Jeep Liberty Complaints

8,882 consumer complaints on file.

#10563031February 5, 2014
FUEL SYSTEM, GASOLINE
THIS INCIDENT STARTED IN 2008 AND AT THE TIME THOUGHT IT WAS A FAILURE OF THE GAS PUMP AT THE GAS STATION BUT NOW THE PROBLEM IS MORE COMMON AND HAPPENS WEEKLY, RECENTLY SPLASHING GASOLINE INTO MY EYES WHICH REQUIRED FLUID EYE RINSE AND MEDICAL ATTENTION. EVERY TIME I FILL UP THE TANK ON MY 2006 JEEP LIBERTY, THE GAS BEGINS TO OVERFLOW AND SPLASHES BACK, OUT OF THE FUEL INLET OPENING. THIS IN TURN SPRAYS FUEL OUT AT A FORCE, AND THEN ONTO THE GROUND. RECENTLY THIS HAPPENED AND SPRAYED FUEL INTO MY EYES, ON ONTO MY CLOTHES. NOT ONLY IS THIS A SAFETY ISSUE, BUT ALSO A MAJOR FIRE HAZARD. IT IS MY UNDERSTANDING AFTER TALKING WITH THE DEALER THAT THIS IS A KNOWN PROBLEM WITH JEEP LIBERTY'S IN THAT THE FUEL TANK'S INLET CHECK VALVE IS FAULTY WHICH IN TURN FAILS TO AUTOMATICALLY SHUT OFF THE GAS STATION FUEL PUMP IN TIME. THIS IS MY FORMAL COMPLAINT THAT I WAS INJURED DUE TO A KNOWN, FAULTY PART/COMPONENT OF THE JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10563045February 4, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK RECALL NOTICE. *SMD THE CONSUMER SUBMITTED AN ILLEGIBLE RECEIPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562935February 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562942February 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) ONE YEAR AGO AND STATED THAT THE REASONABLE TIME FOR REPAIR HAD SURPASSED. BOTH THE DEALER AND THE MANUFACTURE WERE NOTIFIED. THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT LIGHTS WERE BOTH ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562958February 4, 2014
ENGINE
WENT TO START MY CAR IN THE MORNING AND THE OIL LIGHT CAME ON, AND A LOUD KNOCKING FROM UNDER THE HOOD. CHECKED ALL FLUIDS AND EVERYTHING WAS FINE. OIL LIGHT FINALLY WENT OFF AND WHILE DRIVING, THE VEHICLE LOST ALL POWER AND HAD TO BE TOWED TO THE DEALERSHIP. A DIAGNOSTIC TEST WAS PERFORMED AND THE RESULT WAS A BLOWN ENGINE. SERVICE TECH SAID THEY FLUSHED OIL FROM ENGINE AND IT WAS FILLED WITH METAL. ALL MAINTENANCE WAS UP TO DATE AND IS DOCUMENTED AT DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562036February 3, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE, POWER TRAIN
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL NOTICE. *SMD THE CONSUMER ALSO STATED, THE TRANSMISSION DID NOT SHIFT PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562674February 3, 2014
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PARTS NEEDED TO COMPLETE EACH REPAIR WAS UNAVAILABLE. THE DEALER AND THE MANUFACTURER WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562660February 3, 2014
POWER TRAIN
HARD TO GET 4-WHEEL DRIVE IN GEAR. I HAD SERVICE TECH. TALK ME THRU SINCE IT WASN'T WORKING PROPERLY. 4-WHEEL DRIVE LEVER/GEAR BROKE COMPLETELY ON FEB. 3, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562691February 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT BECAUSE THE RECALL WAS IN LITIGATION, NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562703February 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE CONTACTED, WHO BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE FAILURE HAD NOT BEEN EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562705February 3, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 03/07/14 *BF UPDATED 03/13/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562712February 3, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY 4X4. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE STRUCTURE) AND STATED THAT THE REQUIRED PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562727February 3, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000 (AIR BAGS). THE CONTACT STATED THAT BOTH RECALL CAMPAIGNS HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THEM TO COMPLETE THE RECALL ON THE VEHICLE. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/14/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562736February 3, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED OUT OF FOUR-WHEEL DRIVE MODE WITHOUT WARNING. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AS FLAMES IGNITED FROM UNDER THE HOOD. THE CONTACT EXITED FROM THE VEHICLE SAFELY AND THE FIRE DEPARTMENT EXTINGUISHED THE MASSIVE FLAMES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,000....UPDATED 02-28-14 *BF THE CONSUMER STATED THE E-MAIL ADDRESS IS INCORRECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10562763February 3, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE, ENGINE
HARD START AND THEN ENGINE LIGHT CAME ON. OBDII CODE P302, CHANGED SPARK PLUG AND COIL. ENGINE KNOCKS AND RUNS ROUGH. POSSIBLE VALVE ISSUE. *TR THE CONSUMER STATED TOO MUCH TIME HAS GONE BY, SINCE HE RECEIVED THE RECALL NOTICE REGARDING THE INSTALLATION OF THE TRAILER HITCH. CHRYSLER INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE. HOWEVER, THE CONSUMER HAD TALKED TO A COUPLE OF MECHANICS WHO DEALER WITH TRAILERS AND HITCHES AND THEY HAVE THE PARTS EITHER IN STOCK OR READILY AVAILABLE. UPDATED 06/19/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562548February 2, 2014
TIRES, WHEELS
I WAS DRIVING 50 MPH ON A PAVED HIGHWAY. THE AIR PRESSURE LIGHT CAME ON. A FEW SECONDS LATER THERE WAS A RUMBLE NOISE. I PULLED OVER AND LOOKED AT THE TIRES. ONE WAS COMPLETELY FLAT. I HAD THOUGHT I RAN OVER SOMETHING VERY LARGE CAUSING AN INSTANT FLAT. AFTER REMOVING THE TIRE, WE NOTED THAT THE TIRE WAS STILL GOOD. THE NUT HOLDING THE VALVE STEM/PRESSURE SENSOR IN HAD BROKEN. THE VALVE STEM/PRESSURE SENSOR COMPONENT WAS FOUND INSIDE THE TIRE. THE RESULT WAS A VERY LARGE GAP WHERE THE VALVE STEM WAS, ALLOWING THE TIRE TO INSTANTLY DEFLATE. WHEN CHECKING THE OTHER VALVE STEMS, ONE OF THE OTHER NUTS HOLDING THE VALVE STEMS IN WAS ALSO BROKEN. THE JEEP IS PARKED UNTIL WE CAN REMOVE ALL OF THE VALVE STEMS AND REPLACE THEM. WE WILL NOT DRIVE IT AS IT IS. WE WILL BE REPLACING THE VALVE STEM/PRESSURE SENSOR COMPONENT WITH THE OLD FASHION STYLE VALVE STEMS. I WOULD NOT CONTINUE TO DRIVE THE VEHICLE WITH THE STOCK EQUIPMENT. I WOULD ALWAYS WORRY ABOUT WHAT WOULD HAPPEN IF THE VALVE STEM BROKE ON A FRONT TIRE GOING EXPRESSWAY SPEED IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562376January 31, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE FOR AT LEAST ANOTHER THREE MONTHS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562403January 31, 2014
FUEL/PROPULSION SYSTEM
STARTING BACK IN AUGUST AND CONTINUING TO THIS DATE, EVERY TIME I PUT FUEL INTO THE JEEP IT SPLASHES OUT OF THE GAS TANK WHEN FULL. NOT JUST A LITTLE SPLASH EITHER! IT POURS OUT OF THE GAS TANK AND DOWN THE SIDE OF THE JEEP EVERY TIME. I CAN SOMEWHAT CONTROL THE SPLASH BY CLICKING OFF THE GAS PUMP HANDLE AT INTERMEDIATE INTERVALS AND THEN GOING VERY SLOWLY TO PUT THE LAST 2 TO 3 GALLONS OF GAS IN THE TANK, BUT THIS DOESN'T ALWAYS WORK. WHEN THE TANK IS ALMOST FULL IT WILL START TO SPEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562399January 31, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THERE WAS A NHTSA RECALL CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART WAS NOT AVAILABLE; THEREFORE, THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562297January 30, 2014
VISIBILITY/WIPER
THE DEFROSTER ON THESE MODELS ARE CENTERED ON THE DASHBOARD AND DO NOT EXTEND FAR ENOUGH TO THE LEFT AND RIGHT TO PREVENT ICING OF THE WINDSHIELD AND WIPERS, WHICH CAUSES VISIBILITY ISSUES. IT HAS BEEN AN ISSUE SINCE NEW, AND THE DEALER SAYS IT IS A CHARACTERISTIC OF THE VEHICLE. SOME TYPE OF ADAPTER TO DIRECT MORE OF THE DEFROST TO THE EDGES OF THE WINDSHIELD WOULD BE HELPFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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