Jeep Liberty Complaints

8,882 consumer complaints on file.

#10653817November 10, 2014
EXTERIOR LIGHTING
I WAS DRIVING IN THE DARK AND SUDDENLY MY HEADLIGHTS ON MY JEEP LIBERTY SUDDENLY SHUT OFF AND DID NOT COME BACK ON UNTIL I RESTARTED MY VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653978November 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF PROBLEM AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653707November 9, 2014
VISIBILITY/WIPER
REAR WINDOW HINGE HAS CORRODED OUT AND NO LONGER HOLDING WINDOW. WINDOW ONLY HELD ON BY REMAINING HINGE AND LATCH. DEALER/CHRYSLER WILL NOT COVER REPAIR OR DO RECALL EVEN THOUGH THIS IS A COMMON PROBLEM. SEE HTTP://WWW.JEEPFORUM.COM/FORUM/F292/HELP-BACK-GLASS-LIFT-GATE-1460124/ IF WINDOW FALLS OUT DURING TRAVEL ON HIGHWAY, COULD CAUSE SIGNIFICANT ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653556November 8, 2014
FUEL/PROPULSION SYSTEM
I PURCHASED WHAT APPEARED TO BE A WELL MAINTAINED 2006 JEEP FROM A LOCAL REPUTABLE DEALER AT A COST OVER OF 10 GRAND ON 10/3/14. THE FIRST TANK FILL UP THE GAS OVERFLOWED OUT OF THE TANK. THERE WAS NO "STOP" THE GAS JUST CAME OUT. I ASKED THE CASHIER IF THERE WAS A PROBLEM WITH THE GAS PUMP AND THEY SAID THEY DIDN'T KNOW. SO, THE NEXT GAS FILL UP A WEEK LATER, THE GAS SHOT OUT OF THE TANK THIS TIME. STILL NO WARNING TO STOP FILLING THE TANK WITH A GAS "STOP". I CONTACTED THE DEALER, WHO COULD NOT FIND ANYTHING MECHANICALLY WRONG WITH THE TANK, AND HAD TO PAY FOR AND SEND THE CAR TO A LOCAL JEEP DEALER FOR REPAIR. TO MAKE A LONG STORY SHORT, THEY REPLACED THE GAS TANK. ALBEIT I RECEIVED THE CAR BACK WITH LESS GAS THAN I HAD LEFT IT WITH. TOOK THE CAR HOME, FILED THE CAR ON FRIDAY 11/7/14 AND THE GAS MECHANISM DID STOP THE GAS, BUT ONLY AFTER GAS LEAKED OUT FROM THE GAS TANK AGAIN, AND THEY NEVER EVEN TESTED THE CAR TO MAKE SURE IT DIDN'T HAPPEN AGAIN! AS I FOUND OUT LATER, THEY REPLACED THE TANK WITH A USED TANK. I AM INCREDULOUS ABOUT THIS ISSUE. MY DEALER IS GOING TO TAKE CARE OF THIS ISSUE, I HOPE. AND IF IT IS NOT FIXABLE, I WILL NEVER BUY ANOTHER JEEP OR CHRYSLER PRODUCT! FROM WHAT I AM READING ON THE WEB NO ONE IS LISTENING TO US JEEP OWNERS. THANKFULLY I HAVE A SMALL WARRANTY PERIOD THAT COVERS THIS ISSUE, BUT I IMPLORE YOU TO REOPEN THIS ISSUE. I CAN ATTEST THIS IS NOT INTERNET HYPE. I HAVE WORKED HARD FOR MOST OF MY LIFE AND FEEL AS A CONSUMER I AM BEING TAKEN ADVANTAGE OF. TO MAKE SUCH A SUBSTANTIAL PURCHASE TO ONLY FIND OUT THAT THOUSANDS OF OTHERS ARE BEING IGNORED WITH THE SAME ISSUE IS BEYOND ME. PLEASE FIX WHAT IS ALREADY BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653619November 8, 2014
AIR BAGS
AIR BAG LIGHT ON CONSTANT EVEN THOUGH THERE HAS BEEN NO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653232November 7, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VEHICLE WILL LOOSE POWER WHILE AT HWY SPEED. AS IF SLAMMING ON BRAKES DASH LIGHTS LIGHT UP AS YOUR SEATBELT LOCKS AND YOU SLAM FORWARD. HEADLIGHTS WILL TURN OFF WHILE INSIDE DASH LIGHTS REMAIN ON. MUST USE BRIGHTS TO DRIVE OR PULL OVER. WINDOWS, SEATS MOVE THEMSELVES. WHILE VEHICLE IS OFF AND UNATTENDED. SOMETIMES WHILE PULLING IN A PARKING SPOT CAR LUNGES FORWARD. SOMETIMES WHILE SITTING AT A RED LIGHT IT JUST POWERS OFF AND MUST BE RESTARTED. EVIDENCE OF A LEAK SOMEWHERE CAN NOT BE LOCATED. THE LEAK HAS STAINED A LITTLE ON THE INSIDE ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653423November 7, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE INSTALLING AN OEM TOWING HITCH, AS DIRECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AN UNKNOWN COMPONENT CONNECTED TO THE TOWING ASSEMBLY BECAME FRACTURED AND PREVENTED THE RECALL REPAIR FROM BEING ABLE TO BE PERFORMED SUCCESSFULLY. THE MANUFACTURER AND THE ENGINEERING DEPARTMENT WERE CONTACTED AND ADVISED THAT IT WAS POSSIBLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 107,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653442November 7, 2014
SEAT BELTS
BOTH FRONT SEAT BELTS HAVE DIFFICULTY LOCKING AND THEY CONTINUALLY UNLATCHED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653547November 7, 2014
SUSPENSION, STEERING, WHEELS
GOT A FLAT TIRE AND NOTICED THAT MY TWO FRONT TIRES WERE WEARING EXTREMELY UNEVENLY (BOTH TIRES LOOKED FINE ON OUTSIDE, REALLY WORN ON INSIDE). BEEN NOTICING SOME SLIPPING IN THE STEERING WHEEL FOR ABOUT A MONTH, GETTING WORSE THROUGHOUT THE MONTH. AAA CAME TO FIX THE TIRE AND SAID THE BALL JOINT LOOKED BAD AND THAT THEY "SEE THIS ALL THE TIME ON THESE VEHICLES." I HAD ALREADY HAD F23 DONE ON THIS CAR WHICH WAS SUPPOSED TO FIX THE LOWER BALL JOINTS BUT PROBABLY DIDN'T AND NOTICED THERE WAS A RECALL CALLED J17 WHICH COVERS THE UPPER BALL JOINTS WHICH FOR SOME REASON DIDN'T APPLY TO MY VEHICLE BECAUSE IT WAS BUILT IN MAY 2001 AND THE AFFECTED VEHICLES WERE BUILT MAY-SEPT 2002. I SUSPECT MY VEHICLE SHOULD HAVE BEEN PART OF THAT RECALL, ESPECIALLY AFTER WHAT AAA SAID AND WHAT THEY SAID AT THE REPAIR SHOP, THAT THEY SEE FAULTY BALL JOINTS ON THESE ALL THE TIME. WHY WAS MY DEFECTIVE CAR NOT INCLUDED? DID JEEP REALLY MAKE THE CARS WORSE AFTER MAY 2002 OR IS IT MORE LIKELY MINE HAD THE SAME PROBLEM? THIS OMISSION HAS LED TO AN EXTREMELY HAZARDOUS CONDITION AND UNRELIABLE STEERING. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE WE BOUGHT IT A YEAR AGO. A/C EVAPORATOR WENT BAD OUT OF NOWHERE, HIT A BUMP WHICH CAUSED ONE OF MY BRAKES TO SNAP, SOMETHING THAT'S INEXCUSABLE WITH AN SUV, IT'S JUST REPAIR AFTER REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653105November 6, 2014
FUEL SYSTEM, GASOLINE
MY VEHICLE IS UNDER SAFETY RECALL. I CONTACTED WALSER JEEP BACK AROUND APRIL / MAY? SET UP APPOINTMENT FOR ME TO BRING IN TO FIX BUT WHEN I GOT THERE THEY DID NOT HAVE ANY REPLACEMENT PARTS. THEY TOLD ME THEY WOULD CALL ME WHEN THEY ARRIVE. I WAITED APPROX. 1 MONTH AND CALLED THEM THEY SAID CHRYSLER WOULD GET BACK TO ME WHEN PARTS WERE READY. I HAVE NOT HEARD FROM ANYONE SINCE THEN AND JUST RECEIVED ANOTHER RECALL NOTICE FOR THE SAME REPAIR. WALSER JEEP IN ST. LOUIS PARK, MN DOES NOT HAVE ANY PARTS AND CAN NOT FIX MY VEHICLE I DO NOT KNOW WHERE TO GO NEXT. RECALL NOTIFICATION CODE: N46. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652957November 6, 2014
STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE AND THE VEHICLE VEERED LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN OF THE LOWER ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652975November 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE JUMPER HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,583.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652989November 6, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652994November 6, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652998November 6, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FIRST INCIDENT, I GOT INTO MY CAR AND THE FRONT PASSENGER WINDOW WAS DOWN. I TRIED TO LET IT BACK UP WITHOUT SUCCESS. I TOOK IT TO THE SHOP AND HAD IT REPLACED. A WEEK LATER THAT I WAS DRIVING, AND STARTED TO HEAR AIR AROUND ME, AND NOTICED MY FRONT DRIVERS WINDOW WAS SLOWING DROPPING INTO THE DOOR. I HAD THAT FIXED AND A FEW MONTHS LATER IT DROPPED AGAIN. I HAD IT FIXED BY MEANS OF HAVING A 2 BY 4 PLACED UNDER THE WINDOW BECAUSE I COULD NOT AFFORD A SHOP. NOW, BACK HERE AT THE END OF OCTOBER, MY BACK PASSENGER WINDOW HAS DROPPED IN AND I NOW HAVE IT BOARDED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652637November 5, 2014
SERVICE BRAKES
THE LEFT FRONT BRAKE HOSE CORRODED (METAL PART) AND BROKE NEAR THE THE CRIMP FITTING. CORROSION WAS NOT VISIBLE DUE TO RUBBER SHEAVE COVERING THE CRIMP FITTING CONNECTING THE HOSE TO THE METAL LINE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652757November 5, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652759November 5, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652827November 5, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652831November 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ACCELERATING, THE VEHICLE JERKED FORWARD AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CO2 FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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