Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#723541June 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED WITH MIXED CITY AND HIGHWAY DRIVING WITHIN THE FIRST FEW MONTHS OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552455June 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED PRIOR TO THE RECALL. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723485June 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HAVE REPLACED BRAKES 3 TIMES - GRABBING - AT APPROX 20,000, 27,000 AND 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723493June 2, 2000
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
THE ROTORS GET WARPED AFTER 3000 MILES THEY FIXED IT 5 TIMES AND IT IS CONTINUING AGAIN, I HAD THE FUEL PUMP REPLACED, THE TRANSMISSION SLIPS FORWARD AFTER BRAKING THEY CLAME THAT IS NORMAL, I HAD NUMEROUS ELECTRICAL PROBLEMS ( WINDOWS ARE NOT CLOSING, RADIO, ETC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723468June 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER TURNED ROTORS AT 13,000 AND AGAIN AT 27,000. ON THE ROTORS IT STATES THE MINIMUM TO BE TURNED IS 24.5 MINE HAVE BEEN TURNED TO 24.27 AND 24.31. MY UNDERSTANDING THIS DOES NOT ALLOW THE HEAT TO DISIPATE AND THEY COULD CRACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723436June 1, 2000
ENGINE AND ENGINE COOLING:ENGINE
EXITED OFF FREEWAY, SLOWED DOWN TO MERGE INTO TRAFFIC. WENT OVER A MANHOLE COVER (NOT A BIG BUMP, NORMAL MANHOLE COVER) HEARD NOISE LIKE THE TIRES PICKED UP A STONE. DROVE 1/2 BLOCK AND HEARD A RUBBING NOISE, DECIDED TO TAKE VEHICLE TO DEALER SINCE IT WAS ONLY A COUPLE OF BLOCKS AWAY. DEALER SAID THAT THE BOLTS ON THE RIGHT SIDE MOTOR MOUNTS SHEARED OFF AND MOTOR WAS HANGING. DEALER SAID THAT THIS IS NOT COVERED BY MFG AND THAT IT WAS CONSIDERED NORMAL WEAR. I FEEL THIS IS A SAFETY PROBLEM, I HAVE NEVER HAD A MOTOR MOUNT BREAK AND LEAVE AN ENGINE HANGING, I HAVE NEVER HAD A MOTOR MOUNT BREAK AT 47,000 MILES. VEHICLE HAS NEVER BEEN TAKEN OFF ROAD, HAS NEVER BEEN DRIVEN ON GRAVEL - IT IS A VERY PAMPERED JEEP! IS THERE ANY RECALL OR SAFETY REGULATIONS ON SOMETHING LIKE THIS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723457June 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
THE TRANSMISSION WAS SLOW TO CONNECT AND THE RPM'S WERE GOING UP AND NO MOVEMENT WAS OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862886June 1, 2000
STEERING:GEAR BOX:SHAFT PITMAN, SEAT BELTS:FRONT:ANCHORAGE
WAS AT A DEAD STOP AND WAS REARENDED. PASSENGER'S REAR SHOULDER BELT FAILED TO HOLD OCCUPANT, BUT LAP BELT HELD. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#862746May 31, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHENEVER VEHICLE COMES TO A STOP IT STALLS WHEN PULLING OFF TO MAKE A TURN. DEALER HAS BEEN CONTACTED. THROTTLE BODY HAS BEEN REPLACED TWICE, ENGINE/TRANSMISSION SOFTWARE UPDATED, PROBLEM STILL EXISTS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862842May 31, 2000
SUSPENSION
UNCONTROLLABLE VIBRATION WHENEVER VEHICLE REACHES 65 MPH AND RUNS OVER A SLIGHT BUMP. VEHICLE TAKEN TO INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER THAT NOTHING APPEARED TO BE WRONG. DEALER / MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784667May 30, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
RIGHT REAR AXLE SEALING SURFACE FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862694May 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH ENGINE STALLING WHILE TRAVELING AT ANY GIVEN SPEED. VEHICLE BEEN IN / OUT OF DEALER'S SHOP ON THREE OCCASIONS, AND PROBLEM IS REOCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784661May 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
BRAKES FAILED CAUSING FRONT END SHIMMY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784660May 29, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ENGINE REPAIRED EIGHT TIMES DUE TO FUEL PUMP, SPARK PLUG AND OXYGEN SENSOR FAILURES. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723270May 28, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE REPLACED EVAPORATOR IN 1999 COULD HAVE CAUSED THE COMPRESSOR TO FREEZE UP RESULTING IN TWO REPAIR COSTS TO ME IN THE AMOUNT OF $872.77 & $1193.66. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723284May 28, 2000
SUSPENSION:FRONT
I WAS DRIVING MY JEEP GRAND CHEROKEE 3 WEEKS AGO, AT ABOUT 65 MPH, WHEN ALL OF A SUDDEN, IT BEGAN TO SHAKE VIOLENTLY, ALMOST CAUSING ME TO CRASH. I SLOWED DOWN USING THE BRAKE, AND IT CONTINUE TO SHAKE TREMENDOUSLY UNTIL I HAD SLOWED TO APPRX. 30 MPH. THIS HAPPENED ON INTERSTATE I-75, WITH LITTLE TRAFFIC. HAD THERE BEEN MAJOR TRAFFIC, I WOULD HAVE HAD A HARD TIME NOT WREAKING INTO SOMEONE, BECAUSE IT APPEARED TO SHAKE BACK AND FORTH, RATHER THAN UP AND DOWN. I THOUGHT THAT I HAD BLOWN A TIRE. UPON INSPECTION, NO APPARENT TIRE PROBLEMS. I WAS ROUGHLY 100 MILES FROM HOME AT THE TIME, SO I CONTINUED ON. THE VERY SAME THING HAPPENED AGAIN, HOWEVER, I WAS BETTER PREPARED FOR IT, AND ALTHOUGH I AM NOT QUITE SURE, IT SEEM TO BE THAT MY HITTING A BUMP IN THE ROAD CAUSED IT TO BEGIN THE VIOLENT SHAKING FROM SIDE-TO-SIDE. I PROCEDED AT A MUCH SLOWER PACE, AND DID NOT HAVE A REOCCURRANCE THAT DAY. THE NEXT DAY, MY MECHANIC LOOKED IT OVER, AND COULD NOT FIND ANY APPARENT PROBLEM, AND SAID IT APPEARED TO BE "PRETTY SOLID". HE SAID THAT IT WOULD LIKELY TAKE A MUCH MORE THOROUGH DIS-ASSEMBLY TO FIND THE PROBLEM. ALTHOUGH HE IS NOT A CHRYSLER DEALER MECHANIC, BUT A CERTIFIED INDEPENDANT, I TRUST HIM IN HIS JUDGEMENT. I WAS DRIVING YESTERDAY, MAY 27, AND AGAIN IT HAPPENED. AT 65 MPH, I HIT A BUMP (NOT A MAJOR BUMP, BUT A ROUTINE BUMP ON INTERSTATE), AND IT BEGAN TO SHAKE VIOLENTLY SIDE-TO-SIDE. I HAD TO SLOW DOWN TO AROUND 55 MPH IN ORDER FOR IT NOT TO HAPPEN AGAIN. WHAT AM I TO DO? I UNDERSTAND THAT THIS HAS HAPPENED TO ANOTHER JEEP GRAND CHEROKEE, AND THAT IT COULD BE RELATED TO A ROTOR RECALL?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723222May 26, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED ROTORS AT 13,400. DEALER REPLACED ONE AND TURNED ONE. STEERING WHEEL WOULD SHUDDER AND BRAKES PULSATE IF BRAKING SPEEDS WERE GREATER THAN 50MPH. PROBLEM COMING BACK 1000 MILES LATER AFTER "FIX" APPLIED BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723172May 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HAVE SENT A DETAILED LETTER TO DEALER AND TO NHTSA. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723182May 25, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVAPORATOR CORE IS LEAKING REFRIGERANT AND MUST BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723196May 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE ROTORS BECAME WARPED TO THE POINT THE VEHICLE BOUNCED WHEN BRAKING. DEALER DECLINED TO REPLACE ROTORS, HOW EVER AGREED TO MACHINE THEM PER TSB. DEALER SERVICE CONFIRMED THIS WAS A PROPLEM ON SOME 1999JEEPS. MY CONCERN IS, ALTHOUGH THEY DID THE WORK UNDER WARRANTY,I WILL HAVE TO REPLACE THE ROTORS SOMETIME IN THE FUTURE, BECAUSE THEY DID NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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