Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#740487February 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP LEMON!!! TERRIBLE VEHICLE, TERRIBLE COMPANY!! THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY FOR THESE TWO ISSUES, AMONG OTHERS! I HAVE ALMOST REARENDED SOMEONE, BY LOOKINGBACK TO SEE IF I WAS REAR ENDED DUE TO THE HARD SHIFT. THE BRAKES SHAKE SO MUCH UNDER BRAKING THAT I DID REAR END SOMEONE, HOWEVER THERE WAS NO NOTICABLE DAMAGE TO EITHER VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740520February 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 8000 MILES, BRAKES WERE PULSATING BADLY. DEALER TURNED ROTORS "AS A COURTESY" WITHOUT ADDRESSING THE UNDERLYING PROBLEM. NOW, AT 19000 MILES, I AM HAVING TO REPLACE ALL FOUR BRAKES IN THEIR ENTIRETY; ROTORS, CALIPERS, PISTONS, ETC. LOCAL BRAKE SHOP SAYS CHRYSLER USES PLASTIC SLEEVES IN THEIR PISTONS INSTEAD OF METAL. THIS CAUSES OVERHEATING AND WARPING OF PISTON WHICH RESULTS IN WARPING OF ROTORS. THIS REPAIR WILL BE APPROXIMATELY $1000.00. LOCAL BRAKE SHOP SAYS THIS IS A DESIGN FLAW ON CHRYSLER'S PART. WOULD APPRECIATE INVESTIGATION OF THIS PROBLEM. NOT ONLY IS IT EXPENSIVE, BUT MY BRAKES WERE SHOT....EMERGENCY STOPPING VERY MUCH IN QUESTION. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740527February 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RESURFACED ROTORS TWICE; REPLACEMENT ON THIRD VISIT; SHUTTER WHEN APPLYING BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740539February 6, 2001
VEHICLE SPEED CONTROL
MY HUSBAND WAS BACKING THE JEEP OUT OF THE DRIVEWAY. ONCE THE JEEP WAS PUT IN DRIVE IT ACCELERATED WITHOUT TOUCHING THE GAS PEDAL. IT TOOK MY HUSBAND TO PUT BOTH FEET ON THE BRAKE TO STOP AND PLACE THE JEEP IN PARK. WHEN THE ENGINE STOPPED REVING HE WAS ABLE TO PUT THE JEEP IN DRIVE AND PROCEED DOWN THE DRIVEWAY. HE DROVE ABOUT 15 FEET AND THE JEEP STALLED. NOW I DRIVE THIS JEEP ON AVERAGE ABOUT 800 MILES PER WEEK. I DID TAKE THE JEEP OVER TO CHRYSLER TO HAVE THEM LOOK AT IT. I TOLD THEM WHAT HAPPENED AND LEFT MY JEEP THERE. I RECEIVED A CALL ABOUT 5 HOURS LATER STATING THAT THE JEEP WAS READY TO BE PICKED UP AND WAS ALSO TOLD THAT THEY FOUND NOTHING WRONG WITH THE JEEP. THEY WERE NOT ABLE TO GIVE ME ANY TYPE OF EXPLANANTION OF WHY THIS HAPPENED. I DO NOT WANT THIS TO HAPPEN WHILE I AM DRIVING, I DON'T THINK I WOULD BE ABLE TO STOP THE JEEP LIKE MY HUSBAND DID. I AM AFRAID THAT I WILL RUN OFF THE ROAD OR SMASH INTO SOMETHING. I DID READ ABOUT ANOTHER PERSON ON YOUR SITE WHO HAD A SIMILIAR PROBLEM. THIS IS SERIOUS AND PEOPLE CAN BE KILLED DUE TO THIS PROBLEM. I HOPE THEIR IS SOMETHING THAT CAN BE DONE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559408February 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE ROTORS ON THE VEHICLE FAILED PRIOR TO RECALL NOTIFICATION 00V-136. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740457February 5, 2001
UNKNOWN OR OTHER
IT IS ABSOLUTELY REDICULOUS THAT A GAS TANK OF 5 YRS OLD IS DETERIORATING. I WAS ASKED IF I USE MOBIL GAS AND I DON'T! THIS IS A POOR EXCUSE FOR A PROBLEM THAT IS OCCURRING DUE TO THE MAKE OF THE GAS TANK! I BELIEVE THERE SHOULD BE A RECALL ON THIS PROBLEM BECAUSE IT IS THE MANUFACTURERS FAULT THAT THESE PARTS NEED TO BE REPLACED UNUSUALLY EARLY ON SUCH A YOUNG VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740327February 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REPATED BRAKE FAILURES: FRONT BRAKE ROTORS CONTINUE TO WARP AND FAIL EVERY 5000 TO 12000 MILES. DEALERSHIP CONTINUES TO REPLACE ROTORS, BUT FAILS TO DISCOVER THE CAUSE OF THE PROBLEM. BRAKES ARE THE NUMBER ONE SAFETY COMPONENT ON A VEHICLE, AND THIS VEHICLE IS NOT SAFE. THE MOST RECENT FAILURE HAS CAUSED THE ANTI-LOCK BRAKE SYSTEM TO FAIL. DURING EMERGENCY STOPS THE FRONT BRAKES LOCK AND VEHICLE BEGINS TO SKID. AFTER FOUR FAILURES, THIS VEHICLE DOES NOT CONFORM TO THE APPLICABLE EXPRESS WARRANTIES, AND THE MANUFACTURER HAS HAD A REASONABLE NUMBER OF ATTEMPTS TO REPAIR. DAIMLER-CHRYSLER SHOULD EITHER REPLACE THE VEHICLE OR REIMBURSE ME FOR THE PURCHASE PRICE OF THE VEHICLE LESS THE AMOUNT ATTRIBUTABLE TO USE PRIOR TO THE FIRST DISCOVERY OF THE NONCONFORMITY AT 12,335 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740332February 2, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN THE OUTSIDE TEMPERATURE DROPS BELOW FREEZING THE FRONT WINDSHIELD WIPERS MOVE SO SLOWLY(1 PASS TAKES 5-7 SECONDS) THAT THEY CAN NOT KEEP THE WINDSHIELD CLEAR OF DEBREE AND CREATE A DRIVING HAZARD. THE DEALER VERIFIED THE PROBLEM BUT EVERYTHING IS WITHIN SPECS SO THEY CAN NOT DO ANYTHING ABOUT IT. THEY ALSO VERIFIED THAT THIS PROBLEM HAPPENS WITH ALL 1997 JEEP GRAND CHEROKEES UNDER THESE CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559339February 1, 2001
STRUCTURE:BODY
DESIGN OF CENTER CONSOLE W/SHIFT LEVERS RESTRICTS DRIVER'S RIGHT ARM MOVEMENT FOR TALLER DRIVERS, SHIFT LEVER TOO LARGE IN FRONT OF ASH TRAY, POTENTIAL CAUSE FOR ACCIDENT. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559282January 31, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 99V-340, THE CONSUMER REQUEST REIMBURSEMENT FROM CHRYSLER BUT WAS DENIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559299January 31, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER WAS UNABLE TO TAKE THE VEHICLE IN FOR RECALL REPAIR IMMEDIATELY, BECAUSE OF MUSHY AND NOISY BRAKES THE CONSUMER DID NOT WANT TO DRIVE TO DEALER AND INSTEAD TOOK THE VEHICLE TO LOCAL MECHANIC, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559324January 31, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, ENGINE AND ENGINE COOLING:ENGINE
STEERING KNUCKLES WORN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740230January 31, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAVE HAD TO HAVE THE ROTOR REPLACED 5 TIMES SINCE PURCHASE. TOOK IN WHEN I RECEIVED THE RECALL, BUT BRAKES ARE BAD AGAIN. THIS WILL BE THE FIFTH SET OF ROTOR THE VEHICLE HAS GONE THROUGH AT 40,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740179January 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WERE FOUND TO BE WARPED. HAD THEM TURNED AND IN LESS THAN 12,000 MILES EXPERIENCING SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879292January 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE TO BE REPLACED EVERY 8000 MILES. VEHICLE AT DEALERS FOR 5TH ROTOR CHANGE SINCE PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879371January 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS HAD ROTORS REPLACED 3 TIMES. LAST TIME 5 WEEKS AGO. VEHICLE IS AT DEALERS AT THIS TIME FOR ANOTHER ROTOR REPLACEMENT. WHEN CONSUMER APPLIES BRAKES, VEHICLE JERKS, AND STEERING WHEEL SHAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879379January 30, 2001
SUSPENSION:FRONT
WHILE TRAVELING AT VARIOUS SPEEDS VEHICLE PULLS DRASTICALLY TO RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879185January 29, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD IS CRACKED,CAUSING FUMES/ODOR TO ESCAPE OUT INTO ENGINE COMPARTMENT, AND CAN BE SMELLED IN PASSENGER'S COMPARTMENT. *AK THE CONSUMER BELIEVES THE EXHAUST MANIFOLD WAS DEFECTIVE BUT THE MANUFACTURER DECLINED TO REPLACE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740048January 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740006January 27, 2001
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
JEEP IN QUESTION, HIT BLACK ICE AND FLIPPED OVER GUARDRAIL .NEITHER OF AIRBAGS DEPLOYED, FRONT BUMPER TORE OFF. JEEP WAS TURNED OFF AT COMPLETION OF ROLLOVER, AND STILL BROKE INTO FLAMES. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee