Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#748004July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I WAS WASHING MY JEEP IN MY DRIVE WAY, WHEN IT JUST STARTED ROLLING TOWARDS ME. SCARED THE HELL OUT OF ME, AND WHEN I CHECK INSIDE MY GEAR WAS IN REVERSE. I DIDN'T HIT, ALMOST, BUT NO DAMAGE. JUST WANT TO MAKE SURE IT DOESNT' HAPPEN EVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748006July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PUT VEHICLE IN PARK AND LEFT IT RUNNING TO RUN INTO A STORE I WAS HALFWAY IN THE STORE WHEN THE VEHICLE BEGAN TO ROLL BACKWARD IN REVERSE. IT PROCEEDED TO BACK UP OVER A CURVE AND HIT A BUILDING AFTER I MANAGED TO REACH INSIDE AND TURN THE STEERING WHEEL I WAS THROWN TO THE GROUND. FORTUNALTELY MY CHILDREN WHO WERE IN THE CAR WERE NOT INJURED ONLY FRIGHTENED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748014July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
IN MAY 1998, I WAS 9 MONTHS PREGNANT WITH OUR FIRST CHILD. I HAD PULLED OUR NEW JEEP UP TO THE MAILBOX & LEFT IT IDLING IN PARK. THE NEXT THING I KNOW I AM AT THE MAILBOX & THE JEEP HAS ROLLED BACK INTO A PARKED TRUCK. NO ONE WAS INJURED BUT THE OTHER DRIVER & I BOTH NOTICED THAT THE JEEP WAS STILL RUNINNG & IT WAS STILL IN PARK. I CTOLD THE DEALER THAT IT HAD OBVIOISLY SLIIPED OUT OF GEAR BUT HE BASICALLY BLAMED IT ON ME. HE SAID SOMETHING TO THE EFFECT THAT I WAS SO PREGNANT I PROBABLY FORGOT TO PUT IT IN PARK. FIRST OF ALL, I DIDN;T REVERSE UP TO THE MAILBOXES AND SECOND I WAS A 9 MONTH PREGNANT WOMAN WHO WAS NOT CAPABLE OF JUMPING OUT OF A MOVING V=CAR! THE CAR STAYED STILL LONG ENOUGHT FOR ME TO UNDO MY SEATBELT, OPEN THE DOOR & LEAVE IT OPEN AND CLEAR THE DOORWAY. I KNEW I HAD PUT IT IN PARK BUT THEY REFUSED TO NOTIFY THE MANUFACTURER. I PAID MY DEDUCTIBLE AND WENT AND HAD MY DAUGHTER. I CONTINUED TO HAVE PROBLEMS & THEY DID WORK ON THE GEAR SHIFT ONE MORE TIME. I KNOW SOMETHING WAS WRONG WITH THE JEEP SO I HOPE THIS HELPS YOUR INVESTIGATION. MY LEASE ON THE JEEP WAS UP MAY 2001 SO I HAVE TURNED THE CAR BACK TO THE DEALER. THANK YOU. SHELLEY CARSON. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892068July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN VEHICLE WAS IN PARK AND WAS IDLING CONSUMER WENT TO EXIT VEHICLE AND WALKED AROUND THE DOOR. SHE ATTEMPTED TO JUMP BACK INTO VEHICLE WHEN IT STARTED MOVING IN REVERSE, AND SHE WAS THROWN FROM VEHICLE. SHE SUFFERED BRUISES, AND WAS ALMOST RUN OVER. VEHICLE WAS STOPPED BY RUNNING INTO A BRICK MAILBOX. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892069July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021/ R0LLED AWAY IN PARK: VEHICLE WAS PARKED AND IDLING WHEN IT JUMPED OUT OF GEAR INTO REVERSE, AND RAN INTO A NEIGHBOR'S HOME. DEALER WAS NOTIFIED. *AK JEEP ALSO SIDE SWIPED VEHICLE WHERE THERE WAS A CHILD, LUCKILY THERE WERE NO INJURIES. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892070July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT ENGAGED, WHEN IT SUDDENLY WENT BACKWARD. DRIVER DOOR WAS OPEN, DOOR WAS BENT BACK BY CONCRETE PILLAR. CONSUMER RAN AFTER VEHICLE, JUMPED IN AND SHUT OFF ENGINE. DAMAGE WAS $ 2500.00 TO $ 3000.00.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892071July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021/ROLLED AWAY IN PARK:VEHICLE WAS PARKED AND IDLING WHEN IT INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE AND RAN INTO A PARKED CAR. DEALER WAS NOTIFIED.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892076July 6, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS SITTING IN DRIVEWAY WHEN MOTOR STARTED TO ACCELERATE. THEN, VEHICLE JUMPED OUT OF GEAR AND WENT INTO REVERSE. VEHICLE JUMPED A FENSE, AND HIT A WALL. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892077July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE INDVERTENTLY JUMP OUT OF GEAR INTO REVERSE AND RAN INTO A TREE; DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892084July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IDLING IN PARK IT STARTED ROLLING BACKWARDS, KNOCKING CONSUMER DOWN AND DRAGGING HER INTO A NEIGHBOR'S YARD. VEHICLE IMPACTED A MAIL BOX, AND STOPPED WHEN IT STRUCK A HOUSE. CONSUMER SUFFERED HEAD LACERATIONS, SCARS ON HER FOREHEAD, AND A BROKEN LEFT ARM THAT REQUIRED SURGERY. PLATE AND 9 SCREWS INSTALLED DURING OPERATION. ALSO, THERE WAS A BACK INJURY, AND SHE WAS CONFINED TO BED FOR 6 WEEKS. MANUFACTURER EXAMINED VEHICLE AND COULD NOT DETERMINE A REASON FOR PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892089July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
PE 01 021/ ROLLED AWAY IN PARK: VEHICLE INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE ON SEVERAL OCCASIONS. CONSUMER WAS ABLE TO APPLY BRAKES BEFORE IT TOOK OFF. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME, ALSO, A CLUNKING WOULD APPEAR AFTER APPLYING ACCELERATOR PEDAL.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892091July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING AND EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD ACROSS THE STREET. VEHICLE STOPPED AT AN UPHILL GRADE. CONSUMER RAN AFTER VEHICLE AND SHUT OFF ENGINE. NO INJURIES.*AK CONSUMER STATES THE VEHICLE WAS PUT IN PARK ON A SLANTED HIGHWAY, WHEN IT JUMPED OUT OF PARK IT SOUNDED LIKE SOMEONE WAS PRESSING THE ACCELERATOR, CONSUMER COULD NOT STOP IT BY HOLDING THE DOOR HANDLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892093July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE THE VEHICLE WAS IDLING IN PARK, VEHICLE JUMPED OUT OF GEAR AND ROLLED DOWN DRIVEWAY AND IMPACTED A TREE, CAUSING APPROXIMATELY $10,000 IN DAMAGE TO REAR OF VEHICLE. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892094July 6, 2001
VEHICLE SPEED CONTROL
VEHICLE WOULD SURGE UPON ENGAGING GEAR INTO PARKED POSITION. DEALER / MANUFACTURER WERE NOT NOTIFIED THAT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892098July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING, IT JUMPED INTO REVERSE, RESULTING IN MINOR INJURIES TO DRIVER.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892099July 6, 2001
TRAILER HITCHES
CONSUMER WAS BACKING VEHICLE UP TO A TRAILER WITH BOAT, GOT OUT TO LOOK HOW CLOSE HE WAS TO HITCH,AND VEHICLE WENT BACKWARD. VEHICLE TOOK OFF DOOR OF TRAVEL TRAILER THAT WAS PARKED NEXT TO IT, AND RAN INTO TRAILER WITH BOAT, DAMAGING BOTH. AMOUNT OF DAMAGE UNKNOWN. CONSUMER JUMPED IN AND SHUT OFF ENGINE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892100July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING IT JUMPED INTO REVERSE, CAUSING A COLLISION, AND RESULTING IN PROPERTY DAMAGE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892102July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER PULLED OVER TO THE RIGHT SHOULDER PUT VEHICLE IN PARK AND GOT OUT, WHEN CONSUMER GOT OUT SHE REALIZED VEHICLE WAS MOVING AND ATTEMPTED TO STOP IT, HOWEVER WAS PULLED UNDER THE FRONT TIRE AND TIRE RAN OVER BOTH FEET, VEHICLE CONTINUED TO GO DOWN THE STREET UNTIL COLLIDING WITH ANOTHER VEHICLE, CONSUMER WAS INJURED AND IS STILL UNDER PHYSICIANS CARE. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892103July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, WHEELS, ELECTRICAL SYSTEM:IGNITION
WHEN MAKING A HARD TURN, EITHER LEFT OR RIGHT WITH TRANSMISSION / 4-WHEEL DRIVE IN NEUTRAL, WHEELS AND IGNITION LOCKED UP.*AK CONSUMER STATES THIS OCCURS WHEN BEING TOWED BEHIND A 36 FOOT MOTOR HOME, FIRST INCIDENT HAPPENED AFTER MAKING A HARD RIGHT TURN AND WAS DISCOVERED AFTER ABOUT 2 MILES, SECOND INCIDENT HAPPENED AFTER TRAVELING APPROXIMATELY 75 MILESCONSUMER STOPPED AND STARTED AGAIN HAVING MADE A HARD RIGHT TURN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892105July 6, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S SIDE DOOR FLEW OPEN SUDDENLY AND UNEXPECTEDLY WHILE DRIVING DUE TO WELD BREAKING. A TSB HAS BEEN ISSUED ON THIS VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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