Jeep Liberty Complaints

8,882 consumer complaints on file.

#10596086June 4, 2014
SUSPENSION
FRONT CLEVIS (HOLDS BOTTOM OF SPRING AND STRUT ASSEMBLY) IS SEVERELY RUSTED ON BOTH SIDES AND IF IT WERE TO BRAKE (FAIL) IT WOULD CAUSE COMPLETE LOSS OF VEHICLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596210June 4, 2014
FUEL SYSTEM, GASOLINE
I JUST REGISTERED A 2005 JEEP LIBERTY I WENT TO THE GAS STATION TO PURCHASE GASOLINE. THE FUEL TANK WILL NOT ALLOW ME TO PUMP FUEL INTO THE TANK. THE FUEL BACK LASHES AND SHOOT OUT OF THE TANK. IT TOOK 20 MINUTES TO PUMP 20.00 WORTH OF FUEL AT PUMPING .50 CENT WORTH AT A TIME THEN ALLOWING IT TO SETTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595731June 3, 2014
AIR BAGS
ON MY WAY TO WORK THE AIR BAG LIGHT INDICATOR WOULD TURN AND OFF. I AM NOW IN THE PROCESS OF TAKING IT TO A JEEP DEALERSHIP. I UNDERSTAND THAT THERE IS A RECALL FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595747June 3, 2014
STRUCTURE:BODY, AIR BAGS, EXTERIOR LIGHTING
MY DAUGHTER WAS DRIVING AND A TRUCK IN FRONT OF HER STOPPED QUICKLY CAUSING MY DAUGHTER TO SLAM ON BRAKES TO AVOID A COLLISION BUT ENDED UP REAR ENDING THE TRUCK. HER AIRBAG DEPLOYED AND HER JEEP HAD TO BE TOWED FROM THE SITE. IT HAS BEEN IN THE SHOP SINCE 4/28/14 AND WAS REPAIRED EXCEPT FOR THE CLOCK SPRING WHICH IS NECESSARY FOR THE NEW AIRBAG. WE HAVE BEEN TOLD THAT THIS PART IS NO LONGER PRODUCED OR MANUFACTURED BY ANY VENDOR IN THE COUNTRY. THEREFORE, OUR JEEP CANNOT BE RELEASED TO US WHICH HAS CAUSED A HARDSHIP ON OUR FAMILY AS WELL AS A HARDSHIP FOR THE SHOP MANAGER AS HE CANNOT BE PAID UNTIL THE CAR IS RELEASED. BECAUSE OF THIS I BELIEVE THAT ANYONE DRIVING A 2006 JEEP LIBERTY IN THE COUNTRY IS POSSIBLY AT RISK DUE TO THIS DEVICE NOT BEING READILY AVAILABLE IN THE PROPER SUPPLY CHANNELS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10595755June 3, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595812June 3, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO MAKE THE PARTS AVAILABLE IN ORDER TO HAVE THE VEHICLE REPAIRED. THE DEALER WAS CONTACTED AND MADE THE CONTACT AWARE THAT PARTS WERE NOT AVAILABLE THEREFOR THE REPAIRS WERE UNABLE TO BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595842June 3, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595444June 2, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595498June 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE DEALER AND DECLINE TO TO PROVIDE AT LEAST AN ESTIMATED TIME FRAME WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. LUCKILY, THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595529June 2, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). ). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595612June 2, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595368June 1, 2014
SUSPENSION
NOTIFIED BY THE LOCAL REPAIR CHAIN WORKER THAT MY FRONT SUSPENSION NEEDED TO BE FIXED AS SOON AS POSSIBLE. THE REPAIR WOULD COST ABOUT 1800.00 OR SO. I JUST RECENTLY GRADUATED FROM SCHOOL & LIVE PAY CHECK TO PAY CHECK. I THEM CALLED THE LOCAL JEEP DEALERSHIP (SAM SWOPE JEEP) AND WAS CONFIRMED THAT THERE HAD BEEN PREVIOUS RECALLS RELATED TO THE LIBERTY''S SUSPENSION SYSTEM. I ALSO WROTE TO THE MANUFACTURER, BUT HAVE NOT HEARD ANYTHING FROM THEM. THE DEALERSHIP SAID THAT THE RECALL REPAIRS WERE TAKEN CARE OF. IF IT WAS" TAKEN CARE OF" THEN I SHOULDN'T HAVE THE SUSPENSION NEEDING REPAIR. EITHER THE RECALL REPAIR WAS SHODDY WORK. NOT ACTUALLY DONE. OR THE WORK WAS A TEMPORARY FIX. IN EITHER CASE, I NEED THE MANUFACTURER TO MAKE THE REPAIR AT NO COST TO ME & PROVIDE S LOANER VEHICLE WHILE THE REPAIR IS BEING MADE. REGARDING THE RECALL I FOUND THAT... . CONSEQUENCE: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH. I HAVE TO TRAVEL THE HIGHWAYS AND ACROSS A BRIDGE TO GET TO AND FROM WORK. I DO NOT WANT TO BE A FATALITY OR BE THE CAUSE OF SOMEONE BEING A PART OF AN ACCIDENT OR FATALITY. THE MANUFACTURER SHOULD WANT TO MAINTAIN A GOOD CUSTOMER RELATIONSHIP AND HAVE A LOYAL CUSTOMER. ALSO, THE MANUFACTURER SHOULD WANT TO VALUE THEIR REPUTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595437June 1, 2014
STRUCTURE
THE SKY SLIDER ON THE 2008 JEEP LIBERTY IS DEFECTIVE AND JEEP WILL NOT DO ANYTHING ABOUT IT!!! THIS IS RIDICULOUS! IT IS GOING TO COST $2,000 TO GET THE THING FIXED! I DON'T EVEN OPEN THE THING AND WHEN IT BROKE IT WAS CLOSED!!! I WAS DRIVING IN A STORM AND THE WIND CAUGHT IT AND BROKE IT. DEALERSHIP IS TELLING ME I HAVE TO HAVE A WHOLE NEW SYSTEM...TRACKS AND ALL! THIS IS CRAZY!!! I CALLED JEEP FOR SOME HELP WITH THIS ISSUE AND THEY SAID THERE IS NOTHING THEY CAN DO, OH YES THERE IS SOMETHING THEY CAN DO....RECALL THIS SKY SLIDER!!! I AM GOING TO CONTINUE TO CALL THEM ON A DAILY BASIS AND KEEP ASKING FOR SOMEONE WITH MORE AUTHORITY UNTIL I GET MY WAY ON THIS AND MAKE THEM RECALL IT SO THAT WE CAN ALL GET OUR MONEY BACK ON THIS DEFECTIVE PRODUCT!! I URGE ANYONE ELSE WITH THIS PROBLEM TO DO THE SAME THING....IF ENOUGH OF US KEEP CALLING AND COMPLAINING, MAYBE WE CAN GET SOME SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595131May 30, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
RECEIVED IMPORTANT SAFETY RECALL N46/NHTSA 13V-252 ABOUT A YEAR AGO. HAVE INQUIRED WITH THE DEALER SEVERAL TIMES AND NOT GETTING ANYWHERE WITH THE INSPECTION OF OEM TRAILER HITCH. THEY KEEP TELLING ME THAT PARTS NOT AVAILABLE YET. I AM VERY CONCERNED ABOUT REAR END COLLISION AND FUEL LEAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595049May 30, 2014
WHEELS, TIRES
WHILE DRIVING ON I-696 IN MICHIGAN AT 70 MPH WITH MY WIFE AND ANOTHER PERSON, SUDDENLY MY CAR STARTED TO WOBBLE AS IF I HAD A FLAT TIRE. I SLOWED DOWN THE VEHICLE AND EXITED THE HIGHWAY AT THE FIRST OFF-RAMP. I WAS PUZZLED BECAUSE THE TIRES WERE PURCHASED ONLY A YEAR AGO. PULLED INTO A GAS STATION AND DISCOVERED THAT MY REAR PASSENGER TIRE WAS FLAT AND THAT THE AIR VALVE WAS MISSING. THIS WAS MEMORIAL DAY WEEKEND. AAA ROADSIDE SERVICE CHANGED THE TIRE. THE DAY AFTER MEMORIAL DAY I TOOK THE JEEP INTO THE TIRE REPAIR STORE. I NEEDED A NEW TIRE AND A NEW AIR SENSOR VALVE STEM FOR THE WHEEL. UPON INSPECTION BY THE STORE, IT WAS DISCOVERED THAT THE OTHER 3 VALVE STEMS WERE CRACKED AND NEEDED REPLACING ALSO. THESE AIR SENSOR VALVE STEMS ARE PART OF THE JEEP WHEEL AND IN MY OPINION ARE DEFECTIVE. THEY SHOULD BE GOOD FOR MORE THAN 5 YEARS. I SHOULD, AT THE VERY LEAST, BE REIMBURSED THE MONEY THAT I HAD TO SPEND TO MAKE MY JEEP SAFE AND DRIVABLE AGAIN, INCLUDING THE NEW TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595065May 30, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN DECEMBER OF 2013. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE DEALER WAS CONTACTED SEVERAL TIMES AND THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594733May 29, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS COMPLAINT IS REGARDING EXISTING RECALL "NHTSA CAMPAIGN NUMBER: 13V252000." IT HAS BEEN ALMOST A YEAR AND JEEP HAS YET TO REPLACE MY RECALLED PARTS. I FEEL AS IF JEEP IS DRAGGING ITS FEET IN THIS MANNER, FIRST NOT WANTING TO ISSUE THE RECALL AND NOW NOT DOING THE FIX. MY LOCAL DEALER HAS NO IDEA WHEN PARTS ARE COMING, AND I BELIEVE A FUEL TANK ISSUE IS SOMETHING THAT SHOULD NOT BE DELAYED. I WISH TO LODGE A FORMAL COMPLAINT ABOUT JEEP'S SLOW RESPONSE TO THIS RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594462May 28, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594484May 28, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V25200( FUEL SYSTEM, GASOLINE , STRUCTURE),HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594489May 28, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER; 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE REMEDY PART WAS ON BACK ORDER AND COULD NOT PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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