Jeep Liberty Complaints

8,882 consumer complaints on file.

#10652841November 5, 2014
AIR BAGS
THE AIRBAG LIGHT CAME ON WHILE DRIVING. WE LATER RECEIVED A RECALL NOTICE FOR THE AIRBAGS. WE TOOK THE 2012 JEEP LIBERTY TO SPITZER JEEP IN BROOKPARK OH ON NOVEMBER 5, 2014. THEY CALLED LATER THAT DAY AND SAID THEY WERE FIXING THE RECALL ISSUE, BUT THE AIRBAG LIGHT WAS ON BECAUSE THE MODULE NEEDS REPLACED AND AS OF NOW THE AIRBAGS ARE ESSENTIALLY "OFFLINE" MEANING THEY WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THEY SAID IT WOULD BE $350-$400 TO REPLACE. ONE WOULD THINK CHRYSLER WOULD HANDLE ANY ISSUE WITH THE AIRBAGS GIVEN THEY HAVE THOUSANDS OF VEHICLES WITH AIRBAG ISSUES. WE DO NOT HAVE THE MONEY TO CURRENTLY FIX THIS AND SO ARE HAVING TO RISK SAFETY OVER COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652370November 4, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652388November 4, 2014
SUSPENSION
MY 2007 JEEP LIBERTY WAS PARKED OVER NIGHT AND WHEN I STARTED TO DRIVE AWAY I FELT THE CAR RESISTING. AFTER AN INSPECTION I REALIZED THAT MY FRONT PASSENGER TIRE WAS TIPPED INWARD .HAD A WRECKER TAKE IT TO MY AUTO DEALER WHERE IT WAS DETERMINED TO BE THE UPPER CONTROL ARMS. HAD TO REPLACE THESE AND HAVE AN ALIGNMENT. I ONLY HAVE 52658 MILES ON THE VEHICLE. I AM THE ONLY OWNER AND HAVE MAINTAINED IT VERY WELL. I DO NOT DO OFF ROAD DRIVING . THE ONLY THING IS THAT IT IS EXPOSED TO A LOT OF SALT. I FEEL THE RECALL ON THE REAR SUSPENSION #91164 SHOULD ALSO COVER THE FRONT. HAD I BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.I HAVE REPORTED THIS INCIDENT TO DAIMLER CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651212November 4, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL NUMBER 13V252000.* LD THE CONSUMER WAS UNDER THE IMPRESSION, (OEM) PARTS WERE BEING USED. HOWEVER, HE LEARNED THE TRAILER HITCH THE DEALER INSTALLED WAS NOT A USABLE TRAILER HITCH FOR HOOKING UP A BOAT, OR TRAILER, ETC. IT WOULD IN FACT CAUSE CONSIDERABLE DAMAGE TO THE UNDER STRUCTURE OF THE VEHICLE. *JB UPDATED 11/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652486November 4, 2014
AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652542November 4, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652096November 3, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEAT DECIDED TO NOT WORK ON THE FIRST 30 DAY W/ SNOW AND ICE. PASSENGER VENTS ARE BLOWING LUKE WARM AIR, AND THE DRIVERS SIDE BLOWING COLD AIR. ALSO, NO AIR AT ALL COMING FROM THE BLOWER AT THE DRIVERS FEET. NOT HAPPY ABOUT THIS AS I HAD READ 100'S OF COMPLAINTS ABOUT THE BLEND DOOR NOT OPERATING PROPERLY ON JEEPS OF ALL TYPES. THIS IS A $1000 FIT, AND THERE SHOULD BE A RECALL ON THE BLEND DOOR. THIS IS AN ABSOLUTE OUTRAGE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652147November 3, 2014
SUSPENSION
TWO OCCUPANTS IN CAR DRIVING 2004 LIBERTY LIMITED ON CITY STREET, HEARD LOUD POPPING NOISE AND REAR OF CAR BEGAN FISHTAILING UNCONTROLLABLY LIKE IT WAS ON ICE. PULLED CAR OFF OF ROAD AND CAR WAS TOWED TO INDEPENDENT DEALER. INSPECTION BY MECHANIC REVEALED THAT LEFT REAR CONTROL ARM HAD SNAPPED COMPLETELY THROUGH DUE TO CORROSION AND RIGHT REAR CONTROL ARM WAS ALMOST CORRODED THROUGH. PICTURES SHOW THAT THE PART THE CONTROL ARM IS ATTACHED TO HAS LITTLE OR NO CORROSION. WIFE CONTACTED CHRYSLER RECALL CENTER. REPRESENTATIVE STATED THAT VIRGINIA IS NOT INCLUDED IN THE RECALL FOR THIS FAILURE. WASHINGTON, DC AND WEST VIRGINIA ARE INCLUDED IN THE RECALL. WASHINGTON DC IS ONLY 15 MILES FROM WHERE THE CAR IS KEPT IN VIRGINIA. THIS DOES NOT MAKE SENSE THAT VIRGINIA IS NOT INCLUDED IN THE RECALL. CONTACTED CHRYSLER RECALL CENTER AGAIN AND THEY WILL BE SENDING AN INSPECTOR OUT TO EXAMINE THE FAILURE. RECALL REPRESENTATIVE SEEMED VERY CONCERNED THAT NO ONE WAS INJURED. THERE WAS NO WARNING OR DIFFICULTY IN HANDLING BEFORE THIS FAILURE OCCURRED. MOST CERTAINLY WOULD HAVE BEEN A DIFFERENT OUTCOME AT BELTWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652153November 3, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE MANUFACTURER WAS NOT RELEASING THE RECALL PART TO THE DEALERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652192November 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER : 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652214November 3, 2014
FUEL/PROPULSION SYSTEM
BOUGHT THIS VEHICLE USED. EACH OF THE TWO TIMES WE HAVE FILLED UP THE TANK WITH GAS THE TANK HAS OVERFLOWED SPILLING AN ESTIMATED PINT OF GAS OUT OF THE TANK AND DOWN THE EXTERIOR OF THE VEHICLE AND ONTO THE GROUND. EACH TIME GAS HAS SPILLED ONTO THE DRIVER AS WELL. RESEARCHING THIS ISSUE IT APPEARS THAT REPLACING THE GAS TANK RESOLVES THIS ISSUE. I FEEL THIS IS A DANGEROUS SAFETY ISSUE THAT SHOULD BE ADDRESSED WITH A RECALL. REF. SERVICE BULLETIN NO.: SB-14-003-13, NHTSA ID NUMBER: 10052148. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652206November 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652230November 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE BRAIN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652283November 3, 2014
SUSPENSION
THESE JEEP LIBERTY'S ARE KNOWN FOR THERE POOR SUSPENSIONS. THE ONE ON THIS VEHICLE IS NO DIFFERENT. THE LOWER BALL JOINTS WERE RECALLED IN 2006. 25000 MILES LATER THEY ARE NO GOOD AGAIN. EVEN THOUGH IT HAS BEEN EIGHT YEARS, THIS SHOULD NOT HAPPEN. I DID FIND THE PROBLEM BEFORE THERE WAS A SERIOUS INCIDENT. THE UPPER AND LOWER BALL JOINTS ARE BOTH IN NEED OF REPAIR. A LOT OF THESE JEEP LIBERTY'S WERE RECALLED FOR THERE BALL JOINTS BUT THEY ALL SHOULD BE RECALLED AND REPAIRED WITH SOMETHING BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651762November 1, 2014
AIR BAGS
AIRBAG LIGHT CAME ON WHILE DRIVING. (THIS IS FIRST TIME) THEN IT WENT OFF FOR A FEW MINUTES AND CAME BACK ON AGAIN. CONCERNED THAT AIRBAG COULD BLOW UP IN MY FACE WHILE DRIVING!! ALSO RECEIVED RECALL NOTICE FOR HEAD RESTRAINT AND THEN A NOTICE THAT DEALER WILL CONTACT ME WHEN PART IS IN. THAT WAS OVER 3 MONTHS AGO!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651822November 1, 2014
FUEL/PROPULSION SYSTEM
THERE HAS NOT BEEN AN ACCIDENT YET. WE HAVE BEEN ATTEMPTING TO SCHEDULE A RECALL APPOINTMENT FOR SIX MONTHS WITH JEEP/CHRYSLER. WE CONTINUOUSLY RECEIVE REMINDERS TO SET AN APPOINTMENT TO FIX THE CAR BUT THEN THEY CANT HELP YOU WHEN YOU DO CALL TO DO WHAT THEY ARE REQUESTING. THEY CLAIM THEY DON'T HAVE THE PARTS AND ARE NOT RESPONSIVE TO INQUIRIES ABOUT WHEN PARTS WILL BE READY. THEY NEED TO LET US KNOW WHEN THEY CAN ACTUALLY ADDRESS THEIR RECALL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651586October 31, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BALL JOINTS FRACTURED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS AND THE CONTROL ARM BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651588October 31, 2014
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADREST POPPED APART. CANNOT BE FIXED. WE WERE TOLD THAT PART THINKS IT HAS BEEN DEFLATED AND CANNOT BE RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651676October 31, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12/11/14/*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651698October 31, 2014
AIR BAGS
TL-THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN NUMBER: 01V373000 (AIR BAGS). THE VEHICLE WAS TAKEN TO DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS. 199,000. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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