Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#892309July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD. CONSUMER WAS ABLE TO JUMP IN ,AND STOP VEHICLE. NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892311July 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING
WHILE DRIVING 70 MPH ENGINE STALLED, NO PRIOR NOTICE. CONSUMER UNABLE TO START VEHICLE. HAD TO BE TOWED TO DEALER. DEALER STATED PROBLEM WAS WITH ELECTRICAL SYSTEM AND REPLACED CAM SENSOR. MILEAGE AT THE TIME WAS 591. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892338July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING VEHICLE CAME OUT OF PARK, AND WENT INTO REVERSE, HITTING A POLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892342July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE-01-021; MONMOUTH POLICE OFFICER PLACED VEHICLE IN PARK POSITION,EXITED VEHICLE AFTER A FEW SECONDS, AND VEHICLE JUMPED OUT OF GEAR, CAUSING VEHICLE TO ROLL BACKWARDS, AND RESULTING IN VEHICLE STRIKING ANOTHER VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892382July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:MANUAL TRANSMISSION
WHILE TRYING TO GET OUT OF A PARKING SPACE ,PUT VEHICLE IN DRIVE, BUT VEHICLE STAYED IN REVERSE. CONSUMER COULD NOT GET VEHICLE TO GO IN DRIVE. ALSO, HAD TO TURN VEHICLE OFF, AND RESTART IT TO GET INTO DRIVE. CONTACTED DEALER. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892385July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE CONSUMER WAS PARKED AT A GAS STATION PREPARING TO FUEL UP VEHICLE, VEHICLE JUMPED FROM PARK TO REVERSE, ROLLING BACK TOWARD DRIVER. VEHICLE ROLLED APPROXIMATELY 15 FEET BEFORE COMING TO A COMPLETE STOP. VEHICLE WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTATCED.*AK CONSUMER GOT KNOCKED DOWN BY THE DRIVERS DOOR AND GOT DRAGGED ABOUT 15 FEET. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892386July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER BACKED INTO PARKING SPACE, PLACED VEHICLE IN PARK AND GO OUT OF VEHICLE. VEHICLE THEN ROLLED ON ITS OWN INTO A TREE. DRIVER'S SIDE DOOR WAS OPENED ,AND ENTIRE DRIVER'S SIDE WAS DAMAGED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748192July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSON JUMPED OUT OF GEAR FROM PARK. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748193July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY JEEP WAS ON LEVEL GROUND. I PUT IT INTO "PARK" WITH THE ENGIN, E STILL RUNNING IN ORDER TO GET OUT OF THE VEHICLE TO MOMENTARILY CHECK ON SOMETHING. PERHAPS 30 SECONDS LATER WHEN I WAS ABOUT 15 FEET FROM THE VEHICLE, IT JUMPED INTO REVERSE AND RAMMED INTO TWO CARS PARKED BEHIND IT. THERE WERE NO PASSENGERS IN THE JEEP. NO ONE IN THE CARS WAS HURT. THE JEEP WAS NOT DAMAGED BUT THE TWO CARS WERE. THE INCIDENT WAS REPORTED TO MY INSURANCE COMPANY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748219July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY HUSBAND HAD STARTED THE CAR AND WAS SITTING IN THE DRIVERS SEAT. I WAS PUTTING THE BABY IN THE CAR SEAT AND HAD PROBLEMS TIGHTENING THE CAR SEAT. HE CAME OUT TO HELP ME WITH THE CAR SEAT, THEN THE CAR BEGAN TO BACK UP. HE QUICKLY JUMPED BACK IN TO STOP THE CAR, HOWEVER IT HAD ALREADY HIT THE POLE WITH THE DOOR AND CRACKED THE PASSENGER MIRROR. HE INSISTED HE HAD IT IN PARK. I ASSUMED HE WAS AT FAULT, HOWEVER AFTER HEARING THE REPORTS, I BELIEVE IT IS POSSIBLE THAT THE CAR JUMPED OUT OF PARK WHILE IDLING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748232July 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKING AT ANY SPEED, THE STEERING WHEEL VIBRATES AND THE WHOLE TRUCK SHIMMIES. MY ROTORS AND BRAKE PADS HAVE BEEN REPLACED 4 TIMES WITH ONLY 20,000+ MILES ON THE TRUCK AND IT IS OCCURING FOR THE 5TH TIME NOW. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE A SERIOUS ACCIDENT. IT IS VERY DISTURBING TO BE DRIVING AROUND IN AN UNSAFE VEHICLE THAT HAS A MAJOR PROBLEM WITH ITS BRAKING SYSTEM. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748233July 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT END SHIMMIED AND STEERING WHEEL SHOOK WHEN BRAKING. RESULT - $240 ROTOR REPAIR. WAS TOLD THAT RECALL ONLY APPLIED TO 1994-98 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748257July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE AT IDLE MY VEHICLE JUMPED OUT OF PARK AND INTO REVERSE. MY DRIVER'S SIDE DOOR WAS OPEN AND MY VEHICLE STARTED ROLLING BACK TOWARDS AN OPEN PARKING LOT. I WAS AT A DRIVE UP ATM MACHINE AT THE TIME. THE WHOLE DRIVER'S SIDE DOOR AND FRONT QUARTER PANEL WAS BENT BACK AND TOTALED. I HAD TO CHASE THE CAR DOWN TO STOP IT FROM BASHING INTO OTHER PARKED VEHICLES. I WAS BRUSED UP PRETTY BADLY HOWEVER, I DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVEABLE AND HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. I WROTE A LETTER TO CHRYSLER INFORMING THEM OF THE INCIDENT. THE SEND AN INSPECTOR OUT TO THE VEHICLE AT THE DEALERSHIP. HE WROTE BACK TO ME STATING "DAIMLER CHRYSLER RECOMMENDS THAT THE GEAR SELECTOR BE PLACED IN PARK WITH AN AUTOMATIC TRANSMISSION AND FIRST GEAR WITH A MANUAL TRANSMISION, THE PARKING BRAKE SET, THE IGNITION TURNED OFF, AND THE KEYS REMOVED WHENEVER THE VEHICLE IS LEFT UNATTENDED. THEREFORE, WE MUST, RESPECTFULLY DECLINE PARTICIPATION WITH ANY COST ASSOCIATED." I HAVE A COPY OF THIS LETTER DATED 3-25-1999 AND SIGNED BY R.A. BOTT, 248-944-7056.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#561948July 9, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, POWER TRAIN:DRIVELINE, ENGINE AND ENGINE COOLING:ENGINE
EXHAUST MANIFOLD CRACKED AT THE WELD SEAM WHERE THE TWO EXHAUST DUCTS JOIN INTO A SINGLE PIPE AND JUST BEFORE THE ELBOW CONNECT BETWEEN THE EXHAUST MANIFOLD AND THE EXHAUST PIPE, THE MANIFOLD DOES NOT ALLOW FOR THE NATURAL EXPANSION AND CONTRACTION OF THE METAL, THE NEW MODELS HAVE A REDESIGNED MANIFOLD REENGINEERED NOT TO CRACK FROM NATURAL THERMAL STRESS. ALL DIFFERENTIAL BEARINGS REPLACED DUE TO GROWLING SOUND. MOTOR MOUNT REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892260July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IDLING IN DRIVEWAY IT JUMPED OUT OF PARK INTO REVERSE AND HIT A HOUSE. CONTACTED DEALER. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892262July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED IN DRIVEWAY, VEHICLE JUMPED OUT OF GEAR INTO REVERSE AND ROLLED INTO AN EMBANKMENT. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892266July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PLACING VEHICLE IN PARK, CONSUMER GOT OUT AND VEHICLE BEGAN TO MOVE BACKWARDS, AND HIT A HOUSE. VEHICLE WAS PARKED ON FLAT GROUND.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748118July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR REPORTEDLY JUMPED INTO REVERSE FROM PARK WHILE IDLING. DAMAGED TWO OTHER VEHICHLES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748120July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
JUMPED INTO REVERSE WHILE IDLING IN PARK - ONCE AT MAILBOX - ONCE ON SIDE OF ROAD AS I GOT OUT OF VEHICLE, DOOR CAUGHT MY JACKET AND CAR DRAGGED ME DOWN THE STREET UNTIL I COULD FREE MYSELF.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748121July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I RECENTLY READ ABOUT REPORTS TO NHTSA CONCERNING OTHER JEEP OWNERS HAVING PROBLEMS WITH THEIR JEEP GRAND CHEROKEES SIMILAR TO A PROBLEM I HAD BACK IN 1999 BUT NEVER REPORTED FOR VARIOUS REASONS. THE PROBLEM CONCERNS THE JEEP LURCHING INTO REVERSE AFTER THE GEAR SHIFT WAS PLACED IN THE "PARK" POSITION. IN MY CASE, I PULLED MY CAR OUT OF MY GARAGE AND ONTO MY DRIVEWAY, PLACED THE GEARSHIFT INTO "PARK" AND TEMPORARILY EXITED THE CAR WITH THE DRIVER'S SIDE DOOR OPEN AND ENGINE RUNNING (TO GET SOMETHING FROM MY GARAGE). AFTER I WALKED ABOUT 15 FEET TO THE GARAGE (ABOUT 5 SECONDS AFTER THE CAR HAD BEEN PLACED INTO "PARK"), THE CAR BOLTED INTO REVERSE, AND I HAD TO CHASE THE CAR DOWN. I WAS ABLE TO JUMP IN AND SLAM ON THE BRAKE, BUT NOT UNTIL AFTER THE OPEN DRIVER'S SIDE DOOR HAD HIT THE SIDE OF MY HOUSE, CAUSING EXTENSIVE DAMAGE. I HAD THE CAR FIXED BY THE DEALER AND REPORTED IT TO MY INSURANCE COMPANY, WHO PAID FOR SOME OF THE DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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