Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#864938July 6, 2000
ELECTRICAL SYSTEM:IGNITION
ELECTRICAL SYSTEM IS CAUSING THE IGNITION COIL TO CONTINOUSLY FAIL. DEALER'S REMEDY WAS TO REPLACE COIL. THE COIL HAS BEEN REPLACED ON 3 DIFFERENT OCCASIONS AND CONTINUES TO BURN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724984July 5, 2000
STRUCTURE:BODY
SUN VISOR CLIPS BREAK 4 OR MORE TIMES PER YEAR, VISORS SWING AROUND DURING DRIVING HITTING DRIVER AND PASSENGER IN THE FACE IMPAIRING DRIVERS VISION. THESE THINGS BREAK SO MUCH THE DEALER THINKS IT'S FUNNY. THIS IS AN UNSAFE SITUATION AND DISTRACTS DRIVERS OF THESE VEHICLES. EVERY TIME THE VEHICLE IS EXPOSED TO TEMPERATURES BELOW 20 DEGREES OR ABOVE 100 DEGREES THE PART BREAKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724895July 4, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING LEAKED AT RETURN LINE FITTING ON RESERVOIR, FITTING ON RESERVOIR BROKEN OFF DUE TO EXCESSIVE HEAT THAT BUILDS UP IN ENGINE COMPARTMENT. I HAVE HAD TO REPLACE OTHER PLASTIC COMPONENTS IN THE ENGINE COMPARTMENT WHICH HAVE BECOME BRITTLE FROM SEVEN YEARS OF EXPOSURE TO HEAT BUILD UP WITHIN ENGINE COMPARTMENT. THIS FAILURE COULD HAVE CAUSED ENGINE FIRE, STEERING FLUID WAS SPRAYING ONTO EXSHAUST MANIFOLD, FEEL VERY LUCKY THAT I DID NOT HAVE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724922July 4, 2000
POWER TRAIN:AXLE ASSEMBLY
THIS HAS BEEN AN ONGOING PROBLEM, THE REAR AXLE HAS A WHINING NOISE AT ALL SPEEDS BUT REALLY LOUD AT 50 TO 60 MPH. I'VE HAD THE DEALER WORK ON IT SIX TIMES THE ZONE MECHANIC ASSISTED THE LAST TWO TIMES AND THEN THEY WENT INTO THE FROUNT END, THERE WAS NOTHING WRONG WITH THE FROUNT AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724877July 3, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
APPROX. 6 MONTHS AGO, GASOLINE LEAKED FROM TANK TO GARAGE FLOOR. FUMES ENTERED HOME. WE WERE AWAKE AND QUICKLY MOVED VEHICLE AND VENTILATED HOME, BEFORE FUMES REACHED BURNING FIREPLACE. DEALER REPLACED A PLUG AND PROMISED IT WOULD NEVER HAPPEN AGAIN. 7/2/2000 GASOLINE LEAKED IN GARAGE WHILE FAMILY WAS SLEEPING. FUMES CONTAMINATED ENTIRE HOME. WIFE TAKEN TO HOSPITAL FOR EXPOSURE. DEALER NOW STATES THE PLASTIC TANK MISFORMED BUT WILL NOT ADVISE WHY. SERVICE MANAGER, STEVE, STATES HE HAS SEEN THIS HAPPEN BEFORE, BUT REFUSED TO INSTALL A METAL TANK. WE HAVE ADVISED THAT WE DO NOT WANT THE TRUCK BACK AND FEAR FOR OUR FAMILY'S SAFETY. VEHICLE IS CURRENTLY AT DEALER. IN 1998, THIS VEHICLE SHUT DOWN IN THE MIDDLE OF A HIGHWAY DUE TO THE SAME PROBLEM OTHER CONSUMERS MENTIONED ON YOUR COMPLAINT PAGE. THE DEALER IS ALSO PERFORMING THE BRAKE RECALL WORK. I FEEL THIS PLASTIC GAS TANK IS EXTREMELY DANGEROUS, SINCE IT MISFORMED AND LEAKED ON IT'S OWN. IF THE DEALER MAKES US BRING THE TRUCK BACK HOME AND FINISH THE LEASE, WE ARE AFRAID TO OPERATE THE VEHICLE OR PUT IT IN OUR GARAGE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#864696July 3, 2000
FUEL SYSTEM, OTHER
VEHICLE RAN OUT OF GASOLINE. BUT, GAS GAUGE SHOWED THAT THERE WAS BETWEEN I/8 AND 1/4 OF A TANK GASOLINE. HOWEVER, THE COMPUTER GAUGE WAS DIFFERENT, AND CONSUMER INDICATED THAT THE INFORMATION WAS INCORRECT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864710July 3, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
PLEASE FILL IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001311July 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTOR REPAIRED FREE, CHARGED FOR PADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724801June 30, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
MY FUEL TANK SHOWED 1/4 TANK WITH MY DISTANCE TO EMPTY COMPUTER SHOWING 92MILES LEFT.AS I ROUNDED A CORNER AT A BUSY INTERSECTION THE CAR SPUTTERED TO A HALT WITH NO FUEL IN IT.AT THE GAS STATION THE TANK TOOK 24.5 GALLONS (TANK CAPACITY 23.5 GALS. )I COULD HAVE GOT SMASHED BY ANOTHER CAR HAD I GOT TO THE HIGHWAY. A RECALL WAS MADE ON A FEW SIMILAR MODELS BUT NOT FOR WHEN MY CAR WAS BUILT. I FEEL ALL 1997 JEEPS SHOULD GET THIS RECALL BEFORE SOMEONE GETS KILLED. THANKS DR. DINSHAW SIDHWA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552856June 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION CAUSING EXTREME VIBRATION DUE TO WARPED ROTORS. (00V-136) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552858June 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES WERE GRABBING DUE TO REAR AND FRONT ROTORS MALFUNCTIONS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724750June 29, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON JAN. 20, 2000, WHILE TRAVELING AT APPROXIMATELY 10MPH I TAPED THE BRAKES AND THE VEHICLE SLID OFF THE ROAD INTO A TREE DISPITE MY EFFORTS TO MAINTAIN CONTROL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#552853June 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE BRAKE PADS ARE EXTREMELY NOISY AND ONLY HALF WORN, UNABLE TO RECTIFY NOISE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864530June 29, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING ON INTERSTATE IN TRAFFIC VEHICLE CUT OFF. IT WAS NOT OUT OF GAS. TOOK VEHICLE TO DEALER,AND THEY INFORMED CONSUMER THAT IT WAS THE FUEL SENDING UNIT THAT HAD JUST BEEN REPLACED ON SEPT 4TH 1997. DEALER REPLACED THE SENDING UNIT. THEN 2YEARS LATER, IT WENT OUT AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724725June 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AM ON MY FOURTH SET OF FRONT ROTORS. THEY START VIBRATING AT ABOUT 4,000M AND JUST GET WORSE. DEALER HELPFUL BUT CHRYSLER NEEDS TO SUPPLY ROTORS THAT CAN DO THE JOB, NOT PIZZAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864384June 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION KEEPS SLIPPING OUT OF GEAR INTO LOWER GEAR, CAUSING VEHICLE TO SLOWDOWN UNEXPECTEDLY. CONSUMER MUST PULL OVER AND CHANGE GEAR. DEALER CANNOT DUPLICATE THE DEFECT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864401June 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING SEVERE VIBRATION OCCURS IN THE STEERING WHEEL DUE TO PREMATURE WEARING OR WARPING OF FRONT BRAKE ROTORS. *AK BRAKE PEDAL VIBRATES WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL VIBRATES STARTED AT 9000 MILES. ROTORS AND FRONT BRAKE PADS WERE REPLACED AT 12,132 MILES. AT 16000 MILES, THE BRAKE PEDAL STARTED PULSATING AGIAN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864419June 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REAR BRAKES MAKE A RUBBING NOISE. DEALER RESURFACED ALL 4 ROTORS & REPLACED THE PADS AT CONSUEMR'S COST. VEHICLE STILL MAKES A GRINDING NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864424June 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR BRAKE ROTORS ARE SEVERLEY CORRODED, CAUSING MAJOR GROVES ON THE INSIDE AND OUTSIDE OF THE ROTORS. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724613June 27, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C EVAPORATOR DRAIN BLOCKAGE. CAUSED 1/2" WATER TO OVERFLOW ON THE PASSENGER SIDE FLOORBOARD. BOTH SEATS HAD TO BE TAKEN OUT AND CARPET TAKEN UP IN ORDER TO DRY OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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