Jeep Liberty Complaints

8,882 consumer complaints on file.

#11258185September 25, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. JIMMY BRITT CHRYSLER DODGE JEEP RAM (2054 US-441, DUBLIN, GA 31021, (478) 200-3780) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257612September 24, 2019
POWER TRAIN
GEAR SHIFTER INDICATES JEEP I IS IN PARK, BUT VEHICLE ROLLS AND WILL NOT START IN THIS POSITION. MUST "WIGGLE" FOUR WHEEL DRIVE SHIFTER TO GET CAR INTO NEUTRAL TO RESTART CAR. VEHICLE ROLLS UNLESS HELD IN PLACE BY EMERGENCY BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257310September 23, 2019
TIRES, TIRES:SIDEWALL
TIRE PRESSURE IN ALL VEHICLE AND TRAILER TIRES CHECKED PRIOR TO DEPARTURE ON 270 MILE TRIP. DRIVING 10 MPH UNDER SPEED LIMIT IN RIGHT INTERSTATE LANE WHEN, WITHOUT WARNING, SIDEWALL OF THE HANKOOK DYNAPRO AT/M TIRE BLEW OUT. TIRE MOUNTED ON VEHICLE'S RIGHT REAR. NO BRAKE APPLIED. VEHICLE'S RAPID LOSS OF SPEED AND INSTABILITY CAUSED TRAILER TO GO OUT OF CONTROL DESPITE NEW ANTISWAY BAR. VEHICLE PULLED/TURNED RAPIDLY TO THE RIGHT, LEAVING THE ROADWAY TRAVELING APPROXIMATELY 80' BEFORE COMING TO REST 90 TO THE ROADWAY IN THE DITCH. TRAILER BROKE FREE FROM VEHICLE DESPITE SAFETY CHAINS, ANTISWAY BAR, AND BALL LEVER LOCKED WITH PADLOCK. PADLOCK BODY WAS BROKEN BY THE BREAKAWAY AS WERE THE SAFETY CHAINS. ANTISWAY BAR RECEIVED AN APPROXIMATELY 30 CURVE TO THE BRAKING BAR (REESE BRAND). VIOLENT WHIPPING MOTION (RECORDED ON FRONT AND REAR DASHCAM CAMERAS AND BY WITNESSES) CAUSED MAJOR DAMAGE TO THE REAR OF THE VEHICLE WHEN IMPACTED BY THE TRAILER. TRAILER RECEIVED SOME FRONT BODY DAMAGE. FAILED TIRE HAS BEEN RETAINED. SPARE TIRE INSTALLED ON SITE. TIRES WERE A SET ALL WITH 8/32 TREAD. (NEW THESE TIRES HAD 11/32) TIRES WERE INSTALLED JUST UNDER 2 YEARS AGO. I HAVE INSTALLATION INVOICE FOUR 4 TIRE INSTALLATION. ILLINOIS STATE POLICE RESPONDED IMMEDIATELY TO INVESTIGATE. TROOPER CRABTREE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256828September 20, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 15 MPH, AN ABNORMAL NOISE WAS DETECTED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED METAL SHAVINGS ON THE FLOOR. THE CONTACT ALSO NOTICED THE BALL JOINT ARM FRACTURED ON THE DRIVER'S SIDE AND CAUSED A GROOVE IN THE SIDE OF THE RIM. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE CONTACT MENTIONED THAT THE FAILURE ALSO OCCURRED ON THE PASSENGER SIDE, WHICH WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256703September 19, 2019
FUEL/PROPULSION SYSTEM
FUEL OVERFLOWS & DOESN'T SHUT OFF WHEN FULL! EVERY TIME WE PUT FUEL INTO THE CAR, IT WILL NOT ALLOW THE PUMP TO SHUT OFF WHEN THE TANK BECOMES FULL-NO MATTER HOW SLOW ONE FILLS THE TANK, IT CREATES A FUEL BURP AND POURS GASOLINE OUT & DOWN THE VEHICLE. ALL OF US, INCLUDING OUR YOUNG DRIVER, NEED TO BE EXTREMELY CAUTIOUS WHEN AT A GAS STATION. VERY VERY UNSAFE COULD BE VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256370September 18, 2019
SUSPENSION
PULLING OUT OF A PARKING SPACE AND THE FRONT BALL JOINTS HAD DISINTEGRATED CAUSING THE CONTROL ARM TO BREAK AND THE TIRE TO COLLAPSE ON THE FRONT PASSENGER SIDE. THE LEFT PASSENGER SIDE IS ALSO DISINTEGRATING AND NEEDS TO BE REPLACED. WE ARE TOLD THAT OUR VIN WAS NOT COVERED IN THE RECALL BUT THE FAILURE WAS EXACTLY AS STATED IN THE F23 BULLETIN. CAR IS UNSAFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256433September 18, 2019
POWER TRAIN
TL* THE CONTACT'S DAUGHTER OWNS A 2012 JEEP LIBERTY. WHEN THE CONTACT'S DAUGHTER PARKED THE VEHICLE IN THE GARAGE, AN OIL LEAK WAS NOTICED UNDER THE VEHICLE. THE CONTACT WAS UNAWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO VICTORY CHRYSLER DODGE JEEP RAM (LOCATED AT 5827 ROME-TABERG RD, ROME, NY 13440, 315-337-0512) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PAN AND OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255072September 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE CONTACT PARKED THE VEHICLE IN FRONT OF HIS DRIVEWAY, THE STEERING WHEEL AIR BAG EXPLODED WITH A LOUD NOISE AND FILLED THE VEHICLE WITH SMOKE. THE FAILURE OCCURRED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT'S HUSBAND SUSTAINED SOME BURNS ON HIS LEFT ARM AND LEFT HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (504-363-1999, LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058) WHERE A NHTSA INSPECTOR CAME TO THE FACILITY TO INSPECT THE VEHICLE. THE CONTACT WAS ASKED IF THE VEHICLE WAS INVOLVED IN A COLLISION AND THE CONTACT REPLIED WITH 'NO'. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INSPECTION. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE AFTER THE INSPECTION. THE CONTACT DID NOT KNOW WHETHER THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11255174September 12, 2019
SEATS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WAS REPAIRED FOUR TIMES DUE TO A SHARP OBJECT THAT PIERCED THE LEATHER SEAT. COLE CHRYSLER DODGE JEEP (LOCATED AT 3550 BROAD ST, SAN LUIS OBISPO, CA 93401, (805) 543-7321) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254632September 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING 25-30 MPH AND MAKING A TURN, THE DRIVER'S AIR BAG EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT SUSTAINED BURN INJURIES FROM THE DEPLOYMENT, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59777684. THE CONTACT WAS REFERRED TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 110,000 *DT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11254662September 11, 2019
UNKNOWN OR OTHER
FOR THE 4TH TIME NOW MY JEEP DRIVERS SEAT HAD A SHARP METAL DEVICE POKE THRU THE SEAT AND INJURY MY LEG, THIS IS A SERIOUS DEFECT. I HAVE TAKEN THIS BACK NOW 4 TIMES FOR NEW SEATS, MOTORS, ETC. YET AFTER A TIME IT CONTINUES BREAK AND INJURY THE DRIVER. SEAT MOTOR WILL MOVE ON ITS OWN. CHRYSLER/JEEP HAS BEEN AWARE OF THIS ISSUE CAUSING INJURY AND DEFECTIVE SEATS FOR SEVERAL YEARS AS THIS IS NOW THE 4 TIME ON THE SAME ISSUE, YESTERDAY THE DEALERSHIP SAID " WHEN WILL JEEP FIGURE IT OUT THE SEATS ARE DEFECTIVE"
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11253467September 5, 2019
AIR BAGS
"TAKATA RECALL" I WAS DRIVING ON57TH ST WEST AND MY AIR-BAG EXPLODE. I DID NOT HIT SOMETHING OR SOMETHING HIT ME. IT WAS A VERY,VERY SCARED MOMENT. MY RIGHT ARM GOT BURN. ALSO MY SISTER WAS IN THEVEHICLE WIT ME HER AIR GOT BURN ALSO. THANK YOU
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11253509September 5, 2019
FUEL/PROPULSION SYSTEM
ON SEPT. 2, 2019 WHILE DRIVING ON ROUTE 23 OUR 2004 JEEP LIBERTY'S GAS TANK BROKE OFF AND WE DRAGGED IT DOWN THE ROAD WITH GAS POURING OUT, ANOTHER DRIVER ALERTED US THAT THE GAS TANK WAS DRAGGING. IF A SPARK HAPPENED WE WOULD HAVE BEEN SET ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND OUR CAR WAS TOWED TO A REPAIR SHOP. I SAW A RECALL #18V278000 ONLINE TODAY 09/05/19, WE WERE NEVER NOTIFIED OF THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253116September 4, 2019
STEERING, WHEELS
SPONTANEOUS BALL JOINT SEPARATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253317September 4, 2019
STEERING, WHEELS, UNKNOWN OR OTHER
MANUFACTURERS RECALL: MY VEHICLE MAKES A SERIOUS VIBRATION IN THE STEERING WHEEL AND A LOUD HUMMING NOISE WHEN I DRIVE DOWN THE ROAD. IT PULLS TO THE RIGHT TERRIBLY AND WEARS OOT MY TIRES CONSTANTLY. IT FISH TALES WHEN I ACCELERATE THE GAS PETAL AND ALSO WHEN I TAKE MY FOOT OFF OF THE GAS. IT WALKS THE ROAD. AND FEELS UNSTABLE WHEN U REACH 60MPH. IT FEELS VERY UNSAFE AND DOES IT'S OWN THING WHEN WE ARE DRIVING . IT JUST GOES ALL OVER THE ROAD .THE RESULTS ARE THE SAME WHETHER IT'S BEING DRIVEN IN THE CITY OR HIGHWAY. UNPREDICTABLE MY VEHICLE HAS BEEN RECALLED BY CHRYSLER U38 IS THE RECALL NUMBER AND IT'S OFF THE RECALL EXPANSION OF 12V-085
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252801September 2, 2019
SUSPENSION, UNKNOWN OR OTHER
2002 JEEP LIBERTY...FEELS LIKE AND SOUNDS LIKE THE WHOLE FRONT END IS FALLING APART..AND THEN I WENT TO THE POST OFFICE AND AS I TURNED IN THE PARKING LOT THE JEEP MADE THE WORST NOISE..PEOPLE STARTED LOOKING..IT WAS REALLY BAD WHEN I HIT A BUMP OR TURNED THE STEERING WHEEL..MY MECHANIC CHECKED IT OUT AND SAID THE BALL JOINTS HAD TO BE CHANGED..AND I THINK SOMETHING IS WRONG WITH THE STEERING ....I KNOW THERE HAS BEEN A RECALL ON BALL JOINTS AND SOMETHING TO DO WITH THE STEERING.ALSO MY BROTHER N LAW FOUND A PART LAYING LOOSE IN DOWN IN THE MOTOR..I AM A SENIOR CITIZEN AND I STILL WORK..AND I NEED MY JEEP CHECKED..I AM SCARED TO DRIVE IT...PLS LET ME KNOW WHAT TO DO...THANKS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252799September 2, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I STARTED MY CAR AND MY HEADLIGHTS FLASHED ON AND OFF ABOUT 3 OR 4 TIMES. AFTER THAT HAPPENED I HAVE BEEN UNABLE TO GET MY HEADLIGHTS TO STAY ON THE JUST FLASH AND SHUT OFF. MY FOG LIGHTS WORK PROPERLY BUT OTHER HEADLIGHTS JUST FLASH AND STAY OFF. I HAVE CHECKED FUSES/RELAYS AND NOTHING HAS CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252481August 30, 2019
STRUCTURE:BODY
I PURCHASED A 2012 JEEP LIBERTY WITH A SLIDER ROOF. WHEN ATTEMPTING TO CLOSE THE SLIDER USING THE CONTROLS, THE ROOF WOULD NO LONGER CLOSE COMPLETELY, WHICH HAS CAUSED WATER DAMAGE TO THE INTERIOR OF THE VEHICLE AND I WOULD IMAGINE MAY HAVE ALSO CAUSED ELECTRICAL ISSUES. THINGS LIKE THE DASH LIGHTS, WIPERS, AND SEAT RANDOMLY COME ON ON THEIR OWN. MY CONCERN, AND FROM THE RESEARCH I HAVE DONE ON THIS ISSUE, IS THAT THE ROOF IS NOT SECURELY ATTACHED WHICH IS CONCERNING WHEN YOU ARE DRIVING AT HIGHER SPEEDS ON THE PIKE OR RT 128. JUST LAST WEEK WHEN DRIVING MY DAUGHTER BACK TO COLLEGE, THERE WERE SEVERAL LOUD CLICKING NOISES WHILE WE WERE ON RT 128 AND I HONESTLY THOUGHT THE ROOF WAS GOING TO FLY OFF. THIS APPEARS TO HAVE BEEN A KNOWN ISSUE BY JEEP CHRYSLER AND IS A REAL SAFETY HAZARD THAT THEY ARE NOT WILLING OR ABLE TO CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252172August 29, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE INSIDE OF THE TIRES WERE WORN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER CONTROL ARM AND BALL JOINTS WERE SEPARATED AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252205August 29, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO CAR-MART OF CAPE GIRARDEAU (1455 N KINGSHIGHWAY, CAPE GIRARDEAU, MO 63701, (573) 332-0747) WHERE THE CONTACT WAS INFORMED THAT THE FRAME WAS BENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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