Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#865896July 24, 2000
ELECTRICAL SYSTEM
WHILE DRIVING AT ABOUT 50 MPH ALL POWER SHUTDOWN WITHOUT WARNING. CONSUMER HAD NO POWER STEERING, AND NO BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865904July 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE GOING AROUND A CURVE AT 40 IN A 50MILE ZONE APPLIED BRAKES AND VEHICLE STARTED TO SKID. THEN, CONSUMER LOST CONTROL OF VEHICLE, AND IT WAS TOTALLED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#725853July 23, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD TO BE REBUILT DUE TO INTERNAL FAILURE. VEHICLE WOULD NOT SHIFT CAUSING HAZARD WHILE DRIVING. TECHNICIAN INDICATED THAT TRANSMISSION WAS AUTOMOBILT UNIT AND NOT SUITABLE FOR USE IN SUV FOR TOWING AS INDICATED BY THE MANUFACTURER IN THE OPERATING INSTRUCTIONS. NOT COVERED UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725858July 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CAR WOULD SHIMMY WHEN BRAKING - BRAKES HAD TO BE GROUNDED & WAS TOLD THIS WAS COMMON WITH THE 1999 JEEP. SALESMAN DIDN'T KNOW ANYTHING ABOUT THIS PROBLEM. BRAKES WERE GROUND DOWN TO PREVENT ADDITIONAL WARPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725806July 22, 2000
VEHICLE SPEED CONTROL
THE CAR WAS IN NEUTRAL:THE AIR CONDITIONER WAS ON: MY FOOT WAS ON THE BRAKE. WITH MY FOOT ON THE BRAKE, THE CAR WAS PLACED INTO DRIVE. THE WHEELS SPUN AND LEFT RUBBER TRACKS AS LONG AS 24" ON THE PAVMENT ALTHOUGH MY FOOT WAS NOT ON THE ACCELERATOR. WITH THE CAR CAREENING FORWARD, I DEPRESSED THE BRAKE PEDAL WITH AS MUCH FORCE AS POSSIBLE, BUT THE CAR DID NOT RESPOND AND CONTINUED FORWARD.THE VEHICLE STOPPED ONLY WHEN IT WENT THROUGH THE WALL OF MY GARAGE.THE AIR BAG DID NOT DEPLOY. MY FOOT WAS NEVER ON THE ACCELERATOR. AS SOON AS THE CAR STOPPED, I CHECKED THE LOCATION OF MY FEET AND I CONFIRMED THAT THE ACCELERATOR WAS NOT BEING DEPRESSED. I HAD THE POLICE COME AND PREPARE AN ACIDENT REPORT WHICH RECORDED THE ACCELERATION MARKS THAT REMAINED ON MY DRIVEWAY AS A RESULT OF THE SUDDEN AND HIGH ACCELERATION WHICH WAS INCURRED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#725816July 22, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725818July 22, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
GRINDING/SCRAPING NOISE COMING FROM REAR DIFFERENTIAL - CAR PURCHASED USED WITH 36220 MILES FROM JEEP DEALERASHIP - 220 MILES OUT OF WARRANTEE - ESTIMATED COST OF REPAIR : $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553144July 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725727July 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WITH BRAKING FROM 65 TO 50 MPH, THERE IS A SEVERE STEERING WHEEL VIBRATION. IT STOPS AND DOESN'T OCCUR AT SPEEDS LESS THAN 50 MPH. IT ALSO DOES NOT OCCUR WHEN BRAKING AT HIGHER SPEEDS. THE ONSET WAS INSIDEOUS, WITH NO KNOWN INITIATING VEHICLE DAMAGE. IT HAS PROGRESSIVELY WORSENED. WHEN CONTACTED, THE DEALERSHIP SERVICE DEPARTMENT WAS NOT CONCERNED, AND BELIEVED IT TO BE NOT AN URGENT OR EMERGENT PROBLEM. I KNOW OF 2 OTHER 1999 GRAND CHEROKEE OWNERS NOW WITH THE SAME COMPLAINT. IS THIS A POTENTIAL SAFETY HAZARD? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725738July 20, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY
THE FRONT RING AND PINION GEARS/BEARINGS IN FRONT DIFFERENTIAL HAVE BEEN REPLACED THRICE. THE AXLE ASSEMBLY HAS BEEN REPLACED TWICE AND AN UPDATED YOKE AND DRIVE SHAFT ALSO WAS INSTALLED. THE LATEST FAILURE OCCURRED APPROXIMATELY 1200 MILES AFTER A NEW AXLE ASSEMBLY WAS INSTALLED ON JUNE 20, 2000 IN WEST BEND, WISCONSIN. I WAS RETURNING FROM WISCONSIN TO CALIFORNAI WHEN LATEST FAILURE OCCURRED. THE CURRENT FAILURE IS SIMILAR TO THE PREVIOUS 6 - EXCESSIVE GEAR/BEARING NOISE. I'VE CONTACTED CHRYSLER CUSTOMER CARE AND A FILE HAS BEEN ESTABLISHED. I'VE CONTACTED MY CURRENT LOCAL DEALER (PEOPLES CHRYSLER) AND REQUESTED A MEETING WITH THE DISTRICT MANAGER RE: THIS ISSUE OF CONTINUING FRONT DIFFERENTIAL FAILURES. I HAVE NOT BEEN CONTACTED BY DISTRICT MANAGER AND I FEAR THAT I'M BEING "STONEWALLED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865749July 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
REAR BRAKES ROTORS CORRODED WHICH CAUSED EXTENDED STOPPING DISTANCE AND MAY RESULT IN A CRASH. OWNER RECEIVED A RECALL FOR THE FRONT ROTORS WHICH HAVE THE SAME PROBLEM AS THE REAR ROTORS. *AK CONSUMER DID NOT UNDERSTAND THAT IF THE FRONT BRAKE ROTORS NEEDED TO BE REPAIED DUE TO CORROSION WHY THE REAR BRAKE ROTORS ARE NOT BEING RECALLED. FRONT CV BOOT WAS BROKEN, DURING THE PROCESS OF CHANGING THE BOOT THE MECHANIC BROKE THE HUB. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865665July 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WARPING OF BRAKE ROTORS. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865691July 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553064July 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAS REPLACED RECALL COMPONENT (99V-340) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT FOR BOTH REPAIRS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553075July 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT FOR PREVIOUS REPAIRS (00V-136). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553066July 18, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL SENDING UNIT FAILED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553112July 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKE ROTORS WERE BAD CAUSING CONSUMER TO FEEL A VIBRATION IN THE FRONT END OF THE VEHICLE WHILE APPLYING THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725635July 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTOR PROBLEM WAS COVERED BY DAIMLER RECALL 879. SEEMS THAT REAR BRAKE ROTORS SHOULD HAVE BEEN COVERED, TOO, SINCE THEY NEEDED TO BE REPLACED FOR THE SAME REASON OF CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865568July 18, 2000
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE HAD FATIGUE FAILURE ON THE STEERING DRIVE PULLEY, RESULTING IN LOSS OF STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865570July 18, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE GAS TANK WAS NOT FILLED TO "FULL," AND THERE WAS A FUEL LEAK WHICH MIGHT CAUSE A FIRE IF THERE WAS A SOURCE OF IGNITION. CURRENTLY VEHICLE IS AT THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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