Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#562445August 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PRIOR TO RECALL NOTIFICATION(747) CONSUMER WAS INFORMED THAT THE ROTORS WERE IN NEED OF REPLACEMENT, CONSUMER TOOK VEHICLE BACK TO DEALER DEALER TO HAVE ROTORS REPLACED UNDER RECALL AND IS NOW SEEKING REIMBURSEMENT FOR THE PREVIOUS ROTORS THAT WERE INSTALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562436August 9, 2001
EXTERIOR LIGHTING:BRAKE LIGHTS, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ELECTRICAL SYSTEM:WIRING, VISIBILITY:SUN/MOON ROOF ASSEMBLY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE REAR BRAKE LIGHTS HAVE FAILED 6 TIMES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562438August 9, 2001
POWER TRAIN:CLUTCH ASSEMBLY
CONSUMER LEFT THE VEHICLE RUNNING WITH THE SHIFT LEVER IN PARK, AND WHEN HE TURNED AROUND AFTER HEARING A NOISE, HE SAW THAT VEHICLE WAS ROLLING BACKWARDS.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562471August 9, 2001
VEHICLE SPEED CONTROL
THE VEHICLE WAS IN A PARKING LOT, WHEN THE DRIVER PUT THE VEHICLE INTO GEAR IT SUDDENLY SURGED FORWARD STRIKING A BUILDING RESULTING IN INTEROIR AND EXTERIOR DAMAGE (KENTUCKY UNIFORM POLICE TRAFFIC COLLISION REPORT). *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562511August 9, 2001
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THE ENGINE CONTROL MODULE (COMPUTER) HAVE BEEN REPLACED TWICE, RADIATOR WAS REPLACED AS WELL AS THE WATER PUMP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750139August 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CAR STEERING VIBRATES EXCESSIVELY WHEN BRAKES APPLIED AT 60 MPH. CHRYSLER REPLACES THE ROTORS BUT THE PROBLEM RETURNS AFTER APPROX 4 TO 5 THOUSAND MILES. IF LEFT UN CHECKED THE VEHICLES' SAFETY IS JEAPARDIZED. ALL 1999 JEEP GAND CHEROKEE OWNERS I HAVE TALKED TO (>10) INDICATE THAT THEY HAVE THE SAME PROBLEM. CHRYSLER MECHANICS AGREE. CHRYSLER HAS REPLACED THE ROTORS FOR CORROSION BUT THE PROBLEM IS PROBABLY RELATED TO VIBRATION SHORTENING THE LIFE OF THE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750147August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
NOTHING HAPPENED TO THE AIR BAGS. MY CONCERN WAS FOR INFORMATION ON THE PARKING GEAR FOR MY VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750152August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS IDLING IN PARK WHILE DRIVER STEPPED OUT OF VECHILE MOMENTARILY. CAR STARTED GOING IN REVERSE AND HIT CAR APPROX. 12FT BEHIND IT CAUSING THE OTHER VEHICLE TO BE FLAT BED TOWED OFF PREMISES FOR EXTENSIVE DAMAGE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750160August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I FIRST REPORTED THIS BACK IN OCTOBER 1997. I HAD LEFT MY JEEP GRAND CHEROKEE IN PARK WITH THE ENGINE RUNNING IN FRONT OF A CONVENIENCE STORE. I WENT INSIDE FOR APPROXIMATELY 1 MINUTE AND UPON EXITING SAW MY JEEP MOVING IN REVERSE OUT OF THE PARKING LOT HEADED FOR A 4 LANE HIGHWAY. I RAN AFTER MY CAR TO STOP IT AND UPON OPENING THE DRIVER'S SIDE DOOR WAS HIT BY IT AND THROWN HEAD FIRST INTO THE PAVEMENT. THE CAR THEN CROSSED 2 LANES OF TRAFFIC AND HIT A VEHICLE STOPPED AT A STOP LIGHT. DAMAGE WAS DONE TO BOTH VEHICLES. I HAD A LARGE HEMOTOMA ON MY HEAD AND EXTENSIVE NECK BRUISING AND A HERNIATED DISC IN MY NECK. JEEP WAS CONTACTED AND THEY SENT AN ENGINEER TO LOOK AT THE CAR BUT COULDN'T FIND ANYTHING WRONG WITH IT. ALLSTATE SENT AN ENGINEER AS WELL. THIS WAS A LEASED VEHICLE AND IS PROBABLY BEING DRIVEN BY SOMEONE ELSE AS I TYPE THIS. I FIND IT AMUSING THAT 4 YEARS LATER - THIS IS ALL COMING OUT WHEN I WAS PROBABLY ONE OF THE FIRST TO HAVE THIS HAPPEN TO THEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750164August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOESN'T WANT TO SHIFT INTO 2ND AND 3RD GEARS. HAS BEEN TO THE DEALER SHIP 4 TIMES, THEY CANNOT LOCATE THE PROBLEM. ALSO JUMP FROM PARK TO REVERSE RESULTING IN FRONT DRIVER DOOR BEING DAMAGED BY HITTING A CARPORT POLE. STILL HAVING THE PROBLEM TO THIS DATE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893911August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING IN PARK, VEHICLE JUMPED INTO REVERSE INJURING THE DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893912August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, INJURING DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893920August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN PUTTING VEHICLE IN PARK IT WOULD SLIP OUT OF GEAR . ALSO, CAN'T START VEHICLE UNLESS IT IS IN NEUTRAL OR PUSHED BACK INTO PARK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893921August 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE IS A VIBRATION IN BRAKES WHEN STOPPING. STEERING WHEEL WILL ALSO VIBRATE WHEN USING BRAKES. CONTACTED DEALER, AND DEALER STATED NEEDED ROTORS REPLACED. THE FRONT BRAKES HAVE BEEN REPLACED TWO TIMES AND DEALER WILL NOT REPLACE THE REAR BRAKES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893940August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VEHICLE SPEED CONTROL
AT 40000 MILES VEHICLE WAS AT A STOP IN PARK, CONSUMER THEN PUT VEHICLE IN REVERSE, AND VEHICLE DID NOT MOVE. LESS THAN A MINUTE LATER, VEHICLE SUDDENLY WENT BACKWARD. GEAR INDICATOR SHOWED IT WAS IN REVERSE. DEALER SUGGESTED CONSUMER MIGHT HAVE HAD VEHICLE SERVICED, AND WRONG TRANSMISSION FLUID WAS USED. SINCE THEN, THIS HAPPENED AT LEAST 4 MORE TIMES, ALSO, ONCE VEHICLE WAS PUT IN DRIVE FROM PARK, AND IT TOOK ABOUT A MINUTE BEFORE VEHICLE LURCHED FORWARD. GEAR SELECTOR ALSO SHOWED IT WAS IN DRIVE. DEALER COULD NOT REMEDY.*AK FUEL PUMP ASSEMBLY AND FUEL TANK WAS REPLACED, VEHICLE WOULD CRANK, BUT WOULD NOT START. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893944August 9, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD NOT START. TOWED TO DEALER, REPLACED FAILED FUEL PUMP. ON 15 JUNE, 2001 VEHICLE AGAIN DID NOT START. DEALER REPLACED FAILED FUEL PUMP. SECOND FUEL PUMP LASTED 25 MILES BEFORE IT TOO FAILED. DEALER STATED IT WAS A KNOWN PROBLEM WITH CHRYSLER.*AK AT TIMES VEHICLE WILL NOT MOVE WHEN PUT IN GEAR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893952August 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ARE PREMATURELY WEARING WITHIN 18,000 MILES. BRAKE ROTORS HAVE BEEN FILED DOWN THREE TIMES. WHEN BRAKES ARE APPLIED VEHICLE VIBRATES. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893999August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE IN CAR WASH WHEN IT STARTED TO SUDDENLY CAME OUT BACKWARDS , AND WAS PICKING UP SPEED. WAS NOT ABLE TO GET IN VEHICLE TO STOP IT. HAD A LOT OF TORQUE BEHIND IT. VEHICLE HIT A WALL NEXT TO CAR WASH. APPARENTLY VEHICLE JUMPED OUT OF PARK INTO REVERSE.*AK YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894001August 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WENT BAD. VEHICLE WOULD VIBRATE WHEN BRAKES APPLIED. NO PROBLEM WITH STOPPING IF PRESSING HARD ENOUGH. TOOK TO DEALERSHIP, AND MECHANIC INDICATED ROTORS NEEDED TO BE REPLACED AFTER TEST DRIVING VEHICLE & FELT THE VIBRATION.*AK THE VEHICLE IS DRIVEN EXTENSIVELY ON THE EXPRESSWAY WHERE BRAKES ARE USED VERY LITTLE, THE CONSUMER FEEL THE ROTORS SHOULD NOT HAVE TO BE REPLACED AFTER ONLY 8 MONTHS OF USE, THERE IS STILL A NOISE COMING FROM UNDER THE CAR THAT WAS NOT FIXED WHEN THE ROTORS WERE RELACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750044August 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GETS STUCK IN 4TH GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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