSLY REPAIRED BY THE FORMER OWNER WITH AN AFTERMARKET PART, FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 247,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245818August 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE BRAKE PEDAL SEIZED WITHOUT WARNING WHILE DRIVING AT ANY SPEED. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD STICK WHEN DEPRESSED AND WOULD NOT MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245394August 21, 2019
POWER TRAIN, SUSPENSION, WHEELS
I HAD TO HAVE MY RF HUB BEARING REPLACED 3 TIMES. MY VEHICLE WAS PURCHASED NEW. THE FIRST TIME MILAGE WAS AROUND 75000 MILE SECOND WAS AT ABOUT 150 AND AGAIN AROUND 255 ITS APPEARS ONCE A YEAR. I AM NOW HAVING PROBLEMS WITH LEAKS. MY TRANSMISSION IS LEAKING, WATER PUMP LEAKING AND OIL ALL AT ONCE. GOING IN FOR INSPECTION TODAY. STARTED WITH TRANS LEAK FOLLOWED BY THESE OTHER LEAKS. I NOTICED THE VEHICLE WAS LEAKING TRANS FLUID AND IT WAS JERKING HESITATE TO GO INTO GEAR. ADDED TRANS FLUID WAS FIND BUT FOUND MYSELF ADDING MORE FLUID WITHIN NEXT 2 DAYS SO I KNOW IT HAS TO BE CHECKED OUT. NOW THE VEHICLE IS RUNNING HOT MY RESERVOIR WAS NOT AT MAX SO I FILLED IT UP. NEEDLE STARTED GO UP TO HOT MARK BUT DID NOT GET HOT NO SMOKE NOTHING. WOULD GO BACK DOWN AS LONG AS I WAS DRIVING. CHECKED TODAY ENDING OIL AND IT IS LOW. JUST HAD OIL CHANGE OVER A MONTH AGO. WILL KEEP YOU INFORMED AFTER INSPECTION. MY VEHICLE IS NOW AT 255 THOUSAND MILES. I HAVE HAD REGULAR MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244769August 18, 2019
ELECTRICAL SYSTEM, ENGINE
JEEP WAS SHUT OFF AND IN PARK IN PARKING LOT WHEN FLAMES WERE SEEN COMING OUT FROM UNDER THE HOOD. BY THE TIME THE FIRE DEPT. ARRIVED, THE FIRE HAD STARTED TO BREACH THE FIREWALL IN THE FRONT OF THE JEEP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11244813August 18, 2019
AIR BAGS
CLOCKSPRING NEEDS REPLACEMENT, WARNING LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244436August 16, 2019
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. ON SEVERAL OCCASIONS, THE PASSENGER SIDE DOOR LOCK FAILED TO LOCK AND UNLOCK AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN ON THE PASSENGER SIDE BECAUSE IT WAS USED AS FOR POSTAL DELIVERIES. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED. ROANOKE MOTOR COMPANY WAS CONTACTED BY PHONE AT (309) 923-7171 AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242763August 9, 2019
SUSPENSION
TAKATA RECALL. I WAS DRIVING AND THE RIGHT BALL JOINT BROKE AND IT FELL AND POPPED MY TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242340August 7, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SIDE BALL JOINT FRACTURED. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE FRONT TWO TIRES SLID WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT NEW CONTROL ARMS, AND THE BALL JOINTS ON BOTH SIDES NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE DRIVER'S SIDE WHEEL WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 146,588. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242051August 6, 2019
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHEN REVERSING THE VEHICLE, THE BRAKES WERE APPLIED AND THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE LOWER BALL JOINTS ON THE PASSENGER SIDE FOR THE STEERING FRACTURED. THE VEHICLE WAS STILL IN THE PARKING LOT OF THE CONTACT'S BUSINESS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THERE WAS NO RECALL FOR THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241753August 5, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT VENTS WERE MALFUNCTIONING AND PREVENTED THE WINDOWS FROM DEFOGGING, ESPECIALLY DURING THE WINTER MONTHS. THE CONTACT STATED THAT THERE WAS A DIRECTIONAL FLAP THAT TURNED THE VENTS, INCLUDING ONE FOR THE HEAT, AIR CONDITIONER, AND DEFOGGERS. THE CONTACT BOUGHT THE VEHICLE FROM A PRIVATE PARTY AND HAD NOT CONTACTED A DEALER OR MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241764August 5, 2019
STEERING, AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN MANEUVERING ON ITS OWN AND THE VEHICLE ULTIMATELY CRASHED INTO A MEDIAN. THE VEHICLE'S AIRBAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUFFERED SEVERE INJURIES INCLUDING A CONCUSSION AND BRUISING TO HIS RIB CAGE. THE CONTACT RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TAKEN TO A HOSPITAL. A POLICE WAS FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOW YARD. THE DEALER WAS NEVER NOTIFIED OF THE FAILURE, HOWEVER, THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO A RECALL UNDER NHTSA CAMPAIGN NUMBER 03V460000 (SUSPENSION). THE FAILURE MILEAGE WAS 170,000. VIN-(XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11241250August 2, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD BANG SOUND AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DISCOVERED THAT BOTH LOWER CONTROL ARMS WERE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 70,081. *TR*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240526July 30, 2019
AIR BAGS
OUT OF THE BLUE WHILE DRIVING THE AIRBAG LIGHT ILLUMINATED - I TOOK IT IN TO HAVE IT RESET - IT WORKED FOR A BIT THEN CAME BACK ON: THE MECHANIC ADVICES THAT THE SENSOR LIKELY WENT BAD AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240375July 29, 2019
SERVICE BRAKES
BRAKES FAILED 3 DIFFERENT TIMES WITH THE PEDDLE GOING TO THE FLOOR, ALMOST CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11235186July 26, 2019
SUSPENSION
I HAVE A JEEP LIBERTY 2005 SPORT THEY HAVE A RECALL ABOUT THE CORROSION ON MY CAR AND THEY DON'T WANT TO TO FIX IT. I AM REALLY SCARED ON DRIVING LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234742July 25, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE PULLING INTO A PARKING SPACE, THE FRONT PASSENGER SIDE LOWER BALL JOINT SEPARATED AND RENDERED THE VEHICLE UNDRIVABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FRONTIER JEEP CHRYSLER DODGE (1700 OK-66, EL RENO, OK) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234743July 25, 2019
AIR BAGS, ENGINE
THE AIRBAG LIGHT KEEPS TURNING ON AND OFF WHILE DRIVING THE VEHICLE. I HEARD JEEPS HAVE MANY PROBLEMS WITH THE AIRBAGS. I HAVE ALSO REPLACE 5 WATER PUMPS ON THIS VEHICLE PAYING FOR 2 OF THEM THE OTHERS WERE DONE UNDER THE TSB FROM CHRYSLER. I ALSO HAVE A PROBLEM WITH THE HEAT COMING OUT OF THE VENTS ON THE DRIVERS SIDE OF THE VEHICLE. I HAVE HEARD OF MANY JEEPS WITH THE SAME PROBLEM THIS STARTED ABOUT 3 YEARS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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