Jeep Liberty Complaints

8,882 consumer complaints on file.

#10735355July 20, 2015
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
I PURCHASED A CAR FROM U.S. AUTO SALES IN COLUMBIA, SOUTH CAROLINA ON JUNE 12TH 2015. THE EVENING I TOOK THE CAR HOME THE GAS GAUGE WAS NOT AT THE EMPTY MARK AND THE CAR SHUT OFF AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALERSHIP AND INFORMED THEM OF THIS AND THEY PROCEEDED TO TELL ME THAT IT IS AN ONGOING CHRYSLER ISSUE AND TO NOT LET THE GAS TANK TO GET BELOW A QUARTER TANK. THEY PROCEEDED TO RESET THE CHECK ENGINE LIGHT. 2 WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. SO I TOOK TO A LOCAL AUTO STORE TO HAVE A DIAGNOSTICS RUN AND WAS INFORMED THAT A WHEEL BEARING WAS NEEDED, A CATALYTIC CONVERTER AND A FUEL LINE BECAUSE AT A CERTAIN LEVEL THE GAS WILL NOT REACH THE ENGINE. TODAY IN SOUTH CAROLINA THE TEMPERATURE IS WELL OVER 100 DEGREES AND WHILE I WAS DRIVING MY AIR CONDITIONER STOPPED WORKING. I HAVE HAD MORE ISSUES OUT OF THIS CAR WITHIN THE 30 DAYS I HAVE HAD IT. I DID PURCHASE A WARRANTY ONLY TO BE TOLD THAT I WOULD HAVE TO BEAR SOME OF THE COST TO FIX A VEHICLE I JUST PURCHASED. I AM NOW WAITING ON A CALL FROM THEIR MECHANIC ONCE HE GETS THE PARTS IN TO DO THE REPAIRS. I BELIEVE I WAS KNOWINGLY SOLD A LEMON. I WAS ALSO TOLD THAT IF I HAD ANY ISSUES WITH THE CAR TO BRING IT IN AND I WILL BE GIVEN A LOANER CAR. WELL WHEN I DID BRING IT IN I WAS BASICALLY TOLD TO GET IN LINE AND WAIT BECAUSE THEY HAD NO LOANER VEHICLES. NOW I AM BASICALLY STUCK WITH A VEHICLE WITH NO AIR AND IF THE GAS GET PAST A HALF TANK THE CAR WILL SHUT OFF AND IF NOT REPAIRED SOON COULD POTENTIALLY BLOW UP WITH ME AND MY CHILDREN IN IT. YES I HAVE CALLED THE DEALER TO REQUEST ANOTHER VEHICLE AND WAS BASICALLY BRUSHED OFF AND TOLD NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735023July 19, 2015
SUSPENSION
I'VE BEEN AWARE OF AN ISSUE WITH MY FRONT LOWER BALL JOINTS FOR SEVERAL MONTHS NOW BUT TODAY, I MADE A RIGHT TURN TODAY AND THE BALL JOINT BROKE ALTOGETHER. I'VE BEEN DOING SOME RESEARCH WHEN IT COMES RECALLS OF THIS NATURE AND I KNOW 2006 JEEP LIBERTY'S HAVE/HAD A RECALL IN PLACE FOR THIS VERY ISSUE. I'M WONDERING IF THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2007 MODEL YEAR AS WELL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734959July 18, 2015
AIR BAGS
ON JULY 15, 2015 I WAS TRAVELING ON A 4 LANE ROAD, IN TOWN AT APPROXIMATELY 35 MPH WHEN THE AIRBAGS IN MY 2002 JEEP LIBERTY SPONTANEOUSLY DEPLOYED. THE ROAD WAS SMOOTH, I HADN'T HIT MY BRAKES, OR STRUCK ANYTHING WHEN THEY DEPLOYED. FORTUNATELY THERE WAS A COUNTY DEPUTY SHERIFF 2 VEHICLES BEHIND MY WHO STOPPED TO OFFER ASSISTANCE AND CALL EMS. MY INJURIES WERE MINOR. BRUISING FROM MY ELBOW TO MY WRIST ALONG WITH CUTS AND SCRAPES ON MY RIGHT ARM. I WENT TO THE ER FOR AN X-RAY BECAUSE OF THE IMMEDIATE SWELLING AND THE EMT WHO ARRIVED AT THE SCENE RECOMMENDED IT TO RULE OUT A BROKEN ARM. I CONTACTED CHRYSLER, WHO INFORMED ME THAT MY JEEP WAS PART OF THE #R06 RECALL WHICH INVOLVED THE RANDOM DEPLOYMENT OF AIRBAGS, AND WHILE THEY CAN REPAIR MY AIRBAGS AND DASH, THEY CAN'T FIX THE MODULE THAT ACTUALLY CAUSED MY AIRBAGS TO DEPLOY. THOSE PARTS ARE NOT AVAILABLE AT THIS TIME. IN OTHER WORDS, MY NEW AIRBAGS COULD DEPLOY AGAIN WITHOUT WARNING. I RECEIVED A RECALL LETTER REGARDING THIS PROBLEM MONTHS AGO AND WAS TOLD AT THE TIME THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE PROBLEM. I NO LONGER FEEL SAFE IN MY JEEP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10734652July 16, 2015
STEERING
SPEEDOMETER QUIT WORKING, UPON SLOWING DOWN THE VEHICLE STALLED AND I LOST POWER STEERING AND BRAKING BECAME DIFFICULT. I HAD TO PULL TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. I HAD TO DRIVE WITH MY FOOT ON THE BRAKE AND THROTTLE AT THE SAME TIME TO PREVENT STALLING. THE PROBLEM WAS WITH THE REAR SPEED SENSOR ON THE REAR DIFFERENTIAL. THIS IS THE 3RD TIME I HAVE HAD THIS PROBLEM. HAVING TO DRIVE THE VEHICLE IN THE MANOR DESCRIBED HAS CAUSED THE GEARS TO BREAK IN THE REAR DIFFERENTIAL, WHICH I HAD TO REPLACE AND HAS CAUSED EXCESSIVE BREAK PAD AND BRAKE ROTOR WEAR. THIS PROBLEM CAUSES A VERY UNSAFE CONDITION WHICH SHOULD BE ADDRESSED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734503July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FORE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734582July 16, 2015
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 10 MPH, THE LOWER BALL JOINTS FAILED AND RESULTED IN THE WHEEL COLLAPSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REPAIRED THE VEHICLE ON THREE OCCASIONS; HOWEVER, THE REPAIR DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734589July 16, 2015
UNKNOWN OR OTHER
I WAS DRIVING 35 MILES PER HOUR, THE ESC WARNING LIGHT CAME ON, CAR IS JERKING WHEN YOU ARE COMING TO A STOP. THE ESC IS FLASHING. I BOUGHT THIS CAR NEW IN 2012 ,THIS IS THE THIRD TIME IN THREE WEEKS THIS HAS HAPPENED. FIRST TWO TIME LIGHT WHEN OFF WHEN VEHICLE WAS TURNED OFF NOT THIS TIME. CHECK ENGINE LIGHT ALSO ON THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734585July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN TURNING THE IGNITION TO THE ON MODE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734633July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT STATED THAT THERE WAS A FAILED INSPECTION DUE TO THE AIR BAG WARNING LAMP REMAINING ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR MORE THAN TWO DAYS AND THEY INDICATED THAT THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE A REMEDY TO REPAIR THE VEHICLE AND HAD LESS THAN SEVEN DAYS TO PASS THE VEHICLE INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 111,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734624July 16, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION LOCKED AND CAUSED ENGINE FAILURE. THE CONTACT HAD A REPAIR SHOP REPLACE THE TRANSMISSION AND THE ENGINE. THE DEALER STATED THEN THAT THE RECALL REPAIRS WERE NOT ABE TO BE COMPLETED BECAUSE THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS). THE CONTACT WENT TO A SECOND DEALER AND THEY ALSO WERE NOT ABLE TO SUPPLY THE PART FOR THE THREE RECALL REPAIRS. WHILE PARKING IN THE GARAGE, THE DRIVER SIDE AIR BAG EXPLODED WITHOUT WARNING BEFORE THE CONTACT OPENED THE DOOR TO EXIT THE VEHICLE. THE CONTACT PUT BOTH ARMS UP AND THE FORCE OF THE AIR BAG IMPACTED THE CONTACT'S ARMS WITH BURNS AND PAINS IN THE SHOULDERS. THE CONTACT RECEIVED MEDICAL ATTENTION DUE TO THE MINOR INJURIES FROM THE DRIVER SIDE AIR BAG DEPLOYMENT. THE CONTACT ALSO NOTICED THAT THERE WAS A WHITE SMOKE SUBSTANCE THAT EMITTED FROM THE VEHICLE. AN INDEPENDENT INVESTIGATOR WAS SENT TO INVESTIGATE THE AIR BAG FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR LONGER THAN A MONTH DUE TO THE FACT THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE FOR SEVERAL MONTHS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS STILL WAITING ON INSTRUCTIONS FROM THE MANUFACTURER ON A REMEDY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10734137July 15, 2015
WHEELS, STEERING, SUSPENSION
WHILE DRIVING THERE IS A RAMBLING SOUND COMING FROM THE FRONT OF MY FRONT OF MY VEHICLE, WHEN I PRESS ON THE BREAKS THERE IS A GRINDING NOISE, I HAVE TAKEN MY VEHICLE TO SOUTHERN CHRYSLER JEEP OF GREENBRIER LOCATED IN CHESAPEAKE, VA AND THEY ADVISE THE UNIT NEED FRONT UPPER CONTROL ARMS AND LOWER BALL JOINTS. ACCORDING TO CONTACTING CHRYSLER THE MANUFACTURE I WAS ADVISE THE PART WAS INITAL CHANGE IN 2007 AND THE CURRENT PART (LOWER BALL JOINTS) IS CURRENTLY ON BACK ORDER. ACCORDING TO THE DEALER/SERVICE FACILITY THEY STATED THERE IS APPROXIMATE 500 LOWER BALL JOINTS ON BACK ORDER, I HAVE CONTACTED CHRYSLER VIA WEB CHAT AND THEY CONFIRM PART IS NOT AVAILABLE. I HAVE EXPRESS MY FEAR OF DRIVING THE VEHICLE DUE TO ISSUE AND ASK TO BE COMPENSATE FOR A CAR RENTAL IN WHICH I WAS DECLINE. I AM COMPLAINING DUE TO PART STOCK AVAILABILITY IS UN-ACCEPTABLE AND I FEAR OF DRIVING THIS UNSAFE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734275July 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 UPDATED 12/28/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734322July 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT THEN ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE INTERIM REPAIR WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733909July 14, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
THE CLOCK SPRING ON THIS 2006 JEEP LIBERTY HAS BEEN BROKEN FOR MORE THAN TWO YEARS. THIS HAS DISABLED THE ABS SYSTEM, VEHICLE STABILITY PROGRAM AND THE DRIVER'S AIRBAG. THIS IS A KNOWN PROBLEM TO JEEP AND THEY ARE DOING NOTHING ABOUT IT. THEY JUST CONTINUE TO SAY THE PART IS ON BACK ORDER. THIS IS UNSAFE AND SOMEONE MUST FORCE A MANDATORY IMMEDIATE SOLUTION IN THE LAST 2 MONTHS ALONE SINCE MAY 2015 THE BACKORDER HAS GROWN FROM 500+ TO 700+ AND NOW CHRYSLER WON'T EVEN RETURN MY CALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733966July 14, 2015
STRUCTURE:BODY
#1 PROBLEM, AFTER DRIVING IN WET WEATHER, "GATE OPEN" ILLUMINATES ON DASH, INTERIOR LIGHTS ALL COME ON, THEN WHEN I GET STOPPED TURN OFF CAR AND LOCK IT, WITHIN ABOUT 5 MINUTES ALARM STARTS GOING OFF, SHUT OFF ALARM, WITHIN A FEW MINUTES USUALLY WILL GO OFF AGAIN, USUALLY HAVE TO TAKE ANYTHING OF VALUE WITH ME BECAUSE THE ONLY WAY TO MAKE THE ALARM NOT SOUND IS TO KEEP IT UNLOCKED. #2 PROBLEM, OPENED BACK PASSENGER DOOR, BUTTON STUCK IN, WOULDN'T RELEASE, HAD TO TIE THE DOOR SHUT TO BE ABLE TO DRIVE TO DEALER, TECH CAME OUT AND STUCK A KNIFE IN A LITTLE HOLE TO RELEASE BUTTON, INFORMING ME THAT LATCH WAS RUSTED ON INSIDE AND WHOLE ASSEMBLY WILL HAVE TO BE REPLACED. THE JEEP IS 4 YEARS OLD, BODY IN EXCELLENT CONDITION NO RUST AT ALL, COST TO REPLACE THIS IS 179.00. NOT COVERED UNDER THE 2,000 DOLLAR WARRANTY THAT THEY TALKED ME INTO WHEN I BOUGHT THE CAR. ITS CALLED THE ULTIMATE WARRANTY. I'M SURE THE ALARM ISSUE ISN'T COVERED EITHER.. VERY LOW QUALITY VEHICLE THAT I PAID WAY TOO MUCH FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734003July 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY AND THE WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS, HANDS, AND NECK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NOTIFIED THE CONTACT THAT AN INVESTIGATOR WOULD BE SENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10734053July 14, 2015
AIR BAGS
TURNED ON IGNITION. THE AIR BAG LIGHT FLASHED ON AND WARNING INDICATOR CAUGHT MY ATTENTION BECAUSE THE AIRBAG WARNING LIGHT WENT ON AND STAYED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734060July 14, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST; HOWEVER, THE CONTACT HAS BEEN WAITING FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734082July 14, 2015
AIR BAGS
I HAVE A 2012 JEEP LIBERTY LIMITED 4X4 AND THE AIRBAG LIGHT WILL NOT TURN OFF A COUPLE OF MONTHS AGO IT WILL COME ON STAY ON THEN TURN OFF BUT ALL OF THE SUDDEN IT JUST STAYED ON ALL THE TIME. I HAVE CALLED THE DEALER AND CHRYSLER TO TELL THEM ABOUT THE PROBLEM BUT SINCE I DIDN'T BUY THE EXTENDED WARRANTY THEY WANT TO CHARGE FOR ME TO TAKE IT IN AND FOR THEM TO GET A CODE. I FEEL LIKE IT'S A SAFETY ISSUE AND THEY SHOULD TAKE CARE IF THE PROBLEM .THE CAR HAS NOT BEEN IN AN ACCIDENT OR ANYTHING LIKE THAT I DON'T SEE WHY THEY CAN'T TAKE CARE OF THAT PROBLEM. UPDATED 09/25/15*LJ UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733723July 13, 2015
STEERING
THIS CAR LEAKS POWER STEERING FLUID. MANY SIMILAR JEEP 2002 AND 2003 HAVE THIS PROBLEM. THIS CAR HAS ONLY 50000 MILES. THE DEALER WANTS TO REPLACE THE ENTIRE STEERING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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