Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• April 2, 2014•Document ID: 10139615

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  P14040214

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

  Associated Products (8)

  2014 Dodge Durango2014 Jeep Grand Cherokee2013 Dodge Durango2013 Jeep Grand Cherokee2012 Dodge Durango2012 Jeep Grand Cherokee2011 Dodge Durango2011 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10139615-0001.pdf↗
• April 1, 2014•Document ID: 10229855

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

  Mfr Comm. #:

  2101014

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Transmission Torque Management Enhancements While in Reverse

  Associated Products (1)

  2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229855-0001.pdf↗
• April 1, 2014•Document ID: 10229849

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  1802614

  Date Added:

  January 17, 2023

  Manufacturer:

  DODGE

  Summary

  Powertrain System Improvements/Enhancements

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229849-0001.pdf↗
• April 1, 2014•Document ID: 10218788

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-010-14

  Date Added:

  August 29, 2022

  Manufacturer:

  JEEP

  Summary

  Transmission Torque Management Enhancements While in Reverse This bulletin involves replacing the transmission control module with a revised part. Customers may indicate that the engine does not have enough power to back a trailer up a steep grade. In addition, they may also indicate that the transmission shifts too early during acceleration while turning.

  Associated Products (1)

  2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10218788-0001.pdf↗
• April 1, 2014•Document ID: 10218786

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-026-14

  Date Added:

  August 29, 2022

  Manufacturer:

  DODGE

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Automatic Oil Change Indicator(AOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the AOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10218786-0001.pdf↗
• April 1, 2014•Document ID: 10217947

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-010-14

  Date Added:

  August 22, 2022

  Manufacturer:

  JEEP

  Summary

  Transmission Torque Management Enhancements While in Reverse This bulletin involves replacing the transmission control module with a revised part. Customers may indicate that the engine does not have enough power to back a trailer up a steep grade. In addition, they may also indicate that the transmission shifts too early during acceleration while turning.

  Associated Products (1)

  2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10217947-0001.pdf↗
• April 1, 2014•Document ID: 10217945

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-026-14

  Date Added:

  August 22, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Automatic Oil Change Indicator(AOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the AOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10217945-0001.pdf↗
• April 1, 2014•Document ID: 10139622

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-010-14

  Date Added:

  June 11, 2018

  Manufacturer:

  JEEP

  Summary

  Transmission Torque Management Enhancements While in Reverse This bulletin involves replacing the transmission control module with a revised part. Customers may indicate that the engine does not have enough power to back a trailer up a steep grade. In addition, they may also indicate that the transmission shifts too early during acceleration while turning.

  Associated Products (1)

  2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10139622-0001.pdf↗
• April 1, 2014•Document ID: 10139620

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-026-14

  Date Added:

  June 11, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Automatic Oil Change Indicator(AOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the AOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10139620-0001.pdf↗
• April 1, 2014•Document ID: 10069300

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  21-010-14

  Date Added:

  June 2, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (1)

  2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10069300-0001.pdf↗
• April 1, 2014•Document ID: 10063298

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-026-14

  Date Added:

  April 26, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10063298-0001.pdf↗
• March 28, 2014•Document ID: 10137018

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-036-14

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San

  Associated Products (13)

  2014 Dodge Durango2014 Dodge Viper2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002013 Dodge Viper2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10137018-0001.pdf↗
• March 21, 2014•Document ID: 10137011

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-013-14 REV. A

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  RA2 Radio Enhancement This bulletin involves updating the radio's software. The customer may notice one or more of the following. ? Display screen dim. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using VR. ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working. ? Steering wheel control press and hold skipping channels. ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, prompts and recognition. ? Blue Tooth Streaming Audio, connection and playing. ? Audio during hands free calling. ? Phone book downloading and display. ? Retaining/storing all presets and improvements to presets from skipping channels. ? Text message downloading and playing.

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10137011-0001.pdf↗
• March 21, 2014•Document ID: 10137010

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  18-018-14 REV. A

  Date Added:

  May 21, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set: ? P0073 - AMBIENT AIR TEMPERATURE SENSOR CIRCUIT HIGH ? P0088 - FUEL RAIL PRESSURE TOO HIGH ? P016F - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P0420 - CATALYST EFFICIENCY (BANK 1) ? P0426 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P05F8 - REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P1D30 - OIL VISCOSITY TOO LOW ? P200A - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P20BA - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20EE - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P203E - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P2080 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P242B - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK1 SENSOR 3 ? P2463 - DIESEL PARTICULATE FILTER - SOOT ACCUMULATION ? P24C2 - EXHAUST GAS TEMPERATURE MEASUREMENT SYSTEM - MULTIPLE SENSOR CORRELATION BANK 1 ? P24F2 - EGR TEMPERATURE/CHARGE AIR COOLER TEMPERATURE CORRELATION ? U12A3 - LOST COMMUNICATION WITH PM SENSOR

  Associated Products (1)

  2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10137010-0001.pdf↗
• March 21, 2014•Document ID: 10063278

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-018-14-REV.A

  Date Added:

  April 26, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (1)

  2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10063278-0001.pdf↗
• March 21, 2014•Document ID: 10062113

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-013-14REV.A

  Date Added:

  April 12, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10062113-0001.pdf↗
• March 18, 2014•Document ID: 10137006

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-018-14

  Date Added:

  May 21, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set: ? P0073 - AMBIENT AIR TEMPERATURE SENSOR CIRCUIT HIGH ? P0088 - FUEL RAIL PRESSURE TOO HIGH ? P016F - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P0420 - CATALYST EFFICIENCY (BANK 1) ? P0426 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P05F8 - REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P200A - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P20BA - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20EE - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P203E - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P2080 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P242B - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK1 SENSOR 3 ? P2463 - DIESEL PARTICULATE FILTER - SOOT ACCUMULATION ? P24C2 - EXHAUST GAS TEMPERATURE MEASUREMENT SYSTEM - MULTIPLE SENSOR CORRELATION BANK 1 ? P24F2 - EGR TEMPERATURE/CHARGE AIR COOLER TEMPERATURE CORRELATION ? U12A3 - LOST COMMUNICATION WITH PM SENSOR

  Associated Products (1)

  2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10137006-0001.pdf↗
• March 18, 2014•Document ID: 10137005

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  18-019-14

  Date Added:

  May 21, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: Cruise Control Inoperative and/or Knocking (Detonation) Sound This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition.Some vehicles equipped with Euro 4 Emissions (sales code NB4) may experience a knocking noise due to detonation.

  Associated Products (1)

  2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10137005-0001.pdf↗
• March 18, 2014•Document ID: 10063283

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-019-14

  Date Added:

  April 26, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (1)

  2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10063283-0001.pdf↗
• March 18, 2014•Document ID: 10063281

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-018-14

  Date Added:

  April 26, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (1)

  2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10063281-0001.pdf↗