Jeep Liberty Complaints

8,882 consumer complaints on file.

#10562154January 30, 2014
FUEL SYSTEM, GASOLINE
EACH AND EVERY TIME I FILL UP MY JEEP WHEN THE GASOLINE AUTOMATIC PUMP DISPENSER SHUTS OFF I GET SPLASHED WITH GAS AND IT GOES ALL OVER ME AND MY VEHICLE. THIS IS A SAFETY PROBLEM THAT JEEP SHOULD FIX. THERE ARE SAFETY BULLETINS OUT ON THIS PROBLEM ON SEVERAL MODELS OF JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562161January 30, 2014
SUSPENSION
UPPER AND LOWER BALL JOINTS UNDER PREVIOUS RECALL HAVE FAILED!!!!!!!! BALL JOINTS WERE NOT REPLACED BY SERVICING DEALER AS REQUIRED BY RECALL !!!!!!!!!! ONLY SMALL SHIELD WAS INSTALLED !!!!!!!! JEEP ISN'T TAKING THIS PROBLEM SERIOUSLY !!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562027January 30, 2014
SUSPENSION, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:CRUISE CONTROL
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END ALIGNMENT AND BRAKE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AT TIMES, WITH OR WITHOUT THE CRUISE CONTROL ON. ALSO, THE CRUISE CONTROL WOULD NOT DISENGAGE, WHEN HE TAPPED THE BRAKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562264January 30, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR SUSPENSION CONTROL ARM FAILED AND CAUSED THE CONTACT LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR SUSPENSION CONTROL ARM WAS CORRODED AND THE WHEEL ALIGNMENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562039January 29, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE . THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562128January 29, 2014
FUEL SYSTEM, GASOLINE
HELLO, I HAVE A JEEP LIBERTY 2002 4X4. I HAVE BEEN NOTICING A STRONG GAS SMELL RECENTLY. THE DEALER FOUND IT'S SCHRADER VALVE LEAKING. I ASKED THEM TO SHOW ME THE PROBLEM. SO, WHEN THEY TRIED TO START THE CAR - THE FUEL WAS POURING FROM THE SCHRADER VALVE. I WAS SHOCKED WHEN I SAW IT. IT'S VERY DANGEROUS. I WAS DRIVING THIS CAR ALMOST EVERY DAY TO GO TO WORK AND SOMETIMES WITH MY WHOLE FAMILY DURING THE WEEKEND. I FEEL LUCKY IT DIDN'T BURN. THE DEALER SAID THE WHOLE FUEL RAIL ASSEMBLY NEED TO BE REPLACED, AND THE SCHRADER VALVE CAN'T BE REPAIRED ALONE! I REALLY WANT TO COMPLAIN ABOUT THIS. I LOVE MY JEEP LIBERTY. BUT THE SCHRADER VALVE ISSUE IS A VERY SERIOUS PROBLEM AND IT COULD CAUSE THE FIRE, HARM THE LIFE! ALSO IT DOES NOT MAKE SENSE TO ME - WHY DO YOU NEED TO CHANGE THE WHOLE FUEL RAIL ASSEMBLY TO FIX A SCHRADER VALVE? IT LOOKS IS A DESIGN DEFECT! THANKS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561794January 28, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND AN ARRIVAL DATE COULD NOT BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561824January 28, 2014
ELECTRICAL SYSTEM
I BOUGHT SOME FUSES FOR MY JEEP AND ALL EIGHT OF THEM BLEW AS SOON AS I PUT THEM IN NUMBER 15 BLUE SO I NOW HAVE NO BACK LIGHT OR BLINKERS OR HAZARDS LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561873January 28, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561681January 27, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
2 BACK WINDOW MOTORS DON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561683January 27, 2014
FUEL/PROPULSION SYSTEM
IT IS BEEN DOING 12-15 MILES PER GALLON ON A HIGHWAY WITHOUT HEAT OR AC ON. IT CONSUMING MORE FUEL THAN NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561678January 27, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CHECK ENGINE LIGHT ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561679January 27, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TURNING LEFT THE CAR LOST CONTROL SPINNING AROUND 360 DEGREES. IT WAS AROUND 9PM. NO TRAFFIC NO CARS AROUND, NO CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561670January 27, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WATER WOULD LEAK WATER INTO THE VEHICLE WHEN THERE WAS RAIN OR INCLEMENT WEATHER. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO CLEANED THE TRAPS BUT THAT TO NO AVAIL. THE MECHANIC SUGGESTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561496January 26, 2014
FUEL SYSTEM, GASOLINE
ON JAN. 25, 2014, THE FIRST NOTICE FOR A RECALL WAS RECEIVED. ACCORDING TO INFORMATION ON SAFERCAR.GOV, THIS RECALL WAS STARTED IN JUNE 2013 AND THE RECALL WAS EXPECTED TO BEGIN IN JULY 2013. THE NOTICE STARTS 'PARTS ARE NOT CURRENTLY AVAILABLE' TO CORRECT THE PROBLEM AND NO DATE IS PROVIDED FOR THE START OF REPAIRS. SEVEN + MONTHS SEEMS LIKE AN EXCESSIVELY LONG TIME TO RECEIVE ANY NOTICE OF A SAFETY PROBLEM. IS SEEMS UNREASONABLE THAT NO DATE FOR THE EXPECTED REPAIR OF MY VEHICLE CAN BE PROVIDED AT THIS LATE DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561516January 26, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AS I WAS DRIVING WITH MY SONS IN THE BACK SEAT, WE HEARD A LOUD BANG ON THE RIGHT BACK PASSENGER SIDE. THE WINDOW STARTED TO ROLL DOWN INTO THE DOOR SHIFT. I WAS ABLE TO PULL OVER AND CATCH THE WINDOW AND MANUALLY PUSH IT BACK UP. IT THEN FELL COMPLETELY INTO THE DOOR SHIFT. IT WAS 17 DEGREES OUTSIDE AND WE HAD TO RIDE ALL THE WAYHOME WITH THE WINDOW DOWN. THIS IS DANGEROUS BECAUSE THE NOISE SURPRISED US AND COULD HAVE CAUSED AND ACCIDENT. PLEASE RESEARCH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561535January 26, 2014
STEERING
SUDDENLY HAD A HARD TIME TURNING CAR. CHECKED POWER STEERING AND IT WAS EMPTY. I PUT SOME IN AND NOTICED THERE WAS A LEAK. NOTHING LEADING UP TO THIS POINT INDICATED A LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561425January 25, 2014
POWER TRAIN
MANUAL TRANSMISSION POPPED OUT OF FIRST GEAR INTO NEUTRAL SO VIOLENTLY THAT IT FELT AS IF I HAD BEEN REAR-ENDED. JEEP DEALERSHIP REPLACED FIRST AND SECOND GEAR SYNCHRO ON JANUARY 25, 2013. BY MAY 2013 THE PROBLEM WAS OCCURRING INTERMITTENTLY AND BY AUGUST ROUTINELY. THE JEEP DEALERSHIP REFUSED TO REPAIR ON AUGUST 15, 2013 AFTER HAVING THE VEHICLE A WEEK AND CLAIMING THEY COULDN'T "REPLICATE THE PROBLEM." THEREAFTER, GEAR POPPING INCREASED TO THE POINT THAT I WAS UNABLE TO SAFELY TURN LEFT TURN AGAINST TRAFFIC OR MOVE FORWARD WHEN STOPPED ON AN INCLINE. ON DECEMBER 23, 2013, I DELIVERED THE VEHICLE TO ANOTHER JEEP DEALERSHIP AND LEFT IT FOR AN ENTIRE MONTH DURING WHICH TIME IT WAS DRIVEN 13 MILES AND A "COMPLETE DIAGNOSTIC" PERFORMED, BUT ONCE AGAIN THE DEALERSHIP WAS UNABLE TO "REPLICATE." ON JANUARY 21, 2014, I PICKED IT UP ONLY TO HAVE IT VIOLENTLY POP OUT OF FIRST GEAR JUST TWO MILES FROM DEALERSHIP. IT HAPPENED AGAIN ON THE 23RD AND EVEN MORE VIOLENTLY THE AFTERNOON OF THE 24TH. WHILE DRIVING HOME FROM WORK ON JANUARY 24, 2014 VIA AN INTERSTATE HIGHWAY IN VERY HEAVY TRAFFIC (I-25 IN DENVER, CO) THE CLUTCH COMPLETELY MALFUNCTIONED LEAVING MY HUSBAND UNABLE TO PUT THE VEHICLE INTO ANY GEAR WHATSOEVER. AFTER SLAMMING IN 2ND GEAR WITH BRUTE FORCE, THE VEHICLE WOULD NOT MOVE FORWARD AT ALL FORCING HIM TO COAST TO THE SHOULDER. AT THE SHOULDER, HE TURNED THE VEHICLE OFF, RESTARTED AND WAS ABLE TO PLACE INTO FIRST AND SECOND GEAR. HOWEVER, THE VEHICLE SIMPLY ROLLED BACKWARDS WITH NO ABILITY TO MOVE FORWARD AT ALL. THE VEHICLE WAS TOWED BACK TO THE SAME DEALERSHIP THIS EVENING (JANUARY 24, 2014) FOR REPAIR. CHRYSLER ISSUED A REVISED SERVICE BULLETIN # 21-001-10 IN APRIL 2010 CALLING FOR REPLACEMENT OF FIRST AND SECOND SYNCHRO; HOWEVER, I AM EXPERIENCING INCREASING PROBLEMS DESPITE THAT VERY REPAIR IN JANUARY 2013. THIS VEHICLE CANNOT BE SAFELY OPERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561487January 25, 2014
FUEL/PROPULSION SYSTEM
HEARD ABOUT THE RECALL, ASKED CHRYSLER AFTER REGISTERING AT THEIR WEB SITE, WAS ASSURED BY THEIR EMAIL, NO PROBLEM, NOW DON'T KNOW HOW LONG LATER I GET A RECALL NOTICE, ALSO PARTS TO FIX NOT AVAILABLE YET. THIS WHOLE THING WAS A FARCE, WITH CHRYSLER DRAGGING THEIR FEET, SOLD MY JEEP A FEW MONTHS AGO TO CARTER SUBARU, SEATTLE WA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561298January 24, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE REAR BUMPER OF A PARKED VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE EMERGENCY BRAKE IN ORDER TO COME TO A COMPLETE STOP. THE CONTACT WAS NOT INJURED AND THERE WAS NO POLICE REPORT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,400.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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