Jeep Liberty Complaints

8,882 consumer complaints on file.

#10593487May 22, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) . THE CONTACT WAS INFORMED THAT THE PART FOR THE RECALL WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593538May 22, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593086May 21, 2014
POWER TRAIN, SERVICE BRAKES
WHILE DRIVING THE VEHICLE IN A BUSY HIGHWAY THE STEERING BECOMES HEAVY AND SOME FLUID SPLASHED ON THE FRONT WINDSHIELD AND SUDDENLY LOST STEERING AND GEARING .I FORCED THE VEHICLE TO THE SHOULDER AND STEPPED OUT OF IT TO CHECK WHAT WENT WRONG. THERE WAS NO LIGHT INDICATOR OR OVERHEATING. AS SOON AS I STEPPED OUT OF THE CAR IT STARTS ROLLING BACKWARD, SO IT LOST BRAKING AS WELL..I WAS PANICKING AND PICTURING HOW MANY ACCIDENTS AND TOLL DEATH WOULD HAVE HAPPENED ON THE SCENE. ONE MOVING CAR HAD COLLIDED WITH MY VEHICLE WHILE IT WAS ROLLING BACKWARD AND TWO PEOPLE GOT INJURED. THE POLICE HAVE BEEN NOTIFIED AND MY JEEP GOT TOWED AS IT IS NOT DRIVABLE. I HAVE CONTACT CHRYSLER AND THEY RETURN MY CALL AND PROMISE TO SEND THEIR ENGINEER TO INVESTIGATE AND FIND OUT WHAT WENT WRONG WITHOUT WARRING AND IT COULD HAVE CAUSED A TOTAL DISASTER ON 95 NORTH . *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10593099May 21, 2014
FUEL SYSTEM, GASOLINE
FUEL SPITBACKS SEVERELY DURING FILLING. POSES POTENTIAL FIRE OR PERSONAL INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593236May 21, 2014
STEERING, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
KEY GETS STUCK IN THE IGNITION SYSTEM FROM TIME TO TIME THE KEYS ARE LEFT IN THE IGNITION STEERING WHEEL GETS LOCKED UNABLE TO RETRIEVE KEY. ELECTRICAL STABILITY CONTROL DEFECT SINCE BUYING IT IN 2003, NUMEROUS SUSPENSION PROBLEMS SINCE 2003, SPEND THOUSANDS OF DOLLARS FIXING DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592667May 20, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. UPDATED 8/11/14*CN UPDATED 08/19/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592678May 20, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY 4X4. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592691May 20, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013 THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592702May 20, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THIS TIME. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592750May 20, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592800May 20, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY IN THE PART AVAILABILITY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592865May 20, 2014
AIR BAGS
AIR BAG WARNING LIGHT FLASHING WHILE DRIVING. LIGHT TURNS OFF WHEN ENGINE IS TURNED OFF, AND STAYS ON WHEN ENGINE IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592323May 19, 2014
SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
ALMOST IN FIRE AND SHAKE ALL THE CAR BUT IM FINE . *JS
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10592328May 19, 2014
FUEL/PROPULSION SYSTEM
I AM WRITING IN REGARDS TO THE RECALL THAT WAS DONE ABOUT THE GAS TANK/ TRAILER HITCH RECALL. AS OF THIS DATE I HAVE HEARD NOTHING SINCE CHRYSLER SENT ME A LETTER STATING THAT "THE DEALERSHIP WOULD BE IN TOUCH"! I SENT THEM A COPY OF MY RECEIPT FOR THE HITCH I HAD INSTALLED AND IT STATED IT MET FEDERAL GUIDELINES. IT SEEMS THAT THEY RECEIVED TO MANY RECEIPTS AND THAT AT $300. A VEHICLE IT WAS GOING TO HURT! I SEE NO NEED TO TAKE MY VEHICLE INTO A DEALERSHIP WHEN I PROVIDED PROVE THAT MY HITCH WAS PROPERLY INSTALLED AND MET FEDERAL GUIDELINES. I'D LIKE TO HEAR FROM YOU ON THIS MATTER AS CHRYSLER WANTS TO DRAG THIS OUT AS LONG AS THEY CAN! THANK YOU [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592390May 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS UNAVAILABLE. THE CONTACT FELT THAT IT WAS TAKING TOO LONG TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED NOR HAD IT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592444May 19, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE BATTERY AND BATTERY CONNECTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 08/27/14*LJ UPDATED 09/3/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592454May 19, 2014
FUEL SYSTEM, GASOLINE
TL * THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592470May 19, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592472May 19, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592538May 19, 2014
FUEL/PROPULSION SYSTEM
GOOD AFTERNOON, I RECEIVED A REAR STRUCTURE REINFORCEMENT LETTER FROM CHRYSLER AND THE NATIONAL TRAFFIC SAFETY ADMINISTRATION STATING THAT CERTAIN 2002-2007 MODEL YEAR JEEP LIBERTY VEHICLES CONTAIN DEFECT RELATED TO MOTOR VEHICLE SAFETY. PROBLEM: THE FUEL TANK ON VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT DEALER WILL DO: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN OEM TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACT I CALLED THE DEALER AND IT TURNS OUT THEY DO NOT HAVE THE PARTS TO FIX THE PROBLEM, AND CHRYSLER IS RESPONSIBLE FOR SENDING THEM THE PARTS. THEY SAID I WOULD RECEIVE ANOTHER LETTER ONCE THEY HAD RECEIVED THE PARTS BUT I NEVER RECEIVED A LETTER/CALL BACK. I RECEIVED THE RECALL LETTER A FEW MONTHS AGO AND YET HAVE NOT RECEIVED A CALL AND JUST ABOUT FORGOT ABOUT UNTIL MY HUSBAND ASKED ABOUT IT. I AM ALMOST 8 MONTHS PREGNANT AND QUITE WORRIED DRIVING THE CAR BUT I NEED IT. I HOPE YOU CAN HELP ME GET THIS RESOLVED AS SOON AS POSSIBLE BECAUSE IN 2 WEEKS I'M GETTING MY FUTURE CHILD'S CARSEAT INSTALLED AND WOULD LIKE THIS OTHER SAFETY PROBLEM TO BE SOLVED. THANK YOU IN ADVANCE FOR YOUR HELP AND ATTENTION *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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