Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#749754August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I NOTICED THAT I WAS HAVING TROUBLE WITH THE SHIFTING MECHANISM. MORE RECENTLY I HAVE HAD SEVERAL INCIDENTS OF HAVING TO MANIPULATE THE SHIFTER TO START THE CAR. ON 7-26-2001 I WAS STANDING BEHIND THE VEHICLE(IT WAS RUNNING AND IN PARK) WHEN ALL OF A SUDDEN THE VEHICLE JUMPED INTO REVERSE WITHOUT ANYONE BEING IN THE VEHICLE. MY DAUGHTER IS 9 MONTHS AND I WOULD HATE TO HAVE THIS PROBLEM WHEN I AM TAKING HER OUT OF OR PLACING HER INTO HER CAR SEAT. I CONTACTED THE MANUFACTURER ON 7/27/2001 BUT STILL HAVE NO RESPONSE. IS THERE SOMETHING ELSE I SHOULD DO? I AM TAKING THE JEEP TO BE LOOKED AT 8/4/2001 SHOULD I HAVE THEM LOOK FOR ANYTHING SPECIFIC. I CAN BE REACHED AT (228)860-5584 OR VIA E-MAIL AT [email protected].*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749758August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS BRIEFLY LEFT IN PARK WITH ENGINE RUNNING AND DRIVER'S SIDE DOOR OPEN. THE TRANSMISSION SLIPPED INTO REVERSE, RESULTING IN A COLLISION BETWEEN THE VEHICLE AND A BUILDING WHICH WAS USED AS A MINI-STORE AT A GAS STATION. THIS WAS REPORTED TO MY INSURANCE COMPANT (GEICO) AT THAT TIME. MY EXPENSES INCLUDE REPLACEING THE DRIVER'S SIDE DOOR, BODYWORK TO THE JEEP, AND INCREASED INSURANCE PREMIUM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749759August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749762August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PUT CAR INTO PARK AND OPENED FRONT DRIVER DOOR. THE CAR SLIPPED INTO REVERSE AND THE DOOR AND FRONT FENDER WERE DAMAGED WHEN THEY HIT A STEEL POST. ON THE OTHER TWO OCCASSIONS I WAS ABLE TO APPLY THE BRAKE BEFORE ANY DAMAGE OR INJURY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749763August 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THIS WILL BE THE THIRD TIME IN 30 DAYS I HAVE BROUGHT MY CAR IN FOR REPAIR ON THE TRANSMISSION. THE ENGINE LIGHT COMES ON AND THE OUTSIDE TEMP. GAUGE SAYS IT'S 125 DEGREES OUTSIDE WHEN IT IS 84 DEGREES. I PRESS MY FOOT ON THE PEDAL AND IT HESITATES AND SLOWLY DRIVES UNTIL THE GEAR KICKS IN AND THEN JUMPS FORWARD. FIRST THEY THOUGHT IT WAS THE TRANSMISSION COLNOID, THEN THEY THOUGHT IT WAS THE MODULE UNIT NOW THEY SAY IT'S ELECTRICAL. WHEN PRESSING THE BRAKE, I FEEL A CLICKING ON MY FOOT THAT HAPPENS FREQUENTLY THEN GOES AWAY. THE DEALERSHIP WHERE IT'S BEING SERVICED IS NOT SURE WHAT THE PROBLEM IS AND IT'S TAKING A VERY LONG TIME TO RECTIFY THE SITUATION. I AM A PREVIOUS GRAND CHEROKEE OWNER AND HAD CONSISTANT PROBLEMS WITH THE ROTORS AND THAT ONE. I AM NOW UNSURE OF MY SAFETY AND THE RELIABILITY OF THIS VEHICLE. I HAVE ALREADY CONSULTED AN ATTORNEY AND CAN ONLY HOPE THAT IT DOESN'T NEED TO COME TO THAT. WHAT CAN I DO TO RECTIFY THIS SITUATION ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749766August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR RUNNING WHILE IN PARK. SLIPPED INTO REVERSE, BACKED UP UNOCCUPIED AND RAN INTO METAL GATE WITH DRIVER'S SIDE DOOR OPEN. MY CONCERN IS THAT YOUR INVESTIGATION DOES NOT INCLUDE THE 1994 MODEL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749769August 3, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WIRING PROBLEM CAUSING MULTIPLE SHORTAGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749770August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY TRANSMISSION HAS COME OUT OF "PARK" MORE THAN ONCE WHILE IDLING. ONCE, I BUMPED INTO ANOTHER CAR AT A PARKING LOT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749773August 3, 2001
VEHICLE SPEED CONTROL
EXITING INTERSTATE, APPROACHING STOP SIGN, ENGINE RPMS DID NOT DECREASE AFTER RELEASE OF FOOT-FEED. . HAD TO "STAND" ON BRAKE TO KEEP FROM GOING THROUGH INTERSECTION. SHIFTED INTO NEUTRAL, THEN INTO PARK. RPMS THEN RETURNED TO NORMAL IDLE SPEED FOR A STOPPED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749774August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PARKED THE CAR. WALKED AWAY. THE CAR STARTED MOVING IN REVERSE. I RAN BACK TO THE CAR,JUMPED IN TO STOP IT.MISSED THE BRAKE AND HIT THE GAS PEDAL.THE CAR JUMPED A CURB AND WENT THROUGH A LARGE PLATE OF GLASS ON A COMMERCIAL BLDG. SINCE THAN THE CAR HAS JUMPED FROM DRIVE TO NEUTRAL AND ALMOST CAUSED ACCIDENTS ON AT LEAST 3 OTHER OCCASIONS. I DON'T TRUST THIS CAR'S TRANSMISSION. MY INSURANCE HAS GONE UP BECAUSE OF THE ACCIDENT. I WOULD LIKE THE ACCIDENT REMOVED FROM MY RECORD BECAUSE NOW I'M HEARING I'M NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. I READ IN THE SAN JOSE MERCURY NEWS ON JULY 4 & AUG 3 THAT THIS IS A COMMON PROBLEM. PLEASE ADVISE ME ON WHAT I NEED TO DO TO RECTIFY THIS PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749777August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PARKED MY CAR WHILE IT WAS IDLING. WHEN I GOT OUT THE CAR WAS NOT MOVING. ABOUT 5 SECONDS AFTER I SHUT THE DOOR AND WAS WALKING AWAY, THE CAR STARTED ROLLING BACKWARDS ALMOST HITTING A PEDESTRIAN. THERE WAS A PASSENGER INSIDE OF THE CAR WHO HAD LOCKED THE DOORS WHEN I GOT OUT AND THEN WAS UNABLE TO PUT THE CAR INTO PARK AND STOP IT. SHE STOPPED IT BY TURNING THE CAR OFF AND PULLING THE EMERGENCY BRAKE. DUE TO THE DOORS BEING LOCKED AND THE SPEED THE CAR WAS EVENTUALLY ROLLING, I WAS UNABLE TO GET INTO THE CAR TO STOP IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749778August 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ON THIS VEHICLE WARP AT APPROXIMATELY EVERY 10,000 MILES. WHEN APPLYING BRAKES ON HIGHWAY, THE VEHICLE VIOLENTLY SHAKES AND YOU BEGIN TO LOOSE CONTROL OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749780August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
UPON COMING TO A STOP AND SHIFTING INTO PARK, I TOOK MY FOOT OFF THE BRAKE AND THE CAR WENT INTO REVERSE. I PUT MY FOOT BACK ON THE BRAKE BUT WAS UNABLE TO SHIFT BACK INTO PARK OR ANY OTHER GEAR. I TURNED OFF THE VEHICLE AND HAD IT TOWED TO THE DEALER. THE DEALER FOUND THAT THE SFIFTER CABLE HAD DETACHED ON ITS OWN. THE DEALER REATTACHED THE CABLE AND FOUND THAT A NEW ONE WAS NOT REQUIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749782August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE SHIFTED FROM PARK INTO REVERSE ON TWO DIFFERENT OCCASSIONS. THE SECOND TIME I WAS TEACHING MY NIECE TO DRIVE. WE WERE SITTING IN THE VEHICLE WHEN IT SHIFTED FROM PARK INTO REVERSE. NO DAMAGE THAT TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749787August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING GEARS THE TRANSMISSION MAKES A LOT OF NOISE. HAVE HAD THE VEHICLE IN TWICE, WAS TOLD THAT THEY HAD ANOTHER JEEP ON THE RACK WITH THE SAME PROBLEM WAS WAITING FOR THE MANUFACTURE RTO TELL THEM WHAT TO DO NEXT. AFTER REPEATED CALLS TO FIND OUT THE STATUS OF THE OTHER JEEP, WAS TOLD THAT THEY HAD REPLACE THE WHOLE TRANSMISSION ON THAT JEEP AND DID NOT FIX THE PROBLEM. SO AFTER MANY CALLS AM TOLD THAT CHRYSLER IS WORKING ON THE PROBLEM. ALSO, THE JEEP BACKS OFF A LOT WHEN AT 70 MILES PER HOUR. WROTE THE MANUFACTURE, BUT HAVE NOT HEARD FROM THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749791August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS PUT INTO PARK WITH THE ENGINE RUNNING. MY DAUGHTER STEPPED OUT OF THE VEHICLE TO GET MAIL OUT OF THE MAILBOX. THE CAR STARTED ROLLING BACKWARDS. SHE TRIED TO GET IN TO STOP IT, BUT WAS KNOCKED TO THE PAVEMENT (NO INJURY). THE CAR BACKED THRU A FEANCE AND INTO A TREE. THE REAR WINDOW WAS BROKEN OUT THE TRUNCK HOOD DEMOLISHED AND THE BACK BUMPER SCRAPPED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749792August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IDLING IN "PARK" UNATTENDED IN STREET, SLIPPED INTO REVERSE WITH NO PERSON IN VEHICLE. VEHICLE DROVE ITSELF IN REVERSE SMASHING INTO NEIGHBORS FRONTYARD, MOWING DOWN TREES AND BOULDER. ALMOST COLLIDING INTO LIVING ROOM! HAVE PHOTOS OF INCIDENT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749793August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I PURCHASED/ LEASED A JEEP GRAND CHEROKEE 3/24/01. THE DAY AFTER I DROVE IT OFF THE LOT, I NOTICED A PROBLEM WITH THE TRANSMISSION. THE TRANSMISSION, WHEN DOWN-SHIFTING FROM 2ND TO 1ST GEAR SHIFTED VERY, VERY HARD- SO HARD THAT THERE WAS A LOUD THUMPING/BANGING NOISE THAT WAS QUITE AUDIBLE AND DISTRACTING, AND ALSO THIS ABNORMAL SHIFTING CAUSED THE CAR TO LURCH FORWARD. I IMMEDIATELY CALLED THE DEALER TO EXPRESS MY CONCERN OVER A NEW VEHICLE WITH SUCH A ROUGH TRANSMISSION. I WAS ASSURED BY THE SERVICE DEPT. THAT ALL THE NEW ELECTRONIC TRANSMISSIONS STARTED OFF ROUGH THE 1ST THOUSAND MILES, AND THAT IT NEEDED TO BREAK IN. I GAVE THEM THE BENEFIT OF THE DOUBT, ALTHOUGH I WAS VERY SKEPTICAL; NEVER IN MY LIFE HAVING EXPERIENCED SUCH A HORRIBLY ROUGH TRANSMISSION- ESP. ON A BRAND NEW VEHICLE. AFTER 1000 MILES, THERE WAS NO IMPROVEMENT, AND I TOOK THE VEHICLE IN TO BE EVALUATED. I WAS ASSURED BY THE MECHANIC THAT ALL THE GRAND CHEROKEES TRANSMISSIONS ARE LIKE THIS- IT'S A BUILD UP OF THE HYDROLIC FLUIDS OR SOMETHING. I ONCE AGAIN BELIEVED THEM (NOT REALLY) AND WENT ON MY WAY. THE VEHICLE CONTINUED TO DO THIS, THE SOUND GETTING VERY LOUD AND QUITE STARTLING AT TIMES WHILE IN TRAFFIC. IT ALSO IS QUITE EMBARASSING WITH PASSENGERS IN THE CAR WHO ALSO HAVE BECOME QUITE STARTLED BY THE LOUDNESS AND SHEER FORCE OF THE LURCHING. I TOOK MY VEHICLE IN A SECOND TIME FOR EVALUATION ONLY TO BE TOLD, NOTHING WAS WRONG. IT IS MY FEELING THAT THIS IS A SEVERE DEFECT OF SOME SORT. IN ALL MY YEARS OF DRIVING, I HAVE NEVER EXPERIENCED SUCH PROBLEMS- EXCEPT MAYBE FROM A MANUAL TRANSMISSION THAT BUCKED. I AM PLANNING TO TAKE MY CAR IN YET A THIRD TIME AND DEMAND THE PROBLEM BE RESOLVED, OR I WILL BE INVOKING MY RIGHTS UNDER THE LEMON LAWS. IN LIGHT OF THE RECENT PROBLEMS WITH GRAND CHEROKEES, AND THEIR SHIFTING INTO GEAR WHILE IDLING, I CANNOT SAY THAT I AM SURPRISED. MY VEHICLE ALSO WHEN SHIFTED INTO REVERSE, SOMETIMES MAKES A VERY LOUD CLUNKING, ROUGH SHIFT. PLEASE ADVISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893256August 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN GARAGE WITH ENGINE RUNNING AND DRIVERS SIDE DOOR OPEN WHEN IT JUMPED OUT OF PARK AND INTO REVERSE, RESULTING IN VEHICLE RUNNING INTO BIKE AND WORK BENCH ATTACHED TO THE REAR OF THE GARAGE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK THE DOOR SUSTAINED DAMAGE WHEN IT HIT THE CENTER SUPPORT POST IN DOUBLE GARAGE AND THE GARAGE FOUNDATION WAS CRACKED IN SEVERAL SPOTS. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893296August 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD. CAME TO A STOP, WHEN IT HIT ANOTHER VEHICLE. DAMAGE UNKNOWN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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