Jeep Liberty Complaints

8,882 consumer complaints on file.

#10556337December 17, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD CONSISTENT NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE WHEEL AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT UPPER AND LOWER BALL JOINTS, CONTROL ARM FOR THE LOWER BALL JOINT, AND THE REAR SUSPENSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. ..UPDATED 02-28-14 *BF UPDATED 03/14/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556402December 17, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, GASOLINE SPEWED FROM THE FILLER NECK AND ONTO THE CONTACT. THE FAILURE WAS RECURRING. THE DEALER INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE FUEL MODULE. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06E011000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 103,000. . ..UPDATED 01-10-14 *BF UPDATED 01/23/2014 *BF UPDATED 01/24/14 THE CONSUMER STATED THE PROBLEM IS GETTING WORSE. UPDATED 02/25/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556410December 17, 2013
POWER TRAIN
WHILE I WAS DRIVING WESTBOUND ON WASHINGTON AVENUE APPROACHING MAIN STREET THE TRANSMISSION BEGAN SLIPPING. UPON CLOSER EXAMINATION I DISCOVERED THE TRANSMISSION FLUID WAS LEAKING ALONG THE FRESH FALLEN SNOW BEHIND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556105December 15, 2013
ELECTRICAL SYSTEM
IN ORDER OF FAILURES. REAR WIPER WOULD WORK CONSTANTLY WHILE VEHICLE IN GEAR. AIRBAG LIGHT KEPT DINGING. GATE GLASS WOULDN'T CLOSE. GATE WOULDN'T OPEN UNLESS GLASS BUTTON PUSHED ON FOB. TRIED KEY IN REAR LOCK, RADIO TURNED ON. WITH KEY NOT IN IGNITION. RADIO ON, HEATER BLOWER ON, LEFT SIDE MARKERS ON. COULD SMELL BURNING WIRES AND SMOKE IN JEEP, DISCONNECTED THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556057December 14, 2013
POWER TRAIN
KEY WILL NOT COME OUT OF IGNITION WHILE IN "PARK" BECAUSE THE SHIFT BUTTON WILL NOT RETRACT AUTOMATICALLY AS DESIGNED (SHIFT-INTERLOCK SYSTEM BROKEN). I MUST MANUALLY RETRACT THE SHIFT BUTTON WHILE IN "PARK" TO REMOVE THE KEY. I MUST ALSO MANUALLY RETRACT THE SHIFT BUTTON WHILE IN "DRIVE" SO THAT THE SHIFTER CANNOT ACCIDENTALLY BE BUMPED OUT OF GEAR BY ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555916December 13, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION. THE CONTACT STATED THAT THE REPAIRS WERE NOT MADE CORRECTLY AND CAUSED THE VEHICLE TO PULL TO THE RIGHT WHEN DRIVING AT ANY SPEED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555965December 13, 2013
FUEL/PROPULSION SYSTEM, SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SWERVE VIOLENTLY. THE VEHICLE WAS INCLUDED IN TWO SEPARATE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) AND 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555974December 13, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PARTS WERE NOT AVAILABLE TO HAVE THE DEFECT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556007December 13, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT HE HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556009December 13, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL NOISE FROM THE LOWER CONTROL ARM AND THE REAR END OF THE VEHICLE BECAME UNSTABLE. THE VEHICLE WAS DIAGNOSED AS THE LOWER CONTROL ARM AND BUSHINGS NEEDING REPLACING BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS INFORMED THAT THE UPPER CONTROL ARM AND BUSHINGS ALSO NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555808December 12, 2013
AIR BAGS
THERE IS A RECALL ON MY JEEP LIBERTY 2002 ON THE AIRBAG THAT CAN DEPLOY AT ANY TIME. CHRYSLER DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS OF WAITING. I AM CONCERNED ABOUT MY SAFETY DRIVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555861December 12, 2013
AIR BAGS
TL*THE CONTACT OWNS A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555624December 11, 2013
SUSPENSION
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. CONSUMER ALSO STATES UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED HER VEHICLE SAT IN THE PARKING LOT FOR AN HOUR, BEFORE IT WAS EVEN LOOKED AT, AND IT WASN'T UNTIL SHE COMPLAINED, THAT THEY LOOKED AT IT. SHE WAS THEN INFORMED THE PARTS WERE NOT AVAILABLE, AND THEY NEEDED TO BE ORDERED. THE CONSUMER DECIDED TO TAKE THE VEHICLE TO HER PERSONAL MECHANIC, WHERE THE WAS FIXED IN LESS THAN TWO HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555690December 11, 2013
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE EARLIER IN THE YEAR. I BELIEVE IT WAS SOMETIME IN MARCH 2013. THE RECALL WAS ABOUT AN AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC). AGAIN, I RECEIVED THIS RECALL NOTICE IN OCTOBER 2013. I HAVE CALLED THE JEEP DEALER, [XXX] LOCATED ON WEST MARKET STREET IN POTTSVILLE PA 17901 THREE TIMES ABOUT THIS AND HAVE BEEN TOLD EACH TIME THAT THE PART IS BACKORDERED AND THEY WILL CALL ME WHEN THE PART COMES IN. THE LAST CALL I MADE TO THEM WAS ON DECEMBER 5, 2013 AND WAS STILL TOLD IT WAS ON BACKORDER. WHEN WILL THIS PART BE AVAILABLE AS MY AIRBAG WARNING LIGHT HAS BEEN TURNING ON & OFF AT DIFFERENT TIMES OVER THE LAST YEAR? I WANT TO GET THIS FIXED AND WANTED TO KNOW WHY THIS PART IS TAKING SO LONG TO BE AVAILABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555450December 10, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING MY VEHICLE NEAR CRATER LAKE NATIONAL PARK. THE POWER WINDOW MOTOR SYSTEM BROKE ON THE LEFT REAR PASSENGER DOOR, THUS ALLOWING THE WINDOW TO FREE FALL INTO THE DOOR FRAME. I HAVE READ THAT THIS IS AND HAS BEEN AN ONGOING PROBLEM WITH THIS YEAR OF JEEP. THEN NOW IN DECMEBER, THE DRIVERS WINDOW MOTOR SYSTEM HAS BROKEN AGAIN CAUSING THE GLASS WINDOW TO FREE FALL INTO THE DOOR FRAME. IF THIS IS ALL TRUE ABOUT THIS SYSTEM, AND THE FACT THAT I NOW HAVE 2 BROKEN POWER WINDOW MOTORS WHICH WILL COST ME NEARLY $900 TO FIX, I FEEL THIS ITEM SHOULD BE ON A NATIONAL RECALL LIST FOR JEEP TO REPLACE THESE ITEMS SO THEY WILL NOT FAIL. IT IS A SAFETY HAZARD AS IT COULD CAUSE GLASS TO BREAK DURING DRIVING TIME AND INJURING DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555488December 10, 2013
AIR BAGS
AIR BAG LIGHT STAYS ON. DEALER SAYS IT IS NOT PART OF THE N28 RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555538December 10, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE NOW HAD 6 WINDOW REGULATORS FAIL ON MY 2002 JEEP LIBERTY LE. THE MAJOR SAFETY ISSUE IS WITH REGARD TO PERSONAL PROPERTY AND THEFT AS IT IS NOW IMPOSSIBLE TO SECURE THE VEHICLE IF NOT IN A LOCKED, PRIVATE GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555243December 8, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR DRIVER'S SIDE WINDOW FELL OUT OF THE TRACK; I TRIED ROLLING THE WINDOW UP BUT NOTHING HAPPENED. THIS IS THE SECOND TIME THE WINDOW REGULATOR HAS BROKEN. APPARENTLY, THIS IS A COMMON PROBLEM WITH OLDER JEEP LIBERTY MODELS AND FROM WHAT I HAVE READ, THE REGULATOR IS MADE OF PLASTIC INSTEAD OF METAL AND THE PART IS MADE TO BREAK OFTEN. I AM TIRED OF FIXING THE PROBLEM AGAIN AND AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555176December 7, 2013
ENGINE, ELECTRICAL SYSTEM
DRIVING 2005 JEEP LIBERTY CRD (TURBO DIESEL) ON HIGHWAY AND ENGINE CUT OUT COMPLETELY WITHOUT ANY WARNING. ALL DASH LIGHTS FLASHED ON AND OFF, ASD LIGHT REMAIN ILLUMINATED. COASTED TO SHOULDER. ENGINE WOULD NOT START. TOWED TO DEALERSHIP, THEY REPLACED FUEL PUMP FUSE. CLAIMED THEY COULD FIND NO CAUSE FOR THE BLOWN FUSE. EXACTLY THE SAME ASD CUT OUT REPEATED OVER NEXT FOUR MONTHS, ONCE MORE AT HIGHWAY SPEED, ONCE IN PARKING LOT. DIFFERENT FUSES BLOWN AND REPLACED EACH TIME. FINALLY DEALER TRACED TO FRAYED WIRING IN ENGINE COMPARTMENT. TAPED WIRES, NO FURTHER ASD CUT OUTS. TECHNICIAN STATED HE WOULD NEVER DRIVE A LIBERTY OUTSIDE OF CITY AS WIRING HARNESS ROUTINELY FRAYS DUE TO TIGHT FIT OVER MENTAL BODY AND COMPONENTS IN ORIGINAL CONSTRUCTION. CLAIMED VERY COMMON AND VERY DIFFICULT TO FIND OR CORRECT AS MOST WIRING IS INACCESSIBLE BEHIND BODY PANELS. CLAIMS JEEP IS WELL AWARE, HE CLAIMS ENTIRE HARNESS SHOULD BE REPLACED WITH LONGER HARNESS AND THICKER INSULATION. EXTREMELY DANGEROUS AS CUT OUT IS INSTANTANEOUS AND OCCURS WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555180December 7, 2013
STRUCTURE:BODY
THE SKYLINER ROOF ON OUR 2008 JEEP LIBERTY LIMITED 4X4 IS VERY NOISY AT DRIVING SPEEDS OR ON WINDY DAYS AND AS MANY OTHER OWNERS WITH THIS OPTION HAVE STATED THE ROOF DOES NOT CLOSE ALL THE WAY, I HAVE TO MANUALLY LOCK IT BACK INTO THE CLOSED POSITION. IT DOESN'T OPEN PROPERLY EITHER THE PROBLEM SEEMS TO BE WITH THE TRACK AND CABLE SYSTEM. IT COULD BE A SAFETY ISSUE IF IT BLEW OPEN WHILE DRIVING. WITH THIS BEING SUCH A PERSISTENT PROBLEM WITH THIS OPTION THERE REALLY SHOULD BE A RECALL. MAYBE HEAVIER DUTY COMPONENTS AND CABLE COULD BE A SUFFICIENT FIX FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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